What problems is Cvent Event Diagramming solving and how is that benefiting you?
Lack of Key Features, Especially in Organizing Files and Customizing Diagram Titles: The CRM is great, according to my boss, but the diagramming feature is lacking many important aspects. For instance, there's no option to customize the title of the diagram. Personally, I don't need to include the timing and dates of my event, but that's the default. I reached out to your customer service, and unfortunately, they said it's not possible to remove this feature, which is really disappointing.
Additionally, when printing the floor plan, sometimes the footer, where the event names are listed, doesn't appear. This happens intermittently. Another issue is that you cannot organize the files by template, and the template itself is stored in a completely different folder. The history feature should also be more streamlined to help organize everything in a folder.
There are so many missing features in this program, but my boss mentioned that it was tied to the CRM, which is why we renewed it. Otherwise, we wouldn't have kept it, and we were actually considering switching to a different solution. Review collected by and hosted on G2.com.