Having used the tool for invoice processing, this reviewer reports 98% accuracy and a streamlined approval process. There were no dislikes noted, though the reviewer didn't mention any specific limitations.
View Full ReviewThe Rio intake and orchestration solution helped us bring structure and visibility to our procurement intake process. Requests that once came through multiple channels are now centralized, making it easier to track status and ensure the right processes are followed. The solution has improved clarity for both the business and procurement teams, increasing engagement and making it clear who needs to take action at each step. The team was also great to work with—collaborative, thoughtful, and focused on solving real problems for our organization. Review collected by and hosted on G2.com.
The tool was meeting expectations when I left the business. Feedback should come from those still in the organizaiton. Review collected by and hosted on G2.com.
Rio was introduced as part of a strategic transition programme during the divestment of two mining assets from a global mining company. The transition period was highly demanding, and the newly formed organisation sought to automate processes and maintain a lean workforce. Rio was selected to manage automated invoice processing for more than 40,000 invoices, eliminating the need for extensive manual handling.
For large-scale transition projects with compressed timelines, integration often poses significant risk. Thanks to Rio’s out-of-the-box integration capability with SAP, this risk was effectively mitigated, ensuring a smooth and rapid deployment.
The implementation was exceptionally successful, with only a handful of minor enhancements and initial adjustments required. These were addressed promptly and professionally by Rio’s highly capable team, demonstrating strong expertise and commitment.
Within just six weeks, the solution was fully operational. The first 200+ invoices were processed with minimal issues, achieving a success rate close to 100%. As a direct result, the business reduced procurement staffing requirements from six employees in the previous organisation to just two, delivering significant efficiency gains.
User feedback—both internal and external—has been overwhelmingly positive. Rio’s intuitive design meant that change management and training needs were minimal, accelerating adoption and reinforcing the solution’s value. Review collected by and hosted on G2.com.
To date there is nothing to not like about Rio Review collected by and hosted on G2.com.
Streamlined and automated our management of third party procurement management and communications. Was very quick and easy to implement. Our end users found it super simple to use. Review collected by and hosted on G2.com.
Was a little tricky to implement as we were operating in the opposite time zone to the systems integrator. Review collected by and hosted on G2.com.
We've been using ConvergentIS Rio to manage invoice processing, it’s the only tool we’ve found that could handle our complex invoices and we’ve tried quite a few. We’re seeing 99+% accuracy which exceeded our expectations. It’s helped us streamline approvals, reduce delays, and stay on top of billions in invoice volume. The team keeps making it better, and it's become a go-to part of our AP operations. This sustained new business process change has allowed our team to shift to other high value-added work while eliminating manual processes, improving overall controls, and reducing audit time for the business Review collected by and hosted on G2.com.
Works as we designed. No issues to report here. Review collected by and hosted on G2.com.
Super Tile is an application that allows you as a user to reduce the way of navigating between systems and browsers to elaborate or develop your tasks, thanks to its unified portal configuration. Review collected by and hosted on G2.com.
I have nothing negative to say about Super Tile.
Take advantage of showing you everything in one view to accomplish tasks or objectives. Review collected by and hosted on G2.com.
It was very user friendly and let me download many T220S forms at one time. Review collected by and hosted on G2.com.
It would be helpful to be able to search by employee number Review collected by and hosted on G2.com.
Very userfriendly, totally configurable to our internal needs Review collected by and hosted on G2.com.
The Simplified Requisitioning is working fine Review collected by and hosted on G2.com.
It is easy to use and friendly user interface Review collected by and hosted on G2.com.
A bit tricky to find the root cause of the error in the app. Review collected by and hosted on G2.com.
Pricing provided by Rio.