ConnectBooster has been primarily helpful in enabling our clients to pay virtually at their own convenience. The integrations and data visibility has been outstanding. It is easy to enable an end-user to pay on the portal. Review collected by and hosted on G2.com.

The fees can be steep depending on the payment method. We're struggling with some integrations implementations that were supposed to be easy. Review collected by and hosted on G2.com.

What I like most about ConnectBooster is that it solves one of the biggest operational problems most MSPs have:

Getting paid consistently and predictably.

Most MSP owners spend enormous effort on sales, service delivery, and customer success, but many still rely on surprisingly manual billing and collections processes. ConnectBooster automates much of that workflow. Review collected by and hosted on G2.com.

The pricing model can become expensive

This is the biggest criticism you’ll hear from MSP owners.

Historically, ConnectBooster’s pricing has included:

* Platform fees.

* Merchant processing fees.

* Volume-based charges tied to payment processing.

Impact:

As your MRR grows, ConnectBooster becomes more expensive even though the amount of work the platform performs doesn’t necessarily increase.

For a growing MSP, that can become a significant operational cost. Review collected by and hosted on G2.com.

ConnectBooster is a system that helps us centralize and keep our billing and accounts with our clients in order Review collected by and hosted on G2.com.

Difficult to criticize as the system is quite user-friendly and easy to configure Review collected by and hosted on G2.com.

ConnectBooster has helped streamline our payment collection process and improve cash flow significantly. The automated ACH and credit card payment system makes it easier for customers to pay on time, and the integration with our existing systems has reduced a lot of manual work for our office staff. The customer portal is also convenient and professional-looking, which helps create a smoother experience for clients. Review collected by and hosted on G2.com.

The platform can feel a bit overwhelming at first, especially when configuring automations and workflows. Some parts of the interface could be more intuitive, and troubleshooting certain issues may require support involvement more often than expected. Pricing can also add up depending on transaction volume and features being used. Review collected by and hosted on G2.com.

It's a very efficient tool for keeping client invoicing organized for automatic payments and seeing at a glance which clients are overdue. Review collected by and hosted on G2.com.

I like how easy it is to use, so there’s nothing I dislike about it. Review collected by and hosted on G2.com.

I like it for keeping billing and automatic collection centralized towards clients, quite user-friendly Review collected by and hosted on G2.com.

All its functionalities are useful and efficient when it comes to billing Review collected by and hosted on G2.com.

Excellent for accounts receivable management Review collected by and hosted on G2.com.

It worked wonderfully for me. I have no complaints about it. Review collected by and hosted on G2.com.

Payment automation and streamlined invoice processing, with PSA integration that helps improve cash flow and deliver noticeable efficiency gains. Review collected by and hosted on G2.com.

The setup can be complex, and the integration feels dependent on other systems. Transaction fees are a drawback, customization options are limited, and there’s a noticeable learning curve before everything feels straightforward. Review collected by and hosted on G2.com.

The best thing is the ability to track customer accounts, to be able to maintain effective control of billing. Review collected by and hosted on G2.com.

I have no negative comments about the app. Review collected by and hosted on G2.com.

It stays within the single Kaseya platform, which means fewer sync issues and a smoother overall experience. Review collected by and hosted on G2.com.

It adds another layer between Autotask and QuickBooks through ConnectBooster, which creates delays and leads to administrative issues. Review collected by and hosted on G2.com.