---
title: Contentstack Reviews
meta_title: 'Contentstack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 337 reviews by the users' company size, role or industry
  to find out how Contentstack works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 337
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# Contentstack Reviews
**Vendor:** Contentstack  
**Category:** [Headless CMS Software](https://www.g2.com/categories/headless-cms)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 337
## About Contentstack
Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system. While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time. Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, 1-800-Flowers, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program. Learn more at https://www.contentstack.com.



## Contentstack Pros & Cons
**What users like:**

- Users praise the **intuitive interface** of Contentstack, facilitating easy onboarding and efficient content management for non-technical teams. (54 reviews)
- Users appreciate the **intuitive interface and flexibility** of Contentstack, making content operations seamless and efficient. (45 reviews)
- Users value the **intuitive design** of Contentstack, enabling easy navigation and efficient content management without disruption. (34 reviews)
- Users commend the **flexibility** of Contentstack, enabling efficient content management across multiple platforms and workflows. (29 reviews)
- Users value Contentstack's **flexible content modeling** , enabling efficient multi-surface rollouts and streamlined workflows with automated processes. (25 reviews)
- Users appreciate the **user-friendly interface** of Contentstack, noting the easy navigation and excellent support resources. (22 reviews)
- Customizability (20 reviews)
- Users value the **easy integration** capabilities of Contentstack, enhancing collaboration between developers and authors seamlessly. (20 reviews)
- Interface Intuitiveness (19 reviews)
- Creation Ease (18 reviews)

**What users dislike:**

- Users find the **content management system cumbersome** , citing issues with usability, bugs, and frequent updates disrupting workflows. (22 reviews)
- Users find the **limited features** of Contentstack's Personalize tool hinder usability and flexibility in A/B testing. (15 reviews)
- Users find **limited customization** in Contentstack, lacking flexibility for advanced layouts and requiring developer assistance for HTML updates. (13 reviews)
- Users face **editing difficulties** with cumbersome asset management and formatting issues that slow down content creation. (12 reviews)
- Users face **editing issues** with navigating between page creation and asset management, which disrupts their workflow. (12 reviews)
- Users find the **learning curve steep** for Contentstack, feeling overwhelmed by its many functions and technical documentation. (12 reviews)
- Users find the **difficult usability** of Contentstack overwhelming, complicating decision-making and hindering effective content management. (11 reviews)
- Difficulty (11 reviews)
- Users find **missing features** such as limited document creation options and lack of roadmap support frustrating. (11 reviews)
- Poor Search Functionality (11 reviews)

## Contentstack Reviews
  ### 1. Scalable CMS with Intuitive Customization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pierre B.

**Reviewed Date:** February 04, 2026

**What do you like best about Contentstack?**

I like that Contentstack scales easily as we grow and allows our teams to create, structure, and update content independently across multiple digital channels and platforms. Its simple and intuitive user experience makes it easy for editors to use, while also providing the flexibility to customize it to our specific workflows and integrations. The way it helps power scalable, multilingual, and multi-brand experiences is also valuable.

**What do you dislike about Contentstack?**

I would like to have a better way to migrate branches to another branch, such as copying the whole main, including assets, to the develop branch. The bulk import and export, including assets, could be improved.

**What problems is Contentstack solving and how is that benefiting you?**

I use Contentstack to manage and deliver content across digital channels. It lets teams update content independently, offering flexibility and scalability for multilingual, multi-brand experiences, and enables developers and editors to work in parallel.

**Official Response from Bianca Anderson:**

> Hi Pierre,

Appreciate you taking the time to share this. It’s great to hear Contentstack is helping your teams scale content across channels while enabling editors and developers to work in parallel.

Thanks as well for the feedback on branch migration and bulk import/export with assets. Input like this helps us continue improving workflows for teams managing complex content operations.

Thanks again for sharing your experience and for being part of the Contentstack community.

  ### 2. Safe Publishing Workflow with a Friendly, Reliable Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Contentstack?**

I like that even if I make a change, it does not become live instantly, so in case of any accidents I can always revert and only once I am sure, then I publish and THEN the change is instant. Also, it is an extremely friendly interface and it almost never glitches.

**What do you dislike about Contentstack?**

Sometimes it's connection with other platforms glitches (we had an issue with brightcove recently and that took a while to be fixed) & the storage could be bigger (we had to change image format for all images to accomodate it)

**What problems is Contentstack solving and how is that benefiting you?**

Fast publishing (no need for synchronisation, I just publish and all is good to go), if I need an asset link for html, I can just upload any size file and I will get a link - no need to choose a specific type of asset/image.

  ### 3. Easy Login and Use Contentstack Anywhere

**Rating:** 4.0/5.0 stars

**Reviewed by:** jasmine c. | Assistant Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Contentstack?**

easy login, and use Contentstack anywhere

**What do you dislike about Contentstack?**

The template / table format is not supported.

**What problems is Contentstack solving and how is that benefiting you?**

editable by contentstack without code change

  ### 4. Easy Article Management and Navigation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pravin R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Contentstack?**

I mostly use Contentstack to write and modify articles, and it makes formatting really easy. I like how it's easy to navigate, and the initial setup was great. Overall, it's good and serves my purpose without the need for improvement.

**What do you dislike about Contentstack?**

all good it serves well for me

**What problems is Contentstack solving and how is that benefiting you?**

I use Contentstack for writing articles, making modifications and formatting easy.

  ### 5. Contentstack: Where Flexibility Meets Complexity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ufraa K. | Assistant Manager in Digital Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Contentstack?**

As a CMS, it performs at impressive speed, making both content management and updates efficient. Changes are reflected on the live site almost instantly, which I find very convenient.

**What do you dislike about Contentstack?**

Limits on extensions, custom fields, workflows, assets etc.

**What problems is Contentstack solving and how is that benefiting you?**

As a headless CMS, it allows us to create content once and distribute it seamlessly to different channels—websites, apps, and even digital touchpoints like kiosks or screens—without duplicating effort. This centralized content structure saves time, reduces inconsistencies, and makes updates much faster.

The modular content modeling is also a big benefit. It gives both developers and content teams the flexibility to build structured components, which improves reusability and speeds up campaign launches.

For our team, the biggest advantage has been:

A clear separation between content creation and presentation, which gives marketing more autonomy while keeping development agile.

Easier collaboration between multiple stakeholders through workflows and role-based permissions.

Faster time-to-market for new pages or campaigns since we can update content without waiting for code deployments.

**Official Response from Bianca Anderson:**

> Thank you for taking the time to share your experience with Contentstack! We’re thrilled to hear that the platform’s speed and near-instant publishing have made your day-to-day content operations more efficient.

We also appreciate your feedback around limits on extensions, custom fields, workflows, and assets. Our product team is continually exploring ways to expand flexibility while keeping performance and stability high, so insights like yours are incredibly valuable as we prioritize future enhancements.

Thank you again for being part of the Contentstack community!

  ### 6. Reliable, flexible CMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kirsty D. | Senior Digital Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** October 06, 2025

**What do you like best about Contentstack?**

The flexibility. Overall, it is a good CMS in terms of being able to develop it and mould it into what you need to fit your requirements and support the business. It has a good amount of features available and if something is not available, it's likely it can be developed and added.

**What do you dislike about Contentstack?**

Search function does not work very well when you have the amount of content that we do on our system. It can sometimes take a while to find the piece of content you're looking for.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack allows you to mould our site to fit the firm's requirements e.g. if we want to add a feature such as a hero video or a trending section to our homepage, we can do so and in multiple ways. It does not limit us, it gives us the flexibility we need to be able to promote the business in the way we need to.

**Official Response from Bianca Anderson:**

> Thank you for sharing your positive feedback about Contentstack! We're thrilled to hear that you appreciate the flexibility and customization options it offers. We understand the importance of having a CMS that can be tailored to meet your specific business needs.

We apologize for the inconvenience you've experienced with the search function. Your feedback is valuable to us, and we will certainly look into ways to improve the search functionality to make it more efficient, especially for systems with a large amount of content.

If you have any further suggestions or encounter any other issues, please feel free to reach out to our support team. We are here to assist you and ensure you have a seamless experience with Contentstack. Thank you for choosing Contentstack!

  ### 7. Intuitive Content Modeling That Bridges Developers and Editors

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Contentstack?**

Contentstack makes it very easy and intuitive to build content models that effectively translate data fields into page content. The interface and configuration methodology make it easy to bridge the gap between the developer and the content editor when creating web content.

**What do you dislike about Contentstack?**

I've had a few instances where it took me a long time to find a relevant field in a larger content entry because a ctrl+f find command doesn't bring back any results for a collapsed field until you've expanded all fields. A "search within" feature while editing a content entry would be helpful.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack provided a better CMS with far fewer limitations than our previous platforms. Additionally, it helps our development pipeline for content live closer to the "agile" philosophy instead of "waterfall, but faster."

**Official Response from Bianca Anderson:**

> Hi there,

Thanks for the great review. We're glad to hear Contentstack’s content modeling helps bridge the gap between developers and content editors while supporting a more agile content workflow.

We also appreciate the feedback on searching within large content entries. Insights like this help our team continue improving the editing experience.

Thanks again for sharing your perspective and for being part of the Contentstack community.

  ### 8. Streamlined Marketing, User-Friendly Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sven N. | Content Localization Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Contentstack?**

I appreciate that Contentstack is quick, user-friendly, and efficient. It has a harmonized approach that allows us to manage all markets in scope on one platform, saving time and providing a structured, all-in-one place that is easy to use. This is especially valuable for maintaining our local websites during new product launches and promotions, as all our marketing communications are published there.

**What do you dislike about Contentstack?**

There are minor things which might be improved but nothing significantly at the moment.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack is quick, user-friendly, and efficient, saving time with its all-in-one, structured approach for managing markets in one platform.

  ### 9. Intuitive CMS: Why Contentstack empowers our non-technical teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth V. | Global Product Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Contentstack?**

Contentstack has become a core component of our content operations, serving as the central hub for both our website content and all of our CRM communications. As a non-technical user, my experience has been largely positive, especially regarding how quickly we’ve been able to scale our content output and onboard new team members.

For our non-technical teams, the user interface is incredibly intuitive and easy to use. This simplicity is a massive win, making the platform genuinely simple to use and to onboard users without needing a deep dive into code or complex documentation.

I also appreciate the platform's modular approach, which gives us many different content "modules" to choose from. This flexibility allows us to structure content exactly how we need it for different channels. For my daily work, adding assets and localized content is straightforward. I can easily manage multiple language versions of an entry, which has significantly streamlined our international publishing workflows. The quick adoption and high comfort level among our editors prove the success of its design.

**What do you dislike about Contentstack?**

While the daily content editing is smooth, I do encounter a couple of recurring technical frustrations, particularly within the Asset Manager.

My biggest pain point is the occasional bug when uploading assets. The search function for a specific folder directly from the assets page often acts up. It will either fail to return results or just be generally unresponsive. The workaround is to click on "upload" and then search for the desired folder from that specific modal, which is a bit of a nuisance when I’m just trying to locate an existing image.

Also, while I find localization easy, I know other teams struggle with the platform’s limitations on bulk operations (like publishing more than 20 entries at once).

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack's editor-friendly interface removes dependency on developers to create, edit or publish content, allowing us to work faster.
Adding localized content is straightforward. This simplifies the management of multilingual content, allowing us to rapidly deploy campaigns in new markets.

**Official Response from Bianca Anderson:**

> Hi Elizabeth,

Thank you so much for this incredible feedback, we’re thrilled to hear how Contentstack has become the hub for your content operations. It’s exactly why we designed our platform with intuitive workflows, modular flexibility, and streamlined localization at its core.

We appreciate you sharing your experience with Asset Manager and bulk publishing. Our product team is actively focused on optimizing both areas to make asset management and high-volume publishing even smoother. Thank you for being part of the Contentstack community and for helping us get better every day.

  ### 10. Highly robust and flexible CMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thorfinnur S. | Webmaster, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2025

**What do you like best about Contentstack?**

Contentstack's ability to automate processes is critical to our operations. We run a large utility company, and all notifications about construction and outages must reach our customers efficiently. With a well-established process in Contentstack, our customer service team is self-sufficient in sending out notifications. Automated processes ensure that the latest updates are always visible to website users.

**What do you dislike about Contentstack?**

There are mainly limitations in the rich text editor that could be improved in my opinion. However, I think these are issues that our web cosultants could fix with a better setup.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack is a great CMS that helps me in my day-to-day operations. My main tasks involve all kinds of content management as well as ongoing customer solution development. I like the CMS’s user interface, the system’s stability, the continuous software development, and how it compares to other CMS platforms. In the coming months, we are moving our service website over to Contentstack, and we expect to have much more control over the service pages once the setup is finalized.

**Official Response from Bianca Anderson:**

> Thank you for sharing your positive experience with Contentstack! We are thrilled to hear that our platform has been instrumental in streamlining your operations and improving customer communication. Your feedback about the rich text editor is valuable, and we appreciate your suggestions for improvement. Our team is constantly working on enhancing our features to better serve our users, and we will certainly take your input into consideration. If you have any specific recommendations or further feedback, please feel free to reach out to us. We are excited to continue supporting your utility company's needs and look forward to assisting with the transition of your service website. Thank you for choosing Contentstack!

  ### 11. Excellent functionality, perfect for the business environment. Licensing a bit high.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Javier G. | Sr. FrontEnd Developer  US & Latam, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Contentstack?**

The business-grade quality of the tool as well as the constant evolution of the product, during the 3 years of use I have seen how they develop new functionalities keeping the product up to date. The interface is quite intuitive and they have complete and accessible documentation.

**What do you dislike about Contentstack?**

I have had some minor related incidents stemming from an accelerated release of new features, I would appreciate more thorough validation.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack allows the integration of multidisciplinary teams in a business environment. The role and attribute definition scheme is very detailed. The version control is excellent.

  ### 12. Easy to Learn, User-Friendly, and Highly Customizable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elizabeth S. | Associate Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about Contentstack?**

I like how easy Contentstack is to use and to train on.  It is very user friendly and users are able to learn it quickly without issue.  I also like the control and customization for my specific needs.  it was also very easy to implement with my team which has saved time.

**What do you dislike about Contentstack?**

I think all the drop down arrows to explode content is the least helpful, I would prefer to click into something rather than having a lot of collapsible arrows.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack is solving my problem of making updates in a quick and efficiant way.  Other systems can be time consuming but contentstack allows for fast updates and it is so easy to use it saves you and your time overall.

**Official Response from Bianca Anderson:**

> Hi Elizabeth,

Great to hear your team found Contentstack easy to learn and quick to implement. Helping teams get up and running quickly while giving them the flexibility to customize workflows is something we care a lot about.

Appreciate the feedback on the collapsible fields as well. Input like this helps us continue refining the editing experience for content teams. Thanks again for sharing your experience and for being part of the Contentstack community.

  ### 13. Empowers Content Flexibility, Needs Better Entity Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** yvan s.

**Reviewed Date:** December 04, 2025

**What do you like best about Contentstack?**

I like the ability to create and manage the content types in Contentstack and the flexibility this offers with the use of references and global fields. Content Types are valuable because I'm able to define models I need to reuse and create a data model that others can be constrained to. References are valuable because they allow me to create more complex models that can more easily reuse data across presentation layers. Global Fields are valuable because they make it faster to create the models, and they also force you to think about whether an object should be scoped to a content type or exist as its own content type.

**What do you dislike about Contentstack?**

I struggled with a few things: 1) The amount of entities grows quickly and it's hard to manage and search for them. A visual tool or naming convention recommendation might help. 2) It's difficult to find practical examples of how presentation and domain data is split in CMS. More examples in the documentation would be beneficial. 3) We have multiple channels (mobile/web, etc.) and lack best practices on sharing content across these channels. We started using abstraction to have a mobile presentation content type reference a global reference type that is shared, but more recommendations from Contentstack would be helpful.

**What problems is Contentstack solving and how is that benefiting you?**

I use Contentstack for hosting and serving presentation data, solving content modeling, entity management, and caching issues.

**Official Response from Bianca Anderson:**

> Hi Yvan,

Thank you for taking the time to share your feedback. We really appreciate it.

We’re glad to hear Contentstack’s flexibility around content modeling, references, and global fields has been valuable for your team. We’ve also shared your feedback around entity management at scale, naming conventions, and clearer guidance on domain vs. presentation modeling and multi-channel reuse with our internal teams. This type of input directly informs how we evolve our documentation and Contentstack Academy courses, and we’re actively working to expand practical examples and best-practice guidance in these areas.

In the meantime, if you’d like more tailored recommendations or a walkthrough specific to your architecture, we encourage you to reach out directly to your Customer Success Manager for 1:1 support.

Thanks again for helping us improve.

  ### 14. Versatile, Lightning-Fast Publishing with Near-Instant Updates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bartosz M. | Content Editor, Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Contentstack?**

It's versatile and very fast. I like that publication is almost instant

**What do you dislike about Contentstack?**

Nothing really; maybe there should be a way to have a preview of the changes.

**What problems is Contentstack solving and how is that benefiting you?**

As I mentioned, the publication times and customization. User can see the changes on live right away, without waiting times.

**Official Response from Bianca Anderson:**

> Thank you so much for the fantastic review! We're absolutely thrilled to hear that you're experiencing the power of our platform's versatility and lightning-fast publishing firsthand.

On your point about previews, we have good news! Contentstack offers full live preview capabilities, allowing you to see your changes in context before you publish. We recommend exploring our Visual Editor feature. This can be a game-changer for your workflow!

We're grateful for your support and are so happy to have you as a user. Thanks again for sharing and being a part of the Contentstack community!

  ### 15. Streamlined Reviews with Effortless Usability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris T. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Contentstack?**

I use Contentstack for reviewing help articles at work, and it allows us to have a formal review process while keeping all our articles in one place. I find it easy to use and I like being able to preview, which makes my reviews faster. The initial setup was easy enough for me.

**What do you dislike about Contentstack?**

Nothing

**What problems is Contentstack solving and how is that benefiting you?**

I use Contentstack for reviewing help articles at work. It provides a formal review process and centralizes our articles. It's easy to use and the preview feature speeds up my reviews.

  ### 16. Vikas Bhatti's review for Contentstack

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Contentstack?**

Centralized Knowledge Management & Migration
System Consolidation: Contentstack is replacing older internal content platforms like CoCO and Brightspot, with targets to consolidate up to 95% of knowledge content onto the platform.

**What do you dislike about Contentstack?**

It could be made simpler for beginners to hop on. Since I have an engineering background, it is useable for me.

**What problems is Contentstack solving and how is that benefiting you?**

In collaboration with ML teams, Google has established functional pipelines connecting Contentstack content directly to AI workflows to train Support AIs and automate content quality measurements.

  ### 17. Smooth and Faster

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandeep Kumar V. | Techincal Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Contentstack?**

More user friendly Releases got introduced where users can work seamlessly with Releases without navigating to and from between entry screens and Releases screen

**What do you dislike about Contentstack?**

Lately we are seeing more UI changes sometimes causing performance issues are something breaking

**What problems is Contentstack solving and how is that benefiting you?**

Headless CMS, separating contnet and presentation

  ### 18. Fast, Flexible Headless CMS with an Intuitive Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Remy d. | Digital Marketing Manager, Retail, Enterprise (> 1000 emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about Contentstack?**

Very flexible headless CMS solution that works fast, is pretty intuïtive in use and provides high website speeds

**What do you dislike about Contentstack?**

You need some CMS experience to be able to manage this CMS tool, cause it works very different from other solutions with WYSIWYG editors. This one doesn't contain this solution out of the box.

**What problems is Contentstack solving and how is that benefiting you?**

Helping to create a fast website with easy and flexible content management

**Official Response from Bianca Anderson:**

> Hi Remy,

Thanks for the great review. We're glad to hear Contentstack has helped your team build fast websites with flexible content management and an intuitive experience. We also appreciate the feedback around the learning curve. If helpful, you can explore tutorials and best practices in the Contentstack Academy: https://www.contentstack.com/academy

Thanks again for sharing your perspective and for being part of the Contentstack community.

  ### 19. Customizable but Intimidating for New Users

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kelsey G. | Founder, Knowledge Management Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Contentstack?**

I like Contentstack's customization options for developers. It allows us to build our stacks to meet our organizational needs. The opportunity for customization was a key reason for switching from Confluence to Contentstack.

**What do you dislike about Contentstack?**

Layers of snippets can often be intimidating and the user interface is not intuitive to new users. For example, the difference between embedding, linking, and embedding a link.

**What problems is Contentstack solving and how is that benefiting you?**

I use Contentstack for content management and workflow management, which helps with basic knowledge management functions.

**Official Response from Bianca Anderson:**

> Hi Kelsey,

Thank you for your thoughtful review and for sharing your perspective. We also sincerely appreciate your candid feedback about the user interface being intimidating for new users. We understand that with a high degree of customization, there can be a learning curve, and we are continuously working to make our platform more intuitive for every type of user. We recommend our free Contentstack Academy. Our learning paths are the perfect starting point to build a strong understanding of the platform's core functions in a structured way.

Thank you again for your valuable insights and for being a part of the Contentstack community!

  ### 20. Easy and fast to use. Works great

**Rating:** 5.0/5.0 stars

**Reviewed by:** E G. | Design and photography leader, Enterprise (> 1000 emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Contentstack?**

It's easy to use, well made. Simple and reliable. Works fast

**What do you dislike about Contentstack?**

You should be available to upload more then ten assets at a time. Sometimes get frozen

**What problems is Contentstack solving and how is that benefiting you?**

Sharing graphic content to my job's website.

  ### 21. Contentstack Makes Scheduling, Editing, and Previewing Content Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Contentstack?**

I like that Contentstack makes it easy to upload and schedule website content. I believe this helps for efficiency and planning, and I especially love the ability to edit entries and even preview posts to ensure that they match the vision I have set out. I also appreciate that the upload turnaround time is immediate, making integration with our live site extremely easy.

**What do you dislike about Contentstack?**

The only issue I have with Contentstack is the large number of windows I have to open when editing different portions of an entry.

**What problems is Contentstack solving and how is that benefiting you?**

Scheduling posts in advance creates efficiency and allows me to focus on other aspects of my role.

**Official Response from Bianca Anderson:**

> Hi there,

Thank you for the great review. We're glad to hear Contentstack helps your team easily schedule, edit, and preview content while keeping publishing fast and efficient.

We also appreciate the feedback on managing multiple windows when editing entries. Insights like this help us continue improving the editing experience.

Thanks again for sharing your experience and for being part of the Contentstack community.

  ### 22. A user friendly webpage management platform, easy to navigate and responsive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lewis H. | Digital Products Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Contentstack?**

Each section when editing is made clear to prevent any mistakes when creating and amending web pages. Hyperlinking a website within text is made easy and references make it clear when amending a page after some time. I use ContentStack for work on a daily basis and am satisfied with its functionality and easy use.

**What do you dislike about Contentstack?**

The only negative thing I have found is that when creating a new document page it only has the option to add an existing document. You need to save and come out of the new page in order to add a new document.

**What problems is Contentstack solving and how is that benefiting you?**

ContentStack is website management we use to maintain all of our digital products and web pages. This helps us keep all of our web pages in one place to save time and manage our Products easily.

**Official Response from Bianca Anderson:**

> Thank you for sharing your experience and for being a daily user of Contentstack! We’re thrilled to hear that our platform’s clarity and ease of use are helping you manage your digital content efficiently. We also appreciate your thoughtful feedback about creating new document pages. Our product team continuously reviews suggestions like yours to make everyday workflows even smoother, and we’ll be sure to pass this along for consideration.

We’re proud to power your work and appreciate your partnership!

  ### 23. Intuitive UI and Time-Saving Live Previews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about Contentstack?**

I use Contentstack for content management across multiple websites, handling everything from copy and images to videos and site configurations. I love how it provides a centralized and user-friendly space, making it easy for even non-technical team members to use. The intuitive UI really stands out to me, as it simplifies navigation and usability significantly. Another feature that I find incredibly beneficial is the live preview, which is a huge plus for my workflow. It allows me to see changes in real time, enabling quick adjustments without needing to save first, thus saving time and ensuring that updates look exactly as desired. Lastly, the initial setup was straightforward thanks to the Contentstack starter kit, which was extremely helpful.

**What do you dislike about Contentstack?**

I find the conditional showing of input fields in Contentstack a bit limited. Specifically, there's an issue when some fields have certain configurations that restrict their conditional display. For example, if a File input is set to 'Accept Images only,' it can't be conditionally shown or hidden, which limits flexibility and customization in displaying input fields.

**What problems is Contentstack solving and how is that benefiting you?**

I use Contentstack to centralize our content management, making it user-friendly for non-technical team members. Its intuitive UI and live preview save us time, ensuring real-time updates and adjustments without needing to save changes.

**Official Response from Bianca Anderson:**

> We're thrilled that Contentstack has allowed you to be more productive by empowering non-coders to maintain website content. We value your feedback on the limitations of modular blocks and Visibility Rules, and we'll strive to address these for a more seamless experience.

  ### 24. Empowers Agile, Multi-Channel Content Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Contentstack?**

Contentstack is a headless CMS that excels at managing and delivering content across multiple channels—websites, apps, email platforms, and more—from a single central hub. It allows teams to create reusable content blocks, collaborate efficiently, and update or launch campaigns quickly without relying heavily on developers. Its API-driven architecture makes it flexible and scalable, supporting complex enterprise projects with multiple brands and locales, while easily integrating with other tools like CRM, analytics, and e-commerce platforms. In short, Contentstack enables fast, agile, and consistent content delivery across any digital channel.

**What do you dislike about Contentstack?**

While Contentstack offers powerful flexibility and scalability, it does have some drawbacks. The platform can be costly for small businesses, and its headless structure may pose a learning curve for non-technical users. Initial setup and custom integrations often require developer support, and unlike traditional CMSs, it provides limited built-in templates, meaning front-end layouts usually need to be built from scratch. For simpler projects, Contentstack can feel overly complex, and some advanced marketing features may require additional third-party tools.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack resolves the prolonged website building and the reusability of the blocks. It helps to have a real-time update on the website contents vs other vendor.

**Official Response from Bianca Anderson:**

> Thank you for sharing such a thoughtful and comprehensive review! We’re thrilled to hear how Contentstack’s headless, API-driven architecture is helping your team manage reusable content, collaborate efficiently, and deliver consistent experiences across multiple channels. 

We also appreciate your feedback on the learning curve and setup complexity. Headless can feel like a big shift at first, and we’re continuously working to make onboarding smoother for both technical and non-technical teams. For ongoing learning and confidence building, we recommend exploring Contentstack Academy (contentstack.com/academy), our free, on-demand training hub with guided courses for beginners through advanced users.

Thank you again for your insights and for choosing Contentstack to power your digital experiences. 

  ### 25. Flexible, Highly Customizable Platform—Navigation and Basic Tools Need Work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Contentstack?**

Its flexibility and the ability to cater to many different kinds of content. It's a highly customizable platform with components you can tweak.

**What do you dislike about Contentstack?**

Navigation to find the entries can be improved. The platform could use some basic functions like a native spellcheck or MT engine for entries.

**What problems is Contentstack solving and how is that benefiting you?**

Allows us to create newsletter templates, blog pages and other landing pages and localize them into many different languages.

  ### 26. Independent and Time-Efficient CMS with Powerful Version Control

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User

**Reviewed Date:** July 08, 2026

**What do you like best about Contentstack?**

I appreciate the independent content management that Contentstack provides, alongside its improved scalability and flexibility. The version controlling is really nice, and I find it time efficient. I also found the initial setup to be easy.

**What do you dislike about Contentstack?**

I find the ease of use of individual modular components to be lacking.

**What problems is Contentstack solving and how is that benefiting you?**

I use Contentstack for independent content management, improved scalability and flexibility, version controlling, and time efficiency.

  ### 27. Headless Content Management Platform with Outstanding Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Contentstack?**

Contentstack is a headless CMS that enables companies to create custom-coded templates and components that can be reused, allowing non-technical publishers to leverage them. The platform offers a high level of flexibility and customization. The support and account teams are fabulous, proactively reaching out to schedule QBRs and sharing product updates and feature releases.

**What do you dislike about Contentstack?**

A developer or technical team is required to update or create new templates. If you are a small team or don't have a developer on staff, you will need to hire someone to create and update new templates and components for your website.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack allows us to easily update existing content and publish new pages to the website using our pre-built templates and components. Our non-technical publishers aren't required to have coding skills to use the pre-built templates.

  ### 28. Very User-Friendly and Easy to Adopt Without Disrupting Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Contentstack?**

It is very user friendly. Easy to figure out without disrupting any previous work.

**What do you dislike about Contentstack?**

Very small, but having to go back between page editing and asset pulling. For example I have to create a page, then save it, then go to assets, copy URL, then go back to page to insert URL. Again, nit picking, but there should be a way to pull asset from the page I am editing.

**What problems is Contentstack solving and how is that benefiting you?**

It is solving website display for our organization. It creates a way to showcase our business to our members in a seamless and easy to read way.

**Official Response from Bianca Anderson:**

> Hi there,

Thank you for the great review! We're glad to hear Contentstack has been user-friendly for your team. We also appreciate the feedback on accessing assets directly while editing pages. Insights like this help us continue improving the editorial workflow.

Thanks again for being part of the Contentstack community!

  ### 29. Intuitive UI and Solid Integrations, Yet Nested Structure Hinders Small Edits

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Contentstack?**

The UI is intuitive once you get the hang of the tool. It works well for small- to medium-length articles, and integration with internal tools and links works well too.

**What do you dislike about Contentstack?**

The article structure can be confusing at times; when we need to make small changes, its nested layout makes it difficult to locate specific content.

**What problems is Contentstack solving and how is that benefiting you?**

keeping the knowledge article editing accessible for everyone with modern componenets

**Official Response from Bianca Anderson:**

> Hi there,

We're glad to hear that you found Contentstack's UI intuitive, appreciated the integrations, and that the platform helps keep knowledge article editing accessible across your team.

We also appreciate your feedback about navigating nested content structures. We understand that making quick edits should be as simple as possible, and we're continuously improving the authoring experience to make finding and updating content more efficient. Thanks again for sharing your feedback and for being part of the Contentstack community!


  ### 30. It is very versatile when implementing new landing pages on the website.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Haziel C. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about Contentstack?**

It is a very accessible platform when it comes to adding assets, entries, and components. Additionally, it offers a variety of tools that help improve the portal.

**What do you dislike about Contentstack?**

Adding images to the components is quite complicated and laborious. Furthermore, the system does not always save the state you were in. For example, if you select an image that is in a folder located in the fifth position, after doing so you have to go through the entire path from the beginning again to select a new asset, as it does not remember the previous location.

**What problems is Contentstack solving and how is that benefiting you?**

It made my work much easier, especially when I needed to create new landing pages. The experience was much simpler and more efficient thanks to this tool.

  ### 31. Intuitive Headless CMS with Powerful Collaboration and Scalability

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Contentstack?**

The headless CMS and its ability to publish content instantly have been a real lifesaver for us. The UI and UX are both very intuitive and thoughtfully designed, making it easy for end users to navigate.

I especially appreciate how it organizes different elements such as pages, components, content, and popups into clear categories. Unlike other CMS platforms we've used, it doesn't lag, and our content team can publish with minimal technical expertise or programming knowledge. This flexibility also gives developers the freedom to create components for us as needed.

Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS.

It's impressive that the platform allows developers to work independently while still collaborating effectively with the content team. Developers can focus on building the front-end experience, while the content team can publish content at the same time.

Another advantage is that content serves as a central piece, which we can reuse across multiple components without duplication.

The availability of UAT, STG, and Prod environments is invaluable, allowing us to use the system for different purposes seamlessly.

Being cloud-native, the platform is capable of handling large-scale deployments and managing high traffic efficiently.

**What do you dislike about Contentstack?**

At times, I find the pricing to be higher compared to other options available in the market. 

Additionally, the platform seems to provide only a limited set of out-of-the-box features, particularly when it comes to advanced personalization and analytics reporting. To utilize these capabilities, third-party integrations are required, which might not be feasible for smaller companies. 

For larger organizations, the process of submitting content for approval within Contentstack can be cumbersome, since the only method is to send a UAT or staging link for approval.

**What problems is Contentstack solving and how is that benefiting you?**

For us, it is extremely helpful to be able to create different websites, each with its own brand guidelines, colors, and fonts. As a large hospitality chain with many signature and celebrity chef restaurants, each of which has its own unique branding, this flexibility is essential. All of our sites are managed within Contentstack CMS, which we find very easy to use.

Additionally, we have integrated our custom booking engine into the platform, and the UI/UX improvements are much better than what we experienced with our previous CMS. The overall speed is also quite impressive.

Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS.

  ### 32. Dynamic Content Made Easy, But Learning Curve for Updates

**Rating:** 3.0/5.0 stars

**Reviewed by:** Andrew J.

**Reviewed Date:** November 12, 2025

**What do you like best about Contentstack?**

I appreciate Contentstack for its ability to facilitate the creation of dynamic content, which is crucial for managing and publishing deals efficiently. I also find the padflow design aspect of Contentstack particularly beneficial as it helps organize collections very well, streamlining my workflow and making the content management process more structured and intuitive.

**What do you dislike about Contentstack?**

The search feature is a little wonky, which can make finding content more difficult than it should be. Additionally, the frequent updates require me to relearn things or adjust to new interfaces, which can be a bit disruptive to my workflow. The initial setup of Contentstack was also quite tricky, as we had to find ways to mirror the CMS for our specific needs, which took considerable effort.

**What problems is Contentstack solving and how is that benefiting you?**

I use Contentstack to create dynamic content and effectively organize collections, enhancing our publishing process.

**Official Response from Bianca Anderson:**

> Thank you for sharing your experience with Contentstack! We're thrilled to hear that you appreciate the ease of creating dynamic content and the padflow design for organizing collections. We understand your concerns about the search feature and the learning curve with frequent updates. Our team is continuously working to improve the search functionality and provide smoother transitions with updates. If you need any assistance or have further feedback, please feel free to reach out to our support team. We're here to help and ensure you have a seamless experience with Contentstack.

  ### 33. Powerful Content Management with a Smooth Live Preview Editor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saumil N. | Tech Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Contentstack?**

A powerful content management platform with a live preview editor.

**What do you dislike about Contentstack?**

It takes multiple steps to publish even simple content, which makes the process feel more complicated than it needs to be.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack is an API-first, headless CMS designed to address content bottlenecks, slow publishing speeds, and the limitations of rigid, monolithic architectures.

**Official Response from Bianca Anderson:**

> Hi Saumil,

Thanks for the great review. We're glad to hear the live preview editor and overall platform capabilities have been valuable for your team. We also appreciate the feedback on the publishing workflow. Insights like this help us continue refining the experience so teams can move even faster.

Thanks again for sharing your perspective and for being part of the Contentstack community.

  ### 34. Easy to Navigate, Consistently Improved CMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yuliia T.

**Reviewed Date:** February 17, 2026

**What do you like best about Contentstack?**

I like that Contentstack is easy to navigate and I'm impressed that it's constantly improving. I really value its flexibility and how easy it is to use. The initial setup was very easy, which was a huge plus. Everything we struggled with has been fixed and improved over time, and everything works great now. My team keeps saying that Contentstack is a lot better compared to what they used before.

**What do you dislike about Contentstack?**

Nothing honestly.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack helps us fully manage our website. It's easy to navigate and constantly improving.

**Official Response from Bianca Anderson:**

> Hi Yuliia,

Thank you for the wonderful review. It's great to know the platform is helping you manage your website smoothly and that the setup and day-to-day experience have been positive for your team.

Thanks again for sharing your experience and for being part of the Contentstack community.

  ### 35. Still working around issues, but I get things done

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Contentstack?**

I use Contentstack almost every workday, and although there are things about it that could be improved, I can generally do what I need to do without any major delays or frustrations. Simple content updates are relatively quick and easy. Depending how your applications are set up, workflows can be efficient. The option to save, publish live, or publish to preview/test environments is helpful.

**What do you dislike about Contentstack?**

One of my applications is set up in a very convoluted way, and it would take significant, expensive developer time to fix it. We don't even have access to a development environment to make simple changes, which means we're left to make do. There are also parameters that are frustratingly inaccessible. Additionally, we have a misalignment between master entries and localizations in two of our applications, and Contentstack still has not helped us resolve this issue after more than a year. It creates inefficiencies and confusion. This means job security for me, but it also means the learning curve is prohibitively steep for any part-time or temporary user. Finally, although they seem to have worked on the search function over the last year or so, I still find it lacking. It's not smart enough. The rich text editor is also still cumbersome here and there.

**What problems is Contentstack solving and how is that benefiting you?**

We use Contentstack to manage content for one of our websites and to develop a web-based guided selling tool. Other divisions in the company also use it for similar things.

**Official Response from Bianca Anderson:**

> Thank you for sharing such detailed feedback and for using Contentstack as part of your daily work, we truly appreciate your honesty and your continued commitment to getting things done, even when challenges arise.

We’re sorry to hear about the difficulties you’ve faced with localization alignment and application setup. That’s not the seamless experience we aim to deliver, and we’d love the opportunity to understand your situation in more depth so we can help resolve it.

Two of our team members, Lo Etheridge, Sr. Technical Product Marketing Manager and Tim Benniks, Developer Experience Lead, would love to meet with you one-on-one to observe your workflow, document what you’re seeing, and ensure you’re fully supported. You can reach them directly at lo.etheridge@contentstack.com and tim.benniks@contentstack.com to set up a convenient time. Thank you for being part of our community and helping us make the platform even better.

  ### 36. Effortless Website Updates and Impressive Speed Boost

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2026

**What do you like best about Contentstack?**

It has increased our site speed, it makes updating our website quick and easy in many ways.

**What do you dislike about Contentstack?**

I think the future scheduling system could be reworked to make it easier to manage future updates and the preview functionality needs to be 1:1 to what the site will look like and there are a few features (side bars) on the Timeline page that prevent you from being able to do a true preview (it's close, but to truly preview a future update, you need to be able to see it 1:1)

**What problems is Contentstack solving and how is that benefiting you?**

Site speed increased significantly. Updates to site are faster and easier than before.

  ### 37. Friendly CMS interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Contentstack?**

I like the options for content model setup as well as the ability to specifically target different environments for publishing. The interface is fairly clean and easy to interact with as well. The api options have also integrated fairly easily with our apis for updates and content retrieval.

**What do you dislike about Contentstack?**

I think the localization can lead to some accidental issues if you are handling multiple locales. Other tools I have used allow fields that match to still be in sync even if the locale has been split so that updates after initial creation and splitting don't require duplicate effort.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack is going to serve as our primary Content Management Service for our website, already holding the models for several different pages and components, but currently we are moving more to setup there. This allows our business to more easily update content without needing someone well versed in html writing.

**Official Response from Bianca Anderson:**

> Thank you for sharing your positive feedback about Contentstack! We're thrilled to hear that you appreciate the user-friendly interface, content model setup options, and seamless integration with APIs. We understand your concerns about localization issues and duplicate efforts. Our team is continuously working to enhance our platform and address such feedback to provide a smoother experience for our users. If you have any specific suggestions or further feedback, please feel free to reach out to our support team or your Customer Success Manager. We are here to assist you in maximizing the benefits of Contentstack for your website's content management needs. Thank you for choosing Contentstack!

  ### 38. Empowers Teams with Flexible, User-Friendly Website Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Diana C. | Growth Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Contentstack?**

Contentstack helps our team streamline website management across our department. Its headless CMS is flexible which allows us to build fast, while the marketing team manages content independently. You also don't have to be extremely technical to work daily in the platform which is a huge benefit.

**What do you dislike about Contentstack?**

If we want to build out additional modules, it does require dev work to complete.

**What problems is Contentstack solving and how is that benefiting you?**

Seamless website management for every member of our marketing department. Anyone is able to go in to publish and make updates as needed.

**Official Response from Bianca Anderson:**

> Thank you for sharing your feedback! We understand the need for additional dev work for building out modules and are continuously working to improve our platform to address such concerns.

  ### 39. Facilitate Content Management with Quick Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maykon M. | Software Developer

**Reviewed Date:** October 15, 2025

**What do you like best about Contentstack?**

I like Contentstack for its simplicity in content management, which solves many problems we had with controls and publications. The tool also brings useful updates like versioning, which is a significant advancement. The speed of support is another extremely positive point, with almost instantaneous feedback.

**What do you dislike about Contentstack?**

I think the content references can be improved. They have been quite challenging, especially when it comes to searching for content at various levels. The number of references in the page content types can reach a limit that returns unexpected errors for users. The limitations in the reference fields are something I would like to see improved, especially for large-scale projects.

**What problems is Contentstack solving and how is that benefiting you?**

Contentstack simplifies content management and publishing, solving old problems and improving control, benefiting my team with its features.

  ### 40. User-friendly interface for all levels

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lindsay G. | Website Coordinator, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Contentstack?**

Once past the learning curve, contentstack is really easy to navigate. Unlike other CMSs, contentstack is quite forgiving. Out of all the years I've worked with contentstack, i have been impressed by their reliability. Contentstack makes building page a breeze.

**What do you dislike about Contentstack?**

If I run into any issues, I do have to expect a long wait time for support. I have waited over a month for resolution to issues, forcing me to find a workaround.

**What problems is Contentstack solving and how is that benefiting you?**

As our business grows, so do our content needs. Contentstack’s headless CMS architecture allows for easy scaling, accommodating increased content volume and complexity without requiring a complete overhaul of the system.

**Official Response from Bianca Anderson:**

> Thank you for sharing your experience and for highlighting Contentstack’s ease of use and reliability, it’s wonderful to hear that our platform continues to make building and scaling content effortless for your growing business.

We’re sorry to hear about your past experience with support wait times. Our team is dedicated to providing faster, more proactive assistance, and we’re continually improving our response and resolution times. We truly appreciate your partnership and your trust in Contentstack as your headless CMS.

  ### 41. Easy Language Switching That Just Works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Graphic Design | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Contentstack?**

How easy it is to switch to different languages

**What do you dislike about Contentstack?**

Some functions are not automated yet, such as the simultaneous setup of publishing and unpublishing banners

**What problems is Contentstack solving and how is that benefiting you?**

It is making my job faster and less time consuming

  ### 42. Contentstack platform review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Contentstack?**

The AI features and the simplicity of the translation process stand out, and I also find the translations to be quite accurate.

**What do you dislike about Contentstack?**

Sometimes, it takes a while for certain locales to update the content, which can be frustrating. Additionally, there are occasions when it seems like the system acts unpredictably, failing to add bullet points to the content even though they are clearly indicated in the CMS.

**What problems is Contentstack solving and how is that benefiting you?**

I appreciate how simple it is to use the translation options for the copy we include in our articles. The automation of user journeys is also a great feature, as it makes it much easier to target the right audience and should help improve conversions. Additionally, there are frequent updates on the latest technology and capabilities, which keeps us well informed.

**Official Response from Bianca Anderson:**

> Thank you for sharing your positive experience with our AI features and translation process. We understand the frustration of content update delays and system unpredictability, and we're actively working to address these issues. Your feedback is valuable to us as we continue to enhance our platform's capabilities.

  ### 43. Excellent Versioning, Clean UX, and Smooth Collaboration in Contentstack

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about Contentstack?**

Contentstack’s versioning is excellent. Precise diffs and easy rollbacks make collaboration smooth. The interface handles large content volumes well, with smart filters and a clean UX that helps you find exactly what you need fast. Documentation is thorough and clear, so onboarding is quick. Setting up live preview with Nuxt was straightforward, saving us time and hassle.
A great choice for teams needing a scalable, user-friendly headless CMS.

**What do you dislike about Contentstack?**

The sheer number of features can feel a bit overwhelming at first, especially if you’re coming from a “simpler” CMS like Strapi or even WordPress.

**What problems is Contentstack solving and how is that benefiting you?**

It handles everything we need even integration with Cloudinary for instance.

**Official Response from Bianca Anderson:**

> Hi there,

Thank you for the thoughtful review and for highlighting versioning, collaboration, and the overall user experience. 

We also appreciate your feedback on the learning curve. With a powerful, feature-rich platform, getting oriented can take time and we’re continuously working to make that experience smoother. If helpful, our Contentstack Academy offers guided learning paths and resources to get teams up to speed quickly and to learn more about our features: contentstack.com/academy

Thanks again for sharing your experience, we appreciate your feedback!

  ### 44. Easy Content Cards, but Card Size Flexibility Could Improve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Contentstack?**

Easy to navigate and create content cards

**What do you dislike about Contentstack?**

I’d like more flexibility in card size modules

**What problems is Contentstack solving and how is that benefiting you?**

How to faster upload app content that is relevant to our fans

  ### 45. User-friendly CMS with reusable elements, but decentralised localisation needs efficiency

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Contentstack?**

Contentstack, in itself, is a user-friendly CMS with a clear, logical approach to inheritance and reusable elements.

**What do you dislike about Contentstack?**

How can Contentstack contribute and create efficiency when using it from a decentralised point of view. When you localise everything. And the ability to adapt more to AI needs.

**What problems is Contentstack solving and how is that benefiting you?**

How to create localised content, and create product pages and non-product pages

**Official Response from Bianca Anderson:**

> Hi there,

Thanks for sharing your feedback. We're glad to hear Contentstack’s reusable elements and structured approach have helped your team manage and create localized content.

We also appreciate your input around improving efficiency for decentralized localization workflows and evolving AI capabilities. Feedback like this helps guide how we continue to improve the platform.

Thanks again for your review and for being part of the Contentstack community.

  ### 46. Flexible and Intuitive Headless CMS, but Setup and Pricing Can Be Challenging

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about Contentstack?**

What I like best about Contentstack is its headless architecture, which makes it extremely flexible for managing and delivering content across multiple platforms. The user interface is intuitive, and the API-driven model allows developers and content teams to work independently without blocking each other. I also appreciate how customizable and scalable it is, which makes it suitable for both small projects and enterprise-level deployments.

**What do you dislike about Contentstack?**

The API configuration and environment setup can take time, especially for teams without strong technical experience. Additionally, pricing can feel high for smaller organizations, and some advanced features (like complex automation or granular permissions) require extra configuration or developer involvement.

**What problems is Contentstack solving and how is that benefiting you?**

Solves multi-channel content delivery and collaboration challenges, improving efficiency and consistency across platforms.

**Official Response from Bianca Anderson:**

> We're thrilled to hear that Contentstack has been beneficial in solving your multi-channel content delivery and collaboration challenges, improving efficiency and consistency across platforms. We acknowledge the difficulties with API configuration and pricing, and we're actively working to enhance the onboarding experience and provide more transparent and adaptable pricing options.

  ### 47. Enterprise powerhouse: Unbeatable scale, but bulk operations need TLC

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about Contentstack?**

It's the only CMS that makes my job of managing 100 + global sites feel truly seamless; the built-in localization and multisite features are a game-changer for speed. I love that my marketing team can now just grab the content "bricks" and build campaign pages autonomously without needing a developer for every single tweak. Its enterprise scalability and reliable performance mean we can push global campaigns live with total confidence.

**What do you dislike about Contentstack?**

The limitations on bulk operations are the least helpful aspect; having to manually publish entries in small batches of 10 or 20 for large campaigns on 110 sites is a real bottleneck. Also, the Asset Manager can be clunky and buggy, often requiring workarounds to properly search for or upload creative files.

**What problems is Contentstack solving and how is that benefiting you?**

It moves us from a slow, fragmented system to a single, governed source of truth. We can now create a master piece of content once and syndicate/localize it to all 30+countries much faster, which is critical for compliance and accelerating global marketing campaign launches. This has dramatically reduced content duplication and the reliance on central developers for local-market updates.

**Official Response from Bianca Anderson:**

> We're thrilled to hear that Contentstack has been a game-changer for managing your 100+ global sites and enabling your marketing team to work autonomously. We appreciate your feedback on bulk operations and the Asset Manager, and we'll share this with our team for further improvement.

  ### 48. Great system, very flexible, but takes some getting used to

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve C. | Manager of Ecommerce, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Contentstack?**

Interface has improved and flexibility for developers is very good.  Users will need to know what areas to interface with to make updates and changes, but once mapped out it's very good for content implementation.

**What do you dislike about Contentstack?**

There are still several areas that are "closed" when a user enters to make changes or create new content.  Tracking, for example, is on a single line of closed content with the same color background as the interface, very easy to overlook.

**What problems is Contentstack solving and how is that benefiting you?**

Once the user gains sufficient experience the system is actually fairly intuitive and making updates can be both fast and easy to execute.  Being able to set up multiple content areas and schedule changes in advance is a critical feature for our use.

  ### 49. Thoughtfully Designed Interface That’s Easy to Navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Contentstack?**

The interface is thoughtfully designed and easy to navigate

**What do you dislike about Contentstack?**

all is good and I really like it, so I won't add any

**What problems is Contentstack solving and how is that benefiting you?**

It centralizes our content in one place and makes it easy to distribute it consistently across web, mobile, and other platforms. This has improved our workflow efficiency and reduced the time needed to publish and update content.

  ### 50. CMS Expert Endorsement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cooper G. | Institutional and FinTech Content Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about Contentstack?**

Clear and easy-to-use structure. I've used dozens of CMS throughout my career and ContentStack is the best so far.

**What do you dislike about Contentstack?**

I think that headless CMS should have a tree or folder-based option for ease of organization. Would be a nice add.

**What problems is Contentstack solving and how is that benefiting you?**

Ease of use. I was able to build out my content with minimal training.

**Official Response from Bianca Anderson:**

> Hi Cooper, thank you for the thoughtful review. We really appreciate your perspective, especially given your experience working across multiple CMS platforms.

We’re glad to hear the structure and ease of use stood out to you and that you were able to build with minimal training.

Regarding your feedback on tree or folder-based organization: Taxonomy provides hierarchical structures that support tree-style organization within the entry list page view, helping teams manage and filter content more effectively. You can learn more about how it works here:
https://www.contentstack.com/docs/developers/taxonomy/about-taxonomy

We appreciate you calling this out feedback directly influences how we continue to improve the product.

Thanks again for sharing your experience!


## Contentstack Discussions
  - [Is there a step-by-step tutorial to create a website or app from scratch?](https://www.g2.com/discussions/7202-website-and-app-creation-tutorials) - 1 comment, 1 upvote
  - [Can you import content into contentstack? Do you offer any migration scripts?](https://www.g2.com/discussions/migrating-to-contentstack) - 1 comment, 1 upvote
  - [Do you offer any SDKs?](https://www.g2.com/discussions/7200-supported-sdks) - 1 comment, 1 upvote
  - [Do you maintain backups?](https://www.g2.com/discussions/7199-backup-maintenance) - 1 comment, 1 upvote
  - [Do you store data and is it encrypted?](https://www.g2.com/discussions/7198-data-storage-and-encryption) - 1 comment, 1 upvote

- [View Contentstack pricing details and edition comparison](https://www.g2.com/products/contentstack/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-22+00%3A37%3A20+-0500&secure%5Bsession_id%5D=f2bdf11a-a896-492d-8b90-1d33532a91f2&secure%5Btoken%5D=438df4a65c3955449246b8475ffaa05b232f74da41c8fb83e0869b0ae264c293&format=llm_user)
## Contentstack Integrations
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  - [Cloudinary](https://www.g2.com/products/cloudinary/reviews)
  - [GlobalLink](https://www.g2.com/products/globallink/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews)
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  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)
  - [Trustpilot](https://www.g2.com/products/trustpilot/reviews)
  - [Yext](https://www.g2.com/products/yext/reviews)

## Contentstack Features
**Content**
- Content Authoring
- Rich Text Editor
- Versioning
- Plug-ins/Widgets/Apps
- Approval Process
- Content Scheduling
- Asset Management
- Internal Search
- Content Repository

**Content Creation**
- Content Creation Tools
- Content Curation
- Buyer Personas
- Content Management

**Analytics**
- Web Analytics
- Campaign Tracking
- Audience Insights
- Reports & Dashboards
- Personalization
- Marketing Automation

**Functionality**
- Developer Tools
- Automation
- Website Staging

**Publishing**
- Automated Publishing
- Multi-language
- AR/VR Capability

**Content Creation**
- Content Management

**Integration and Orchestration - Digital Experience Orchestration (DXO) Platforms**
- API Orchestration
- MACH Architecture Support
- Content and Data Integration

**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Agentic AI - Content Experience Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Design**
- Breadth of Pre-Built Templates
- Mobile
- Branding/Themes
- Customization

**Optimization**
- SEO
- A/B Testing
- Dashboards & Reporting
- Audience Targeting
- ROI Reporting

**Content Management**
- Customizable Templated Workflows
- Asset Management
- Portals and Sites

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Development**
- Image Management
- Reuseable Content
- Unlimited Environments
- Form Builder

**Optimization**
- ROI Reporting

**Experience Management and Personalization - Digital Experience Orchestration (DXO) Platforms**
- A/B Testing and Personalization
- No/Low-Code Tools
- Visual Interface

**Platform**
- User Community
- SEO
- Flexible Navigation Structures
- User, Role, and Access Management
- Enterprise Scalability
- Internationalization
- Dashboards and Reports
- API / Integrations

**Logistics**
- Customizable Templated Workflows
- Internal Communication
- Version Control
- Editing and Approval Tools
- Distribution Features
- Integrations & APIs
- User, Role, and Access Management

**Design & Development**
- No-Code App Development
- Low-Code App Development

**Support**
- Compliance

**Analytics**
- Personalization
- Content Performance

**Agentic AI - Web Content Management**
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Headless CMS**
- Cross-system Integration

**Agentic AI - Digital Experience Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**File Management**
- File Type Support
- Metadata
- OCR Scanning
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Records Management
- Case Management

**Platform**
- Internationalization
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

## Top Contentstack Alternatives
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