# Creately vs Lucid Visual Collaboration Suite Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Lucid Visual Collaboration Suite excels in user-friendliness, with many users highlighting its intuitive interface that makes it easy to navigate without extensive tutorials. In contrast, while Creately also offers a user-friendly experience, some users feel it lacks the same level of straightforwardness.
- **Users say** that Lucid's collaborative features are particularly robust, with the ability to generate diagrams from meeting summaries being a standout feature. This capability allows teams to quickly start visualizing ideas, whereas Creately, while praised for its templates, does not have a similar AI-driven feature that enhances collaboration efficiency.
- **Reviewers mention** that Lucid Visual Collaboration Suite has a significantly higher overall satisfaction score, reflecting its strong performance across various metrics. Users appreciate the quick implementation process and the effective onboarding experience, which contrasts with Creately's more limited recent feedback on setup experiences.
- **According to verified reviews** , Lucid's extensive library of templates and shapes is frequently noted as a time-saver for users creating diagrams. While Creately also offers a wide range of templates, users feel that Lucid's options are more comprehensive and better suited for diverse project needs.
- **Users highlight** that Lucid's drawing capabilities and collaborative editing features are superior, with many praising the ease of creating flowcharts and diagrams. In comparison, while Creately provides solid drawing tools, some users find them less intuitive and flexible than those offered by Lucid.
- **G2 reviewers indicate** that Lucid Visual Collaboration Suite's support quality is generally rated higher, with users appreciating the responsiveness and helpfulness of the support team. Creately, while having a decent support system, has received mixed feedback regarding the speed and effectiveness of its customer service.



| | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,391 | 8,731 | 
| **Largest Market Segment** | Small-Business (78.8% of reviews) | Small-Business (41.1% of reviews) | 
| **Entry Level Price** | Free | $0.00 | 

---
## Top Pros & Cons

### Creately

Pros:
- Ease of Use (28 reviews)
- Diagramming (17 reviews)

Cons:
- Diagramming Issues (10 reviews)
- Slow Loading (10 reviews)

### Lucid Visual Collaboration Suite

Pros:
- Ease of Use (1759 reviews)
- Diagramming (956 reviews)

Cons:
- Learning Curve (397 reviews)
- Missing Features (328 reviews)

---
## Ratings Comparison
| Rating | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
  | **Meets Requirements** | 8.7 (218 reviews) | 9.0 (6790 reviews) | 
  | **Ease of Use** | 8.5 (367 reviews) | 8.9 (6891 reviews) | 
  | **Ease of Setup** | 8.9 (171 reviews) | 9.1 (3742 reviews) | 
  | **Ease of Admin** | 9.1 (57 reviews) | 9.0 (1204 reviews) | 
  | **Quality of Support** | 8.5 (150 reviews) | 8.9 (4342 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (47 reviews) | 9.0 (1127 reviews) | 
  | **Product Direction (% positive)** | 7.8 (206 reviews) | 8.8 (6450 reviews) | 

---
## Pricing

### Creately

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For Everyone, Free-to-use Forever

Key Features:
- Unlimited Canvases (45 items max)
- Unlimited Collaborators
- 1 Folder

[Browse all 4 editions](https://www.g2.com/products/creately/pricing)

#### Free Trial

Yes

### Lucid Visual Collaboration Suite

#### Entry-Level Pricing

Plan: Free Bundle

Price: $0.00

Description: Free Bundle includes:

Key Features:
- 3 editable Lucidchart documents
- 3 editable Lucidspark boards
- 60 shapes per Lucidchart document

[Browse all 4 editions](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Creately** | N/A | N/A |
| **Lucid Visual Collaboration Suite** | N/A | N/A |

#### Communication

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Creately** | 8.9/10 | 28 |
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1519 |

#### Logistics

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Integration** | 9.1 (16 reviews) | 8.1 (1131 reviews) | 
| **Analytics** | 9.0 (14 reviews) | Feature Not Available | 
| **Export** | 8.7 (19 reviews) | 8.6 (1231 reviews) | 
| **Upload** | 9.0 (17 reviews) | Feature Not Available | 
| **Employee Directory** | 8.6 (15 reviews) | Feature Not Available | 

#### Editing & Design

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Drag-and-Drop** | 9.3 (23 reviews) | Feature Not Available | 
| **Update** | 9.0 (22 reviews) | Feature Not Available | 
| **Customize** | 8.7 (24 reviews) | 8.9 (1305 reviews) | 
| **Details** | 8.6 (24 reviews) | Feature Not Available | 
| **Restructure** | 8.7 (22 reviews) | Feature Not Available | 

#### Agentic AI - Org Chart

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.2 (457 reviews) | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Creately** | 8.5/10 | 20 |
| **Lucid Visual Collaboration Suite** | 8.7/10 | 2745 |

#### Design Tools

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Drawing** | 8.6 (15 reviews) | 9.0 (2288 reviews) | 
| **Marker Colors** | 9.0 (15 reviews) | 8.9 (2214 reviews) | 
| **Mind Mapping** | 8.5 (17 reviews) | 9.0 (2168 reviews) | 
| **Templates** | 8.5 (16 reviews) | 8.8 (2241 reviews) | 
| **Drag-and-Drop** | 8.5 (16 reviews) | 9.1 (2295 reviews) | 

#### Communication Tools

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Voting** | 8.2 (14 reviews) | 8.4 (1806 reviews) | 
| **Commenting** | 8.4 (16 reviews) | 8.8 (2045 reviews) | 

#### Integrations

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **CMS Integrations** | 8.1 (14 reviews) | 8.0 (1590 reviews) | 
| **Sharing** | 8.5 (14 reviews) | 8.9 (2113 reviews) | 

#### Software Offering

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **In-Browser** | 8.7 (15 reviews) | 9.0 (2153 reviews) | 
| **Desktop App** | 7.9 (13 reviews) | Feature Not Available | 
| **Mobile App** | 8.0 (10 reviews) | 7.6 (1433 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (600 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (608 reviews) | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 

### Succession Planning

| Product | Score | Reviews |
|---|---|---|
| **Creately** | N/A | N/A |
| **Lucid Visual Collaboration Suite** | N/A | N/A |

#### Basics

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Portal** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Content

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

### Mind Mapping

| Product | Score | Reviews |
|---|---|---|
| **Creately** | 8.3/10 | 9 |
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1397 |

#### Collaboration Tools

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Collaborative Editing** | 8.3 (6 reviews) | 8.9 (1223 reviews) | 
| **Task Management** | 8.5 (8 reviews) | Feature Not Available | 
| **Notes and Comments** | 8.6 (6 reviews) | 8.8 (1194 reviews) | 

#### Visual Tools

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Styles and Themes** | 7.8 (6 reviews) | 8.8 (1190 reviews) | 
| **Image Import** | 8.3 (7 reviews) | 8.8 (1148 reviews) | 
| **Custom Icons** | 8.3 (7 reviews) | 8.4 (1120 reviews) | 

#### Mind Map Availability 

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **File Formats** | 8.5 (8 reviews) | 8.6 (1161 reviews) | 
| **Cloud Storage Integration** | 8.1 (6 reviews) | 8.4 (1117 reviews) | 
| **Mobile Application** | 7.8 (6 reviews) | 7.6 (1089 reviews) | 
| **Desktop Availability** | 8.3 (7 reviews) | 8.6 (1136 reviews) | 

#### Agentic AI - Mind Mapping

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Feature Not Available | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Creately** | N/A | N/A |
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1133 |

#### Platform Basics

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Templates** | Not enough data | 8.7 (991 reviews) | 
| **Exporting** | Not enough data | 8.7 (978 reviews) | 
| **Multi-user Access and Collaboration** | Not enough data | 8.9 (979 reviews) | 
| **Multiple Personas** | Not enough data | Feature Not Available | 
| **Data Analytics ** | Not enough data | 8.0 (877 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (425 reviews) | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Creately** | 9.5/10 | 20 |
| **Lucid Visual Collaboration Suite** | 8.9/10 | 2808 |

#### Collaboration

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Integrated Communications** | 9.2 (14 reviews) | 8.6 (1787 reviews) | 
| **Native Communications** | 9.5 (14 reviews) | Feature Not Available | 
| **Board Overview** | 9.2 (18 reviews) | 8.8 (2151 reviews) | 
| **Screen Sharing** | 9.4 (14 reviews) | Feature Not Available | 

#### Hardware

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Required Hardware** | 9.3 (15 reviews) | Feature Not Available | 
| **Bring Your Own Device** | 9.6 (16 reviews) | 8.8 (1909 reviews) | 

####  Security

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Permissions** | 9.4 (16 reviews) | 8.7 (1981 reviews) | 
| **Single Sign-On (SSO)** | 9.6 (15 reviews) | 9.1 (1986 reviews) | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | 8.6 (655 reviews) | 

### Wireframing

| Product | Score | Reviews |
|---|---|---|
| **Creately** | N/A | N/A |
| **Lucid Visual Collaboration Suite** | 8.8/10 | 839 |

#### Platform Basics

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Importing Abilities** | Not enough data | 8.5 (684 reviews) | 
| **Content Design Tools** | Not enough data | 8.7 (714 reviews) | 
| **Framework Libraries** | Not enough data | 8.5 (692 reviews) | 
| **Outlining Tools** | Not enough data | 8.6 (700 reviews) | 
| **Mockup Creations** | Not enough data | 8.6 (706 reviews) | 

#### Platform Additional Functionality

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Collaboration Software Integration** | Not enough data | 8.5 (685 reviews) | 
| **Feedback Communication** | Not enough data | 8.5 (671 reviews) | 
| **Exporting Capabilities** | Not enough data | 8.7 (702 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Creately** | N/A | N/A |
| **Lucid Visual Collaboration Suite** | N/A | N/A |

#### Generative AI

| Feature | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Mind Mapping Software](https://www.g2.com/categories/mind-mapping-software), [Org Chart Software](https://www.g2.com/categories/org-chart), [Diagramming Software](https://www.g2.com/categories/diagramming)

**Unique to Creately (2):** [Succession Planning Software](https://www.g2.com/categories/succession-planning), [Emerging AI Software](https://www.g2.com/categories/emerging-ai-software)

**Unique to Lucid Visual Collaboration Suite (2):** [Wireframing Software](https://www.g2.com/categories/wireframing), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)


---
## Reviewer Demographics

### By Company Size

| Segment | Creately | Lucid Visual Collaboration Suite | 
|---|---|---|
| **Small-Business** | 78.8% | 41.1% | 
| **Mid-Market** | 14.0% | 35.6% | 
| **Enterprise** | 7.3% | 23.3% | 

### By Industry

#### Creately

- **Computer Software:** 17.2%
- **Information Technology and Services:** 7.9%
- **Higher Education:** 6.3%
- **Education Management:** 5.5%
- **Computer & Network Security:** 3.5%
- **Accounting:** 3.5%
- **E-Learning:** 3.0%
- **Design:** 2.2%
- **Marketing and Advertising:** 2.2%
- **Animation:** 2.0%
- **Other:** 46.8%

#### Lucid Visual Collaboration Suite

- **Information Technology and Services:** 14.7%
- **Computer Software:** 13.8%
- **Financial Services:** 5.3%
- **Marketing and Advertising:** 3.3%
- **Hospital & Health Care:** 3.1%
- **Higher Education:** 2.6%
- **Non-Profit Organization Management:** 2.0%
- **Consulting:** 2.0%
- **Computer & Network Security:** 1.9%
- **Management Consulting:** 1.9%
- **Other:** 49.4%

---
## Alternatives

### Alternatives to Creately

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13197 reviews)
- [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (387 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (692 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1462 reviews)
- [Cacoo](https://www.g2.com/products/cacoo/reviews) — 4.5/5 stars (235 reviews)
- [Draw.io](https://www.g2.com/products/draw-io/reviews) — 4.4/5 stars (450 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12890 reviews)
- [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews)
- [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (463 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)

### Alternatives to Lucid Visual Collaboration Suite

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13197 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1462 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (692 reviews)
- [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (463 reviews)
- [Cacoo](https://www.g2.com/products/cacoo/reviews) — 4.5/5 stars (235 reviews)
- [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (387 reviews)
- [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews)
- [Whimsical](https://www.g2.com/products/whimsical/reviews) — 4.6/5 stars (189 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12890 reviews)

---
## Top Discussions

### Creately

- Title: [What is the best way to indulge in collaborative work?](https://www.g2.com/discussions/33669-what-is-the-best-way-to-indulge-in-collaborative-work) — 21 comments, 2 upvotes
  > **Top comment:** "Hi Rahul, you can invite your team to collaborate on a document or a folder. Please refer to the following methods to share a document or a folder with your..."
- Title: [How do you make a visual diagram?](https://www.g2.com/discussions/how-do-you-make-a-visual-diagram) — 1 comment
  > **Top comment:** "You can make a visual diagram by going to tools and going to shapes then you find circles then you can make a visual diagram."
- Title: [What is creately?](https://www.g2.com/discussions/what-is-creately) — 1 comment, 1 upvote
  > **Top comment:** "it is an app you use for help."
- Title: [What is the perfect font size to create a very large diagram without losing quality?](https://www.g2.com/discussions/51188-what-is-the-perfect-font-size-to-create-a-very-large-diagram-without-losing-quality) — 1 comment, 1 upvote
  > **Top comment:** "10"
- Title: [What are the future plans of Creately ?](https://www.g2.com/discussions/51172-what-are-the-future-plans-of-creately) — 1 comment, 1 upvote
  > **Top comment:** "I don't know, I hope it improves a lot."

### Lucid Visual Collaboration Suite

- Title: [Is Lucidchart any good?](https://www.g2.com/discussions/is-lucidchart-any-good) — 5 comments, 11 upvotes
  > **Top comment:** "Lucidchart is a great tool, but the sales team puts a damper on the excitement. They're much too pushy when it comes to discussing pricing, going so far as..."
- Title: [What is Lucidchart used for?](https://www.g2.com/discussions/what-is-lucidchart-used-for) — 4 comments, 5 upvotes
  > **Top comment:** "Its mainly a whiteboarding software helping you visualise and ideate during meetings and workshops"
- Title: [How can I work offline?](https://www.g2.com/discussions/how-can-i-work-offline-6b367b52-21d2-43e1-bbb4-6ac40826b71f) — 3 comments, 1 upvote
  > **Top comment:** "1. Go to ACCOUNT SETTINGS that is an option placed below your username.
2. Once there, on the left, select OFFLINE SETTINGS.
3. You will find this: "Make..."
- Title: [What can you do with Lucidchart?](https://www.g2.com/discussions/what-can-you-do-with-lucidchart) — 2 comments
  > **Top comment:** "You can map out processes and create visual diagrams to facilitate brainstorming and idea mapping sessions."
- Title: [Overall good!!](https://www.g2.com/discussions/33606-overall-good) — 2 comments, 3 upvotes
  > **Top comment:** "We're so glad to hear you're enjoying Lucidspark! "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/creately-vs-lucid-software-inc-lucid-visual-collaboration-suite)