Our salesman Jim Hall was very knowledgeable and was there for questions throughout the sales process, contract and implementation.

The implementation was effortless. Our project manager Jose Rodriquez was very knowledgeable.

We received the phones promptly and they were literally plug and play. By far the easiest implementation and transition I've ever experienced.

The platform is very user-friendly, and their VIP meetings feature has saved me countless hours that I would have otherwise spent transcribing meeting minutes. The AI summary was spot on.

The overall cost of the cloud-based phone provided vs our old provider has resulted in over $300 per month in savings.

Their customer support was very helpful and easy to communicate with when helping with an issue.

The system was everything it was advertised to be! Review collected by and hosted on G2.com.

Honestly, I haven't encountered any drawbacks while using Crexendo. Review collected by and hosted on G2.com.

It will lower our overall bill for services. Review collected by and hosted on G2.com.

We had to add more hardware to do overhead paging. Review collected by and hosted on G2.com.

Their SMS system is surprisingly good; we use it to reach out to our customers all the time. Review collected by and hosted on G2.com.

I have not found anything that I dislike about Crexendo! Review collected by and hosted on G2.com.

I would literally shout it from the rooftop if they needed me to when it came to working with Crexendo and the team. They were so friendly and committed to making sure we had the right solution for our VOIP system including revising quotes after we needed to change and add services from our original specs. Adam our initial point of contact would respond to my emails almost immediately it seemed like including while he was away for personal reasons! That is crazy. No one should work while they out of office (I told him as much), but that was just how much they cared about making sure we were taken care of and had all the information we needed when making the decision on what company to work with. When it came to the install, Mike (our installation point of contact) made sure we were all setup to go and it was seamless. They shipped the equipment to us and then we had a virtual meeting to go over everything. Day of changeover, the transition barely caused more than 5 minutes of downtime and that was only because we had to unplug our old phones prior to the porting to plug in the new ones. But then Mike was right on it making sure everything was working and in less than 30 minutes the day of porting, we were done and it was over. After the new service was up and running, both Adam and Mike have reached out to make sure it was working properly and that we were having no issues and continue to do so even weeks after the transition. They've also made sure we know how to contact support if we ever need it. Given my experience with other companies, I would 100% never hesitate to recommend Crexendo to others looking for similar services. It was certainly the best and right choice for us. Review collected by and hosted on G2.com.

Absolutely nothing. Again they were so easy to communicate with and then work with, that there was never a problem they couldn't solve for us very quickly. Review collected by and hosted on G2.com.

Great features for the price, seamless transition from old PBX, and excellent call quality. Review collected by and hosted on G2.com.

We haven't found anything to dislike yet! Review collected by and hosted on G2.com.

The process started with consulting with our sales representative Kimberly. Our office was coming from a hybrid VOIP and traditional phone system. We were concerned about implementation and employee user learning curve. There were other competitors, some less expensive, some more expensive. However, it seemed like Crexendo had a balanced mix of features and support that fit what we were looking for. Kimberly has been very responsive to email communications and ensure any last minute changes to the service agreement were reflected timely.

Our implementation specialist Karoline was very communicative and helped push things through in a timely manner once we were ready to pull the trigger. It was very helpful to be assigned to one implementation specialist to help iron out the kinks while we setup.

We had some specific needs on how we wanted to setup our incoming vs. outgoing faxes. It took a few tries to get everything ironed out. However, I was very pleased with how receptive the Crexendo team was to ensure everything was setup the way we wanted. Review collected by and hosted on G2.com.

Crexendo allows you to make calls via dedicated VOIP phone, mobile, or in Chrome. I have found that some callers may find it difficult to hear me when I am using Chrome vs. mobile app. However this could be due to limitations of the computer microphone.

Admittedly I am still fairly new to the ecosystem so I cannot prove a fair assessment of any negative aspects that may manifest over time. Review collected by and hosted on G2.com.

The system is very easy to use and the representative was very helpful. Review collected by and hosted on G2.com.

Honestly, I have been using the system for 3 weeks and there is nothing that I dislike. Review collected by and hosted on G2.com.

I love the ease of use and endless features for all employees. Also it was a quick an easy implementation and integration of the users on my end. One of the number one things is the customer support there is never long wait times. Knowing the frequency of the use i am completely satisfied with the product and the team. Review collected by and hosted on G2.com.

One downside i have noticed is that the user has to open the app after a week Review collected by and hosted on G2.com.

The phones are easy to use, and the customer support throughout the process is great! Review collected by and hosted on G2.com.

I wish they included dashes when numbers pop up. Review collected by and hosted on G2.com.

You can use it in the app on your phone, or on your desktop computer! Review collected by and hosted on G2.com.

I have not updated my voicemail from the generic message. Review collected by and hosted on G2.com.