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Compare Creately and Draw.io 
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (49.9% of reviews)
Entry-Level Pricing
Free
No pricing available
Creately
Star Rating
(1,344)4.4 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansDraw.io
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (49.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Draw.ioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Creately and Draw.io offer user-friendly interfaces, but Creately stands out for its intuitive design and organization. Users appreciate its clean layout and the ease of creating diagrams, with many noting that it requires no prior experience thanks to its ready-made templates for various diagram types.
- Users say that Draw.io excels in versatility, particularly for technical diagrams. Reviewers highlight its extensive library of shapes, especially for cloud architecture, which allows for precise and professional diagram creation. This flexibility makes it a go-to choice for users needing detailed architecture diagrams.
- According to verified reviews, Creately shines in visual collaboration features, with users praising its ability to facilitate teamwork regardless of location or device. The integration of AI features enhances the diagramming experience, making it easier for teams to collaborate effectively.
- Reviewers mention that Draw.io's lightweight nature contributes to a smooth user experience, making it exceptionally easy to use for quick diagram creation. This straightforward approach is particularly appreciated by users who need to create diagrams on the fly without extensive setup.
- G2 reviewers highlight that while Creately has a strong focus on small businesses, it also provides powerful pre-designed templates that cater to various needs, such as organization charts and flowcharts. This makes it a valuable tool for users looking for ready-to-use solutions.
- Users report that both products have their strengths in support, but Creately edges out with a higher quality of support rating. Reviewers appreciate the responsiveness and helpfulness of the support team, which enhances the overall user experience when issues arise.
Pricing
Entry-Level Pricing
Creately
Free
Free
For Everyone, Free-to-use Forever
- Unlimited Canvases (45 items max)
- Unlimited Collaborators
- 1 Folder
Draw.io
No pricing availableFree Trial
Creately
Free Trial is available
Draw.io
No trial information availableRatings
Meets Requirements
8.6
208
8.9
382
Ease of Use
8.4
319
8.8
386
Ease of Setup
8.8
162
9.2
95
Ease of Admin
9.1
57
8.3
52
Quality of Support
8.4
140
8.1
231
Has the product been a good partner in doing business?
9.2
46
8.4
40
Product Direction (% positive)
7.8
199
8.1
372
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
9.1
16
Not enough data
9.0
14
Not enough data
8.8
20
Not enough data
9.0
17
Not enough data
8.6
15
Not enough data
Editing & Design
9.2
24
Not enough data
9.1
23
Not enough data
8.7
25
Not enough data
8.7
25
Not enough data
8.7
23
Not enough data
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Design Tools
8.6
18
Not enough data
8.8
18
Not enough data
8.4
18
Not enough data
8.5
18
Not enough data
8.6
18
Not enough data
Communication Tools
8.2
17
Not enough data
8.6
18
Not enough data
Integrations
8.1
16
Not enough data
8.5
16
Not enough data
Software Offering
8.5
18
Not enough data
8.1
16
Not enough data
7.9
13
Not enough data
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.6
7
Not enough data
8.1
6
Not enough data
8.8
7
Not enough data
Visual Tools
7.9
7
Not enough data
8.1
6
Not enough data
8.3
7
Not enough data
Mind Map Availability
8.1
7
Not enough data
8.1
6
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.2
16
Not enough data
9.2
16
Not enough data
9.1
20
Not enough data
9.4
16
Not enough data
Hardware
9.0
17
Not enough data
9.3
18
Not enough data
Security
9.3
18
Not enough data
9.4
17
Not enough data
Agentic AI - Visual Collaboration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creately and Draw.io are categorized as Diagramming
Unique Categories
Creately is categorized as Collaborative Whiteboard, Org Chart, Mind Mapping, and Visual Collaboration Platforms
Draw.io has no unique categories
Reviews
Reviewers' Company Size
Creately
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Draw.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.1%
Information Technology and Services
8.0%
Higher Education
6.4%
Education Management
5.5%
Computer & Network Security
3.6%
Other
59.4%
Computer Software
16.2%
Information Technology and Services
15.3%
Design
5.1%
Higher Education
3.7%
Internet
3.5%
Other
56.3%
Alternatives
Discussions
What is the best way to indulge in collaborative work?
21 Comments
TT
Nice
https://thetalk-room.com/Read more
Is there a special plan for educational institutes?
1 Comment
Official Response from Creately
Yes. We provide heavily discounted plans for educational institutes. Please email edu@creately.com for further details.Read more
Is there a special plan for nonprofits?
1 Comment
Official Response from Creately
Yes. If you're running a charity or an open source project please contact sales@creately.com for a scholarship plan.Read more
Some time it automaticaly stoped responding even it is connected to network.
2 Comments
SL
Hi,
On the upper part where says "Help" there is an option to turn on the "Work Offline" option, when you clic it explains how to use the offline...Read more
Do you plan to create a offline tool?
2 Comments
AB
Happy to say this already exists.
From the "Help" menu, "Download draw.io Desktop..."Read more
Could the concurrence of people working on the same diagram be implemented?
2 Comments
GM
Yes, It is workable by your entire teamRead more
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