Crownpeak DXM Reviews & Product Details

multi-users use to review, comment on changes Review collected by and hosted on G2.com.

long click through to navigate. asset library is not well placed to navigate. wysiwyg is not the best for non-html users. Review collected by and hosted on G2.com.

What I like most about CrownPeak is that they are constantly evolving the platform. Having worked with them on and off for a few years now, each time I come back to it I see more features that I like. I see features that I talked to them about! They have a roadmap of features they are moving forward with and as customer demand calls for certain features, they find a way to incorporate it into their current plan and not only do they execute it, they seem to make it even better than what was imagined and better than other products available. Review collected by and hosted on G2.com.

Working in the Pharmaceutical and Healthcare space primarily, it has been a challenge getting clients to buy into a SaaS solution. As we're progressing, they are getting over that fear and becoming more receptive and even excited to work with a SaaS platform. Review collected by and hosted on G2.com.

I like how flexible the platform is. I can use many types of server-side components for my web applications. I also like that the templating system is based in .NET and the Visual Studio plug-in provides great IntelliSense. I also like the workflow process, as it works well with our industry. Review collected by and hosted on G2.com.

WCM is slow and buggy, especially on Mac. I think much of this has to do with Silverlight. I know that CrownPeak is working on a web-based version of WCM. I also think that error reporting could be better, especially when it comes to publishing errors. Review collected by and hosted on G2.com.

I like that it's easy to navigate throughout the app Review collected by and hosted on G2.com.

Better error logs would be nice and sometimes it's a bit slow Review collected by and hosted on G2.com.

A good SaaS platform allowing a seamless managed WCM. Review collected by and hosted on G2.com.

Price hikes from CrownPeak Product awareness Not friendly when it comes to integration Review collected by and hosted on G2.com.

A constantly growing platform. The development staff continue to build new releases with requested features, providing an ever-evolving CMS growing as the industry desires.

Almost anything you would think you need is already rolled in or easy to integrate (Google Analytics!)

.NET template system is convenient when paired with the Visual Studio plugin. Review collected by and hosted on G2.com.

Quite a bit of setup out of the box, not many templates available to fill the gaps.

Silverlight runs somewhat heavy on many systems. Review collected by and hosted on G2.com.

I like the decoupled architecture of CMS which gave us the flexibility of hosting the website in house and still utilizing cloud for CMS. CMS is very intuitive as well as very flexible for building or integrating with complex applications. CrownPeak provides good amount of integrations/connectors. CrownPeak provided us with very knowledgeable staff for the initial implementation and it went very smoothly. The support team since then have been awesome with great response times. Review collected by and hosted on G2.com.

I would like to see more starter templates out of box for blogs and websites similar to what is offered through CMS like WordPress, Drupal. Review collected by and hosted on G2.com.

Very flexible, with many out of the box options and integrations. I have found that nearly every marketing tool we use (Exact target, Google Analytics, etc.) is an existing integration within the system and can be "turned on" with minimal cost. The WCO function also seems to meet many of our testing/targeting needs (working now to enable). Review collected by and hosted on G2.com.

We had some difficulties in the beginning as Accenture was originally contacted through CrownPeak to do the code development. After some discussion, we were able to rectify the situation. They have been great partners, and I think of them as an extension of our development team. Review collected by and hosted on G2.com.

The intuitive software, lack of IT intervention for changes to templates and configurations. Excellent professional services and support! Review collected by and hosted on G2.com.

Sales organization is difficult to work with and doesn't always understand our needs. They also inconsistent in aligning to our requirements. Review collected by and hosted on G2.com.

Ease of use with the product and the deployment process. Review collected by and hosted on G2.com.

Mobile templates are not as customizable as we would like Review collected by and hosted on G2.com.