--- title: Cloud Assess Reviews meta_title: 'Cloud Assess Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 50 reviews by the users' company size, role or industry to find out how Cloud Assess works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 50 scale: '5' date_modified: '2026-10-23' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning ---

Cloud Assess Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of Cloud Assess, appreciating its user-friendly interface and responsive support. (19 mentions)
Users commend the responsive and helpful customer support of Cloud Assess, significantly enhancing their experience and success. (15 mentions)
Users find Cloud Assess extremely user-friendly and appreciate the prompt, supportive customer service and guidance. (12 mentions)
Users commend the rapid response time of Cloud Assess, appreciating the prompt assistance from the support team. (7 mentions)
Users value the efficiency improvements of Cloud Assess, enhancing training while saving time and reducing paperwork. (5 mentions)
Users experience some technical issues, including glitches and difficulties with class lists and feedback section functions. (6 mentions)
Users find the limited features of Cloud Assess frustrating, especially with restricted customization and inefficient media uploads. (4 mentions)
Users note missing features that impact usability, including clunky processes and compatibility issues with question types. (3 mentions)
Users find the update issues frustrating, especially with unannounced UI changes and complex update processes. (3 mentions)
Users find the confusing interface challenging, preferring the familiarity of the older version. (2 mentions)

5 Pros or Advantages of Cloud Assess

5 Cons or Disadvantages of Cloud Assess

Cloud Assess Reviews (50)

Reviews

Cloud Assess Reviews (50)

4.7
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AN
Verified User in Education Management
"A fantastic LMS Program for Vocational Training"
5/5
What do you like best about Cloud Assess?

Cloud Assess has been great to use. It’s really easy to find your way around, and learners pick it up quickly too, which makes everything run smoother. Making changes - like updating assessments or tweaking settings - is simple and doesn’t take much time.

The Helpdesk is also a big plus. Whenever I’ve needed support, they’ve been quick to respond and super helpful.

Overall, it’s easy, flexible, and just makes the whole process easier for everyone. Review collected by and hosted on G2.com.

What do you dislike about Cloud Assess?

There isn’t a lot to dislike, after using Cloud Assess for several years, I find it very straightforward and user-friendly. Review collected by and hosted on G2.com.

Response from Helen Baker of Cloud Assess

Thanks for the great review! We’re really glad to hear Cloud Assess has been easy to use for both you and your learners, and that managing and updating assessments is straightforward.

AN
Verified User in Education Management
"Highly recommend Cloud Assess"
5/5
What do you like best about Cloud Assess?

We have worked with Cloud Assess for just over 2 years. The support and advise offered by the Cloud Assess team has been fantastic. The online help desk, manned by real people, offers support within seconds. If we require additional or more in depth support we are able to easily book in for an online session with our consultant. The resource section also contains a helpful user guides.

The features are constantly being updated and new options being released. This helps keep our training products fresh and interactive. Review collected by and hosted on G2.com.

What do you dislike about Cloud Assess?

The process for marking student attendance is the only area I could see for approvement. Review collected by and hosted on G2.com.

Response from Helen Baker of Cloud Assess

Thanks so much for taking the time to leave a review. We’re pleased you’re having a great experience with Cloud Assess. If you ever have a feature request or spot an area for improvement, please don’t hesitate to discuss it with your Customer Success Manager. Many thanks once again!

AN
Verified User in E-Learning
"Cloud Assess is a user friendly, intuitive platform that all users seem to really enjoy."
4.5/5
What do you like best about Cloud Assess?

It is user friendly for students, trainers and administrators. I like that my feedback and suggestions are taken on board quickly and often actioned. Review collected by and hosted on G2.com.

What do you dislike about Cloud Assess?

There are still a few clunky processes in the back end where I work and I have logged these as feature requests. Some of these things would make the user experience even better. Review collected by and hosted on G2.com.

Response from Helen Baker of Cloud Assess

Thanks so much for the feedback! We’re glad Cloud Assess is supporting a more engaging, paper-free learning experience, and we appreciate your suggestions as we continue to improve.

AN
Verified User in Education Management
"Very happy long term client"
5/5
What do you like best about Cloud Assess?

Saved time and our student success rates and customer satisfaction has increaded Review collected by and hosted on G2.com.

What do you dislike about Cloud Assess?

As a small 1-2 person business the billing is a bit tricky for us to make profit in our course enrolments and processing but their product has saved us time and headache with trainer-student shared documentation and resulting and emailing processes so this can also be seen as a silve-lining example. Review collected by and hosted on G2.com.

Response from Helen Baker of Cloud Assess

Thanks so much for your feedback and your continued support! We’re glad Cloud Assess is saving you time and supporting improved student outcomes, and it’s great to hear the assessment features are working well for your learners.

AN
Verified User in Higher Education
"A strong local offering providing a modern approach to learning content delivery"
4/5
What do you like best about Cloud Assess?

the Cloud Assess team are working continually to improve the experience for both admin and learners including looking at appropriate yet innovative ways to include AI. Review collected by and hosted on G2.com.

What do you dislike about Cloud Assess?

We have some very specific niche uses for our organisations content delivery and we don't always fit Cloud Asses's broader approach. Review collected by and hosted on G2.com.

Response from Helen Baker of Cloud Assess

Thanks so much for the feedback! We’re glad Cloud Assess is supporting your learning and assessment delivery. If you ever have specific requirements, please don’t hesitate to raise a feature request. Your feedback helps shape where we go next.

GH
George H.
Training Development Officer
"A highly professional, intuitive, and client-driven platform."
5/5
What do you like best about Cloud Assess?

From the very beginning, one of the most distinguishing factors in choosing Cloud Assess was the exceptional and ongoing customer service I received while working at Australia Zoo. The Cloud Assess platform is extremely user-friendly and maintains a clean, professional interface that makes navigating the system effortless.

While Learning Management Systems can often be complex, Cloud Assess stands out by not only promoting but delivering accessible, reliable platform support. The team consistently goes above and beyond to simplify processes and provide tailored guidance.

Beyond staff training and development, we quickly discovered the platform’s flexibility to support a wide range of additional initiatives. Despite these being quite diverse and outside the traditional training scope, Cloud Assess was always willing to support our goals and assist in every capacity. Review collected by and hosted on G2.com.

What do you dislike about Cloud Assess?

I’ve had a very positive experience overall, with little to fault. If anything, occasional minor delays in system updates or feature releases were noted, but these were always well-communicated and promptly addressed by the support team. Review collected by and hosted on G2.com.

AN
Verified User in E-Learning
"User friendly, great customer service"
4/5
What do you like best about Cloud Assess?

It's very user friendly from a student point of view. The support team is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Cloud Assess?

As an administrator, it can be tricky to figure out all the steps involved in completing certain tasks. Some processes feel a bit complex. Review collected by and hosted on G2.com.

Response from Helen Baker of Cloud Assess

Thanks so much for the feedback! We’re glad to hear Cloud Assess is delivering a positive experience for students and that our support team has been helpful and responsive. We also appreciate your comments on admin workflows. You’re always welcome to book time with your Customer Success Manager for tailored guidance on streamlining these processes.

AN
Verified User in Hospital & Health Care
"LOVE CA"
5/5
What do you like best about Cloud Assess?

It is easy to navigate - our tech-challenged learners all learn how to use it just fine. From an admin perspective it is easy to track learner progress and see how active learners are. Review collected by and hosted on G2.com.

What do you dislike about Cloud Assess?

At times it's a bit of a mystery how to get something working. E.G., for a trainer to update dates, I would need to release the competency, release the assessment and then make sure the student is still active. I love the troubleshooting, but some of my colleagues are a bit put off by it. Review collected by and hosted on G2.com.

Response from Helen Baker of Cloud Assess

Thanks for the love! We're glad Cloud Assess is supporting both learners and admins so well. For help with specific workflows, don’t hesitate to reach out to your Customer Success Manager.

AN
Verified User in Civil Engineering
"Increased efficiency"
5/5
What do you like best about Cloud Assess?

The chance for clients to complete activities before training which improves our product and enables us as a team to provide more training and cut down on physical paper use/ scanning. Review collected by and hosted on G2.com.

What do you dislike about Cloud Assess?

The occasional glitch which is usually rectified by the cloud assess team quite rapidly Review collected by and hosted on G2.com.

Response from Helen Baker of Cloud Assess

Thanks for the review! We’re glad Cloud Assess is helping improve efficiency and support learners to prepare ahead of training.

AN
Verified User in Hospital & Health Care
"Team is awesome and helpful!"
4/5
What do you like best about Cloud Assess?

Mostly easy to use, nice to look at and easy to navigate. Our account manager Jake is also really helpful! Review collected by and hosted on G2.com.

What do you dislike about Cloud Assess?

There are some downsides, for example on the app, some of the question types are not compatible. Review collected by and hosted on G2.com.

Response from Helen Baker of Cloud Assess

Thanks for the review! We’re glad you’re finding Cloud Assess easy to use, and we’ll be sure to pass your kind words on to Jake 😊 Don’t hesitate to share any feature requests with him.