--- title: Corpay One Reviews meta_title: 'Corpay One Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 178 reviews by the users' company size, role or industry to find out how Corpay One works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 178 scale: '5' date_modified: '2026-06-24' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Corpay One Reviews **Vendor:** Corpay **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 178 ## About Corpay One Corpay One is a credit card and spend management solution for businesses. Build custom bookkeeping and approval workflows that streamline work for your team, send fast virtual cards for vendor payments, control employee spending with custom card control tools and earn rebates on all business expenses with the Smart Business Mastercard® or Universal Fuel Mastercard®. Our complete solution is designed to help you spend smarter, earn faster, and save more while reducing your tech stack and other card programs. Get started today! Corpay One helps you with: - Automated ACH, Check and Virtual Card payments - Company cards and fuel cards - Spend control - Easy-to-use bill pay interface - Hands-free bill and receipt scanning - Infinitely customizable workflows - Guided onboarding - Live, online support - Dedicated team of payments experts ## Corpay One Pros & Cons **What users like:** - Users appreciate the **user-friendly nature** of Corpay One, simplifying daily operations and enhancing overall efficiency. (5 reviews) - Users praise the **automation features** of Corpay One, which simplify expense reporting and enhance flexibility in transactions. (3 reviews) - Users find Corpay One **extremely user-friendly** , providing clear account details and simplifying payment and reporting processes. (3 reviews) - Users find **easy implementation** of Corpay One enhances their experience, facilitating efficient management of expenses and workflows. (3 reviews) - Users find **the initial setup extremely easy** , ensuring a seamless transition and efficient use of Corpay One. (3 reviews) - Mobile App (3 reviews) - QuickBooks Integration (3 reviews) - Transactions (3 reviews) - Accounts Payable Efficiency (2 reviews) - Ease of Understanding (2 reviews) **What users dislike:** - Users face **approval issues** , experiencing unclear card decline reasons and complicated setup processes with Corpay One. (3 reviews) - Users find the **setup process complex** , leading to time-consuming frustrations and reduced productivity with Corpay One. (3 reviews) - Users are concerned about the **inflexibility in rule-setting** , which complicates expense management and card options. (3 reviews) - Users often face **lack of flexibility** in rule-setting and customization, leading to frustrations with expense management. (3 reviews) - Users find **limited customization** options in Corpay One frustrating, impacting workflow and card usage efficiency significantly. (3 reviews) - Users find the **limited options for customization** frustrating, impacting user experience and expense management efficiency. (3 reviews) - Users often face **upload issues** with Corpay One, experiencing delays and inaccuracies in document processing and receipt matching. (3 reviews) - Approval Process (2 reviews) - Delays (2 reviews) - Expense Management (2 reviews) ## Corpay One Reviews ### 1. Great support and well designed platform **Rating:** 4.0/5.0 stars **Reviewed by:** Tiffany B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** So far the parts of Corpay I have liked are: the integration with QBO, the ability to have team members fill out expense reports, the tools inside the platform to convert email text to a bill (especially helpful for 1099 workers to send hours), and the support! Emma with Corpay has gone above and beyond to help train, support, and onboard my client. I had tried other bill pay softwares and this one is my favorite. **What do you dislike about Corpay One?** Some of the tools are a little buggy. If things are not in the right format, sometimes they don't import. There is a little bit of a learning curve and I wish they had more languages available. Right now they have English and Dutch. It really hope they add Spanish for some of my client's workers that are Spanish speakers. **What problems is Corpay One solving and how is that benefiting you?** My client really needed a way to have workers upload hours and also send in receipts for reimbursement in a way that made it simple and clean. The owner was preciously doing everything all lumped together and it was all over the place in texts, emails, and over the phone. It was very messy. Corpay has helped organize and document and systematize the process. ### 2. Wire Transfers **Rating:** 4.0/5.0 stars **Reviewed by:** Cynthia Z. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Corpay One?** Site is easy to use and if you make a mistake and have to call in the agents are very helpful. **What do you dislike about Corpay One?** Site can be a little slow at times but other than that no issues. **What problems is Corpay One solving and how is that benefiting you?** When trying to make payments in Euro and the coverstion is differnt than what you calucated. ### 3. Corpay One = Better than most! **Rating:** 4.5/5.0 stars **Reviewed by:** Kirk R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Corpay One?** Corpay is intuitive and flexible. They are constantly looking at ways to improve efficiencies and ease of use. It syncs quickly and easily with QuickBooks Online Advanced. Bank reconciliations in QBO are easy as Corpay nicely reflects the actual individual disbursement. I also like the ability to pay multiple vendor bills of a single vendor and they sync correctly in QBO. **What do you dislike about Corpay One?** Unfortunately, because of their ongoing improvement efforts, they sometimes change a feature that I felt worked well for us. The new feature may be better for other users but hasn't been a net improvement for me. **What problems is Corpay One solving and how is that benefiting you?** Corpay One has helped us to modernize our AP process. We now feel very comfortable working from home, the office, or even the hotel without losing functionality or workflow processes. **Official Response from Tony Williams:** > Hi Kirk, Thank you for that feedback. That is really helpful. We'd love to hear what features you liked and we can connect with the Product Team on them. Shoot us a message at support@corpayone.com referencing this review and those items. Looking forward to working with you. ### 4. Glitchy **Rating:** 1.0/5.0 stars **Reviewed by:** Andrea L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Corpay One?** I like that there is an app. If it worked like it's supposed to, then I would have definitely stuck with it. My customer service rep was very nice and tried to be helpful when available. **What do you dislike about Corpay One?** As a bookkeeper who works with construction companies, it seemed like it was going to be a good solution to sync bills and expenses with QBO, but there were constant glitches within Corpay's functionality itself. There were so many problems with the OCR and inability to override certain features. It would take several days, sometimes over a week, to hear back from our customer service rep. They also recently increased their fees, which I could understand if the service was worth it, but it's not. **What problems is Corpay One solving and how is that benefiting you?** Unfortunately, it did not solve my problems. I tried it agian after several months and the issues in Corpay's functionality persisted, so I had to let it go since I need something reliable to recommend to my clients. ### 5. Great AP product. Payment structure not great. **Rating:** 2.5/5.0 stars **Reviewed by:** Marlin S. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Corpay One?** Corpay has great workflows and multilevel approvals. Great customer service if I need to reissue a check. Quickbooks integration is excellent. UI has become quite streamlined. **What do you dislike about Corpay One?** The new pricing structure is awkward and a bit steep. There is a charge per payment issued, which is fine. However, there is also a tiered monthly subscription fee with document limits for each plan that feel pretty low. The employee reimbursement feature that is included could be good. But in my experience has been to clunky to be worth using. **What problems is Corpay One solving and how is that benefiting you?** Saves us from manually creating checks and allows easy EFT's for vendors that want them. Allows an easy way for Treasurer to approve bills that were entered by bookkeeper. ### 6. Confusing UI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Corpay One?** I do like that I can view all of my transactions on my card. **What do you dislike about Corpay One?** I do not understand what I am supposed to do on the home screen. Why do I have to go to find my transactions in order to complete my reports? **What problems is Corpay One solving and how is that benefiting you?** Organizing expenses ### 7. A great alternative for a non-profit to pay their bills without getting a HUGE BILL! **Rating:** 5.0/5.0 stars **Reviewed by:** Claudio C. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Corpay One?** The customer relationship has been the most critical aspect of my experience with Corpay One. Since the beginning, a team of qualified professionals has provided stellar support and continues to do so. I am looking forward to expanding my use of the bill pay and credit cards products with Corpay One. **What do you dislike about Corpay One?** Some functionalities are still being developed but the Corpay Customer Success Team always appreciates my feedback and makes me feel that I am being heard. **What problems is Corpay One solving and how is that benefiting you?** I was using Bill.com before and their fees were hurting my budget. Corpay One offers for F-R-E-E about the same functionalities that Bill.com does, with a better workflow approval system. **Official Response from Tony Williams:** > Claudio, so good to hear from you. Thank you for the wonderful feedback! We're still growing thanks to feedback like this. Thanks for being a part of the Corpay One family! ### 8. Corpay makes paying vendors very easy - Love them!! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Corpay One?** It's very easy to learn. It syncs seamlessly to Quickbooks Online. I can attach copies of invoices or "create" an invoice if I don't have one. Corpay is continuously making cool upgrades to the system. Corpay's customers service department (Megan) and technical support (Anthony and Hunter) are very responsive and helpful - they're the best!. The price is very competitive with other A/P vendors. **What do you dislike about Corpay One?** We use the Corpay credit card (multiple users on our account) and occasionaly a couple of the cards have been blocked. It could be our spending habits :), but we never know why. However, it's very easy to unlock the card and keep going! **What problems is Corpay One solving and how is that benefiting you?** Makes paying vendors a breeze! We can send emails through corpay to allow vendors to choose how they want to get paid! The upload and approval process is very easy and quick! ### 9. Ease for admin, complications for users **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Corpay One?** The platform is easy to navigate, very clear, and help tools are easily available. **What do you dislike about Corpay One?** It is extremely complicated to process contracts and invoices that require different forms of coding, and invoices that require multiple payments. **What problems is Corpay One solving and how is that benefiting you?** Streamlining of invoice processing. ### 10. A few issues but Corpay is working them out! **Rating:** 4.0/5.0 stars **Reviewed by:** Theresa Rae G. | Accounting (for this client but I own my accounting firm), Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** Support is getting better at handling your support request faster than a year ago. The workflows are great - we had lots of layers of approvals. Still would like next-day ACH but not available yet. **What do you dislike about Corpay One?** Had some issues with workflows not working correctly and payments made that should not have been. It can be frustrating to understand it all but it is a very robust system. **What problems is Corpay One solving and how is that benefiting you?** Set up bills to be paid using OCR. Can use workflows to help guide it in the correct direction. Will remember classes as well - great for churches. Nice to not have to print checks. ### 11. Corpay One has eased the A/P crunch **Rating:** 4.5/5.0 stars **Reviewed by:** Lorna F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** The syncing to QBO is the most helpful part about Corpay. I upload/email my receipts, categorize, approve and bam! it is done. Corpay is a bit on the expensive side, but the time savings has been worth it. **What do you dislike about Corpay One?** I would like for Corpay to default payment to check, not virtual card (vcc). It has caused a few headaches. The other quirk that I would like fixed is that I would like to download all payments to a vendor and send it to the vendor. There have been a few times someone has asked for a list of payments and I am unable to provide that. **What problems is Corpay One solving and how is that benefiting you?** Time! I have limited time to set aside for accounts payable. Corpay has freed up time from entering/printing/signing/stamping/mailing checks to the vendors. It also has given the vendors the ability to have ACH. **Official Response from Tony Williams:** > Love to hear this, Lorna! Sounds like we've made your life a little easier. Thank you for sharing your feedback on the default payment method. That is helpful and will be shared with our Product Team as we continue to move forward. We have a new feature that may help you download all payments sent to a vendor. We'll reach out to you to chat about it! ### 12. Back office support with actual support! **Rating:** 5.0/5.0 stars **Reviewed by:** Rick Y. | Senior Tax Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** The ability to have flexibility in managing bill payments for clients is something that we all strive for. Making things as easy as possible. Payments with multiple options to cater to the way your client wants to pay. **What do you dislike about Corpay One?** My identity verification was a hassel that I wouldn't want anyone to go through. But after getting set up they are great just a huge bump to overcome initially **What problems is Corpay One solving and how is that benefiting you?** Being able to pay multiple clients bills all from one area. Deciding when and how to pay bills. Communicating with clients in real time and being on top of things. ### 13. Easy to use for my Firm and my clients **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** The best part of Corpay one is the ability to add workflows so that bills can be added by my form and approved by the client. Other bill pay services do not have this added feature. **What do you dislike about Corpay One?** The amount of time for a check to reach the vender is longer than I would prefer. **What problems is Corpay One solving and how is that benefiting you?** We were able to automatically send clients email invoices through an email filter, over to their CorPay one account where they are set for approval to post to their accounting software and paid. This has streamlined our data entry to bill pay process **Official Response from Tony Williams:** > Amanda, thank you for sharing your feedback. Sounds like we've made things a little easier for you and your clients. Also, we're looking into some options to make check delivery faster. As soon as we get that sorted, we'll update you. Thanks again for sharing! ### 14. Horribly disorganized and mismanaged financial service. **Rating:** 0.0/5.0 stars **Reviewed by:** Steven M. | Chief Egghead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Corpay One?** Nothing, the service oversells and under delivers at every single step. **What do you dislike about Corpay One?** Initially the sales representative contacted me about converting all our AP to their service. They stated it would take 3-5 business days to review and get setup. He offered a $10,000 line to cover all our monthly AP. Then after 4 weeks of struggling with their internal department they came back with a $1000 credit line that covers not any single AP monthly invoice. Then after using it twice they reduced our line to $200 citing "Market Conditions". When I called to complain our representative had transferred to a different division. When I called to cancel, they called me back 4 times and sent me two emails asking what the reason was and only after making two additional calls and being transferred 3 times was I able to completely cancel the account. This company and their site of financial services is a piece a garbage not worth the investment of your time. **What problems is Corpay One solving and how is that benefiting you?** None, they fell short on every single part of the service. **Official Response from Tony Williams:** > Hello Steven. Thank you for the feedback regarding your application process and the management of your account thereafter up through the closure. The macroeconomics this year did take a toll on some accounts and unfortunately, your business was impacted. We understand that this was a major inconvenience. We would like to apologize for your experience and will be taking your feedback to improve our process moving forward. ### 15. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Corpay One?** Corpay One makes is quick and easy to get reimbursed for mileage. The system is extremely user friendly. I am so impressed with Corpay One. **What do you dislike about Corpay One?** In all honesty, I have not come across an issue with the system. It is quick and east to use. **What problems is Corpay One solving and how is that benefiting you?** The Corpay One system is quick and easy to use. It solves the issue of waiting for reimbursements the traditional way. They quickly verify your statements making it an efficient way to get your money back. ### 16. Great Product--but has room to improve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Corpay One?** I like the automatic entry rules, OCR data capture, multi-level rules capability, and QBO intergration. **What do you dislike about Corpay One?** Some features are hard to find--the UI is sometimes not very intuitive. Also got hung up when setting up new funding accounts for clients--needed to enter an authorized signer's name, not the biz name. Stuff like that is a bit head scratching. New fees are frustrating. Do hope they add a receivables module in the future. **What problems is Corpay One solving and how is that benefiting you?** By popular demand (and in a switch from my long-time reluctance) I've begun offering AP services for my (mostly) non-profit clients. I needed a cost-effective solution Corpay fills the bill. I'm just getting started (only have seven clients signed up so far) and have paid only about ten bills but so far, so good. ### 17. CorpayOne great for managing A/P and A/R and encouraging internal controls **Rating:** 5.0/5.0 stars **Reviewed by:** HK G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** Being able to collaborate easliy with clients to review and submit Bills for payments. Particularly the the level of detail we're able to track in process. **What do you dislike about Corpay One?** This is hard to say, I don't see much to dislike. Perhaps more customization for layout of the dashboard would be nice. **What problems is Corpay One solving and how is that benefiting you?** CorpayOne helps me manage AP for my clients while still leaving them in the driver's seat to provide a final approval. The software integrates smoothly with QuickBooks and provides great options for documentation backup and review. **Official Response from Tony Williams:** > HK! Thanks for the awesome feedback! That is a great idea about a customizable dashboard. We'll see what our Product Team can do about getting something like that on our roadmap! ### 18. Streamline your receipt and reimbursement process **Rating:** 4.0/5.0 stars **Reviewed by:** Brianna M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Corpay One?** The most helpful has been having receipts in one place and having everything digitized so we're not trying to track down receipts. **What do you dislike about Corpay One?** The least helpful thing about Corpay has been the user friendliness of it. I wish there was a better training process provided by Corpay itself to teach people how to use it for submitting receipts and reimbursement requests. **What problems is Corpay One solving and how is that benefiting you?** Sending reimbursements to employees that are working remotely without having to use the process of writing paper checks is a huge plus. ### 19. Nice when it works **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Corpay One?** Corpay has a lot of conveniences like being able to email receipts and bills. It's easy to use and I use it multiple times a week. Customer service is quick to answer. **What do you dislike about Corpay One?** It's inconsistent with syncing to QB and I have to spend more time reaching out to support than I'd like. I've probably lost as much time as I've saved by using Corpay. **What problems is Corpay One solving and how is that benefiting you?** Corpay is paying bills and receipt management ### 20. I used to like Corpay. **Rating:** 0.0/5.0 stars **Reviewed by:** Chris J. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** If I HAD to pic something, it would be that it integrates to QBO. (Most of the time.) If it doesn't, it is going to take weeks getting someone to get it synced. **What do you dislike about Corpay One?** The thing I dislike most, is it isn't free anymore. It already takes WAY too long for money to be mailed/sent out, and now it's going to cost us to have these ridiculously slow payments? **What problems is Corpay One solving and how is that benefiting you?** They are mailing payments/sending ACH payments for my clients, but at an incredibly slow speed. If it is an ACH payment, it should be just about automatic. Now, there are going to be fees on top of Corpay sitting on that money for a few days to collect interest. Unacceptable. ### 21. Corpay is great at customer service and updating the software as changes are needed. **Rating:** 5.0/5.0 stars **Reviewed by:** Leigh M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Corpay One?** i like the features available and the syncing to QB. **What do you dislike about Corpay One?** I wish it could connect as a bank feed to QB Online. **What problems is Corpay One solving and how is that benefiting you?** bill paying workflows, credit card transaction sync to QB ### 22. Some great things, but many things still need improvements **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** The ACH and check delivery is magnificient. We are extrememly pleased with the tokens that vendors can set up and the way everything links with QBO. **What do you dislike about Corpay One?** There are many items that seem like they are still beta. For example, you can upload your contacts but it's useless because then you cannot use token features. When you bulk upload bills you often have to reenter vendor info that is already contained in the system. Corpay should be able to locate identical entries. If I even enter a single bill it cannot find saved vendor contacts. **What problems is Corpay One solving and how is that benefiting you?** We are able to pay vendors anyplace in the world simply and this was quiet a challege before. ### 23. Works great **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Corpay One?** Makes processing checks/payments very simple **What do you dislike about Corpay One?** I beleive there could be some better communication with QuickBooks **What problems is Corpay One solving and how is that benefiting you?** We no longer need to print and sign physical checks ### 24. Great for Automating Payables **Rating:** 5.0/5.0 stars **Reviewed by:** Cat L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** CorPay One was amazing for automated AP! The approvals, expense reimbursments and payments were all in the same place. ACH was easy to set up and very reasonable. **What do you dislike about Corpay One?** What I disliked about Corpay was the credit card application was broken and I couldn't offer the service to my clients. I know there is transition with SVB bank so hopefully this will be resolved soon. **What problems is Corpay One solving and how is that benefiting you?** Having the AP automated in one place was perfect for my clients on the go as well as allowing my staff to be in one place for all of our clients. With the integration to the accounting software (Xero and Hubdoc) our processes are more streamlined. ### 25. Comprehensive product that can handle complex processes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** The most helpful thing about Corpay One is the the auto-analyzing feature. I can upload multiple bills and not have to tediously mark them. This feature is noticeably self-learning and improves over time. **What do you dislike about Corpay One?** One of the not-so-great things about Corpay One is the rule setting process can be too complicated when set into practice. I think it's actually comprehensive but for those teams that may not understand how to use it well, there should be some guardrails in place. **What problems is Corpay One solving and how is that benefiting you?** Paying bills is what Corpay One is solving and also getting reimbursements which can be approved accross teams in a timely manner and with the proper tracking for the statements. ### 26. Great customer service! **Rating:** 4.0/5.0 stars **Reviewed by:** Stephane D. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** Setting up with Corpay One was easy and painless. Even the videos were helpful in getting us up and running properly with the system. Their customer service and account reps are with you all the way. **What do you dislike about Corpay One?** So far we haven't had any problems with the software, if there would be one thing I would like to see it would be more communication, i.e. blogs, email, videos on what are the latest improvements and/or updates more frequently. **What problems is Corpay One solving and how is that benefiting you?** We use it internally for AP automation, but mostly we recommend it to clients for their AP, Invoice, and Spend management. It has shortened the time to get our AP processed. **Official Response from Tony Williams:** > Thanks for sharing this feedback! We have some upcoming changes that should help with communications that will keep you in the know with all of the improvements and updates! Be on the lookout! ### 27. Powerful possibilities for free **Rating:** 3.5/5.0 stars **Reviewed by:** Nannette H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Corpay One?** It's free, while competitors usually charge. Generally, the bill paying function works well, and with the new changes in ACH payment times, payments are much more timely than they used to be. **What do you dislike about Corpay One?** Very glitchy. For a small organization, we have had a ton of problems, especially with the reimbursement functionality. The support staff response time is completely unpredictable, and the estimates they give you for when someone will report back are usually significantly shorter than what they tell you. (No idea when they are actually open.) It's not unusual for someone to say give me a few minutes to review this information, then it takes hours (or the next day) for them to get back to you. Do not like that reimbursement cannot be given by check (only ACH). Integration with QBO is spotty and not easy to fix when there are problems identified. **What problems is Corpay One solving and how is that benefiting you?** We used to have to send documents around for approval by printing/mailing or emailing; love that approvals are integrated within CorpayOne. Wish that it could be enhanced by sending out notices when an approver has not approved a document after a certain specified period of time. ### 28. Tight Security Measure Not Suitable for Collaborative Teams **Rating:** 1.5/5.0 stars **Reviewed by:** Alexandra P. | Customer Success Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** It is simple to create a third party account to access reports needed. **What do you dislike about Corpay One?** Because our team is large and cross collaboration happens often, it would not make sense to create accounts for each indiviual. So if you have a large team that needs to access Corpay One, this is not idea for you and you will get locked our or prompted to reset the password often. **What problems is Corpay One solving and how is that benefiting you?** Corpay doesn't solve any business problems specific to Ceterus. The client we had that used it only used it to aide in coding the few expenses related to Corpay itself. Ultimately, they decided to no longer use Corpay. ### 29. Good functionality, even with free version - with some caveats **Rating:** 3.5/5.0 stars **Reviewed by:** Davids H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Corpay One?** Provides an essential piece of our payments process without additional costs. Other services come with nominal fees. Having the ability to make EFT payments helps us meet client expectations. **What do you dislike about Corpay One?** The identity verification process was problematic with all 3 of the entities I use CorpayOne with. But after manual human intervention, all services were set up easily. The caveat I have is that they will hold payments occasionally, seemingly at random, asking for documentation/invoices despite having processed the same payment many times before (a payroll payment, for example). This has caused a rushed hassle to get alternative payment via Zelle to avoid being late on payroll. Important to keep in mind if 100% on-time payments is a priority. **What problems is Corpay One solving and how is that benefiting you?** Provides a free method of making EFT payments where our bank charges and charges and charges to perform this simple, essential service. If you don't need to use their credit functionality, the payments are really free. ### 30. Good Payment Processor **Rating:** 4.5/5.0 stars **Reviewed by:** Ana S. | Worker-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Corpay One?** Syncing to and from Quickbooks is done quickly. Receipts that are clear enough are easily matched in Quickbooks. It has one of the most efficient customer services that I have dealt with. **What do you dislike about Corpay One?** Payments can't be cancelled by the users that can submit the payment. You'll need to reach out to customer rep for that. The selection of bills in the Inbox can be confusing at first. **What problems is Corpay One solving and how is that benefiting you?** Payment processor is a big issue for small businesses. It reduces the cost of ACH and checks, but also allows for faster payment methods, with fees, via credit card. Cost wise it is very competitive. **Official Response from Tony Williams:** > Hi Ana! Thanks for sharing your experience and I'm glad it has been a good one! We heard you & we currently have the ability for users to cancel their own payments in-app on our roadmap! ### 31. Slow process for reimbursement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Corpay One?** No need to imput every detail of the purchase. Photo uploads fills in all needed data. Easy to upload receipts. **What do you dislike about Corpay One?** Unsure of the process and what is needed for approvals but reimburment can take weeks. **What problems is Corpay One solving and how is that benefiting you?** I can expect reimbursement when going out to buy needed ingredients to fulfill customer orders. ### 32. Great with phone app **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca R. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Corpay One?** Easy usage through phone app. Easy to upload pictures. **What do you dislike about Corpay One?** - No easy usage through a computer (desktop or laptop) - scaning of Uber receipts was very difficult; took a long time to upload **What problems is Corpay One solving and how is that benefiting you?** Being able to purchase items that are needed to run the business, but not having a Corporate card available - so that my money can be paid back. ### 33. Love Corpay for Work **Rating:** 5.0/5.0 stars **Reviewed by:** Frankie G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Corpay One?** It's very easy to submit recipes and orginzie everything while I am on business trips. I can create a expensive report very easy and add recipes as I travel **What do you dislike about Corpay One?** It took a little to get use to our to orginize things **What problems is Corpay One solving and how is that benefiting you?** Easy to keep track of travel abd busses expesnes ### 34. Amazing for new users **Rating:** 4.0/5.0 stars **Reviewed by:** Arsh S. | Senior Management Trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Corpay One?** The best advantage anyone can get is the benefit of having accessibility of one card providing multiple payments. With one Corpay you can seamlessly manage fuel,travel and other purchases **What do you dislike about Corpay One?** Still needs more interms of payment options **What problems is Corpay One solving and how is that benefiting you?** Helping in management of inconsistencies with expenses and unauthorized spend ### 35. Very responsive support team **Rating:** 4.5/5.0 stars **Reviewed by:** Briana B. | Bookkeeper, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Corpay One?** What I like best is the support team and how responsive they are. They follow up with every request I've submitted to ensure I got my question/issue answered and resolved. **What do you dislike about Corpay One?** Once in a while, there are issues with syncing to QuickBooks, and I don't like the emails that Corpay sends when there is an issue syncing because I don't always understand why the sync didn't work, and the emails do not do a good job of explaining the issue or how to fix it. **What problems is Corpay One solving and how is that benefiting you?** Corpay One is solving the problems of working "twice". For example, when I am issuing a check to a vendor, Corpay One allows me to also categorize it in QuickBooks at the same time. Same with receipts. I love that you can just scan a picture of the receipt (or bill), and it automatically pulls in so much information. Accurate 99% of the time. ### 36. Great product. Great people. **Rating:** 4.5/5.0 stars **Reviewed by:** Jason D. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** Whenever I have an issue, they'll help me through it. It's not just a machine, someone will personally make sure things are taken care of. **What do you dislike about Corpay One?** Sometimes I have issues to begin with, but they're usually user error. **What problems is Corpay One solving and how is that benefiting you?** When I go on business trips, I use it to get reimbursed. ### 37. One of the best in the industry **Rating:** 4.0/5.0 stars **Reviewed by:** Sabyasachi C. | Client Business Operations Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Corpay One?** Its very user friendly and saves time. The automation stands out the most. **What do you dislike about Corpay One?** More fixes need to be done in order to provide more seamless experience. **What problems is Corpay One solving and how is that benefiting you?** Manual efforts was significantly reduced ### 38. Corpay User **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Corpay One?** It has lots of options for employee self reporting **What do you dislike about Corpay One?** The time is takes to review receipts is sometimes 30-40 minutes. That's too long. **What problems is Corpay One solving and how is that benefiting you?** It puts all finance in one place ### 39. Corpay One - Powerful Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Carlton J. | Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** Corpay One matches and mirrors much of the fintech UX in many of the applications available today. The service can be used without a huge learning curve and implementation is quick and easy. **What do you dislike about Corpay One?** Upon using Corpay One, I didn't find much to dislike as Corpay One is a great solutions for payments. **What problems is Corpay One solving and how is that benefiting you?** Corpay One provides an option that most of my clients can gravitate towards. It simply fits - especially in the area of payments managements and automation. **Official Response from Tony Williams:** > Love to hear this!! I'm glad we're making things smoother for your clients to manage their payments! We're happy to have you! Thanks a ton for this feedback. ### 40. Think twice before acting **Rating:** 2.0/5.0 stars **Reviewed by:** Kimn N. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Corpay One?** I love the sales team. The set up was pretty easy and it integrated with QuickBooks **What do you dislike about Corpay One?** There pricing! Also if something went wrong which it did it still have not been fixed even after I have canceled the plan **What problems is Corpay One solving and how is that benefiting you?** They can't apply a credit to an invoice before paying it. Also it auto pays the bill as soon as it hits the application. These problem cause me to lose the client and prevents me from using it ### 41. Great bill pay option **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron Y. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** Great bill analyzing technology that makes cateorization easy and paying vendors quickly **What do you dislike about Corpay One?** The wait time on delivery of physical checks and the fee per check/document **What problems is Corpay One solving and how is that benefiting you?** Getting my vendors paid! Bill pay is taken care of and my clients love it **Official Response from Tony Williams:** > Thank you for sharing, Aaron. We're glad you're enjoying the tool! This is helpful feedback. We're looking into some better options for our checks that you may enjoy. Be on the lookout! ### 42. Able to Sleep at NIght **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Corpay One?** Prompt customer service and made me feel secured about the fraud charges that ended up on my account. **What do you dislike about Corpay One?** That they are not located in San Diego, California **What problems is Corpay One solving and how is that benefiting you?** Helping my company and my customers solve expense management. ### 43. Corpay is awesome but needs some additional features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** I like the approval process! It is great being able to send vendors their ACH or check from one place. **What do you dislike about Corpay One?** The international vendor's ACH needs to be able to be entered by the vendor. I am a bookkeeper in the US and I don't understand the banking system in other countries. Also, vendor management needs to include re-activating vendors and updating vendors to sync to QBO. **What problems is Corpay One solving and how is that benefiting you?** Not having to get approvals in emails and track them. ### 44. Had really good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Suman A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2023 **What do you like best about Corpay One?** One of the easiest way for online payments **What do you dislike about Corpay One?** Nothing as such One of the easiest way for online payments **What problems is Corpay One solving and how is that benefiting you?** Spend management ### 45. Great Automated AP Bill Payment Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** Best part about using Corpay is the workflows - you can email a bill in and have it automatically be sent to a specific person or department for approval. **What do you dislike about Corpay One?** I wish there was a way you could call into support - it sometimes gets challenging having to chat all my questions over. **What problems is Corpay One solving and how is that benefiting you?** Time spent approving invoices, time spent uploading invoices, ease of payment (can tell when it has been paid, etc), invoice management. ### 46. Easy Expense Management for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Corpay One?** Seamless Sync to accounting system is the best feature i like about corepay **What do you dislike about Corpay One?** Kindly develop integrations with more accounting platforms **What problems is Corpay One solving and how is that benefiting you?** We are using it for expense managemnt system and all our expenses are digitalised and easy to get access at any time and get it integrated with acounts easily ### 47. Good Service **Rating:** 3.5/5.0 stars **Reviewed by:** Jeffrey B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** They provide a method to consolidate expenses. **What do you dislike about Corpay One?** There isn't much that I dislike about Corpay, except for the look of it UI. **What problems is Corpay One solving and how is that benefiting you?** It's solving my inability to get reimbursed for my expenses. **Official Response from Tony Williams:** > Great to hear, Jeffrey! Of course, we're frequently updating our UI so we may be able to make our UI/Dashboard more customizable soon. Thanks for the feedback! ### 48. Bill Paying and Reimbursements Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Lynne M. | Pastor of Community Life and NextGen Ministries, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Corpay One?** It is a quick way to process bill payments and get reimbursements to people without the hassle of writing checks. It is efficient and straightforward to use. The approval process in the business is also made easy. It saves me lots of time. **What do you dislike about Corpay One?** Sometimes I am unsure where something is in the process - like a bill payment to a vendor or person being reimbursed. I believe some adjustments were made recently, or it may be a "user error". **What problems is Corpay One solving and how is that benefiting you?** It used to be more tedious to get a check written for a bill. More paperwork was involved. Approvals of expenditures was also time consuming and now it is the click of a button. ### 49. Corpay Reinburstments **Rating:** 2.5/5.0 stars **Reviewed by:** Tamika H. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Corpay One?** The ease of uploading reciepts. It is easy. **What do you dislike about Corpay One?** Nothing to dislike much it works, company wise. **What problems is Corpay One solving and how is that benefiting you?** It elimates the confusion of what is owed to whom and uploads easy. ### 50. A few bugs but good for what I need. **Rating:** 3.5/5.0 stars **Reviewed by:** Damian d. | Owner and operator, Facilities Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Corpay One?** Customer support is speedy in getting back to me with any inquiries. Megan is awesome, and I feel she's my personal helper because she answers all my questions right away. Everybody has treated me well when I deal with them. I like that I can handle ACH payroll for my crew and can use their credit card to fund payroll when my clients are behind paying me. **What do you dislike about Corpay One?** * System is still a little buggy, and some things need to be ironed out. * There's definitely a learning curve to using the system and it does a lot. **What problems is Corpay One solving and how is that benefiting you?** Not quite sure what the are fixing right now. I know there's more integration when I login. ## Corpay One Discussions - [How does Corpay make money?](https://www.g2.com/discussions/how-does-corpay-make-money) - 2 comments - [View Corpay One pricing details and edition comparison](https://www.g2.com/products/corpay-one/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-24+14%3A06%3A47+-0500&secure%5Bsession_id%5D=87662595-2005-44f6-a53a-a55fbc67eae4&secure%5Btoken%5D=a821c3d54b25e4e50e4f2b2724dd0b59dc0286e9ab13e8d34e620444bb7e2e26&format=llm_user) ## Corpay One Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions **Setup** - Approvals - Alignment **Invoice Management** - Capture - Repository **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Invoice Processing** - Matching - Payments - Workflows **Invoice Processing** - Approvals - Batch Processing - Match Invoices **Analytics** - Due Dates **Analytics** - Due Dates - Payment Tracking **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Integration** - Accounting - ERP **Integration** - Accounting - ERP - Account Sync **Reporting** - Real time - Multiple Views - Export - Budgets **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Payments** - Vendor - Recurring - Employee Reimbursements - ACH **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Mobile** - Receipt Capture **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support **Risk** - Identification **Recovery** - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Corpay One Alternatives - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,435 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,780 reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - 4.5/5.0 (2,093 reviews)