D4H Features
Emergency Management (6)
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Mass Alerts and Notifications
Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location.
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Threat Monitoring
Offers risk intelligence tools to proactively monitor and assess threats as they arise.
Geolocation
Utilizes geolocation to track personnel, and supports geo-tagged media for field updates.
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Integrated Response
Integrates with necessary business systems, such as IT and communications platforms, to facilitate faster alerts and responses.
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Crisis Communication
Enables collaboration and communication between public and private partner organizations to resolve an incident.
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Post-Event Analysis
Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement.
Emergency Planning (3)
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Scenario Planning
Stores emergency planning documentation and task assignments for a variety of scenarios.
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Automated Workflows
Configures thresholds for triggering automated incident initiation responses based on user preferences.
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Auditing & Compliance
Maintains audit trails and mandated compliance for emergency management protocols.
Prevention & Preparation (4)
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Scenario Planning
Supports the implementation of emergency or disaster plans, and provides response templates for different scenarios.
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Document Database
Stores and maintains emergency training, procedures, and documents, and organization charts, maps, and contact information.
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Equipment Management
Helps first responders track and manage their equipment inventory for repairs, inspections, and service history.
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Threat Monitoring
Offers risk intelligence tools to proactively monitor and assess threats as they arise.
Response (6)
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Mass Alerts and Notifications
Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location.
Geolocation
Utilizes geolocation to track personnel, and supports geo-tagged media for field updates.
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Automated Workflows
Configures trigger thresholds for automated incident initiation responses based on user preferences.
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Incident Dashboard
Visualizes emergency or disaster response and maintain task checklists, activity logs, and communications to ensure resolution.
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Third-Party Data Mining
Integrates with or pulls signals from disparate data sources, such as weather and traffic APIs, healthcare and EMS systems, and social media.
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Collaboration Tools
Enables emergency managers to communicate in real-time as situations escalate, and support different levels of task ownership for emergency responses.
Recovery (5)
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Auditing & Compliance
Maintains audit trails and mandated compliance for emergency management protocols, both pre- and post-emergency.
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Incident Mapping
Visualize incidents and emergencies on grids to identify any trends.
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Post-Event Analysis
Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement.
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Cost Management
Tracks the cost related to training, resource and asset usage, and overall incident response.
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Document Sharing
Supports release of reports and documentation for post-emergency compliance or notification purposes.
Additional Functionality (71)
Interaction Tracking
Track interaction history by documenting conversations for contacts
Geolocation
Determines the location of a device using GPS or an IP address
Two-Way Communication
Send, receive, and respond to messages
Scenario Planning
Develop potential scenarios to identify risks and opportunities
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Incident Management
Manage and track all disruptions and incidents
SMS Messaging
Send messages via SMS
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Chat/Messaging
Communicate using direct chat or messages within the system
Multi-Language Alerts
Provide notifications in multiple languages
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Templates
Sample files or documents that could be customized as needed or used as is
Mobile Access
Access software remotely via mobile devices
Campus Notifications
Campus Notifications
Mobile Alerts
Notifications via mobile devices
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Contact Management
Manage, organize, and store contact information
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Mass Notifications
Send messages to multiple recipients at the same time
Scheduling
Plan availability and assign specific time slots for tasks and resources
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Real-Time Monitoring
Active monitoring of systems, applications, or networks
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Push Notifications
Trigger clickable pop-up messages
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Tactical View
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Email Management
Manage, store and organize emails within the system or via third-party apps
Document Management
Store, manage, and track all electronic documents in a centralized location
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Sensor Data
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Barcode Recognition
The ability to identify a barcode on or within an image or packaging
Employee Management
Track employee schedules, availability, and performance across projects and tasks
For First Responders
For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies.
Status Tracking
Track the status over time for a request, process, asset, or transaction
Incident Response Checklists
Checklist to confirm the incident and response.
Geographic Maps
Visualize locations on a map
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Multi-Location
Manage and support multiple locations
Equipment Tracking
Track the location of specific equipment at all times
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Pictometry Imagery
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Records Management
Ability to record, store, update, and retrieve information
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
API
Application programming interface that allows for integration with other systems/databases
In-Vehicle Navigation
Inventory Management
Track and manage inventory levels to maintain proper supply
Customizable Forms
Customize contracts and forms to collect specific information
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Facility Management
Manage the maintenance of building facilities
Incident Management
Manage and track all disruptions and incidents
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Event Calendar
A list of events with their respective dates
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Scheduling
Plan availability and assign specific time slots for tasks and resources
Activity Tracking
Track and document all activities across devices, networks, and other systems
Training Management
Track employee/learner's progression through training programs



