ConnectBooster is a marvel for maintaining control of customer accounts. Review collected by and hosted on G2.com.
My performance does not allow leaving a bad review about the app. Review collected by and hosted on G2.com.
It’s easy to use and it offers a way for customers to be able to see their past, present and future invoices. I like how there’s options to have saved payments, scheduled payments and autopay. Review collected by and hosted on G2.com.
Email customization could be better. Autopay rules are difficult for customers to follow and understand. Review collected by and hosted on G2.com.
Provides a payment portal for my customers. Review collected by and hosted on G2.com.
Setting up users is a little painful and password resets don't always work. Review collected by and hosted on G2.com.
Ease of having all billing in one place Review collected by and hosted on G2.com.
The learning curve can be slow sometimes. Review collected by and hosted on G2.com.
It provides a very professional, branded portal for our customers to access invoices and pay online. Review collected by and hosted on G2.com.
There are limitations on the merchant processing we can use. The available options are worse than what we can find on our own, and that ultimately keeps us from using the product. Review collected by and hosted on G2.com.
The ability to resolve a ticket directly into an invoice is very useful. Having all units operate within a single platform increases efficiency. The system is streamlined and delivers real-time results. Review collected by and hosted on G2.com.
I have not yet determined what Kaseya 365 Ops does the least effectively. Review collected by and hosted on G2.com.
No one enjoys chasing money, but we have to get paid to stay in business. Connectbooster has made it so much easier to get paid in a timely manner without having to pester clients. Review collected by and hosted on G2.com.
Ocassionally, we have issues with customers getting into their portal, but for the most part we have zero issues. Review collected by and hosted on G2.com.
The integration with the wider Kaseya product portfolio. Review collected by and hosted on G2.com.
There are a few frustrating bugs or API limitations that hinder usability. Review collected by and hosted on G2.com.
Our clients have access to all their invoices. It streamlines AR and we know how much incoming revenue is in the pipeline getting clients on auto-pay. Review collected by and hosted on G2.com.
Relying on QuickBooks Webconnext for invoice sync. Review collected by and hosted on G2.com.
Using ConnectBooster has streamlined our billing and payment collection steps. We can automate payment reminders, add any applicable fees, and move away from our previous CC processor that we disliked. Review collected by and hosted on G2.com.
None. It does what I need it to do. :))) Review collected by and hosted on G2.com.
Averages based on real user reviews.
2 months
10 months