Creative Services Inc Reviews & Provider Details

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CR

Verified User in Restaurants

Enterprise (> 1000 emp.)

1/28/2026

"Candidate Care Team Goes Above and Beyond"

5/5

What do you like best about Creative Services Inc?

The Candidate Care Team goes above and beyond! They were very patient with me throughout the process and answered my questions within a few hours of reaching out. It is great to speak to a live person to assist you while you are going through the screening platform. Review collected by and hosted on G2.com.

What do you dislike about Creative Services Inc?

I did not have any issues with the services I received. Review collected by and hosted on G2.com.

Recommendations to others considering Creative Services Inc:

I would highly recommend Creative Services, Inc. for background screening. I have applied to many jobs and used different platforms, this was the easiest to navigate and when I had questions, the team answered them quickly. Everyone was very friendly and patient. Review collected by and hosted on G2.com.

What problems is Creative Services Inc solving and how is that benefiting you?

Creative Services, Inc. assisted me with my background check as part of a pre-employment screening process I am going through as a candidate. Review collected by and hosted on G2.com.

CH

Verified User in Higher Education

Enterprise (> 1000 emp.)

11/21/2025

"Exceptional Support with a Dedicated Point of Contact"

5/5

What do you like best about Creative Services Inc?

I appreciate that we have had a single, consistent point of contact—our Director of Client Success—for several years, and that they have developed a strong understanding of our business needs. Beyond that, they always seem to have a solution for whatever we need—they always have. Review collected by and hosted on G2.com.

What do you dislike about Creative Services Inc?

Nothing. We've received nothing but strong value. Review collected by and hosted on G2.com.

Recommendations to others considering Creative Services Inc:

Be clear about your needs from the start. Take advantage of their expertise. And build a strong relationship with your main point of contact. You'll be really happy that you're working with them! Review collected by and hosted on G2.com.

What problems is Creative Services Inc solving and how is that benefiting you?

They consistently meet our background check needs, helping us maintain a safe environment. As a large and complex organization, we have several unique requirements, and they have successfully supported all of them. Not only from a service perspective, but also in terms of systems, access, updates on best practices and compliance, etc. They are highly flexible, and their customer service has been excellent, from our primary client contact to the broader support team. Review collected by and hosted on G2.com.

OH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

11/20/2025

"Outstanding Customer Service That Exceeds Expectations"

5/5

What do you like best about Creative Services Inc?

Creative Services Inc. provides exemplary customer service in it's timely responses and quick turnaround times for background check searches. The CSI team is professional, reliable and personable. Their platform integrates with our applicant tracking system, making it a seamless process both for our team and candidates. Review collected by and hosted on G2.com.

What do you dislike about Creative Services Inc?

There is nothing that I can identify that I dislike about Creative Services Inc. Review collected by and hosted on G2.com.

Recommendations to others considering Creative Services Inc:

If you are looking for a background check vendor who provides premier customer service, look no further. Creative Services Inc, has been our background check vendor and would recommend to other organizations without hesitation. This team delivers on their promise of quality service and thorough background checks and has done so for us for years. Review collected by and hosted on G2.com.

What problems is Creative Services Inc solving and how is that benefiting you?

Creative Services Inc. provides background check services for our institution. Review collected by and hosted on G2.com.

SL

Susan L.

Enterprise (> 1000 emp.)

11/21/2025

"Expert Service and Creative Solutions That Deliver Results"

5/5

What do you like best about Creative Services Inc?

Their responsive service and expertise. They are very knowledgeable and able to offer creative solutions to help me achieve the best results. Review collected by and hosted on G2.com.

What do you dislike about Creative Services Inc?

No downsides at all to using CSI, they are a proven and effective partner to our business. Review collected by and hosted on G2.com.

Recommendations to others considering Creative Services Inc:

They have true expertise in all things background check, so take advantage of that knowledge! Tap into their professionals when designing your processes, and don't be afraid to ask them for help. Review collected by and hosted on G2.com.

What problems is Creative Services Inc solving and how is that benefiting you?

CSI provides robust and timely background check results, allowing my business to effectively serve our clients. Review collected by and hosted on G2.com.