Creditsafe Reviews & Product Details

Creditsafe monitoring feature delivers early insight into customer and vendor financial risk, including identifying bankruptcies well before other notifications. This enables us to proactively support our customers while effectively managing our own risk. Review collected by and hosted on G2.com.

There is nothing I dislike about Creditsafe Review collected by and hosted on G2.com.

I like how easy Creditsafe is to use and install onto our Salesforce platform. I also appreciate the up-to-date information it provides and its data cleaning abilities. It's incredibly easy to get started with, as they provide you with some logins and a link to install, making the installation seamless. I really value having up-to-date information in one platform with a well-integrated tool which helps us make smarter decisions. Review collected by and hosted on G2.com.

An automatic refresh or making it easier to call from a flow to refresh this data would be useful but other than that it is pretty robust. Review collected by and hosted on G2.com.

I like that I can periodically check in on customer's credit and not be charged a "per report" fee from running the credit check update. Review collected by and hosted on G2.com.

I feel like sometimes the information is inaccurate when the company has more than one location or is a larger entity like a freight forwarder because they have international locations as well sometime. I wish there was a way for an "overall" credit report for including all of the company's locations. Review collected by and hosted on G2.com.

I think the best thing about Creditsafe is how the cost perfectly aligns with what we want to spend. It does an excellent job of allowing us to repeatedly check credits at a very economical cost basis. Creditsafe provides us with access to a customer base that is typically more independent and smaller, which fits our needs because we're extending credit limits to customers that are not big companies, often around a thousand dollars. I find that their experiences are readily available for us, allowing us to get an idea of where our customers stand risk-wise and assess their credit limits appropriately. Review collected by and hosted on G2.com.

Sometimes when I look up customers, their names are very similar and it becomes difficult to figure out if it's the actual company we are looking for. The similar names, similar locations, and multi-locations being reported can get a little confusing, especially when there's really a central location paying all the invoices. Review collected by and hosted on G2.com.

I like the convenience of using Creditsafe. I just log in, type in the company name and location, and search. It returns a list of potential matches from which I select the relevant listing. Right at the top of the listing, I see a color-coded grade, which makes the rating stand out and gives me a quick impression of the situation. I can look through the tabs for more details and make a decision on whether to grant payment terms and how high of a limit to offer. I also like being able to download and save a copy of the report so that if anyone were to question the credit decision, there would be evidence to support it. Review collected by and hosted on G2.com.

The data is not always reliable. We did have one customer with a good Creditsafe score that eventually made their payment months after it was due. It would be nice if we could report a listing such as this for a review. Review collected by and hosted on G2.com.

It is easy to use and understand the scoring of the other companies. Review collected by and hosted on G2.com.

That it can be hard to find the company sometimes if it is private or info has recently been changed or updated. For some companies not a lot of data is available to review and there is sometimes issues with the data in regards to having the same company with similar names at the same address with connection of headquarter and secondary and they have different scores and info. Review collected by and hosted on G2.com.

Working with Creditsafe provides huge value to our own customers and has become a great benefit for our company during any sales pitch. Review collected by and hosted on G2.com.

I dont really have anything I dislike other than not being able to understand to much regarding credit reporting and all of the lingo behind it. However, the Creditsafe staff is really fast and thorough when you have a questions so they will make sure that you understand what you initially asked. Review collected by and hosted on G2.com.

It's super user friendly and intuitive to use. I always find the information helpful and have had very few instances when I couldn't find who I was looking for in the past 4 years of use Review collected by and hosted on G2.com.

I am not sure there is much to dislike here but if I had to choose one thing I would say the amount of times they reach out to you. I am one of those people who only wants to talk to someone if I need something or there is an issue. Creditsafe reaches out frequently to check on you and make sure you don't need anything and to make sure everything is working smoothly. Review collected by and hosted on G2.com.

I use Creditsafe to review the financial ability of companies to pay us, especially for high-end dollar amounts. I like the ease of the search platform; it links possible other businesses together, which helps me determine if they are a good risk. This tool provides a summary and score, making it easier for me to decide if a line of credit is possible for a customer. I also appreciate that the system indicates whether linked businesses are in good standing. The initial setup was very easy since it is all online. Review collected by and hosted on G2.com.

Though I like the linking to all the possible links it also can be a bit confusing and I wish they could be paired down to legitimate links, just because a business is in the same strip mall doesn't mean they have anything to do with that business. I prefer to have "solid links". Review collected by and hosted on G2.com.

I like how easy the Creditsafe report is to read and how it provides active liens and judgments on businesses. I also appreciate that it's available in over 30 countries, not just in the USA. This helps us understand every type of business we work with and confirm the type of business it is. Setting it up was very easy; you just reach out, go through their onboarding, and receive credentials. It took about a week or so. Review collected by and hosted on G2.com.

Some companies that are listed on Experian are not listed here, but you can always send out a Fresh Report request to have them pull it for you, which takes a couple of days. Review collected by and hosted on G2.com.