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CSX eCommerce Platform Reviews & Product Details

The all-in-one CSX eCommerce software platform from Channel Software helps drive the ERP-integrated eCommerce website success for industries that include wholesale, manufacturers, manufacturer rep, distribution, field orders, and IoT.

Seller

Channel Software

Product Description

The CSX eCommerce from Channel Software is a B2B software platform used to scale online sales for distributors and manufacturers. CSX eCommerce platform's B2B commerce features include a Product Information Management (PIM) tool, a content management system (CMS), site search functionality, an analytics dashboard, and a free mobile app. The platform integrates backend systems (ERP, CRM, etc.) and processes with powerful B2B eCommerce software to deliver an elegant buying experience.

Overview by

Jonah Cagley

Discussions

CSX eCommerce Platform Community

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CSX eCommerce Platform Media

CSX eCommerce Platform Demo - CSX eCommerce Website for Distributors and Manufacturers

CSX eCommerce platform provides a powerful, B2B cloud-hosted website for your company to operate and measure all your eCommerce data and activities. Take command of your eCommerce product catalog, customer accounts, product assets, and performance analytics from one easy-to-use location.

CSX eCommerce Platform Demo - CSX eCommerce Dashboards

Using CSX eCommerce, you can better understand your customers’ journey and pinpoint the drivers behind online sales. You’ll also gain valuable insight to help you improve product sales and ROI and improve day-to-day efficiency for your sales, customer support, and marketing teams.

CSX eCommerce Platform Demo - CSX eCommerce Mobile App

The CSX eCommerce mobile app is an effective way to add another layer of accessibility to all the powerful features included in your eCommerce platform. Give your customers and sales reps an easy-to-use mobile shopping experience.

CSX eCommerce Platform Demo - CSX eCommerce Analytics

The analytics tools available in the CSX eCommerce management console provide a wealth of extensive information on how your customers interact with your eCommerce website. This includes data points from multiple areas that impact your business, like product sales, promotions, and visitor activity...

CSX eCommerce Platform Demo - Product Information Management (PIM)

The CSX eCommerce platform provides integrated PIM software so you can deliver the highest quality product catalog data and make it accessible to the right audiences, anytime, anywhere, around the clock.

CSX eCommerce Platform Reviews (9)

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Michael H.

Operations Manager

Small-Business (50 or fewer emp.)

8/29/2022

"Almost Perfect Solution Simplified"

4.5/5

What do you like best about CSX eCommerce Platform?

The CSX eCommerce Platform is an extremely easy product to learn and use. The monthly feature rollouts continue to improve an already great product. I can't imagine there being a more simplified product. Review collected by and hosted on G2.com.

What do you dislike about CSX eCommerce Platform?

Products become more difficult to manage as Supplier and SKU counts increase... specifically when exporting. Hopefully, future development will allow the filtering of export content (i.e., export this supplier's products only and include only those attributes that are applied to those products). Currently, I equate our product export files to a very cluttered garage. You have to move/throw out a lot of stuff before finding what you are looking for. Review collected by and hosted on G2.com.

Shelley F.

Special Projects Coordinator

Small-Business (50 or fewer emp.)

8/28/2022

"A Website for EVERYONE!"

5/5

What do you like best about CSX eCommerce Platform?

A very, easy-to-learn and easy-to-use platform! I have several employees that are in it daily making changes, adding photos and content, all with ease. Channel Software takes the user's experience seriously and makes updates to their software based on user feedback. Review collected by and hosted on G2.com.

What do you dislike about CSX eCommerce Platform?

There is not much I can say about disliking the software. When I had any issues, Channel helped me through them, and if technologically possible, made changes based on the suggestions we gave to them. Review collected by and hosted on G2.com.

Ishan S.

Admin

Computer & Network Security

Mid-Market (51-1000 emp.)

1/22/2023

"Simply Great Product " CSX eCommerce Platform ""

4.5/5

What do you like best about CSX eCommerce Platform?

Very easy and efficient tool to create websites without writing lot of code, and has lot of designs and patterns to create a good-looking frontend (UI). Review collected by and hosted on G2.com.

What do you dislike about CSX eCommerce Platform?

It is sometimes difficult to create dynamic pages through it. Review collected by and hosted on G2.com.

Jimmy M.

Vice President

Small-Business (50 or fewer emp.)

8/22/2022

"Simple and very effective"

5/5

What do you like best about CSX eCommerce Platform?

Channel Software has streamlined how we manage orders across our direct and channel partners.

One of the easiest software solutions for connecting with our our CRM and ERP systems. Review collected by and hosted on G2.com.

What do you dislike about CSX eCommerce Platform?

As with any new software, the learning curve for some of the operations team was a challenge but we anticipate that it would have been the same with whatever system we implemented. Review collected by and hosted on G2.com.

What problems is CSX eCommerce Platform solving and how is that benefiting you?

We are a smaller company. As such IT resources are scarce and the prospect of going outside for development assistance is generally the fastest path to sidelining a project. Channel Software enabled our internal teams to perform their day-to-day jobs and without having to waste a lot of time with software setup and configuration Review collected by and hosted on G2.com.

HUGH O.

VP Finance

Small-Business (50 or fewer emp.)

8/30/2022

"CSX/CHANNEL SOFTWARE"

5/5

What do you like best about CSX eCommerce Platform?

Ease of use with regards to the PIM. The people at Channel Software are the best Review collected by and hosted on G2.com.

What do you dislike about CSX eCommerce Platform?

They make it as dummy-proof as possible, but there are still some things beyond me technically Review collected by and hosted on G2.com.

Verified User in Wholesale

Small-Business (50 or fewer emp.)

8/30/2022

"CSX eCommerce Plateform for B2B - Great all around product"

5/5

What do you like best about CSX eCommerce Platform?

Easy to manage PIM, User Logins and Customer information. Review collected by and hosted on G2.com.

What do you dislike about CSX eCommerce Platform?

We currently do not have any dislikes regarding CSX eCommerce Plateform Review collected by and hosted on G2.com.

Aniket K.

Small-Business (50 or fewer emp.)

6/9/2022

"Features like website management, inventory management and multi-channel marketing help in business"

4/5

What do you like best about CSX eCommerce Platform?

Categorisation of the products is way to easier than other platforms which makes it far more better than its others. Review collected by and hosted on G2.com.

What do you dislike about CSX eCommerce Platform?

Many features like social media integration, review management, reports and statistics needs to improve. Review collected by and hosted on G2.com.