The cost model was transparent and fully professional, and we never had to worry about the verification of the bill raised. All of the tasks were performed on time. Regular monitoring of task was done by CTS client manager. Review collected by and hosted on G2.com.
The attrition rate in CTS was very high, so most of our resources/client relation managers / SPOCs used to get changed very frequently. Later on, we also felt the quality of tasks was degraded due to more focus on target over quality Review collected by and hosted on G2.com.
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