--- title: Rio Reviews meta\_title: 'Rio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Rio works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 9 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Procurement url: https://www.g2.com/categories/procurement --- ### Rio Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **automation capabilities** of Rio, streamlining procurement processes and enhancing operational efficiency effortlessly. [(2 mentions)](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2382276&qs=pros-and-cons#reviews) Users commend Rio for its **ease of use** , appreciating the intuitive design that simplifies management and accelerates adoption. [(2 mentions)](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2382252&qs=pros-and-cons#reviews) Users value the **easy setup** of Rio, appreciating its quick implementation and intuitive design for seamless adoption. [(2 mentions)](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2382255&qs=pros-and-cons#reviews) Users value the **ease of implementation** and efficiency gains Rio provides, enhancing their procurement management experience. [(2 mentions)](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2382231&qs=pros-and-cons#reviews) Users commend the **implementation ease** of Rio, noting its quick setup and user-friendly design for effective adoption. [(2 mentions)](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2382237&qs=pros-and-cons#reviews) Users find the **implementation challenging** due to time zone differences with their systems integrator. [(1 mentions)](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2423813&qs=pros-and-cons#reviews) Users find **implementation issues** challenging due to time zone differences with the systems integrator. [(1 mentions)](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2423833&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Rio ##### 1. Automation Users commend the **automation capabilities** of Rio, streamlining procurement processes and enhancing operational efficiency effortlessly. [ See 2 mentions ](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2382276&qs=pros-and-cons#reviews) See Related User Reviews ![Garry Newton, P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garry Newton, P.") GP Garry Newton, P. Enterprise (\> 1000 emp.) 5.0/5 "Streamlined Procurement Management and Effortless Automation" What do you like about Rio? Streamlined and automated our management of third party procurement management and communications. Was very quick and easy to implement. Our end users ![Darren H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren H.") DH Darren H. Enterprise (\> 1000 emp.) 5.0/5 "Exceptional Automation: Streamlined Invoice Processing with Rio" What do you like about Rio? Rio was introduced as part of a strategic transition programme during the divestment of two mining assets from a global mining company. The transition ##### 2. Ease of Use Users commend Rio for its **ease of use** , appreciating the intuitive design that simplifies management and accelerates adoption. [ See 2 mentions ](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2382252&qs=pros-and-cons#reviews) See Related User Reviews ![Garry Newton, P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garry Newton, P.") GP Garry Newton, P. Enterprise (\> 1000 emp.) 5.0/5 "Streamlined Procurement Management and Effortless Automation" What do you like about Rio? Streamlined and automated our management of third party procurement management and communications. Was very quick and easy to implement. Our end users ![Darren H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren H.") DH Darren H. Enterprise (\> 1000 emp.) 5.0/5 "Exceptional Automation: Streamlined Invoice Processing with Rio" What do you like about Rio? Rio was introduced as part of a strategic transition programme during the divestment of two mining assets from a global mining company. The transition ##### 3. Easy Setup Users value the **easy setup** of Rio, appreciating its quick implementation and intuitive design for seamless adoption. [ See 2 mentions ](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2382255&qs=pros-and-cons#reviews) See Related User Reviews ![Garry Newton, P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garry Newton, P.") GP Garry Newton, P. Enterprise (\> 1000 emp.) 5.0/5 "Streamlined Procurement Management and Effortless Automation" What do you like about Rio? Streamlined and automated our management of third party procurement management and communications. Was very quick and easy to implement. Our end users ![Darren H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren H.") DH Darren H. Enterprise (\> 1000 emp.) 5.0/5 "Exceptional Automation: Streamlined Invoice Processing with Rio" What do you like about Rio? Rio was introduced as part of a strategic transition programme during the divestment of two mining assets from a global mining company. The transition ##### 4. Helpful Users value the **ease of implementation** and efficiency gains Rio provides, enhancing their procurement management experience. [ See 2 mentions ](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2382231&qs=pros-and-cons#reviews) See Related User Reviews ![Garry Newton, P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garry Newton, P.") GP Garry Newton, P. Enterprise (\> 1000 emp.) 5.0/5 "Streamlined Procurement Management and Effortless Automation" What do you like about Rio? Streamlined and automated our management of third party procurement management and communications. Was very quick and easy to implement. Our end users ![Darren H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren H.") DH Darren H. Enterprise (\> 1000 emp.) 5.0/5 "Exceptional Automation: Streamlined Invoice Processing with Rio" What do you like about Rio? Rio was introduced as part of a strategic transition programme during the divestment of two mining assets from a global mining company. The transition ##### 5. Implementation Ease Users commend the **implementation ease** of Rio, noting its quick setup and user-friendly design for effective adoption. [ See 2 mentions ](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2382237&qs=pros-and-cons#reviews) See Related User Reviews ![Garry Newton, P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garry Newton, P.") GP Garry Newton, P. Enterprise (\> 1000 emp.) 5.0/5 "Streamlined Procurement Management and Effortless Automation" What do you like about Rio? Streamlined and automated our management of third party procurement management and communications. Was very quick and easy to implement. Our end users ![Darren H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren H.") DH Darren H. Enterprise (\> 1000 emp.) 5.0/5 "Exceptional Automation: Streamlined Invoice Processing with Rio" What do you like about Rio? Rio was introduced as part of a strategic transition programme during the divestment of two mining assets from a global mining company. The transition ### Top Cons or Disadvantages of Rio ##### 1. Implementation Challenges Users find the **implementation challenging** due to time zone differences with their systems integrator. [ See 1 mentions ](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2423813&qs=pros-and-cons#reviews) See Related User Reviews ![Garry Newton, P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garry Newton, P.") GP Garry Newton, P. Enterprise (\> 1000 emp.) 5.0/5 "Streamlined Procurement Management and Effortless Automation" What do you dislike about Rio? Was a little tricky to implement as we were operating in the opposite time zone to the systems integrator. ##### 2. Implementation Issues Users find **implementation issues** challenging due to time zone differences with the systems integrator. [ See 1 mentions ](https://www.g2.com/products/convergentis-rio/reviews?filters%5Bsentiment_snippet%5D=2423833&qs=pros-and-cons#reviews) See Related User Reviews ![Garry Newton, P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garry Newton, P.") GP Garry Newton, P. Enterprise (\> 1000 emp.) 5.0/5 "Streamlined Procurement Management and Effortless Automation" What do you dislike about Rio? Was a little tricky to implement as we were operating in the opposite time zone to the systems integrator. ## Top-Rated Alternatives [ ![SAP Ariba](https://images.g2crowd.com/uploads/product/hd_favicon/d1325eced74c78f93322576ca6fe3007/sap-ariba.svg "SAP Ariba") SAP Ariba 4.1/5(792) ](https://www.g2.com/products/sap-ariba/reviews) [ ![Paylocity](https://images.g2crowd.com/uploads/product/hd_favicon/bd6131cf9b0260bb95666ba5a37a54bb/paylocity.svg "Paylocity") Paylocity 4.4/5(6,155) ](https://www.g2.com/products/paylocity/reviews) [ ![Stampli](https://images.g2crowd.com/uploads/product/hd_favicon/db5b196831e229857ef330aa175cc061/stampli%282%29.svg "Stampli") Stampli 4.6/5(1,974) ](https://www.g2.com/products/stampli/reviews) [ View All Alternatives ](https://www.g2.com/products/convergentis-rio/competitors/alternatives) ![Verified User in Mining & Metals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mining & Metals") AM Verified User in Mining & Metals Enterprise (\> 1000 emp.) 4/1/2026 "ConvergentIS Rio Streamlined Our Invoice Processing with 98% Accuracy" 5/5 What do you like best about Rio? We've been using ConvergentIS Rio to manage invoice processing, it’s the only tool we’ve found that could handle our invoices and we’ve tried quite a few. We’re seeing 98% accuracy which exceeded our expectations. It’s helped us streamline approvals, reduce delays, and stay on top of billions in invoice volume. The team keeps making it better, and it's become a go-to part of our AP operations. Review collected by and hosted on G2.com. What do you dislike about Rio? No dislikes; vendor is responsive to issues and changes. Review collected by and hosted on G2.com. What problems is Rio solving and how is that benefiting you? Invoice and Entry Sheet automation to streamline AP processes. Pricing model where we pay for the service, which our small/local vendors love. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Mid-Market (51-1000 emp.) 3/20/2026 "Rio Centralized Our Procurement Intake with Clear Visibility and Ownership" 4.5/5 What do you like best about Rio? The Rio intake and orchestration solution helped us bring structure and visibility to our procurement intake process. Requests that once came through multiple channels are now centralized, making it easier to track status and ensure the right processes are followed. The solution has improved clarity for both the business and procurement teams, increasing engagement and making it clear who needs to take action at each step. The team was also great to work with—collaborative, thoughtful, and focused on solving real problems for our organization. Review collected by and hosted on G2.com. What do you dislike about Rio? The tool was meeting expectations when I left the business. Feedback should come from those still in the organizaiton. Review collected by and hosted on G2.com. What problems is Rio solving and how is that benefiting you? We used Rio to build an intake and orchestration solution for our business unit. Our main goal was to streamline our processes and save time, and Rio helped us move toward that in a more organized way. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Darren H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren H.") DH Darren H. Director Enterprise (\> 1000 emp.) 11/6/2025 "Exceptional Automation: Streamlined Invoice Processing with Rio" 5/5 What do you like best about Rio? Rio was introduced as part of a strategic transition programme during the divestment of two mining assets from a global mining company. The transition period was highly demanding, and the newly formed organisation sought to automate processes and maintain a lean workforce. Rio was selected to manage automated invoice processing for more than 40,000 invoices, eliminating the need for extensive manual handling. For large-scale transition projects with compressed timelines, integration often poses significant risk. Thanks to Rio’s out-of-the-box integration capability with SAP, this risk was effectively mitigated, ensuring a smooth and rapid deployment. The implementation was exceptionally successful, with only a handful of minor enhancements and initial adjustments required. These were addressed promptly and professionally by Rio’s highly capable team, demonstrating strong expertise and commitment. Within just six weeks, the solution was fully operational. The first 200+ invoices were processed with minimal issues, achieving a success rate close to 100%. As a direct result, the business reduced procurement staffing requirements from six employees in the previous organisation to just two, delivering significant efficiency gains. User feedback—both internal and external—has been overwhelmingly positive. Rio’s intuitive design meant that change management and training needs were minimal, accelerating adoption and reinforcing the solution’s value. Review collected by and hosted on G2.com. What do you dislike about Rio? To date there is nothing to not like about Rio Review collected by and hosted on G2.com. What problems is Rio solving and how is that benefiting you? Automated invoice processing Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Garry Newton, P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garry Newton, P.") GP Garry Newton, P. SAP Program Director Enterprise (\> 1000 emp.) 12/5/2025 "Streamlined Procurement Management and Effortless Automation" 5/5 What do you like best about Rio? Streamlined and automated our management of third party procurement management and communications. Was very quick and easy to implement. Our end users found it super simple to use. Review collected by and hosted on G2.com. What do you dislike about Rio? Was a little tricky to implement as we were operating in the opposite time zone to the systems integrator. Review collected by and hosted on G2.com. What problems is Rio solving and how is that benefiting you? We had no systems to support a large quanitity of small to medium size bedors meaning we had a very large team processing and supporting manually. This was very inefficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 7/15/2025 "Rio has enabled our highly manual invoice payment process to be fully automated seamlessly from E2E." 5/5 What do you like best about Rio? We've been using ConvergentIS Rio to manage invoice processing, it’s the only tool we’ve found that could handle our complex invoices and we’ve tried quite a few. We’re seeing 99+% accuracy which exceeded our expectations. It’s helped us streamline approvals, reduce delays, and stay on top of billions in invoice volume. The team keeps making it better, and it's become a go-to part of our AP operations. This sustained new business process change has allowed our team to shift to other high value-added work while eliminating manual processes, improving overall controls, and reducing audit time for the business Review collected by and hosted on G2.com. What do you dislike about Rio? Works as we designed. No issues to report here. Review collected by and hosted on G2.com. What problems is Rio solving and how is that benefiting you? We have a highly complex and extremely manual process for vendor invoice payments that was partially automated previously but with very low reliability and many performance issues. The new ConvergentIS RIO solution enabled us to redesign and implement a fully automated E2E solution from the extraction, translation, reconciliation, posting, and saving key attachment stages in our ERP system with very high reliability and hit rates across the solution that we could not get to before. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nedys M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nedys M.") NM Nedys M. Vendedora Small-Business (50 or fewer emp.) 2/3/2023 "Super Tile" 4.5/5 What do you like best about Rio? Super Tile is an application that allows you as a user to reduce the way of navigating between systems and browsers to elaborate or develop your tasks, thanks to its unified portal configuration. Review collected by and hosted on G2.com. What do you dislike about Rio? I have nothing negative to say about Super Tile. Take advantage of showing you everything in one view to accomplish tasks or objectives. Review collected by and hosted on G2.com. What problems is Rio solving and how is that benefiting you? I can say that Super Tile, allows you to save the task of navigating through multiple applications since it is not necessary to open them one by one individually but to have the tranquility of being able to interact with each one of them. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 5/3/2021 "My Tax Forms made my job so much easier" 5/5 What do you like best about Rio? It was very user friendly and let me download many T220S forms at one time. Review collected by and hosted on G2.com. What do you dislike about Rio? It would be helpful to be able to search by employee number Review collected by and hosted on G2.com. What problems is Rio solving and how is that benefiting you? We have over 100 requests for T220S. My Tax Forms saved me so much time. If I were to do these manually it would have taken hours compared to minutes using this system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 4/27/2021 "Simple PR creation" 5/5 What do you like best about Rio? Very userfriendly, totally configurable to our internal needs Review collected by and hosted on G2.com. What do you dislike about Rio? The Simplified Requisitioning is working fine Review collected by and hosted on G2.com. What problems is Rio solving and how is that benefiting you? Purchase Requestors are satisfied. The quality of PRs significantly improved, which allowed automatic conversion of PR. The PO processors saved time for a more added value activity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") IE Verified User in Entertainment Enterprise (\> 1000 emp.) 4/28/2021 "Recommendation on Simplified Requisitioning" 4.5/5 What do you like best about Rio? It is easy to use and friendly user interface Review collected by and hosted on G2.com. What do you dislike about Rio? A bit tricky to find the root cause of the error in the app. Review collected by and hosted on G2.com. What problems is Rio solving and how is that benefiting you? Simple to use. Review collected by and hosted on G2.com. 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