# Craft.io vs Productboard Comparison - What are their main differences?

At a Glance

Star Rating

**Craft.io** [

4.5/5(90)

](https://www.g2.com/products/craft-io-craft-io/reviews#reviews)

**Productboard** [

4.3/5(255)

](https://www.g2.com/products/productboard/reviews#reviews)

Market Segments

**Craft.io**
Mid-Market (35.6% of reviews)

**Productboard**
Mid-Market (49.4% of reviews)

Pros & Cons

**Craft.io**
[
Ease of Use (9)
](https://www.g2.com/products/craft-io-craft-io/reviews?filters%5Bsentiment_snippet%5D=1731194&qs=pros-and-cons#reviews)[
Roadmap Creation (6)
](https://www.g2.com/products/craft-io-craft-io/reviews?filters%5Bsentiment_snippet%5D=1732056&qs=pros-and-cons#reviews)[
Lack of Features (3)
](https://www.g2.com/products/craft-io-craft-io/reviews?filters%5Bsentiment_snippet%5D=1732150&qs=pros-and-cons#reviews)[
Difficult Learning (2)
](https://www.g2.com/products/craft-io-craft-io/reviews?filters%5Bsentiment_snippet%5D=2370005&qs=pros-and-cons#reviews)

**Productboard**
[
Customer Support (4)
](https://www.g2.com/products/productboard/reviews?filters%5Bsentiment_snippet%5D=1799927&qs=pros-and-cons#reviews)[
Feedback Management (4)
](https://www.g2.com/products/productboard/reviews?filters%5Bsentiment_snippet%5D=1799636&qs=pros-and-cons#reviews)[
Lack of Features (4)
](https://www.g2.com/products/productboard/reviews?filters%5Bsentiment_snippet%5D=1799815&qs=pros-and-cons#reviews)[
Limited Customization (3)
](https://www.g2.com/products/productboard/reviews?filters%5Bsentiment_snippet%5D=1799362&qs=pros-and-cons#reviews)

Entry-Level Pricing

**Craft.io**
 **$19.00** 1 Editor/Month paid annually

**Productboard**
 **Free** Per Month

## Craft.io vs Productboard

When assessing the two solutions, reviewers found Craft.io easier to use, set up, and administer. Reviewers also preferred doing business with Craft.io overall.

- Reviewers felt that Craft.io meets the needs of their business better than Productboard.
- When comparing quality of ongoing product support, reviewers felt that Craft.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Craft.io over Productboard.

Pricing

Entry-Level Pricing

**Craft.io**

Craft.io

Starter

$19.00

1 Editor/Month paid annually

Start building great products with confidence.

- Unlimited Contributors For Free
- Craft roadmaps
- Backlog management & prioritization

[Browse all 3 pricing plans](/products/craft-io-craft-io/pricing)

**Productboard**

Productboard

Free

Free

Per Month

Move faster, ship sharper specs, and show up prepared. Built for solo PMs or small teams getting started with AI-powered product management. Includes full access to Spark — Productboard's AI agent — at no cost.

- Full Spark access (insights, skills, automations, integrations)
- Unlimited roadmaps & prioritization
- 500 feedback notes

[Browse all 4 pricing plans](/products/productboard/pricing)

Free Trial

**Craft.io**

Craft.io

Free Trial is available

**Productboard**

Productboard

Free Trial is available

Ratings

Meets Requirements

8.7

76

8.1

173

Ease of Use

8.8

76

8.1

175

Ease of Setup

8.9

53

8.2

87

Ease of Admin

9.0

40

8.8

73

Quality of Support

9.3

69

8.9

137

Has the product been a good partner in doing business?

9.4

39

8.8

68

Product Direction (% positive)

9.2

70

8.1

151

Features by Category

Strategy and Innovation Roadmapping Tools[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

8.5

26

7.8

66

Analytics

Analytics

6.9

14

7.1(won by 0.2)

36

Real-Time Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Execution

Team Collaboration

8.7(won by 1.0)

22

7.7

54

Project Management

8.8(won by 1.2)

21

7.6

51

Task Management

8.0(won by 0.9)

18

7.1

41

Workflow Management

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Evaluation Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Roadmapping

Roadmaps

9.4(won by 0.8)

24

8.6

57

Timelines

8.9(won by 0.5)

19

8.4

51

Additional Functionality

Brainstorming

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Idea Development

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Ideation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

API

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Product Management[Hide 72 FeaturesShow 72 Features](javascript:void(0);)

7.9

50

7.5

141

Communication

Wiki Documentation

8.4(won by 1.0)

33

7.4

73

Community Forum

7.8(won by 0.8)

27

7.0

59

Customer Ideation

8.4(won by 0.3)

38

8.1

100

NPS of Customers

Not enough data

Not enough data

Planning

Task Ranking

8.9(won by 0.7)

39

8.2

111

Kanban Board

8.9(won by 1.7)

41

7.2

75

Custom Workflows

8.2(won by 0.7)

37

7.5

88

Projections

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Work Capacity

8.2(won by default)

36

Feature Not Available

Release Forecasting

7.2(won by default)

32

Feature Not Available

Workflow Management

Time Tracking

6.7(won by 0.1)

27

6.6

52

Progress Monitoring

8.2(won by 0.1)

42

8.1

74

Progress Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Milestone Tracking

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Budgeting

6.4(won by default)

26

Feature Not Available

Team Scorecard

Feature Not Available

Feature Not Available

Additional Functionality

Task Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Planning

Not enough data

Not enough data

Product Lifecycle Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Planning Tools

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Requirements Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Release Planning

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Deadline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Product Roadmapping

Not enough data

Not enough data

Idea Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Timeline Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Guest Access

Not enough data

Not enough data

Visualization

Not enough data

Not enough data

Workflow Management[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

Not enough data

8.2

35

Setup

Activities

Not enough data

8.7(won by default)

25

Flows

Not enough data

8.9(won by default)

19

Dependencies

Not enough data

7.9(won by default)

19

Notifications

Not enough data

8.4(won by default)

15

Calendar Management

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

Management

Updates

Not enough data

8.2(won by default)

15

Audit Trail

Not enough data

7.6(won by default)

13

Integration

Not enough data

7.5(won by default)

17

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Workflow Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Drag & Drop

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Graphical Workflow Editor

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

API

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Project Workflow

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

User Research Repositories[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

7.7

37

Management

Team Collaboration

Not enough data

8.3(won by default)

33

Access Control

Not enough data

7.9(won by default)

28

Data Security

Not enough data

8.0(won by default)

24

Functionality

Sentiment Analysis

Not enough data

6.1(won by default)

16

Tagging

Not enough data

8.1(won by default)

32

Note Taking

Not enough data

7.8(won by default)

29

Integrations

Not enough data

7.4(won by default)

30

Idea Management[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

7.7

17

Not enough data

Feedback

Ranking

7.6(won by default)

12

Not enough data

Commenting

7.9(won by default)

12

Not enough data

Idea Sources

External Idea Generation

7.4(won by default)

12

Not enough data

Internal Idea Generation

8.1(won by default)

15

Not enough data

Idea Collection

Surveys

5.5(won by default)

10

Not enough data

Suggestion Box

7.0(won by default)

10

Not enough data

Idea Campaigns

Feature Not Available

Not enough data

Forums

Feature Not Available

Not enough data

Mind Mapping

Feature Not Available

Not enough data

Integrations

Project Planning

8.3(won by default)

12

Not enough data

Strategic Planning

Not enough data

Not enough data

Gamification

Feature Not Available

Not enough data

Agentic AI - Idea Management

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

9.7(won by default)

5

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Approval Workflow

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Ideation

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Crowdsourcing

Not enough data

Not enough data

Innovation Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Activity/News Feed

Not enough data

Not enough data

Idea Collection

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Mind Maps

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Idea Development

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Decision-Making[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Decision-Making

Autonomous Task Execution

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Historical Trend Analysis

Not enough data

Not enough data

"What If" Scenarios

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Functions/Calculations

Not enough data

Not enough data

Statistical Simulation

Not enough data

Not enough data

Self Service Data Preparation

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Planning Tools

Not enough data

Not enough data

Monte Carlo Simulation

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

KPI Monitoring

Not enough data

Not enough data

Data Source Connectors

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Decision Tree

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Modeling & Simulation

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

## Craft.io vs Productboard FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Productboard vs Craft.io?

Craft.io stands out for its higher reviewer satisfaction scores and broader feature set, while Productboard is noted for its flexible roadmap management and integrations.

| [Productboard](https://www.g2.com/products/productboard/reviews) | [Craft.io](https://www.g2.com/products/craft-io-craft-io/reviews) |
| --- | --- |
| 4.3/5 (254 reviews) | 4.5/5 (90 reviews) |
| Mid-Market | Mid-Market |
| 8.2 | 8.9 |
| 8.9 | 9.3 |
| Flexible roadmap management and integrations | Ease of use and robust roadmap creation |

### How do the pricing models of Productboard and Craft.io compare?

Craft.io is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Productboard.

- **Productboard:** Reviewers frequently mention that the pricing model is challenging for scaling and can be expensive for small teams.
- **Craft.io:** Recent reviews highlight Craft.io as offering strong value, with easy setup and a feature set that supports real product workflows.

### What are the best alternatives to Productboard and Craft.io?

The top three alternatives to Productboard and Craft.io are Aha!, UserVoice, and airfocus by Lucid.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Productboard](https://www.g2.com/products/productboard/reviews) | 4.3/5 (254) | Mid-Market | Pricing model can be expensive for small teams | Flexible roadmap management and integrations |
| [Craft.io](https://www.g2.com/products/craft-io-craft-io/reviews) | 4.5/5 (90) | Mid-Market | Strong value, easy setup, robust features | Ease of use and robust roadmap creation |
| [Aha!](https://www.g2.com/products/aha/reviews) | 4.4/5 (365) | Mid-Market | — | Comprehensive product management capabilities |
| [UserVoice](https://www.g2.com/products/uservoice/reviews) | 4.5/5 (243) | Mid-Market | — | Customer feedback management |
| [airfocus by Lucid](https://www.g2.com/products/airfocus-by-lucid/reviews) | 4.4/5 (142) | Small-Business | — | Flexible prioritization and roadmap tools |

### Which Product Management features should I prioritize when comparing Productboard and Craft.io?

Buyers should prioritize roadmap management, integrations, feedback management, customization, and reporting when comparing Productboard and Craft.io.

- **Roadmap management:** Productboard (2 all-time mentions), Craft.io (6 all-time mentions)
- **Integrations:** Productboard (2 all-time mentions), Craft.io (Jira integration cited in 33 reviews, Slack and Linear integrations also noted)
- **Feedback management:** Productboard (2 all-time mentions), Craft.io (recent reviews highlight feedback portal and intake features)
- **Customization:** Productboard (1 all-time mention), Craft.io (3 all-time mentions)
- **Reporting:** Productboard (2 all-time mentions for poor reporting), Craft.io (recent reviews note desire for more detailed analytics and reporting)

### What are the pros and cons of Productboard vs Craft.io?

Craft.io's headline strength is ease of use and robust roadmap creation, while Productboard is strongest in flexible roadmap management and integrations.

- **Productboard strengths:** Flexible roadmap management (2 all-time mentions), integrations (2 all-time mentions), feedback management (2 all-time mentions), collaboration (2 all-time mentions)
- **Productboard trade-offs:** Learning curve (2 all-time mentions), limited customization (2 all-time mentions), poor reporting (2 all-time mentions), complexity (recent reviews)
- **Craft.io strengths:** Ease of use (9 all-time mentions), roadmap creation (6 all-time mentions), customer support (5 all-time mentions), centralization (4 all-time mentions), customization (3 all-time mentions), easy setup (3 all-time mentions)
- **Craft.io trade-offs:** Lack of features (3 all-time mentions), difficult learning (2 all-time mentions), expensive (2 all-time mentions), reporting could be more detailed (recent reviews)

### Is Productboard or Craft.io better for small businesses?

Craft.io is better suited for small businesses, with higher ease of use and setup scores and positive small-business reviewer sentiment.

- **Productboard:** Largest segment is Mid-Market; reviewers note the platform can be excessive and expensive for small teams.
- **Craft.io:** Largest segment is Mid-Market; reviewers highlight easy setup, intuitive interface, and strong value for smaller teams.

### Which Product Management platform has better integrations?

Craft.io is favored for integrations, with reviewers citing a broader range of supported tools and higher satisfaction.

- **Productboard:** Jira integration (64 all-time mentions), integrations with MS Teams, Slack, Zapier, Asana, and Trello are cited in recent reviews.
- **Craft.io:** Jira integration (33 all-time mentions), Slack and Linear integrations are also cited in recent reviews.

### How do Productboard and Craft.io compare on customer support?

Craft.io leads Productboard in Quality of Support by a margin of 0.4 points, a material difference in reviewer satisfaction.

- **Productboard:** Reviewers describe support as responsive and helpful, with a Quality of Support score of 8.9.
- **Craft.io:** Reviewers consistently praise Craft.io's support team for responsiveness and proactive assistance, with a Quality of Support score of 9.3.

### Which is easier to implement, Productboard or Craft.io?

Craft.io is easier to implement, with a 0.7-point higher Ease of Setup score and consistently positive reviewer feedback.

- **Productboard:** Ease of Setup score is 8.2; reviewers note a learning curve and complexity during onboarding, especially for new users.
- **Craft.io:** Ease of Setup score is 8.9; reviewers highlight straightforward setup, minimal learning curve, and quick onboarding.

### Which product has better Integration?

Craft.io is rated higher for Integration, with more reviewer-cited integrations and higher satisfaction scores.

- **Productboard:** Integration is a frequently mentioned feature (2 all-time mentions); Jira integration cited in 64 reviews; Ease of Use score 8.2.
- **Craft.io:** Integration is a frequently mentioned feature; Jira integration cited in 33 reviews, Slack and Linear integrations also noted; Ease of Use score 8.8.

Reviews

Reviewers' Company Size

[![Craft.io](https://images.g2crowd.com/uploads/product/hd_favicon/19639026ada208c4f90090dd2df568bf/craft-io-craft-io.svg "Craft.io")](https://www.g2.com/products/craft-io-craft-io/reviews)

Craft.io

Small-Business(50 or fewer emp.)

32.2%

Mid-Market(51-1000 emp.)

35.6%

Enterprise(\> 1000 emp.)

32.2%

[![Productboard](https://images.g2crowd.com/uploads/product/hd_favicon/0413b19203f6f40a616d508ed2abcf8e/productboard.svg "Productboard")](https://www.g2.com/products/productboard/reviews)

Productboard

Small-Business(50 or fewer emp.)

42.2%

Mid-Market(51-1000 emp.)

49.4%

Enterprise(\> 1000 emp.)

8.4%

Small-Business

(50 or fewer emp.)

32.2%

42.2%

Mid-Market

(51-1000 emp.)

35.6%

49.4%

Enterprise

(\> 1000 emp.)

32.2%

8.4%

Reviewers' Industry

[![Craft.io](https://images.g2crowd.com/uploads/product/hd_favicon/19639026ada208c4f90090dd2df568bf/craft-io-craft-io.svg "Craft.io")](https://www.g2.com/products/craft-io-craft-io/reviews)
Craft.io

Computer Software

29.8%

Information Technology and Services

10.7%

Consumer Goods

9.5%

Marketing and Advertising

7.1%

Financial Services

4.8%

Other

38.1%

[![Productboard](https://images.g2crowd.com/uploads/product/hd_favicon/0413b19203f6f40a616d508ed2abcf8e/productboard.svg "Productboard")](https://www.g2.com/products/productboard/reviews)
Productboard

Computer Software

35.1%

Information Technology and Services

15.7%

Marketing and Advertising

6.5%

Internet

5.6%

Health, Wellness and Fitness

2.8%

Other

34.3%

Alternatives

**Craft.io Alternatives**

 ![Aha!](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3f65e03dad098005646f58fdebc87312/aha.png "Aha!")

[
Aha!
](/products/aha/reviews)

 ![airfocus by Lucid](https://images.g2crowd.com/uploads/product/hd_favicon/219aa742e43b699bfdb417ef4139f3d9/airfocus-by-lucid.svg "airfocus by Lucid")

[
airfocus by Lucid
](/products/airfocus-by-lucid/reviews)

 ![Superhuman Docs](https://images.g2crowd.com/uploads/product/hd_favicon/3b46cfcd70a89b646dede0c1229cec13/superhuman-docs.svg "Superhuman Docs")

[
Superhuman Docs
](/products/superhuman-docs/reviews)

 ![ProductPlan](https://images.g2crowd.com/uploads/product/hd_favicon/e947f07de6720f04a02c62cd38691ccf/productplan.svg "ProductPlan")

[
ProductPlan
](/products/productplan/reviews)

**Productboard Alternatives**

 ![UserVoice](https://images.g2crowd.com/uploads/product/hd_favicon/454fc7716651873ba90fb76cd24aa3dd/uservoice.svg "UserVoice")

[
UserVoice
](/products/uservoice/reviews)

 ![airfocus by Lucid](https://images.g2crowd.com/uploads/product/hd_favicon/219aa742e43b699bfdb417ef4139f3d9/airfocus-by-lucid.svg "airfocus by Lucid")

[
airfocus by Lucid
](/products/airfocus-by-lucid/reviews)

 ![Asana](https://images.g2crowd.com/uploads/product/hd_favicon/1487565345/asana.svg "Asana")

[
Asana
](/products/asana/reviews)

 ![Airtable](https://images.g2crowd.com/uploads/product/hd_favicon/1523480634/airtable.svg "Airtable")

[
Airtable
](/products/airtable/reviews)

### Spotlight Categories

- [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)
- [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)
- [Security Compliance Software](https://www.g2.com/categories/security-compliance)
- [Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms)