---
title: Customer Feedback Simplified Reviews
meta_title: 'Customer Feedback Simplified Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Customer Feedback Simplified works for a business like yours.
date_modified: '2026-09-16'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Customer Feedback Simplified Reviews
**Vendor:** Customer Feedback Simplified  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)
## About Customer Feedback Simplified
Customer Feedback Simplified captures real-time satisfaction data and sends alerts for low scores. Feedback is collected via QR codes, private links, and website embeds without requiring app downloads or logins. The platform supports NPS, CSAT, and CES metrics, with a customizable form builder for questions, branding, and conditional logic. Feedback can be gathered through forms or chat-style interfaces in multiple languages. Real-time notifications enable quick issue resolution, while bot detection and CAPTCHA ensure data quality. Segmentation organizes feedback by location, department, or custom categories, and multi-location management provides centralized oversight. Customer data can be added manually, imported, or synced via API. Unique, single-use links ensure secure submissions, and satisfied customers can be prompted to leave external reviews. GDPR compliance features include consent management and data export in Excel or CSV formats.






- [View Customer Feedback Simplified pricing details and edition comparison](https://www.g2.com/products/customer-feedback-simplified/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-17+20%3A26%3A10+-0500&secure%5Bsession_id%5D=b1fdab45-a295-4dfc-b4b7-dd76b1aa576e&secure%5Btoken%5D=c2aa2af92d3e50d5c67835d736d036105980fc7ff18de9279d242c920c047b9f&format=llm_user)

## Customer Feedback Simplified Features
**Performance reviews**
- customizable forms
- 360 reviews

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Feedback**
- requesting feedback
- continuous feedback
- Anonymous Feedback

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**Data**
- Dashboard and Reporting
- Historical Analysis
- Activity Dashboard

**Additional Functionality**
- Customizable Templates
- Question Library
- Self Service Portal
- Assessment Management
- Skills Assessment
- Employee Database
- Employee Portal
- Generative AI
- Email Reminders
- Rater Selection
- Appraisal History
- Survey/Poll Management
- Customizable Branding
- Employee Profiles
- Performance Management
- Customizable Questions
- Reminders
- Reporting/Analytics
- Progress Tracking
- AI Copilot
- Dashboard
- Third-Party Integrations
- Self Assessment
- Pulse Surveys
- Feedback Management
- Real-Time Data
- Goal Setting/Tracking
- Data Import/Export
- API
- Performance Review Management
- Benchmarking
- Individual Development Plans

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top Customer Feedback Simplified Alternatives
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (7,786 reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,880 reviews)
  - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - 4.5/5.0 (1,480 reviews)