--- title: Craft.io Reviews meta_title: 'Craft.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 90 reviews by the users' company size, role or industry to find out how Craft.io works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 90 scale: '5' date_modified: '2026-10-17' parent_category: name: Development url: https://www.g2.com/categories/development ---

Craft.io Reviews & Product Details

Pricing

Pricing provided by Craft.io.

Starter

$19.00
1 Editor/Month paid annually

Craft.io Reviews (90)

Reviews

Craft.io Reviews (90)

4.5
90 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and intuitive interface, which allows teams to quickly adapt and manage their workflows without extensive training. The platform's robust roadmapping features and seamless integration with tools like Jira enhance collaboration and visibility across projects. However, some users note that advanced customization options can be limited, which may require additional effort to fully utilize.

Pros & Cons

Generated from real user reviews
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Verified User in Government Administration
AG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Awesome Strategic Roadmap"
4.5/5
What do you like best about Craft.io?

Strategic Roadmap

It provides me the necessary overview of the big picture as no other tool is able to do. Review collected by and hosted on G2.com.

What do you dislike about Craft.io?

- It doesn't have a (two-way) sync function for ClickUp as it has for Jira

- It isn't possible to filter items on the roadmap, or to show additional information per item on the roadmap

- Currently there are critical, unresolved bugs (which I hope to be solved very soon) Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Finally, a tool that does everything PLUS capacity planning!"
5/5
What do you like best about Craft.io?

It feels like the sky’s the limit when using Craft.io - we keep coming across new features and undiscovered functionality that are constantly improving our product work. The most useful features we have been using to date are the flexible planning views and capacity planning. Both have enabled us to more accurately allocate resources and adapt to shifting priorities while keeping dev and management teams aware of changes as they happen, without resorting to sharing static powerpoints. Review collected by and hosted on G2.com.

What do you dislike about Craft.io?

The sharing feature lacks the ability to give unique names to specific urls - this causes some confusion when you have a long list of shared urls and no way to identify them short of going into each one. Review collected by and hosted on G2.com.

Elli P.
EP
Elli P.
Small-Business (50 or fewer emp.)
"Complete product lifecycle solution"
5/5
What do you like best about Craft.io?

Interface, planing, roadmap display, feedback module Review collected by and hosted on G2.com.

What do you dislike about Craft.io?

Cant think of something atm. Its the most complete solution i know Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Impactful Product Management Solution"
4.5/5
What do you like best about Craft.io?

The platform is configurable/flexible to support our product framework. Craft has been very responsive to our needs as an organization Review collected by and hosted on G2.com.

What do you dislike about Craft.io?

Our engagement with Craft is newer, at this time, there are no dislikes about the platform to share at this time. Review collected by and hosted on G2.com.

Verified User in Insurance
EI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Product Management Software"
4/5
What do you like best about Craft.io?

- Ability to tie OKRs to Epics and Features is very helpful. Without being able to understand why you are doing something, a team can make the mistake of executing upon features that are not as important as others. - A focus on viewing the roadmaps from different angles, rather than focusing on feedback collection. Review collected by and hosted on G2.com.

What do you dislike about Craft.io?

The data model is fixed rather than being flexible. It only consists of Products > Sections > Features > Sub-Features. If you want to structure your data differently, there is not much flexibility there. Review collected by and hosted on G2.com.

Laurent P.
LP
Laurent P.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The interface is pretty, and tools are customizable and almost always perfectly usable."
3.5/5
What do you like best about Craft.io?

Story mapping and sprint planning screens Review collected by and hosted on G2.com.

What do you dislike about Craft.io?

The horizontal scrolling and tiles mysteriously disappearing in the Story mapping screen Review collected by and hosted on G2.com.

Alexander H.
AH
Alexander H.
Product Owner
Information Technology and Services
Small-Business (50 or fewer emp.)
"Product Management, easier."
4/5
What do you like best about Craft.io?

It's opinionated. I mean that in the best way. It has a way it would prefer you to build products - from ideation down to delivery. This is something which can't be understated in how good it is, because with a clear funnel, your deliverables are better.

It's also a clearly modern web app, unlike most of its competitors (AHA!). You can easily create stories and issues out of notes in the 'scratchpad' feature. Review collected by and hosted on G2.com.

What do you dislike about Craft.io?

You cannot move stories/issues between projects. This became a bigger issue for us as we scaled up as a company. Also, its permissions structure isn't ideal, so I wouldn't let clients become users with any edit function whatsoever as it's not great at keeping receipts on edits. Review collected by and hosted on G2.com.

Екатерина .
Е
Екатерина .
Middle PPC-Manager
Small-Business (50 or fewer emp.)
"Nice product roadmap tool"
5/5
What do you like best about Craft.io?

Roadmap tool (UI, drag and drop, OKR oriented). It's just awesome after Excel roadmaps. Visual, flexible roadmaps, which can be shared with different people and even teams (colleagues, stakeholders) Review collected by and hosted on G2.com.

What do you dislike about Craft.io?

Small integrations number - can't sync it with Bitrix24 Review collected by and hosted on G2.com.

Вадим .
В
Вадим .
Специалист по цифровому маркетингу
Small-Business (50 or fewer emp.)
"Easy Product Planning"
4.5/5
What do you like best about Craft.io?

all features are interconnected. added an item to a watery spot - it appeared in another conveniently. cool drag and drop Review collected by and hosted on G2.com.

What do you dislike about Craft.io?

UX is a bit weird. After sign up, it's not intuitively clear where what is located, but after a couple of days of use, everything fell into place Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Complete but complex solution for Product management"
2.5/5
What do you like best about Craft.io?

It's a solution which focus is on the Stakeholders' side of the product management. It potentially could be a good tool to:

1) High level estimations (Quarterly plannings)

2) Display this product roadmap and estimations to stakeholders of the company. Review collected by and hosted on G2.com.

What do you dislike about Craft.io?

1) Too complex to set up.

2) Complex UX, too many options on a single view.

3) I would follow Atlassian/Jira jargon. Don't try to be creative when it's not necessary. (Lean mentality).

4) Pricing. Too expensive. USD 3.5k yearly for team up to 50 users and several products/product lines.

5) Not easy integration/straight forward integration with Jira.

6) Last but not least: please remove Olark from inside the app!!! It's disturbing having the chat popup being displayed all times with 6 notifications at a time!! Review collected by and hosted on G2.com.

Questions about Craft.io? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity 11 months ago

What is Craft.io used for?

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Pricing Options

Pricing provided by Craft.io.

Starter

$19.00
1 Editor/Month paid annually

Pro

$79.00
1 Editor/Month paid annually

Enterprise

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