# CliPlace Reviews
**Vendor:** CliPlace  
**Category:** [Help Desk Software](https://www.g2.com/categories/help-desk)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About CliPlace
CliPlace is a Customer Self-Service Portal that is integrated with the HubSpot Service Hub. Individual branded portal for the Customer with the possibility of ticket creation, adding replies and attachments, notifications about status changes - this is the easiest way to provide your customers with self-service tickets 24/7. As a business owner, you get a portal where you connect different businesses, add an unlimited number of customers, manage access, configure ticket fields, view customer activities, get zero maintenance and receive maximum data security.




## CliPlace Reviews
  ### 1. Ticket viewing is available for the customer. Quick and easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about CliPlace?**

A unique opportunity to have a ticket portal for my clients and at the same time use the HubSpot service hub

**What do you dislike about CliPlace?**

Not enough features. In addition to tickets, customers need to view deals, payments, documentation, video call recordings, etc.

**Recommendations to others considering CliPlace:**

You can use the Cliplace portal if you want to inform customers about ticket status. If you need more, you should look for some alternatives.

**What problems is CliPlace solving and how is that benefiting you?**

Fulfilled the wishes of our customers - we have made information about tickets available and fast.


## CliPlace Discussions
  - [What is CliPlace used for?](https://www.g2.com/discussions/what-is-cliplace-used-for)

- [View CliPlace pricing details and edition comparison](https://www.g2.com/products/cliplace/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+07%3A27%3A31+-0500&secure%5Bsession_id%5D=dd8e0f0e-9cb8-45da-9704-af9f5d450da1&secure%5Btoken%5D=7a2082dc1d67b31803d32c2f277e17935d75d34cee973cd7598d970f4b28c5ee&format=llm_user)

## CliPlace Features
**Ticket and Case Management**
- Ticket creation user experience
- Ticket response user experience
- Workflow
- Response Automation
- SLA Management
- Attachments/Screencasts
- Ticket Collaboration
- Customer and Contacts Database

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Help Desk**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Communication Channels**
- Customer Portal
- Email to Case
- Chat/Live Support
- Social Integration
- Voice

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Integration
- Reporting
- Dashboards

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