[ D4H Reviews ](https://www.g2.com/products/d4h/reviews) [ D4H Reviews ](https://www.g2.com/products/d4h/reviews) # D4H Features ##### ## Emergency Management (6) Mass Alerts and Notifications Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location. Threat Monitoring Offers risk intelligence tools to proactively monitor and assess threats as they arise. Geolocation Utilizes geolocation to track personnel, and supports geo-tagged media for field updates. Integrated Response Integrates with necessary business systems, such as IT and communications platforms, to facilitate faster alerts and responses. Crisis Communication Enables collaboration and communication between public and private partner organizations to resolve an incident. Post-Event Analysis Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement. Show More ##### ## Emergency Planning (3) Scenario Planning Stores emergency planning documentation and task assignments for a variety of scenarios. Automated Workflows Configures thresholds for triggering automated incident initiation responses based on user preferences. Auditing & Compliance Maintains audit trails and mandated compliance for emergency management protocols. Show More ##### ## Prevention & Preparation (4) Scenario Planning Supports the implementation of emergency or disaster plans, and provides response templates for different scenarios. Document Database Stores and maintains emergency training, procedures, and documents, and organization charts, maps, and contact information. Equipment Management Helps first responders track and manage their equipment inventory for repairs, inspections, and service history. Threat Monitoring Offers risk intelligence tools to proactively monitor and assess threats as they arise. Show More ##### ## Response (6) Mass Alerts and Notifications Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location. Geolocation Utilizes geolocation to track personnel, and supports geo-tagged media for field updates. Automated Workflows Configures trigger thresholds for automated incident initiation responses based on user preferences. Incident Dashboard Visualizes emergency or disaster response and maintain task checklists, activity logs, and communications to ensure resolution. Third-Party Data Mining Integrates with or pulls signals from disparate data sources, such as weather and traffic APIs, healthcare and EMS systems, and social media. Collaboration Tools Enables emergency managers to communicate in real-time as situations escalate, and support different levels of task ownership for emergency responses. Show More ##### ## Recovery (5) Auditing & Compliance Maintains audit trails and mandated compliance for emergency management protocols, both pre- and post-emergency. Incident Mapping Visualize incidents and emergencies on grids to identify any trends. Post-Event Analysis Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement. Cost Management Tracks the cost related to training, resource and asset usage, and overall incident response. Document Sharing Supports release of reports and documentation for post-emergency compliance or notification purposes. Show More ##### ## Additional Functionality (71) Interaction Tracking Track interaction history by documenting conversations for contacts Geolocation Determines the location of a device using GPS or an IP address Two-Way Communication Send, receive, and respond to messages Scenario Planning Develop potential scenarios to identify risks and opportunities Generative AI Use AI to generate content in the form of text, images, videos, etc. Incident Management Manage and track all disruptions and incidents SMS Messaging Send messages via SMS Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Chat/Messaging Communicate using direct chat or messages within the system Multi-Language Alerts Provide notifications in multiple languages Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Templates Sample files or documents that could be customized as needed or used as is Mobile Access Access software remotely via mobile devices Campus Notifications Campus Notifications Mobile Alerts Notifications via mobile devices User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Contact Management Manage, organize, and store contact information Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information Access Controls/Permissions Define levels of authorization for access to specific files or systems Event Triggered Actions Predefined actions automatically performed on the occurance of specific events Mass Notifications Send messages to multiple recipients at the same time Scheduling Plan availability and assign specific time slots for tasks and resources Reminders Timed notification for any upcoming task, deadline, appointment, or activity Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Real-Time Monitoring Active monitoring of systems, applications, or networks API Application programming interface that allows for integration with other systems/databases AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Risk Alerts Notifying as a warning or reminder of a potential or imminent hazard Third-Party Integrations Set up connections to third-party platforms to improve business processes Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Push Notifications Trigger clickable pop-up messages AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Tactical View Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Email Management Manage, store and organize emails within the system or via third-party apps Document Management Store, manage, and track all electronic documents in a centralized location Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Sensor Data Attendance Management Manage attendance for classes, shifts, meetings, or events Barcode Recognition The ability to identify a barcode on or within an image or packaging Employee Management Track employee schedules, availability, and performance across projects and tasks For First Responders For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies. Status Tracking Track the status over time for a request, process, asset, or transaction Incident Response Checklists Checklist to confirm the incident and response. Geographic Maps Visualize locations on a map Generative AI Use AI to generate content in the form of text, images, videos, etc. Multi-Location Manage and support multiple locations Equipment Tracking Track the location of specific equipment at all times Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Pictometry Imagery Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Records Management Ability to record, store, update, and retrieve information Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Real-Time Notifications Notifications that are delivered to users as soon as an event occurs API Application programming interface that allows for integration with other systems/databases In-Vehicle Navigation Inventory Management Track and manage inventory levels to maintain proper supply Customizable Forms Customize contracts and forms to collect specific information User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Facility Management Manage the maintenance of building facilities Incident Management Manage and track all disruptions and incidents Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Event Calendar A list of events with their respective dates Maintenance Scheduling Schedule predetermined or ad hoc maintenance services and labor requests Scheduling Plan availability and assign specific time slots for tasks and resources Activity Tracking Track and document all activities across devices, networks, and other systems Training Management Track employee/learner's progression through training programs Show More ## 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