Cloudways Reviews (1,135)

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Reviews

Cloudways Reviews (1,135)

View 1 Video Reviews
4.7
1,135 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the excellent support provided by Cloudways, highlighting the team's responsiveness and technical expertise. Many appreciate the ease of use and intuitive dashboard, which simplifies server management and deployment. However, some users note that the pricing can be higher than expected, especially for additional services.

Pros & Cons

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AB
Antonio b.
owner
Small-Business (50 or fewer emp.)
"Easy managed hosting for Wordpress"
4/5
What do you like best about Cloudways?

I like the flexibility that Cloudways offers. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Support is good - I had problems before with support and got an email response from one of the leads who personally helped me with my problems. Review collected by and hosted on G2.com.

Response from Marium Idrees of Cloudways

Hello there! Thank you for sharing your feedback about your experience with Cloudways. We truly appreciate your perspective.

Please share your registered email address with us via DM on Facebook or Twitter (X). Without specific account details, it's challenging to pinpoint the exact cause of the delay in receiving your password reset emails.

We value your input and want to ensure a smoother experience for you. If you've any other concerns, feel free to contact us. We're committed to resolving any issues and ensuring a positive experience for our users.

Thank you for your understanding.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Happy I made the switch"
5/5
What do you like best about Cloudways?

I haven't added any sites to my cloud ways server recently, but I am aware that they improved the migration, client base invoicing has been added recently but I have't use dit yet Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I have included Cloudways Breese plugin to enable flushing of cache easier from the website's backend, which helps with caching issues Review collected by and hosted on G2.com.

Ranbir R.
RR
Ranbir R.
Blogger & SEO Professional
Information Technology and Services
Small-Business (50 or fewer emp.)
"Effortless Management and Outstanding 24/7 Support"
5/5
What do you like best about Cloudways?

Been using Cloudways for a long time. I like its easy to use dashboard. It's easier to integrate a server with the domain. Moreover, the 24/7 customer support is one of the amazing features. Support is helpful in every error. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Sometimes, the database manager takes time to load and then you've to manually unblock its pop-up on the browser. Review collected by and hosted on G2.com.

Tanya R.
TR
Tanya R.
Administrator
Small-Business (50 or fewer emp.)
"Consistently Reliable and Handles Traffic Without Issue"
5/5
What do you like best about Cloudways?

Cloudways was able to help me migrate my blog from a serve that kept crashing on me and since we got it moved over it has been consistently functioning without issue. They have quick customer support chats available to answer questions that made it easy to use and learn. The amount of features included with the autonomous plan are excellent. The Included Cloudflare alone is worth the price we pay. I don't have to worry about the surges of traffic, or bots crawling the site, and it also includes the cache features to keep images scaled appropriately. It's nice that it's all on one simple dashboard and I like being able to easily find the error logs so I can investigate quickly. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

While the migration ended up being fairly simple, I would have liked a little bit more guidance of what to do after they finished on their end. Mostly because I was moving a site that was already a little bit of a confusing situation where I have my main site elsewhere and this part is just the blog, so I get that my situation is unique. At least they were able to help through the live chats instantly though so it ended up simple enough! Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"Great for Cloud Hosting Services"
5/5
What do you like best about Cloudways?

I like the new automation features, especially the AI monitoring and Cloudflare upgrades. Cloudways feels faster and easier to manage now. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I’d love to see per‑site local backups. Managing backups would be much easier without having to handle the entire server each time. Review collected by and hosted on G2.com.

Mattia F.
MF
Mattia F.
Specialista web
Small-Business (50 or fewer emp.)
"Best AIO optimized private server hosting"
4.5/5
What do you like best about Cloudways?

I have been very impressed with the performance of the Cloudways hosting service. It offers optimized, fast and simple solutions, while remaining permissive enough for advanced use. I will no doubt continue to use it for many more projects. Of the several tried it is the hosting that allows you to quickly and securely host many types of sites, even those that require high performance, the many plans allow you to have all the hardware you need without overdoing it. Cloudways is an outstanding product that stands out in the crowded hosting market. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

The only small drawback is that it may not be as convenient for sites that require few resources but a large web space; such situations would require buying an AWS, Google or similar server at quite high cost per gb, or choosing an oversized server for a single site. Review collected by and hosted on G2.com.

AS
Abdo S.
Digital Publisher
Newspapers
Small-Business (50 or fewer emp.)
"Exceptional WordPress Hosting with Stellar Support"
5/5
What do you like best about Cloudways?

I've been using Cloudways for 7 years, and I'm really impressed with its fantastic features and excellent technical support. Setting it up was incredibly easy; the control panel is straightforward without any complications. I love the robust security and speed Cloudways provides, which is essential for my WordPress hosting needs, especially considering that Google prioritizes fast and secure sites. I appreciate the suite of integrated add-ons, like Cloudflare, antivirus, firewall services, and the latest PHP versions, all offered at a nominal charge, which would be costlier if subscribed to externally. The ease of use and reliable support is something I truly value. With additional services like email and AI features provided economically, Cloudways ensures my operations are both efficient and affordable. The security aspects, enhanced by services like DDoS and bot blocking through Cloudflare, as well as caching solutions, are critical for maintaining my site's performance. Their customer support, available 24/7, is exceptional, always ready to assist when needed. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I find the lack of a built-in file manager inconvenient. Although I was able to resolve this by downloading a plugin for WordPress, it would be more efficient and user-friendly to have this feature integrated directly into the platform. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"a very satisfying experience so far for me, not perfect but definitely the best"
4.5/5
What do you like best about Cloudways?

ohh, their pay-as-you go option, makes it very convenient for me, i am a booger and a reviewer of product so i actually need on a yearly basis to evaluate my hosting option. so far even after a short while. this guys are the best. from sever to their application to their pricing as compared to the services they provide is top notch. will partner with them for many years to come Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

well, their mode of signup was a bit complex for me Review collected by and hosted on G2.com.

Tsahi L.
TL
Tsahi L.
Founder
Small-Business (50 or fewer emp.)
"Simple, Flexible Hosting with Powerful Options—A Bit Complex for WordPress Beginners"
5/5
What do you like best about Cloudways?

Cloudways is straightforward to use with no frills and a lot of server configurations and payment tiers.

I use it to run multiple Wordpress sites - some hobbyists and some professional, that my business rely on.

Using Cloudways is relatively simple. It automates most of the tasks which means that I don't really need to enter the Cloudways dashboard itself frequently Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

At times, the fact that it has a lot of options makes it seem/look like an IaaS solution rather than a Wordpress SaaS alternative. Review collected by and hosted on G2.com.

Eric B.
EB
Eric B.
Audio Engineer
Music
Small-Business (50 or fewer emp.)
"Affordable Web Hosting with Stellar Support"
5/5
What do you like best about Cloudways?

I appreciate Cloudways' fast technical support responses and find the dashboard easy to use. I also think the initial setup was actually very easy. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I think it would be nice to have more on-site training so I can learn about all of the things in these menus. Review collected by and hosted on G2.com.