--- title: Covetrus Pulse Reviews meta_title: 'Covetrus Pulse Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 408 reviews by the users' company size, role or industry to find out how Covetrus Pulse works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 408 scale: '5' date_modified: '2026-09-28' parent_category: name: Veterinary url: https://www.g2.com/categories/veterinary ---

Covetrus Pulse Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Covetrus Pulse Reviews (408)

View 2 Video Reviews
Reviews

Covetrus Pulse Reviews (408)

View 2 Video Reviews
4.0
408 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of Covetrus Pulse, highlighting its cloud-based access that enhances workflow efficiency. Many appreciate its ability to streamline record-keeping and communication, although some note that it can be click-heavy, which may slow down certain tasks.
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
CG
Christine G.
Practice Manager
Small-Business (50 or fewer emp.)
"Too Simple for Hospital Reports & Financials, with Integration Restrictions"
2/5
What do you like best about Covetrus Pulse?

It is simple. Ease of use for simple tasks. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Pulse?

It is too simple. The biggest flaw is for managing reports and hospital financials. Restrictions on integrations. Medical records are cluttered and tough to get through. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus Pulse

Hi Christine - Your feedback matters to us. Thank you for taking the time to tell us about your experience.

Verified User in Veterinary
UV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Easy to Reach Support via Phone or Live Chat"
4/5
What do you like best about Covetrus Pulse?

I like how easy it is to get into contact with someone for help whether that's a phone call or live chat. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Pulse?

There are not enough features that are obvious to need. We also struggle with not having/finding integrations that work best for the clinic while working with Pulse. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus Pulse

Hi - Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do.

Brenda  R.
BR
Brenda R.
Owner/ veterinarian
Small-Business (50 or fewer emp.)
"Often frustrating"
2/5
What do you like best about Covetrus Pulse?

It's intuitive. Clicking on highlighted tabs brings you to where you expect to go Review collected by and hosted on G2.com.

What do you dislike about Covetrus Pulse?

Where do I start? I'm a mobile practice owner. Much of what I do is wireless, on a tablet or phone. Trying to connect or beginning disconnected is a major problem. The drop down menus don't work well when you're trying to scroll on the phone or tablet. The new patient pop out is very annoying. I preferred when the patient's vitals were below the client information. I don't need to see reminder information every time I scroll or change screens. Trying to see downloads from the patient files on mobile devices is also difficult since the "upgrade". I keep getting a different patient file and have to go to downloads to get the correct file. Which means that I have to download a file multiple times to view it! Also when there are multiple patients scrolling through each physical exam is tedious and time consuming. I'd like to be able to see a pe form that is on a single page. It's difficult to do even 1 exam form when every time I mark something abnormal the screen jumps back to the beginning of the form and I have to scroll again. Stripe needs to be able to be used more easily with wifi so that payments are easier to be made. I can't use stripe because it's not wireless or wifi adaptable. This means that all the credit cards are put in as checks. Review collected by and hosted on G2.com.

Sara k.
SK
Sara k.
pm
Small-Business (50 or fewer emp.)
"Easy-to-Use Veterinary Solution with Room for Improvement"
4.5/5
What do you like best about Covetrus Pulse?

I like the ease of use of Covetrus Pulse. The initial setup was simple. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Pulse?

I don't like that there is no current ability to toggle from a patient's chart in Covetrus Rx to Pulse. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus Pulse

Hi Sara - We are grateful you took the time to review Pulse. Your feedback helps us continue to shape our portfolio to support the needs of veterinary practices just like yours.

KT
Kyra T.
Practice Manager
Small-Business (50 or fewer emp.)
"Highly Customizable"
5/5
What do you like best about Covetrus Pulse?

I like that it's very customizable. There are a bunch of ways that you can curate things to make it how you want it. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Pulse?

It crashes sometimes which can be frustrating. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus Pulse

Hi Kyra - Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do.

derek m.
DM
derek m.
Head Veterinary Technician/
Small-Business (50 or fewer emp.)
"Great cloud based PMS with many pros and few cons."
4/5
What do you like best about Covetrus Pulse?

Ease of use and multiple methods to create medical records and history. Lab interface flexibility and ease of uploading file add ons Review collected by and hosted on G2.com.

What do you dislike about Covetrus Pulse?

CONSTANT UPDATES and changes to layout. New isnt always better. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus Pulse

Hi Derek - Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience.

Verified User in Veterinary
AV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Needs Improvement: Great QOL Updates, But Overall Experience Falls Short"
2.5/5
What do you like best about Covetrus Pulse?

Regular QOL updates, feedback on updates, update requests. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Pulse?

Software makes boarding reservations and boarding in general extremely difficult at times. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus Pulse

Hi - Our portfolio is shaped by veterinarian input and feedback just like yours. Thank you for taking the time to help us improve our offerings and keep veterinary practices thriving.

Verified User in Veterinary
AV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"User-Friendly and Easy to Teach New Team Members"
5/5
What do you like best about Covetrus Pulse?

User friendly. Easy to teach new team members Review collected by and hosted on G2.com.

What do you dislike about Covetrus Pulse?

There is really nothing at this time that we do not like Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus Pulse

Hi - Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience.

Verified User in Veterinary
AV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Very Easy to Use, Seamless Integration with Communication and Pharmacy Platforms"
5/5
What do you like best about Covetrus Pulse?

Very easy to use - integrates with communication platform and pharmacy platform. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Pulse?

Calendar doesn't default to "today" when clicking Home. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus Pulse

Hi - Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience.

Jennifer M.
JM
Jennifer M.
Practice Manager
Small-Business (50 or fewer emp.)
"Continued improvements with great support!"
5/5
What do you like best about Covetrus Pulse?

Hyperlinks within the program to take you directly to the patient record, can pull up the cloud based software anywhere for convenience, the list a long! Review collected by and hosted on G2.com.

What do you dislike about Covetrus Pulse?

It does NOT link with our in-house IDEXX imaging, which is frustrating - since it connects SO well with our in-house and reference IDEXX labs. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus Pulse

Hi Jennifer - Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience.

Questions about Covetrus Pulse? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Community Vet C.
CC
Community Vet Clinic
•
Last activity over 4 years ago

May you please make it easier to view previous exams while doing one.

GU
Guest User
•
Last activity over 1 year ago

What is Covetrus Pulse used for?

0 Upvotes
1
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

Average Discount

12%

Covetrus Pulse Comparisons
Covetrus Pulse Features
Autonomous Task Execution