Link copied to clipboard # Comm100 vs LiveChat Comparison - What are their main differences? Share [ Export ](/compare/comm100-network-corporation-comm100/livechat/export.csv) Comm100LiveChat[+ Add Product](#) Pricing **Comm100** Free Trial **$31.00** per\_user Per Month · Live Chat Startup **$55.00** per\_user Per Month · Live Chat Plus **Contact Us** · Live Chat Ultra **Contact Us** · AI Agent Show more **LiveChat** Free Trial **$25.00** per\_user Per Month · Starter **$59.00** per\_user Per Month · Team **$89.00** per\_user Per Month · Business **Custom Quote Available** per\_user Per Month · Enterprise Show more **Pricing Insights** from reviews Perceived Cost **Comm100** $$$$$ **LiveChat** $$$$$ Average Discount **Comm100** 27%19% more **LiveChat** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Comm100** 6 months Based on 100 responses **LiveChat** 6 months Based on 100 responses Return on Investment **Comm100** 6 months Based on 100 responses **LiveChat** 6 months Based on 100 responses ![Comm100](https://images.g2crowd.com/uploads/product/hd_favicon/dfd3e4b10b4466b84af210dbde4a1faa/comm100-network-corporation-comm100.svg "Comm100") ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Comm100** [ Features (9) ](https://www.g2.com/products/comm100-network-corporation-comm100/reviews?filters%5Bsentiment_snippet%5D=2381453&qs=pros-and-cons#reviews)[ Ease of Use (8) ](https://www.g2.com/products/comm100-network-corporation-comm100/reviews?filters%5Bsentiment_snippet%5D=2381507&qs=pros-and-cons#reviews)[ Chatbot Issues (2) ](https://www.g2.com/products/comm100-network-corporation-comm100/reviews?filters%5Bsentiment_snippet%5D=2381484&qs=pros-and-cons#reviews)[ Improvements Needed (2) ](https://www.g2.com/products/comm100-network-corporation-comm100/reviews?filters%5Bsentiment_snippet%5D=2486947&qs=pros-and-cons#reviews) **LiveChat** [ Ease of Use (24) ](https://www.g2.com/products/livechat/reviews?filters%5Bsentiment_snippet%5D=1635429&qs=pros-and-cons#reviews)[ Features (20) ](https://www.g2.com/products/livechat/reviews?filters%5Bsentiment_snippet%5D=2361164&qs=pros-and-cons#reviews)[ Not Intuitive (7) ](https://www.g2.com/products/livechat/reviews?filters%5Bsentiment_snippet%5D=2361076&qs=pros-and-cons#reviews)[ Chatbot Issues (6) ](https://www.g2.com/products/livechat/reviews?filters%5Bsentiment_snippet%5D=2289838&qs=pros-and-cons#reviews) Integrations **Comm100** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aef0df36509fb045e2c810d5302ae8d2/watermelon-research-canvas.png "Product Avatar Image") Canvas ](https://www.g2.com/products/watermelon-research-canvas/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3bbda1c044fc55d4fc221137b20dee96/cisco-unified-contact-center-express.png "Product Avatar Image") Cisco Unified Contact... ](https://www.g2.com/products/cisco-unified-contact-center-express/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_39fd4b4e60615c64b86299fb8743008b/cisco-cisco-webex-support.jpg "Product Avatar Image") Webex Support Center ](https://www.g2.com/products/cisco-cisco-webex-support/reviews)[ View all ](https://www.g2.com/products/comm100-network-corporation-comm100/integrations) **LiveChat** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c105f4f8827168bae9e6e660fe8ee3eb/1crm.png "Product Avatar Image") 1CRM ](https://www.g2.com/products/1crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0ef656e3330e2a5b8e59939185859257/1password.png "Product Avatar Image") 1Password ](https://www.g2.com/products/1password/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69e8a2962bb24f0111a8d7d6244149b3/2way-app.png "Product Avatar Image") 2way.app ](https://www.g2.com/products/2way-app/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ View all ](https://www.g2.com/products/livechat/integrations) Screenshots **Comm100** ![Comm100 screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1295094/comm100-omnichannel-2x.png) **LiveChat** ![LiveChat screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1574757/1-ChatWidget.png) **Ratings** from reviews Meets Requirements **Comm100** **8.8** /10 Based on 54 responses **LiveChat** **9.1** /10 Based on 712 responses Ease of Use **Comm100** **9.0** /10 Based on 54 responses **LiveChat** **9.3** /10 Based on 711 responses Ease of Setup **Comm100** **8.8** /10 Based on 44 responses **LiveChat** **9.0** /10 Based on 291 responses Ease of Admin **Comm100** **9.1** /10 Based on 27 responses **LiveChat** **9.1** /10 Based on 280 responses Quality of Support **Comm100** **9.0** /10 Based on 51 responses **LiveChat** **9.1** /10 Based on 660 responses Has the product been a good partner in doing business? **Comm100** **8.8** /10 Based on 27 responses **LiveChat** **9.1** /10 Based on 272 responses Product Direction (% positive) **Comm100** **8.5** /10 Based on 53 responses **LiveChat** **8.3** /10 Based on 703 responses **Features** ratings from reviews Live Chat **8.2** /10 Based on 39 responses **8.5** /10 Based on 413 responses Help Desk Not enough data **8.8** /10 Based on 440 responses Customer Self-Service Not enough data **8.3** /10 Based on 9 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 46.6% Mid-Market(51-1000 emp.) 43.1% Enterprise(\> 1000 emp.) 10.3% Small-Business(50 or fewer emp.) 46.6% Mid-Market(51-1000 emp.) 43.1% Enterprise(\> 1000 emp.) 10.3% Small-Business(50 or fewer emp.) 44.6% Mid-Market(51-1000 emp.) 37.6% Enterprise(\> 1000 emp.) 17.9% Small-Business(50 or fewer emp.) 44.6% Mid-Market(51-1000 emp.) 37.6% Enterprise(\> 1000 emp.) 17.9% **Reviewers' Industry** [![Comm100](https://images.g2crowd.com/uploads/product/hd_favicon/dfd3e4b10b4466b84af210dbde4a1faa/comm100-network-corporation-comm100.svg "Comm100")](https://www.g2.com/products/comm100-network-corporation-comm100/reviews) Comm100 Gambling & Casinos 16.4% Computer Software 14.5% Information Technology and Services 7.3% Accounting 5.5% Computer Games 5.5% Other 50.9% [![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")](https://www.g2.com/products/livechat/reviews) LiveChat Computer Software 8.8% Information Technology and Services 8.6% Retail 6.3% Financial Services 3.9% Internet 3.7% Other 68.8% Alternatives **Comm100 Alternatives** ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") [ Fin ](/products/fin/reviews) ![LiveAgent](https://images.g2crowd.com/uploads/product/hd_favicon/e0e7e8e18c5585ace107ec3c2e5b9e7f/liveagent.svg "LiveAgent") [ LiveAgent ](/products/liveagent/reviews) ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") [ Zendesk for Customer Service ](/products/zendesk-for-customer-service/reviews) ![Freshchat](https://images.g2crowd.com/uploads/product/hd_favicon/11816ec7e2663eb06b74cbab32900fda/freshworks-freshchat.svg "Freshchat") [ FreshChat ](/products/freshworks-freshchat/reviews) **LiveChat Alternatives** ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") [ Zendesk for Customer Service ](/products/zendesk-for-customer-service/reviews) ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") [ Fin ](/products/fin/reviews) ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") [ Tidio ](/products/tidio/reviews) ![LivePerson](https://images.g2crowd.com/uploads/product/hd_favicon/5f68a9fcd7a52d993079248f2f393c24/liveperson.svg "LivePerson") [ LivePerson ](/products/liveperson/reviews) ## Comm100 vs LiveChat FAQs Generated using AI Last updated: August 17, 2026 ### What is the difference between LiveChat vs Comm100? LiveChat stands out for its higher G2 rating, larger review volume, and slightly stronger reviewer-cited strengths compared to Comm100. | [LiveChat](https://www.g2.com/products/livechat/reviews) | [Comm100](https://www.g2.com/products/comm100-network-corporation-comm100/reviews) | | --- | --- | | 4.5/5 (810 reviews) | 4.4/5 (54 reviews) | | Small-Business | Small-Business | | 9.0 | 8.6 | | 9.1 | 8.8 | | Ease of Use (24 all-time mentions) | Features (9 all-time mentions) | ### How do the pricing models of LiveChat and Comm100 compare? LiveChat reviewers express more concern about pricing value, while Comm100 is consistently described as reasonably priced and a strong value. - **LiveChat:** In recent reviews, several reviewers note that advanced features and higher tiers can be expensive for small teams, and price increases have been a recurring concern. - **Comm100:** Reviewers consistently describe Comm100 as reasonably priced and a good value for the features and support provided. - **Switching reasons:** Reviewers mention switching to Comm100 to save money and gain access to a comprehensive feature set at a lower cost. ### What are the best alternatives to LiveChat and Comm100? The top three alternatives to LiveChat and Comm100 are Fin, Zendesk for Customer Service, and Tidio. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [LiveChat](https://www.g2.com/products/livechat/reviews) | 4.5/5 (810 reviews) | Small-Business | Advanced features can be expensive for small teams | Ease of Use (24 all-time mentions) | | [Comm100](https://www.g2.com/products/comm100-network-corporation-comm100/reviews) | 4.4/5 (54 reviews) | Small-Business | Reasonably priced and strong value | Features (9 all-time mentions) | | [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5 (3901 reviews) | Small-Business | — | — | | [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) | 4.3/5 (7035 reviews) | Mid-Market | — | — | | [Tidio](https://www.g2.com/products/tidio/reviews) | 4.6/5 (1960 reviews) | Small-Business | — | — | ### Which Live Chat features should I prioritize when comparing LiveChat and Comm100? Buyers comparing LiveChat and Comm100 should prioritize ease of use, automation features, integrations, customization, and AI capabilities. - **Ease of Use:** LiveChat (24 all-time mentions), Comm100 (8 all-time mentions) - **Automation Features:** LiveChat (10 all-time mentions), Comm100 (3 all-time mentions) - **Integrations:** LiveChat (13 all-time mentions), Comm100 (—) - **Customization:** LiveChat (7 all-time mentions), Comm100 (—) - **AI Capabilities:** LiveChat (AI Copilot, suggested replies, conversation summaries), Comm100 (AI agent, live translation, automation) ### What are the pros and cons of LiveChat vs Comm100? LiveChat's headline strength is ease of use and robust automation, while Comm100 is praised for its feature set and value. - **LiveChat strengths:** Ease of use (24 all-time mentions), automation features (10 all-time mentions), integrations (13 all-time mentions), intuitive UI (12 all-time mentions), and quick setup (10 all-time mentions). - **LiveChat trade-offs:** Advanced features and higher tiers can be expensive for small teams, price increases are a recurring concern, and some reviewers cite limited reporting and workflow flexibility. - **Comm100 strengths:** Features (9 all-time mentions), ease of use (8 all-time mentions), helpful support (7 all-time mentions), efficiency (5 all-time mentions), and strong value for price. - **Comm100 trade-offs:** Some reviewers note performance issues, limited customization, and a learning curve for advanced features. ### Is LiveChat or Comm100 better for small businesses? Comm100 is the better fit for small businesses due to its strong value sentiment and positive small-business reviewer feedback. - **LiveChat:** Largest segment is Small-Business; reviewers note ease of use and setup, but recurring concerns about pricing for small teams. - **Comm100:** Largest segment is Small-Business; reviewers consistently describe it as reasonably priced, easy to use, and supportive for small teams. ### Which Live Chat platform has better integrations? LiveChat is favored by reviewers for integrations, with more frequent mentions and broader third-party tool support. - **LiveChat:** Facebook (25 all-time mentions), ChatBot (24 all-time mentions), integrations (13 all-time mentions) are frequently cited by reviewers. - **Comm100:** Reviewers mention integrations with Salesforce and HubSpot in recent reviews, but with fewer all-time mentions and less frequency than LiveChat. ### How do LiveChat and Comm100 compare on customer support? LiveChat and Comm100 are rated within 0.3 points on Quality of Support, with LiveChat at 9.1 and Comm100 at 8.8, indicating near-parity. - **LiveChat:** Reviewers highlight responsive support, helpful onboarding, and knowledgeable assistance, with 11 all-time mentions for customer support. - **Comm100:** Reviewers describe the support team as helpful, supportive, and responsive, with 5 all-time mentions for customer support. ### Which is easier to implement, LiveChat or Comm100? LiveChat scores higher on Ease of Setup (9.0 vs. 8.6), indicating it is easier to implement than Comm100. - **LiveChat:** Reviewers consistently describe setup as quick, straightforward, and easy, with 14 all-time mentions for easy setup and multiple recent reviews citing fast implementation. - **Comm100:** Reviewers generally find setup easy and intuitive, but some note a learning curve for advanced features and occasional challenges with integrations. ### Which product has better Live chat? LiveChat is the stronger product for live chat, with higher reviewer-cited mention counts and a higher Ease of Use score. - **LiveChat:** Live Chat (19 all-time mentions), Ease of Use score 9.3, robust automation and AI features, and positive sentiment for chat functionality. - **Comm100:** Chat Features (4 all-time mentions), Ease of Use score 8.9, praised for live translation and AI agent, but with fewer reviewer-cited mentions for live chat specifically.