--- title: CrashPlan Platform Reviews meta_title: 'CrashPlan Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 273 reviews by the users' company size, role or industry to find out how CrashPlan Platform works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 273 scale: '5' date_modified: '2026-10-20' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

CrashPlan Platform Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the good backup frequency of CrashPlan Platform, enhancing data protection without hassle. (100 mentions)
Users enjoy the ease of use of CrashPlan Platform, appreciating its intuitive dashboard and simple report downloading. (72 mentions)
Users value the robust security of CrashPlan Platform, ensuring data protection for all operating systems effectively. (61 mentions)
Users praise the excellent customer support of CrashPlan Platform, noting responsiveness and helpfulness in addressing concerns. (50 mentions)
Users appreciate the robust reporting system of CrashPlan Platform, providing real-time updates for peace of mind. (37 mentions)
Users find the reporting features need improvement, as logs fetching and data mismatches complicate troubleshooting. (10 mentions)
Users find the reporting process cumbersome, facing mismatches and difficulties in schedule creation and device allocation. (8 mentions)
Users experience restoration issues with slow processes, though the support team's responsiveness is commendable. (6 mentions)
Users experience slow performance with portal loading times and resource-intensive backups, which can hinder usage on older hardware. (6 mentions)
Users experience backup issues that cause slowdowns or inconsistencies, though support helps mitigate these concerns. (4 mentions)

5 Pros or Advantages of CrashPlan Platform

5 Cons or Disadvantages of CrashPlan Platform

CrashPlan Platform Reviews (273)

Reviews

CrashPlan Platform Reviews (273)

4.9
273 reviews
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RM
Rakesh M.
IT Manager
Enterprise (> 1000 emp.)
"Easy and Secure Business Data transition with BluVault"
5/5
What do you like best about CrashPlan Platform?

Our primary concerns during the selection of a data protection solution were centered around regulatory compliance and safeguarding our critical data from ransomware attacks. We are pleased to report that Parablu's BluVault effectively addressed both concerns without incurring any additional storage costs. The implementation process was more seamless than anticipated initially. In the wake of the pandemic, our adoption of remote work resulted in the unmanaged distribution of our data. Therefore, it became very important for us to procure a secure backup solution to protect our critical enterprise data. Remote access has introduced vulnerabilities and increased the risk of data breaches, further underscoring the necessity for a dependable data protection solution. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

BluVault is seriously awesome! It's like this cool tool that made our work easier, smoother, and more efficient. I have nothing but positive remarks for the team who created it. They've done an incredible job! Review collected by and hosted on G2.com.

Nikhil P.
NP
Nikhil P.
Administrator
Mid-Market (51-1000 emp.)
"Reliable Endpoint and Microsoft 365 Backup Solution"
5/5
What do you like best about CrashPlan Platform?

We have been using CrashPlan Platform to protect endpoint devices and Microsoft 365 data in our organization. One feature I use regularly is restoring PST data for users who accidentally delete or lose emails. The cloud-to-cloud backup for Microsoft 365 is straightforward to configure, and the management console makes it easy to monitor backup status. During a few restore requests, the support team responded quickly and helped us complete the recovery successfully. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

The initial backup for devices with large amounts of data can take longer than expected. I would also like to see more detailed reporting and additional filtering options in the management dashboard to make troubleshooting easier. Review collected by and hosted on G2.com.

SG
Subhojit G.
Administrator
Mid-Market (51-1000 emp.)
"Consistent Endpoint Protection and Data Recovery"
5/5
What do you like best about CrashPlan Platform?

We use CrashPlan Platform to protect endpoint devices across our organization. The automatic backup process runs reliably, and the file version history makes it easy to recover previous versions when files are accidentally overwritten or deleted. The point-in-time restore feature has helped us recover data quickly without affecting other files, and the management console is straightforward to use for daily administration. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Overall, I have had a positive experience with CrashPlan Platform. The product has been reliable, and I have not encountered any significant issues during day-to-day use. Review collected by and hosted on G2.com.

Lora F.
LF
Lora F.
Deputy Chief Information Officer & Associate Vice President for Information Technology
Enterprise (> 1000 emp.)
"Seamless Microsoft Integration with Reliable Backup"
5/5
What do you like best about CrashPlan Platform?

I like that CrashPlan Platform keeps the user experience the same, ensuring that end users' workflows aren't interrupted. I appreciate that it allows us to avoid buying more Microsoft storage while archiving documents. The backup capabilities provide full redundancy for our Microsoft environment. Additionally, the vendor is great to work with and maintains a strong relationship with Microsoft, being on the cutting edge and ensuring they work optimally with them. They're also excellent partners in understanding our Microsoft environment and project goals, helping to advocate with Microsoft when needed. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Some end users have concerns about data loss, and it takes a long time to complete the initial backups when there's a lot of data. It's necessary to have enough lead time when starting the project and to educate end users so they understand how backups work and where their data is at all times. Also, setting up requires a decent amount of collaboration and guidance with partners in the Microsoft environment, though most of the real setup work is on the CrashPlan side. Review collected by and hosted on G2.com.

VK
Vivek K.
Backup Administrator
Enterprise (> 1000 emp.)
"Amazing Performance, Top-Notch Backup Speeds, and a Greatly Improved UI"
5/5
What do you like best about CrashPlan Platform?

The performance of Platform compared to the legacy solution is amazing. The backup speeds are top-notch, and the UI experience is also greatly improved. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Our legacy solution faced a lot of challenges. The new platform is moving in the right direction, and I’d like to see how it scales over the long term. Review collected by and hosted on G2.com.

AS
Anoop S.
It Manager
Mid-Market (51-1000 emp.)
"Fast Backups and Restores with a Smooth, Same-Day Go-Live"
5/5
What do you like best about CrashPlan Platform?

The rate at which backups happen is quite fast, and restores are also very quick. The implementation was very smooth, and we were able to go live in less than one day. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Proper release notes and an in-place archive backup option aren’t available right now, and those are crucial for us. If we can get these soon, it would be really good. Review collected by and hosted on G2.com.

DS
Dhivagar S.
Administrator
Mid-Market (51-1000 emp.)
"Strong Backup and Version Recovery for Business Data"
5/5
What do you like best about CrashPlan Platform?

CrashPlan Platform provides reliable file versioning, point-in-time recovery, and in-place restore capabilities that make recovering user data simple. The backup process is fast, supports multiple file types, and the management console is straightforward for daily administration. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Better visibility into product updates would improve the overall experience. Review collected by and hosted on G2.com.

NC
Nishant C.
Enduser Manager
Enterprise (> 1000 emp.)
"Lightning-Fast Backups with Exceptional End-User Protection"
5/5
What do you like best about CrashPlan Platform?

Lightning-fast backups with exceptional capabilities for end-user backups. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Documentation is an area of concern for me, and I’d like the team to improve it. Review collected by and hosted on G2.com.

KS
Kevin S.
IT Head
Enterprise (> 1000 emp.)
"Best Solution for SharePoint and OneDrive Archiving—Big Storage Cost Savings"
5/5
What do you like best about CrashPlan Platform?

Best solution for SharePoint and OneDrive archiving. It helped us save on storage costs on our Microsoft bill. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

We had a few issues initially with the software, but the support team has been very responsive. Koti, in particular, helped us a lot in addressing and resolving all of our concerns. Review collected by and hosted on G2.com.

LG
Luke G.
IT Director
Mid-Market (51-1000 emp.)
"Easy Cloud Backups, But Multi-File Restore Needs Improvement"
3.5/5
What do you like best about CrashPlan Platform?

Relatively easy to setup and does a good job of archiving and backing up data from our cloud environments. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Users get frustrated with the "capacity savings" restore ability limited to each individual file, no clear option to restore multiple files at once. Review collected by and hosted on G2.com.