# Cornerstone Learning Reviews **Vendor:** Cornerstone OnDemand **Category:** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) **Average Rating:** 4.1/5.0 **Total Reviews:** 530 ## About Cornerstone Learning Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, our all-in-one talent management suite for workforce agility, unifies learning, performance, and compliance management into a single AI-powered solution. With Cornerstone Learning, you can empower your people and ensure compliance with scalable training software that helps you manage, deliver, and track training for employees, partners, and customers. More than 7,000 organizations and 140 million users in 186 countries use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. ## Cornerstone Learning Pros & Cons **What users like:** - Users find **Cornerstone's customer support** excellent, appreciating the comprehensive knowledge base and quick assistance available. (4 reviews) - Users value the **extensive reporting capabilities** of Cornerstone Learning, enhancing data analysis and decision-making. (4 reviews) - Users value the **high-quality content** in Cornerstone Learning, enhancing understanding and professional development opportunities. (3 reviews) - Users appreciate the **ease of learning** with Cornerstone Learning, benefiting from its user-friendly interface and extensive support resources. (3 reviews) - Users value the **advanced functionality** of Cornerstone Learning, enhancing training opportunities and data accessibility. (3 reviews) - Knowledge (3 reviews) - Course Creation (2 reviews) - Users appreciate the **ease of use** of Cornerstone Learning, allowing them to navigate tasks without extensive training. (2 reviews) - Easy Setup (2 reviews) - Users find the **extensive support resources** of Cornerstone Learning invaluable, enhancing their overall experience and problem-solving capabilities. (2 reviews) **What users dislike:** - Users face **integration issues** with Cornerstone Learning, particularly concerning licensed content and report output difficulties. (2 reviews) - Users struggle with a **steep learning curve** in configuring permissions and navigating evaluation functionalities effectively. (2 reviews) - Users find **limited customization** options in Cornerstone Learning frustrating, particularly in permissions and reporting configurations. (2 reviews) - Users feel the **limited features** of Cornerstone Learning hinder meeting specific needs and annual training requirements. (2 reviews) - Users find Cornerstone Learning **not user-friendly** , citing clunky interfaces and inadequate support for various functions. (2 reviews) - Users express concern over **poor customer support** , citing slow response times and unhelpful communication regarding issues. (2 reviews) - Access Issues (1 reviews) - Access Restrictions (1 reviews) - Certificate Management (1 reviews) - Complex Functionality (1 reviews) ## Cornerstone Learning Reviews ### 1. LMS Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** It is very easy to use when it comes to navigating through it. It is also very easy to upload course content from third party vendors. I appreciate the ease of use and options for custom reports. **What do you dislike about Cornerstone Learning?** Opening tickets in the past has never been fast or easy. They have always taken a while, sometimes even a month before hearing back from them. Once the ticket is open, they have ask to duplicate the error which is hard to do sometimes. **What problems is Cornerstone Learning solving and how is that benefiting you?** Learning suite allows us to maintain in good standing when it comes to regulatory compliance. ### 2. expansive functionality and integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** Cornerstone includes functionality that we were missing in our old LMS. Dynamic assignments along with content deep integration for 3rd party vendors makes minimizes the need for manual intervention. **What do you dislike about Cornerstone Learning?** There are so many different options that the initial setup is overwhelming. **What problems is Cornerstone Learning solving and how is that benefiting you?** Less manual administration of the LMS and direct integration with annual reviews through performance. ### 3. L:ove the Learning portal! **Rating:** 4.5/5.0 stars **Reviewed by:** Mike B. | Learning Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** I've been using the Learning portal since 2010 and absolutely love the features and flexibility that it offers. Administrative tasks are streamlined and easy to use and the user experience is equally good! **What do you dislike about Cornerstone Learning?** Better search and use case examples in the online help. **What problems is Cornerstone Learning solving and how is that benefiting you?** Virtual training for a growing and geographically disbursed workforce. ### 4. Cornerstone is one of the better LMS solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2019 **What do you like best about Cornerstone Learning?** The interface is nice. Easy to see what you need to do (exception is that sometimes you miss due dates on courses embedded within a larger curriculum. **What do you dislike about Cornerstone Learning?** Some of the reporting makes it hard to track down what needs to be done for delinquent training. **Recommendations to others considering Cornerstone Learning:** It seems like it has a pretty broad base of functionality that my company may only be touching on. I'm a fan of trying to use features that are integrated rather than piecing together a bunch of systems, or worse, having a bunch of systems that aren't even integrated. **What problems is Cornerstone Learning solving and how is that benefiting you?** Training presentations are fairly easy to get online for assignment to required parties. ### 5. CSOD LMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2019 **What do you like best about Cornerstone Learning?** We managed to get thousands of users to engage and use the platform, register and complete training. This is now happening on a regular basis for a large user base. I like that slowly the trend is going towards full service and elimination of need for projects. **What do you dislike about Cornerstone Learning?** It may take a long time to learn how the system works from a configuration perspective as well as all the tricks, options and possibilities. **What problems is Cornerstone Learning solving and how is that benefiting you?** Mostly compliance training as well as onboarding and training for the different application features. ### 6. Simple Learning Platform, Engaged Learner Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Holly B. | Director, Training & Development, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** Easy administration, easy for learners to navigate. Regular product enhancements and updates keep Cornerstone platform relevant. **What do you dislike about Cornerstone Learning?** Reporting and Analytics tend to lag behind business need - would love to see built in administrative analytics like % completions, etc. **What problems is Cornerstone Learning solving and how is that benefiting you?** Making learning accessible to our global organization in an easy and engaging way. ### 7. Modern Learning Solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Kimani S. | Learning Design Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** The system allows for additional applications to be used within the system which saves time and additional reporting **What do you dislike about Cornerstone Learning?** You have to deactivate courses individually. This can be difficult when using Linked In Learning and the t provide 17,000 courses. **What problems is Cornerstone Learning solving and how is that benefiting you?** It allows us to save time by having the integrated systems ### 8. Many layers of customization **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** The deep level of features available. If an organization has the human resources to commit to CSOD, they can create a very powerful learning experience for their staff. **What do you dislike about Cornerstone Learning?** Long learning curve - I don't find the platform super intuitive. There are a lot of layers to adding information and many ways to get to the same place. If an organization plans to add CSOD management to staff committed to other duties, it would be tough to maximize its potential and could frustrate staff. **What problems is Cornerstone Learning solving and how is that benefiting you?** Compliance training; tracking ILT better ### 9. Great for novice and seasoned admins **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** The potential that the system has to fit business needs as they arise or change. Can use it in its basic functions to creating custom trainings, workflow, training plans. Custom Reporting feature is great and very robust. **What do you dislike about Cornerstone Learning?** Sometimes hard to get functionality to change for better end-user experience. **What problems is Cornerstone Learning solving and how is that benefiting you?** Was looking for a learning system that can fit the needs of different business entities (sales, manufacturing, support). CSOD Learning was able to fit all needs and has the ability to customize as needed based on our organization's need. ### 10. Robust system with lots of bells and whistles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** I love the amount of features within the system that allow to set automated processes in place. Like automated emails, approval workflows, and scheduled report deliveries. **What do you dislike about Cornerstone Learning?** The system has so much available functionality that processes, from an administrative perspective, can be complex and not intuitive to run. Also it also feels like Cornerstone doesn’t act on suggestions made in the Success Center quickly. Suggestions that have been voted on hundreds of times seem to go unaddressed. **What problems is Cornerstone Learning solving and how is that benefiting you?** Scheduling and automating annual compliance assignments. Less manual work. ### 11. The Learning suite has great features and combines several systems into one. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** Dashboards helps our company stay compliant with all required training. It also enables the supervisor monitor there employees more proficiently. **What do you dislike about Cornerstone Learning?** Certifications are hard to set up, we are currently have our CPR certifications working properly but have failed with other certs we have attempted to create. **What problems is Cornerstone Learning solving and how is that benefiting you?** Since LMS has been implemented we have solved several previous problems. We now have one system to track on-line and in-service training, improved reporting to meet compliance, and a more robust way to distribute training to all employees. ### 12. Cornerstone Learning Suite **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** I like the ease of uploading content into the system and updating the content later on. **What do you dislike about Cornerstone Learning?** I wish the Course Console were more comprehensive. I've also struggled with versioning once the append option was enabled. **What problems is Cornerstone Learning solving and how is that benefiting you?** We're able to efficiently deploy training to our workforce, which allows them to stay compliant with both legal and licensing requirements. Having the ability to track that training electronically and report on training information allows us to stay on top of what's happening with our employees and their education. ### 13. Managing ILT and Online Training Sessions **Rating:** 4.5/5.0 stars **Reviewed by:** Antonio V. | Staff Development Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** The ease to manage, create and originate reports related to attendance and enrollment for ILT classes and online classes. **What do you dislike about Cornerstone Learning?** Would like an easier way to mass enroll people in public offices without requiring all the approvals from supervision. **What problems is Cornerstone Learning solving and how is that benefiting you?** Enrollment and ease of enrollment for users,. ### 14. Good LMS **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** Cornerstone has a fresh design and look, and it is very user friendly. There are lots of ways to deliver training to our global workforce. **What do you dislike about Cornerstone Learning?** Sometimes is not super admin friendly. You have to go to multiple places to upload certain types of training and make it available to users. **What problems is Cornerstone Learning solving and how is that benefiting you?** In the past our training was spread out and we didn't have a way to track what training our employees were doing. Cornerstone helps us deliver training to all our employees globally. ### 15. Good solution, with a good end user experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** The user interface, the new Learner Home, has a nice look and is easily navigated. **What do you dislike about Cornerstone Learning?** The support team is slow to respond and tend to not truly understand the issues of their clients. They appear to have standard answers, which are not always applicable. **Recommendations to others considering Cornerstone Learning:** Have a good implementation consultant who knows your business and is familiar with the LMS you are leaving. **What problems is Cornerstone Learning solving and how is that benefiting you?** It is a primary tracking system for all compliance training. We also do all classroom registration through the tool. ### 16. Most intuitive learning experience for all users **Rating:** 4.5/5.0 stars **Reviewed by:** PJ G. | LMS Administrator , Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** The flexibility and leading edge platform of Cornerstone makes it so easy to use and just leaves all other products in the dust! **What do you dislike about Cornerstone Learning?** More mobile features including reporting **Recommendations to others considering Cornerstone Learning:** Learn all your processes and roles well before implementation **What problems is Cornerstone Learning solving and how is that benefiting you?** A tremendous increase in training engagement ### 17. Learning Suite **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** Easy to assign and track training Dashboards that allows mangers to track training completions Administration is fairly straight forward **What do you dislike about Cornerstone Learning?** Reporting is not where I wish it was, but to be honest we have not dug into Reporting 2.0 like we should Finding content is painful. I do not have time to search the entire library and vet courses **What problems is Cornerstone Learning solving and how is that benefiting you?** We can track compliance completions We are now tracking completions across are learning categories The recognition badges have been very well received ### 18. Recommendation of learning suite **Rating:** 3.0/5.0 stars **Reviewed by:** Kimberly M. | Lead Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** Having a personal space to hold my learning **What do you dislike about Cornerstone Learning?** Poor search options - the end user experience is very poor because of this feature **Recommendations to others considering Cornerstone Learning:** Work on improving the search options. **What problems is Cornerstone Learning solving and how is that benefiting you?** Creating learning plans and seeing how to curate learning objects to the plans **Official Response from Hayley Handler:** > Hello Kimberly! Thanks for your feedback! We are continually working on improving our Search functionality. Our development teams are actively working on updating our search to the lasted version of Elastic Search on Amazon Web Services which will provide a much better experience to your end users. This, however, is a large effort with a lot of details to get right so thank you for your patience as we build a better content discovery experience for you and your users. We hope you find this helpful and if you need additional help in escalating this issue to the right team, please email me directly at wecare@csod.com. ### 19. Good concept **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Cornerstone Learning?** Great concept with everything you need at your fingertips. **What do you dislike about Cornerstone Learning?** A bit convoluted and clunky to navigate. **What problems is Cornerstone Learning solving and how is that benefiting you?** Good way to engage employees. ### 20. Learning is robust, easy to use and flexible. **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle S. | AVP Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** I like how easy it is to load content and create or organize programs. **What do you dislike about Cornerstone Learning?** I would like there to be more ability to turn things on and off at the LO level **What problems is Cornerstone Learning solving and how is that benefiting you?** Offers a more engaging experience ### 21. My experience with the learning suite has been thought-provoking **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** Using the learning suite prompts me to consider some things that I might have otherwise overlooked in my processes, procedures, or designs. **What do you dislike about Cornerstone Learning?** I dislike that some of thing that I'd like to do within the learning suite are not standard and require customization. This can make gathering information, tracking, and reporting more difficult. **What problems is Cornerstone Learning solving and how is that benefiting you?** The learning suite allows us to engage and support our employees by providing the with opportunities that support their development ### 22. Using Cornerstone Learning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2019 **What do you like best about Cornerstone Learning?** Custom Reports, Instructor Led Training Event, Tracking, Assignments **What do you dislike about Cornerstone Learning?** Withdraw feature on roster for ILT. I don;t like the way someone withdraws from an event, then attends another session, but the completed session does not remove the withdraw from the active tab. So, the due report shows false withdraws. **What problems is Cornerstone Learning solving and how is that benefiting you?** Assigning training to groups based on job position and having the software do the assignments and not manually doing the assignments. ### 23. Features and Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** The suite supports both regulatoru educational requirements and career development initiatives.It is intuitive and easy to use. The latest features with the mobile app and playlist increase access to content and point of service tools. . **What do you dislike about Cornerstone Learning?** I would kike to be able to rate co individual courses within a curriculum **What problems is Cornerstone Learning solving and how is that benefiting you?** We are using the connecr application to bring communities of practice together.We have increased satisfaction with resources available yo support careers. ### 24. Learning challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** I love that the interface is easy to use and the new learner home makes training more visible to the learner. **What do you dislike about Cornerstone Learning?** There is such a disconnect for reporting that we cannot get one report that will give us an overall picture of compliance. **What problems is Cornerstone Learning solving and how is that benefiting you?** We are trying to ensure that personnel are trained for their job. We have not realized to many benefits due to challenges with the learning assignment tool functionality. ### 25. Blow up the certification module and start over **Rating:** 2.0/5.0 stars **Reviewed by:** valeria w. | Learning System Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** Easy for users,easy to upload courses, easy to assign **What do you dislike about Cornerstone Learning?** Certification module old,, very few people in your company understand. New support team takes 3 weeks to 2 months to fix an issue!!! **What problems is Cornerstone Learning solving and how is that benefiting you?** compliance **Official Response from Hayley Handler:** > Hello Valeria! Thank you for feedback on the Certification Module. I've passed that information onto the right product manager. I’m sorry that this has been your experience with Global Product Support (GPS). GPS has been dedicated to improving our response times and overall support. Our goal is to respond to all cases within one business day. For the months of July, August, and September GPS has been able to achieve the goal of an average 1 day or less response to all cases. However, we do know that some cases take a little longer to troubleshoot. We are dedicated to serving our customers better. If you have continued to receive slower than expected service from our GPS team please contact us at wecare@csod.com and we will work to ensure that your cases are addressed and resolved in a timely fashion. ### 26. some usefulness **Rating:** 3.0/5.0 stars **Reviewed by:** simon l. | Sr hris analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** the tracking, ease of assignment and self-reliance for users, ILT sessions and events **What do you dislike about Cornerstone Learning?** lots of clicks, clicky processes for launching, acknowledging etc, rather than auto moving on **What problems is Cornerstone Learning solving and how is that benefiting you?** compliance, employee development, ILT tracking **Official Response from Hayley Handler:** > Hello Simon, Thank you for taking a few moments to let us know about some of the processes you're unsatisfied with. We're in the process of evaluating which are most critical for our admins so we can concentrate our efforts there. We'd love more detail from you so we can include your specific feedback in our project. You can reach out to us at wecare@csod.com. Thank you again and know we are working on some of these key admin workflows so you should be seeing improvement in future releases! ### 27. Learning Management System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** Success Center - there are tons of resources for administrators Product Support - GPS team has been very supportive and helpful Customizeability - I can customize the system to fit our business needs **What do you dislike about Cornerstone Learning?** big learning curve for admins, but once you learn the functionalities there's a lot you can do. **Recommendations to others considering Cornerstone Learning:** Develop learning goals and strategies before implementation **What problems is Cornerstone Learning solving and how is that benefiting you?** we needed a platform that can support a variety of training types ### 28. Where is all the help? **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** I really like the straightforward, all in one capabilities. it makes it simple and efficient for my organization. **What do you dislike about Cornerstone Learning?** When trying to receive help or feedback, it can be difficult finding a cornerstone expert without having to pay a third party to assist. it seems there is a tremendous amount of help for implementing however after that, there is nothing **What problems is Cornerstone Learning solving and how is that benefiting you?** we have a solid platform to build our training upon. **Official Response from Hayley Handler:** > Hello there! Thank you for this feedback. We are sorry you have experienced a gap in assistance after your implementation. Cornerstone OnDemand has a 24 X 7 Global Product Support team, as well as amazing training resources available to all named admins on our Customer Success Center. Please reach out to wecare@csod.com and we will ensure to provide you information on all the resources available to our customers to ensure they achieve the most success with our products. ### 29. Learning review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** We have really enjoyed Cornerstone Learning. We have just joined it with LinkedIn and it is meeting all our Learning needs. **What do you dislike about Cornerstone Learning?** Nothing except we had issues in start up with loading our history. We lost quite a bit of history records We used Tribridge to help with the loading of the data and for the transition. **What problems is Cornerstone Learning solving and how is that benefiting you?** There is a numerous amount of content for our faculty and employees ### 30. Opportunities as Learning Suite **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** I like the interface of the learner home, the ease of navigation and understanding for the final user. **What do you dislike about Cornerstone Learning?** The app not being fully functional for the Tests, they cannot be completed through it and we have lots of the associated to LOs, it is difficult to reach our field associates without this. **What problems is Cornerstone Learning solving and how is that benefiting you?** Navigation is easy, so almost anyone can understand it and start to learn at their pace. ### 31. Learning suite **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy L. | Instructional Designer/LMS admin, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** Provides quick access to training across the organization. Intuitive platform. **What do you dislike about Cornerstone Learning?** Would like more customization within the portal without outsourcing. Some areas are clunky. **What problems is Cornerstone Learning solving and how is that benefiting you?** Ability to track training and test. ### 32. I like it but.... **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** I like that it is a robust system. It has many features that are a benefit to the org. **What do you dislike about Cornerstone Learning?** I feel like the admin features are challenging and not user friendly. I want something easier to administer. I feel like training individuals on how to be an admin isn''t as simple as it could be. I want "drag and drop" type ease. **What problems is Cornerstone Learning solving and how is that benefiting you?** delivery of global learning. ### 33. great tool but beware of the long term **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** I love being able to assign training as quickly as I need. **What do you dislike about Cornerstone Learning?** Global Product Support takes MONTHS for a reply. Sometimes weeks. This changes, however, if you purchase their higher tiers of support which may or may not be worth to your organization. **What problems is Cornerstone Learning solving and how is that benefiting you?** we are using our learning suite to push out incentive plans through groups. the groups are an awesome part of CSOD. **Official Response from Hayley Handler:** > Hi there, Thank you for your feedback. We take every review seriously and appreciate any opportunity to improve. I’m sorry that this has been your experience with Global Product Support (GPS). GPS has been dedicated to improving our response times and overall support. Our goal is to respond to all cases within one business day. For the months of July, August, and September GPS has been able to achieve the goal of an average 1 day or less response to all cases. However, we do know that some cases take a little longer to troubleshoot. We are dedicated to serving our customers better. If you have continued to receive slower than expected service from our GPS team please contact us at wecare@csod.com, and we will work to ensure that your cases are addressed and resolved in a timely fashion. Thank you! ### 34. An Incredibly Powerful Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** I love the flexibility and the reporting. **What do you dislike about Cornerstone Learning?** It's almost too much to take in. We had to make projects by focusing on one goal at a time. **What problems is Cornerstone Learning solving and how is that benefiting you?** Benefits: It was so quick to make sure we had all of our users take compliance training. The only drawback is that we have to create our learning as subscriptions to law enforcement training are scarce. ### 35. satisfactory **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** easy for non-tech savvy learners to use. After initial implementation, subsequent contract renewals were not as competitive; we are paying way more for the system than the ROI **What do you dislike about Cornerstone Learning?** GPS/lacking service; miss the customer service end of getting technical support without having so many vendors to reach out to. **Recommendations to others considering Cornerstone Learning:** We've had the system integerated both with ADP and Ultipro - works fine **What problems is Cornerstone Learning solving and how is that benefiting you?** Mobile learning. ### 36. Easily customized **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** Customized for global launch was effective with extended enterprise but needed heavy customization **What do you dislike about Cornerstone Learning?** language package does not translate well to French Canadian **Recommendations to others considering Cornerstone Learning:** if you are going to require heavy customization, you will limit yourself in utilization of features. **What problems is Cornerstone Learning solving and how is that benefiting you?** working in projects to solve session volume loads for 2400+ sessions annually. CSOD Team can assist with development of upload tools for ease of loading ### 37. Great program for training **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Cornerstone Learning?** I like that Cornerstone provides a simple and well laid-out platform to view trainings that you are required to complete. You can easily view and manage the status of trainings. **What do you dislike about Cornerstone Learning?** I dislike that I have to manually enter my username and password to sign and completel a training. It is tedious and time consuming. **What problems is Cornerstone Learning solving and how is that benefiting you?** My company uses CornerStone to assign mandatory trainings. It is beneficial to manage progress and easily find and review previously completed trainings. ### 38. Lots of content options and user friendly platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** It is pretty intuitive for users. Also, I like the variety of content available through Cyber U and different content providers **What do you dislike about Cornerstone Learning?** The system can be overwhelming to learn if you do not focus on learning full time. **What problems is Cornerstone Learning solving and how is that benefiting you?** Variety of options for training, adding administrators to create and monitor ILT. Reporting 2.0 is intuitive and flexible. Also piloting mentoring community through connect. ### 39. Implementation issues **Rating:** 3.5/5.0 stars **Reviewed by:** Joy T. | Learning Systems Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** Product as a whole is great. Full functionality needed. **What do you dislike about Cornerstone Learning?** Permissioning/security issues with Admin account that caused product functionality issues. **What problems is Cornerstone Learning solving and how is that benefiting you?** Learner engagement/Performance/Succession planning ### 40. Powerful LMS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2019 **What do you like best about Cornerstone Learning?** Cornerstone is the gold standard of LMS and performance management systems. Their content subscriptions have robust offerings and the data flowing through the system is useful in managing employee learning. **What do you dislike about Cornerstone Learning?** Reporting can be cumbersome and admin ramp up takes a great deal of training. **What problems is Cornerstone Learning solving and how is that benefiting you?** An integrated area of employee learning and performance management. It’s great for development planning. ### 41. Great end user exper **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2019 **What do you like best about Cornerstone Learning?** Very intuitive and easy to locate a variety of learning objects Ali g with easy learning admin processes. **What do you dislike about Cornerstone Learning?** Reporting is not quite as intuitive. Loading your historical data from prior systems is down right painful. **What problems is Cornerstone Learning solving and how is that benefiting you?** Overall employee development along with specific critical skill area focuses. Of course, addresses our overall compliance training needs as well. ### 42. Great experience with Cornerstone Learning Module **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** I have good experience with Cornerstone Learning Module, is easier to learn the system. And when I have issue, the support team are willing to work with me to get it resolved. **What do you dislike about Cornerstone Learning?** Sometimes we have a down time due to system issue which I understand **What problems is Cornerstone Learning solving and how is that benefiting you?** For compliance Traning. We also use it to make appointments. ### 43. Functionality requires self learning. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** I like the ability to be able to create what is needed for a learning experience. **What do you dislike about Cornerstone Learning?** Cornerstone support to help utilize all of the features included in the modules. **Recommendations to others considering Cornerstone Learning:** Realize that you have to have dedicated services to be able to explore and seek solutions to implementation. **What problems is Cornerstone Learning solving and how is that benefiting you?** Use of certification module for compliance related training ### 44. Many great features, but... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2019 **What do you like best about Cornerstone Learning?** Creating a learning product that provides learning opportunities to staff and external customers **What do you dislike about Cornerstone Learning?** Many small things need to be tackled that would make the system easier to use and adopted. These don’t seem to reach the top of quarterly updates. **What problems is Cornerstone Learning solving and how is that benefiting you?** Ability to provide content to internal and external users from one enterprise system ### 45. Flexible tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** The web services and APIs make for easy integration with other systems and LXP seems good. **What do you dislike about Cornerstone Learning?** Seems like I have heard about a lot of annoying things like the banner not being responsive and learner home being clunky. **What problems is Cornerstone Learning solving and how is that benefiting you?** Still implementing but it will greatly improve our elearning as well as other things. **Official Response from Hayley Handler:** > Hello there! Thank you for reaching out about some of the product functionality you are experiencing. We would like to get more detail about what you're experiencing so we can make sure we are addressing the right problem. You can reach out to us and we can quickly meet about your concerns if you email wecare@csod.com. Best! ### 46. Painfull implementation **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** Learner Home, Learning Object Administration **What do you dislike about Cornerstone Learning?** Data Load Wizard, Learning Assignment, Data Migration of MDL and HDL.. Lack of Partner knowledge of application, DMS Integration impact on Curricula and Learning Assignment. Support Cases (lack of knowledge of application in support responses), Outages of system, **What problems is Cornerstone Learning solving and how is that benefiting you?** one learning platform for entire company **Official Response from Hayley Handler:** > Hi there! I'm sorry to hear that you had bumpy implementation process. We'd be interested to understand more about what happened with all of the parts and processes you listed. If you don't mind taking a second to reach out to us at wecare@csod.com, we'd love to understand more about what happened so we can remedy the situation or improve our processes. Thank you! ### 47. Cornerstone Review J.Greenberg **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** Easy to navigate through the system. Also the support from the Cornerstone team is great.I **What do you dislike about Cornerstone Learning?** Reporting can be a challenge at times (custom reports). **What problems is Cornerstone Learning solving and how is that benefiting you?** Ability to assign training to all employees quickly and to be able to track status and completions. This has been very helpful during audits. ### 48. Gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** I feel cornerstone is good with cataloging and reporting. It is very helpful when it comes to the library management **What do you dislike about Cornerstone Learning?** Some areas are difficult to manage, I.e. certifications. Also there are redundancies and dead ends. For example, setting availability after uploading through the catalogue only **What problems is Cornerstone Learning solving and how is that benefiting you?** Tracking training ### 49. Solid Corporate Learning Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Cornerstone Learning?** Easy-to-access corporate learnings complete with quizzes and assessments **What do you dislike about Cornerstone Learning?** Some of the courses feel a little repetitive **What problems is Cornerstone Learning solving and how is that benefiting you?** Solving important corporate learning issues such as awareness of policies and other information ### 50. I love it! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** Integrated functionality is great! Communicates with each module. **What do you dislike about Cornerstone Learning?** I am not a fan of how our system is implemented enterprise wide. There is minimal ability to customize in a sustainable way at my level. **What problems is Cornerstone Learning solving and how is that benefiting you?** Tracking and bending able to identify where our learning gaps are. ## Cornerstone Learning Discussions - [When are you updating the certification module](https://www.g2.com/discussions/when-are-you-updating-the-certification-module) - 1 comment, 2 upvotes - [Is there a sand box for new users to play with?](https://www.g2.com/discussions/13452-is-there-a-sand-box-for-new-users-to-play-with) - 2 comments, 2 upvotes - [How can I take full use of the Certification tool?](https://www.g2.com/discussions/31731-how-can-i-take-full-use-of-the-certification-tool) - 1 comment, 1 upvote - [External Certificates](https://www.g2.com/discussions/31639-external-certificates) - 2 comments, 1 upvote - [Does this CSOD application integrate with SharePoint?](https://www.g2.com/discussions/16239-does-this-csod-application-integrate-with-sharepoint) - 1 comment, 1 upvote - [View Cornerstone Learning pricing details and edition comparison](https://www.g2.com/products/cornerstone-learning/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-06-14+00%3A47%3A17+-0500&secure%5Bsession_id%5D=f3dc92ca-3402-4dcb-a0d2-021d18be685b&secure%5Btoken%5D=ff0861691c93e6dc43631fad4c7e987cf042f1f44241ec985eabddd16008744c&format=llm_user) ## Cornerstone Learning Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) ## Cornerstone Learning Features **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Social Learning - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Process Automation** - Course Authoring - Online Learning - Certificate Generation - Tracking & Reporting - Collaborative Environment - Automatic Boards Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Cornerstone Learning Alternatives - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - 4.6/5.0 (909 reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - 4.3/5.0 (725 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,472 reviews)