--- title: Connext Reviews meta_title: 'Connext Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Connext works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 16 scale: '5' date_modified: '2026-10-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Connext Reviews & Provider Details

Pricing

Pricing provided by Connext.

Customer Service Rep

Starting at $1,800.00
1 Full Time Dedicated Staff Per Month

Connext Reviews (16)

Reviews

Connext Reviews (16)

4.6
16 reviews

Pros & Cons

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Verified User in Computer Software
OC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Incredible Connext Team"
5/5
What do you like best about Connext?

The Connext team has an incredibly strong work ethic, which shines through in their volume output and quality. They are extremely reliable and operate very intuitively & efficiently. They also have such a positive approach to everything and are so enjoyable to work with! Review collected by and hosted on G2.com.

What do you dislike about Connext?

Working remotely can pose some challenges with technology, communication, etc. from time-to-time. Review collected by and hosted on G2.com.

Verified User in Insurance
OI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Great Employees, But Support Needs Major Improvement"
1.5/5
What do you like best about Connext?

As of today, we love the team of employees we currently have with Connext. Review collected by and hosted on G2.com.

What do you dislike about Connext?

Lack of support. When we raise our concerns about the limited support we’re receiving, we don’t feel heard or understood. Nothing has changed, and it is showing in the morale and productivity in some of the team members. Review collected by and hosted on G2.com.

Response from Taylor Goucher of Connext

Thank you for the feedback! We have engaged directly with our support team to make sure your needs are addressed.

Verified User in Consulting
CC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Fast, Structured Onboarding with a Responsive Team"
4.5/5
What do you like best about Connext?

The business development team responded quickly, and the onboarding process was handled in a very structured way, which suggests a mature organization. Review collected by and hosted on G2.com.

What do you dislike about Connext?

The pool of candidates who truly matched the job requirements wasn’t very large. Even though there were many applicants, fewer than a handful of candidates were forwarded to the company for interviews during the first three weeks. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Highly Responsive Support and Smooth Service Changes"
5/5
What do you like best about Connext?

They are very responsive when we have any questions or need to make changes to our services. Review collected by and hosted on G2.com.

What do you dislike about Connext?

No downside yet that I have encountered, we did have a need to reduce the number of people who we hired through them and we had to pay for a few additional days but that was expected and outlined in our agreement Review collected by and hosted on G2.com.

JA
Joana A.
Recruiter
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Benefits of Connext"
5/5
What do you like best about Connext?

It is very useful to create entirely new classes of blockchain applications

Easy to use Review collected by and hosted on G2.com.

What do you dislike about Connext?

However, there are also some potential drawbacks, including communication challenges, security concerns, lack of control, dependability Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
AO
Verified User in Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
"Best Outsourcing Model"
5/5
What do you like best about Connext?

It is very useful to fill open positions based on the client's need Easy to use and very useful for beginners to learn. Review collected by and hosted on G2.com.

What do you dislike about Connext?

Meanwhile using connext, we are facing some issues like lack of control, visibility and connections. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Connext.

Customer Service Rep

Starting at $1,800.00
1 Full Time Dedicated Staff Per Month

Accountant

Starting at $2,000.00
1 Full Time Dedicated Staff Per Month

Medical Billing and Scheduling Specialist

Starting at $2,000.00
1 Full Time Dedicated Staff Per Month