
The advertised bandwidth pricing initially appealed to me. My use was too brief to assess long-term performance. Review collected by and hosted on G2.com.
When I signed up, the pricing page advertised extra bandwidth at €1.50/TB without a clear Hong Kong exception. The dashboard showed €5/TB instead. I stopped the server shortly after discovering this, with only €0.2347 in usage charges and €9.7653 remaining in credit. The support exchange stretched over approximately three days. Support acknowledged that the pricing page had not made the location difference clear, but refused to refund the unused balance, citing their non-refundable deposit policy. They offered to let me spend the credit in other locations. I was disappointed by the unclear pricing and the refusal to refund the remaining credit despite acknowledging the disclosure problem. Review collected by and hosted on G2.com.