Crownpeak DXM Features

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Addition of necessary external data, applications, tools, or features

Software program that continuously adjusts its behavior based on observed data

View and track pertinent metrics to find patterns and gain insights from data

Provides a channel for team members to share media files, communicate, and work together

Edit, touch up, and convert images for publishing

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

AI-based platform which conducts a conversation via auditory or textual methods

Facilitates online authoring and publishing of the content

Edit text as needed

Regulate who can view information within the system

Tools that fix/remediate issues or optimize site elements to improve accessibility for visitors with disabilities or unique needs

Distributing content through various platforms or channels

Personalize delivered content based on characteristics, preferences, behavior or other data across the network

Configure existing workflows to meet your organization's needs

Use AI to generate content in the form of text, images, videos, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Allows developers to check if their applications/web browsers are running as expected.

Track and report on everything that happens within the system or network

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Search and filter data across systems to locate required information by entering keywords or certain criteria

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Leave comments and notes on documents for others to view

Facilitates online authoring and publishing of the content

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Centralized repository to store content and assets

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Assemble applications and processes by dragging over and arranging pre-built components

Application programming interface that allows for integration with other systems/databases

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Pre-designed layouts that can be customized to match preferences and requirements

Customize contracts and forms to collect specific information

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Use AI to generate content in the form of text, images, videos, etc.

Provides built-in A/B testing for content.

Search for specific words or phrases within a document or database

Extra layer of security that requires not only a password and username but also something specific to that user

A set of software tools and programs used by developers to create applications for specific platforms

Facilitates online authoring and publishing of the content

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Edit, touch up, and convert images for publishing

Application programming interface that allows for integration with other systems/databases

Centralized repository to store content and assets

Access software remotely via mobile devices

View and track pertinent metrics to find patterns and gain insights from data

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Separate front and back end platforms to make coding changes without affecting user experience

Provides a channel for team members to share media files, communicate, and work together

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use AI to generate content in the form of text, images, videos, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Edit text as needed

Assemble applications and processes by dragging over and arranging pre-built components

Input different types of content and edit text formats, fonts, font sizes, and colors

Plan availability and assign specific time slots for tasks and resources

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Allow users to access multiple services after entering their login credentials once

Configure existing workflows to meet your organization's needs

Organize and group data or items based on various criteria

Preview materials before finalizing projects

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

For the intention to be used by marketing teams

Track revisions and updates made to files and navigate between different versions

Manage the process of evaluating documents or requests submitted for approval

Find & retrieve relevant data or documents

For the intention to be used by developers

Track and analyze information regarding website visitors

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Information, data and reports that are being tracked over time

Define levels of authorization for access to specific files or systems

Create and send email blasts/campaigns

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Identify specific interactions between customers and brands

Process of dividing customers into groups based on common characteristics

Create/edit commerce applications for mobile devices and/or web

Present a catalog of inventory that customers can view

Maintain and control the stock level of inventory

Manage and support multiple locations

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and document all activities across devices, networks, and other systems

Manage and handle various international currencies

Checkout of online store

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Record customer information, purchase history, and other notes

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Search and filter data across systems to locate required information by entering keywords or certain criteria

Scan barcodes to ensure accurate pricing and label tracking

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

At least a username and password is required to access the system

Review and analyze existing information across documents

Distributing content through various platforms or channels

Add customized logos and colors to align with company branding

Securely stores data to prevent data loss or breaches

Store and organize documents in a centralized system

Ability of websites, web applications, or mobile applications to function without an active internet connection

Sample files or documents that could be customized as needed or used as is

Public or private sharing of digital files such as documents, audio/video, images, and more

Import, collect, and capture data from multiple sources

Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence.

Analyze inbound marketing traffic to identify which campaigns are working best.

Helps users understand audience demographics and evaluate visitor behavior.

Create reports and dashboards to analyze results of campaigns.

Streamlines personalization by integrating customer data repositories into systems that deliver content.

Handles broad-reaching marketing orchestration by pulling customer data from CRMs and other data repositories to deliver content across multiple channels.

Track and document all activities across devices, networks, and other systems

View and track pertinent metrics to find patterns and gain insights from data

Offers built-in personalization tools to tailor content to users.

Offers content performance analytics.

Allow the audience to interact or engage with the content

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Drafting and publishing content is intuitive and non-technical.

Formatting content is straight-forward and painless.

Keep track of incrementally changing versions of the same content.

Available gadgets and modules suit the needs of your site and are easily incorperated onto the page.

Can easily institute an approval routing process between authors and editors.

Easily schedule content to be published at a certain time and in a certain order.

System allows the storage and management of rich media files.

Able to search your content based on keyword, metadata, tags, etc.

Content--both published and yet-to-be published--can be intuitively managed, edited, tagged, approved, and stored.

Optimize and manage the search engine optimization efforts for a website or digital content

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Store, manage and track all forms in a centralized location

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Planning, organizing, and controlling the distribution of information or videos, images, audio, and other content

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Visual GUI that allows users to manage audio tracks, instruments, filters, etc.

The system has a large and interactive community of users.

Pagination, page headers and titles, meta tags and URL structure all contribute well to site SEO.

Able to build out different and multiple taxonomies to store and index content.

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Provides features to allow scaling for large organizations or an expansive web presence.

Enables users to view and interact with the same content in multiple languages.

Access pre-built and custom reports and dashboards.

Application programming interface that allows for integration with other systems/databases

Provides limited digital asset management.

Uses XML-based content structuring to support reuse of content pieces.

Provides unlimited environments to develop projects.

Provides a built-in form builder.

Web form that allows users to enter data that is sent and processed for different reasons

Customize contracts and forms to collect specific information

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Create, save, and re-purpose templates for emails, forms, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Manage assets throughout their lifecycle to optimize profit

Built-in website builder or integration with third-party site

Store, manage, and track all electronic documents in a centralized location

Optimize and manage the search engine optimization efforts for a website or digital content

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

An application for source code editing, compiling, and debugging

Create, save, and store files

Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes.

Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding.

Customers have a route to update account details, payments and information themselves.

Suggested workflows that can be adopted as is or adapted to fit business needs.

System allows the storage and management of rich media files.

Able to create user portals and sites.

Optimize and manage the search engine optimization efforts for a website or digital content

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Collect and maintain structured information that describes data or content

Track and manage schedules and meetings via an integrated calendar

Supports audio files

Manage assets throughout their lifecycle to optimize profit

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Store, manage, and track all electronic documents in a centralized location

Create, save, and re-purpose templates for emails, forms, etc.

Automatically publishes content at a time set by users.

Can support content being viewed in multiple languages.

Capable of deploying content to AR and/or VR platforms.

The software provides a wide breadth of free or purchasable site templates that are attractive and suited to your webpages' needs.

Effective mobile templates are available and easily customizable.

Consistent design elements across sites (including personalized brand components) unites webpages into a coherent online presence.

The visual appearance of webpages can be easily customized to fit your site’s needs.

Works across multiple software systems or databases

Set up connections to third-party platforms to improve business processes