Generated from real user reviews
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Sherry F.
Small-Business (50 or fewer emp.)
5.0/5
"Love Crexendo, and it keeps getting better."
What do you like about Crexendo?
We have now had Crexendo for a few years. This is a very easy system to use. Kiloh, our account rep is top notch!
Sam R.
Mid-Market (51-1000 emp.)
5.0/5
"Smooth Communication, Reliable Support"
What do you like about Crexendo?
Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something
See Related User Reviews
Sherry F.
Small-Business (50 or fewer emp.)
5.0/5
"Love Crexendo, and it keeps getting better."
What do you like about Crexendo?
We have now had Crexendo for a few years. This is a very easy system to use. Kiloh, our account rep is top notch!
Sam R.
Mid-Market (51-1000 emp.)
5.0/5
"Smooth Communication, Reliable Support"
What do you like about Crexendo?
Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something
See Related User Reviews
Sherry F.
Small-Business (50 or fewer emp.)
5.0/5
"Love Crexendo, and it keeps getting better."
What do you like about Crexendo?
We have now had Crexendo for a few years. This is a very easy system to use. Kiloh, our account rep is top notch!
Rick K.
Small-Business (50 or fewer emp.)
5.0/5
"Hassle-Free Switch to Crexendo with Helpful Customer Support"
What do you like about Crexendo?
I really like how easy it was to transfer my phone service to Crexendo. The switch was straightforward and hassle-free. The customer service has been
See Related User Reviews
Sam R.
Mid-Market (51-1000 emp.)
5.0/5
"Smooth Communication, Reliable Support"
What do you like about Crexendo?
Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something
Rick K.
Small-Business (50 or fewer emp.)
5.0/5
"Hassle-Free Switch to Crexendo with Helpful Customer Support"
What do you like about Crexendo?
I really like how easy it was to transfer my phone service to Crexendo. The switch was straightforward and hassle-free. The customer service has been
See Related User Reviews
Sam R.
Mid-Market (51-1000 emp.)
5.0/5
"Smooth Communication, Reliable Support"
What do you like about Crexendo?
Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something
Rick K.
Small-Business (50 or fewer emp.)
5.0/5
"Hassle-Free Switch to Crexendo with Helpful Customer Support"
What do you like about Crexendo?
I really like how easy it was to transfer my phone service to Crexendo. The switch was straightforward and hassle-free. The customer service has been
See Related User Reviews
Karlee V.
4.0/5
"Effective Phone System with Caller ID Challenges"
What do you dislike about Crexendo?
I don't like the overwhelming number of spam calls we receive, and it's frustrating that our caller ID shows as spam when we call clients.
Phoebe C.
Mid-Market (51-1000 emp.)
4.0/5
"Reliable Phone System with Great Support and Potential for Improved Usability"
What do you dislike about Crexendo?
I wish the Crexendo app can be updated to be more user-friendly. The current design or interface seems to lack intuitive navigation, which can decreas
See Related User Reviews
Jordan M.
Small-Business (50 or fewer emp.)
5.0/5
"Communications Carol Rocks!"
What do you dislike about Crexendo?
The downside, would be not using Crexendo in the first place. The company I switched from wasn't very transparent and would make you jump through hoop
Brianna B.
Small-Business (50 or fewer emp.)
5.0/5
"Kellen Bell and Tammy Ivie at Crexendo are the Best"
What do you dislike about Crexendo?
Implementation wasn't easy. I had to bring in IT. I was hoping I could do it myself.
See Related User Reviews
Rick K.
Small-Business (50 or fewer emp.)
5.0/5
"Hassle-Free Switch to Crexendo with Helpful Customer Support"
What do you dislike about Crexendo?
I don’t think it’s Crexendo’s fault that I’m not quite savvy enough to set up all the features on my system, but that’s exactly why I reach out to cus
Jordan M.
Small-Business (50 or fewer emp.)
5.0/5
"Communications Carol Rocks!"
What do you dislike about Crexendo?
The downside, would be not using Crexendo in the first place. The company I switched from wasn't very transparent and would make you jump through hoop
See Related User Reviews
Phoebe C.
Mid-Market (51-1000 emp.)
4.0/5
"Reliable Phone System with Great Support and Potential for Improved Usability"
What do you dislike about Crexendo?
I wish the Crexendo app can be updated to be more user-friendly. The current design or interface seems to lack intuitive navigation, which can decreas
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"A Great Service With Fantastic Team Support"
What do you dislike about Crexendo?
At this time, I haven't had any negative experiences with Crexendo. As I mentioned before, there are many options and features available for managing
See Related User Reviews
Greg S.
Small-Business (50 or fewer emp.)
5.0/5
"Easy to use"
What do you dislike about Crexendo?
Provisioning new numbers is still a manual process, but you can create/edit/delete/assign users to numbers through the portal easily.
Karlee V.
4.0/5
"Effective Phone System with Caller ID Challenges"
What do you dislike about Crexendo?
I don't like the overwhelming number of spam calls we receive, and it's frustrating that our caller ID shows as spam when we call clients.
Live support and quick resolution times. Review collected by and hosted on G2.com.
Frequent outages and connectivity issues. Review collected by and hosted on G2.com.
I like that the phones just work and if there is a rare problem the customer service is prompt and effective. Install was easy. Much easier transition than the previous supplier. Review collected by and hosted on G2.com.
Have to try hard to find a dislike... The texting system is a smidge clunky but works. Would like to be able to separate out the contact list from the shared speed dial. Small things that are still way better than my previous service. Review collected by and hosted on G2.com.
It is far superior than other phone services our organization has used. Review collected by and hosted on G2.com.
We have not encountered anything we dislike about Crexendo. Review collected by and hosted on G2.com.
Crexendo affords our company the flexibility of utilizing our phone from just about anywhere. Support is easy to reach. Review collected by and hosted on G2.com.
I have not run into any problems with Crexendo. Review collected by and hosted on G2.com.
Over all support from the company itself. Great group of people and very responsive. Review collected by and hosted on G2.com.
Third party support provided to conduct installation. Installer was not prepared to conduct work. Did not have right tools for the job(s). Unfamiliar with the equipment which was not a telephone. This would be the fax integration and paging systems Fax integration was installed by me and I am still working on the paging systems. Review collected by and hosted on G2.com.
Crexendo is great because they offer a more personal level of service than most VOIP companies, and have been quickly accessible when we needed help. Our sales rep Carol is also very responsive and friendly, quick to serve when we need a new unit, or a replacement. Review collected by and hosted on G2.com.
The only downside is that it does not integrate with our CRM, but it does integrate with most others. Review collected by and hosted on G2.com.
Easy to work with on the app, including texting. Wave file to email. Carrying one phone around with personal # and business #. Carol is excellent, helping with the App questions and how I can better connect with my clients and potential. Review collected by and hosted on G2.com.
Nothing I can think of at this time. Just glad its completed. Review collected by and hosted on G2.com.
The prices were very competitive and anytime we have questions or problems we get them resolved within 24 hours. Review collected by and hosted on G2.com.
So many options that we are probably only using 30% of the capability of our phone system. Review collected by and hosted on G2.com.
We’ve been using Crexendo as our telecom provider for our Contact centers for over 8 years. In that time, our Crexendo account manager (Lorena Rankin) has provided outstanding support and has directly contributed to the success of our hosted contact center offerings. Review collected by and hosted on G2.com.
Nothing glaring. Due to the complexity of some of our requirements it sometimes takes longer than usual for proposal quotes. But Lorena and Crexendo always get us what we need! Review collected by and hosted on G2.com.
The staff, especially Carly Uehlein. The ease of use of the webportal. The price is also excellent for the business budget. Crexendo's uptime holds well. Review collected by and hosted on G2.com.
I have to say you need to get a better SLA. The 24 hr turn around on items that I should be able to do my would be helpful. Other than that, there is nothing to dislike. Review collected by and hosted on G2.com.