# ConnectProtect Managed Detection and Response Reviews
**Vendor:** Secon Cyber  
**Category:** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 4
## About ConnectProtect Managed Detection and Response
Improve your organisation&#39;s cyber security by monitoring, identifying and responding to threats from one single platform. -Continuous Monitoring - 24x7x365 monitoring of security events and threats. -Rapid Detection - Early identification of potential threats that were not detected by existing security products. -Threat Hunting- Proactive threat hunting and investigation by Secon Cyber’s 24 x 7 Security Operations Centre (SOC) and AI. -Single Pane of Glass - Centralised visibility and reporting in a single platform. -Rapid Onboarding - Quick and easy to implement. -Value - Predictable subscription-based pricing model with the ability to choose add-on services. -Security Incident Response - Incident response and ownership by Secon Cyber’s team of security experts. -Vendor Agnostic Platform- Leverage existing security products to collect security events at cloud scale across all users, devices, applications and infrastructure, whether they be on-premises, virtual or cloud. -Service Level Agreements - Incidents responded to within agreed service levels. -Service Reviews - Monthly service reviews to help you spot trends and reduce risk. -Low Total Cost of Ownership- Eliminates the need to buy additional SIEM technology or other capital investments. About Us: Secon Cyber is a leading cyber security company that provides a wide range of cyber security services and technologies to a substantial and diversified client base that includes corporations, financial institutions and governments. Founded in 1999, the firm is headquartered in the UK. We solve cyber security challenges using an array of services and technologies.




## ConnectProtect Managed Detection and Response Reviews
  ### 1. Connect Protect - Comprehensive Managed Detection and Response. Technical and Service excellence.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Q T. | Head of IT, Enterprise (> 1000 emp.)

**Reviewed Date:** July 16, 2021

**What do you like best about ConnectProtect Managed Detection and Response?**

Connect Protect is currently helping to provide a comprehensive and reliable Managed Detection and Response service.

The technical depth and customer service excellence of the Secon Cyber organisation is fantastic.  As a customer, it is comforting to know that behind the solution/service there is always going to be a dependable team who will respond to your needs (be it reactive or proactive).

There is a sensible menu level of services and these come at very competitive price points (before discounting for larger usage volumes).  After a thorough market analysis, Connect Protect came out on top across technical solution, pricing and service and comes highly recommended.

It has now been rolled out across multiple business units (across the region).

**What do you dislike about ConnectProtect Managed Detection and Response?**

As an earlier adopter, Secon Cyber has taken onboard all our suggestions on product improvements.  Hopefully, this can continue or that there is a customer forum established.

**What problems is ConnectProtect Managed Detection and Response solving and how is that benefiting you?**

It has enabled us to standardise the cyber MDR service across our BU units.  The single dashboard helps to provide necessary KPI and alerts all in one place.  In Secon Cyber we now have a single vendor and solution to work with and recommend across our businesses.

  ### 2. Connect Protect

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2021

**What do you like best about ConnectProtect Managed Detection and Response?**

It's great to things in a single dashboard.

**What do you dislike about ConnectProtect Managed Detection and Response?**

Nothing. Connect protect give good visibilty.

**What problems is ConnectProtect Managed Detection and Response solving and how is that benefiting you?**

Connect Protect gives us peace of mind that logs are being triaged and actioned without us having to do the leg work. We know that when a ticket is raised to us, it is unlikely to be a false positive.

  ### 3. Customer for several years

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wing L. | Senior Information Security Specialist

**Reviewed Date:** June 10, 2021

**What do you like best about ConnectProtect Managed Detection and Response?**

Flexible service and knowledgeable staff

**What do you dislike about ConnectProtect Managed Detection and Response?**

Azure Dashboard reports  could be improved

**What problems is ConnectProtect Managed Detection and Response solving and how is that benefiting you?**

ConnectProtect provides a managed security service for our endpoint protection solutions. The benefits are our devices globally are monitored for compliance and escalation of any alerts.

  ### 4. On boarding quick and easy - assisted by Secon every step of the way

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** June 18, 2021

**What do you like best about ConnectProtect Managed Detection and Response?**

Having a single pane of glass to see all our log events and alerts in a single place

**What do you dislike about ConnectProtect Managed Detection and Response?**

Would like the ability to format, modify or create our own dashboards

**What problems is ConnectProtect Managed Detection and Response solving and how is that benefiting you?**

End Point protection - ensuring all our client end points have up to date components


## ConnectProtect Managed Detection and Response Discussions
  - [What is ConnectProtect® Managed Detection and Response used for?](https://www.g2.com/discussions/what-is-connectprotect-managed-detection-and-response-used-for)

- [View ConnectProtect Managed Detection and Response pricing details and edition comparison](https://www.g2.com/products/connectprotect-managed-detection-and-response/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-08+15%3A20%3A33+-0500&secure%5Bsession_id%5D=7b0bb15d-ee74-4367-8822-8301e67fd279&secure%5Btoken%5D=a8681b356a0a2ba7792c0e40328b2014a0f1a948a0c1645c301567e8f5842012&format=llm_user)

## ConnectProtect Managed Detection and Response Features
**Platform Features**
- 24/7 support
- Proactive report alerts
- Application  control
- Proactive threat hunting
- Rapid response time
- Customizeable reports
- Managed Services

**Automation Capabilities**
- Automated remediation
- Automated investigation
- AI Agents

## Top ConnectProtect Managed Detection and Response Alternatives
  - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.9/5.0 (882 reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (400 reviews)
  - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - 4.7/5.0 (1,298 reviews)

