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Creately Reviews & Product Details

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Creately Demo - Connect ideas to execution
Connect ideas to execution
Creately Demo - Context specific visuals
Context specific visuals
Creately Demo - Expose client specific views
Expose client specific views
Creately Demo - Dynamic Queries for always in-sync result-sets
Dynamic Queries for always in-sync result-sets
Creately Demo - Flexible OKR and Goal Alignment
Flexible OKR and Goal Alignment
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Creately Reviews (1,343)

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Reviews

Creately Reviews (1,343)

View 1 Video Reviews
4.4
1,344 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise real-time collaboration and ease of use in Creately, highlighting how it simplifies teamwork and diagram creation. The intuitive interface and extensive template library allow users to quickly produce professional visuals, making it ideal for both beginners and experienced users. However, some users note that it can lag with complex diagrams.

Pros & Cons

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IC
Marketing Manager
Design
Small-Business (50 or fewer emp.)
"Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming"
What do you like best about Creately?

Creately demonstrates powerful visual support that helps users in brainstorming and sharing ideas

The tool accepts real time collaboration, where comments and feedback are shared directly

The app has various pre made templates that guides users through their operations

Creately is open to allowing third party integration and this boosts performance credibility

The investment in AI support makes the process of diagram creation efficient Review collected by and hosted on G2.com.

What do you dislike about Creately?

Creately lacks clarity and speed in handling large diagrams

The app offers a free plan, but its features are restrictive and this calls for an upgrade Review collected by and hosted on G2.com.

MM
HR Manager
Mid-Market (51-1000 emp.)
"Effortless Visual Collaboration and Productivity with Creately"
What do you like best about Creately?

When it comes to visual collaboration, we Creately and it has been awesome thanks to its great features including AI. With the tool, I like that diagramming is easy and that teams can visually collaborate no matter their location or device in use.

I like the drag and drop features that makes using the tool even better and the real-time collaboration helps teams align while streamlining business processes.

With this tool, brainstorming and handling project management is always easy and teams can participate no matter the location.

I also like that Creately is versatile and helps boosts team productivity and our project managers have an easy time planning and tracking tasks and projects. Review collected by and hosted on G2.com.

What do you dislike about Creately?

All features of Creately works. It meets our needs and no issues/complaints. Review collected by and hosted on G2.com.

SL
IT Manager
Computer & Network Security
Mid-Market (51-1000 emp.)
"Intuitive Diagramming and Seamless Team Collaboration"
What do you like best about Creately?

Creately is intuitive, simple and well organized in matters diagram creation and this requires no prior experience

The program outlines ready made templates that consists of mind maps, wireframes, flowcharts and other systems diagrams

Creately brings team members together, where they work in a similar diagrams and make their personal comments and insights concerning the diagrams

The program facilitates group brainstorming, which includes documentation and proper planning

The tool provides a quick sketch that helps companies with small ideas, ensuring there is robust visualization of tasks Review collected by and hosted on G2.com.

What do you dislike about Creately?

Creately consists of a free plan, but features and options are limited, for example, the tool is limited to the shapes of the diagrams

Technical diagrams fails to go effectively with Creately, creating a lift during the presentation process Review collected by and hosted on G2.com.

GS
Digital Marketer
Mid-Market (51-1000 emp.)
"Empowers Team Collaboration with Seamless Visual Tools and AI Insights"
What do you like best about Creately?

Creately has been helpful for our teams as it handles our visual collaboration really well. With the tool, brainstorming, diagramming, and presentation are easy and it makes teamwork easy.

What makes Creately best is that can be accessed from any device and teams both hybrid and remote can participate effectively which makes discussing and planning projects easy.

In addition, it presents great security features and it streamlines our processes including document visualization and it ensures clear communications.

I also like the amazing AI powered insights that are helpful when making decisions. Review collected by and hosted on G2.com.

What do you dislike about Creately?

Creately has managed our needs well when it comes to visual collaboration. It is secure, scalable, and has all features. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Enterprise (> 1000 emp.)
"Excellent for Team Collaboration, But Can Lag with Complex Diagrams"
What do you like best about Creately?

What I like best about Creately is how seamlessly it combines diagramming and collaboration in one intuitive workspace. As an account manager, I appreciate that it allows teams to visualize complex processes, brainstorm ideas, and map out strategies in real time. The templates and smart connectors make it easy to create professional visuals quickly, while the collaborative features ensure everyone stays aligned, whether we’re refining workflows or planning client deliverables. It’s a powerful tool for turning ideas into clear, actionable visuals that drive better communication and results. Review collected by and hosted on G2.com.

What do you dislike about Creately?

What I dislike about Creately is that it can feel a bit sluggish when working on larger or more complex diagrams with multiple collaborators. Occasionally, syncing updates across users takes longer than expected, which can interrupt the flow during live sessions. Review collected by and hosted on G2.com.

Emmanuel O.
EO
Support Worker
Mid-Market (51-1000 emp.)
"Easy, Intuitive Diagramming with Real-Time Collaboration"
What do you like best about Creately?

Creately is easy to use and very intuitive. I like that it allows real-time collaboration and makes it simple to create clear diagrams and workflows quickly, which helps save time and improve teamwork. Review collected by and hosted on G2.com.

What do you dislike about Creately?

Some advanced features are limited on the free plan, and it can feel a bit slow when working with very large or complex diagrams. Review collected by and hosted on G2.com.

AC
Production Manager
Small-Business (50 or fewer emp.)
"Flawless Experience with Creatley."
What do you like best about Creately?

The best feature I have experienced in this tool is the built-in collaboration features like comments and follow mode. These features creates interaction that results to high productivity. It is also very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Creately?

I have not had any issues with this tool. I have no dislike. Review collected by and hosted on G2.com.

Sunnysher H.
SH
Digital Marketing Expert
Medical Practice
Small-Business (50 or fewer emp.)
"Creately; Brings Quality Collaboration through Diagrams, for Impressive Brainstorming"
What do you like best about Creately?

Creately makes it so impressive and easy to start, even with prior training or knowledge

The accessible templates offers accurate information for mind maps, flowcharts and org charts

We consistently collaborate in real time, where we make edits, leave comments in the same diagram

Creately has high flexibility, more so on the layout and diagrams where we face no constraints Review collected by and hosted on G2.com.

What do you dislike about Creately?

Creately get overwhelmed with complex diagrams, where we experience delays snd slowdowns

The free plan has only basic and less helpful features, calling for extra financial commitment Review collected by and hosted on G2.com.

MC
Sales Manager
Small-Business (50 or fewer emp.)
"Excellent Collaboration and Integration for Diagram Sharing"
What do you like best about Creately?

This tool allows us export diagrams in variety of formats and later share them in web pages. This promotes great collaboration as we are able to reach a greater audience.

It also has a great integration strength with variety of tools. Review collected by and hosted on G2.com.

What do you dislike about Creately?

I have no dislikes. It has been a seamless tool. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business (50 or fewer emp.)
"Making visuals genuinely collaborative with Creately"
What do you like best about Creately?

We love that diagrams can be built entirely from the keyboard—quick, precise, and no mouse needed. Every update instantly appears in the embedded widget, and Creately’s in-canvas voting tool makes gathering (anonymous or public) feedback effortless. Review collected by and hosted on G2.com.

What do you dislike about Creately?

Not everything in Creately feels intuitive—moving diagrams between folders or searching within large ones can be slow, and smarter filters would help. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Creately.

Free

Free

Personal

$5.00
1 user Per Month

Business

$89.00
Per Month

Enterprise

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Creately Features
Export
Drag-and-Drop
Update
Customize
Drawing
Marker Colors
Mind Mapping
Commenting
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