---
title: CliPlace Reviews
meta_title: 'CliPlace Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CliPlace works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# CliPlace Reviews
**Vendor:** CliPlace  
**Category:** [Help Desk Software](https://www.g2.com/categories/help-desk)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About CliPlace
CliPlace is a Customer Self-Service Portal that is integrated with the HubSpot Service Hub. Individual branded portal for the Customer with the possibility of ticket creation, adding replies and attachments, notifications about status changes - this is the easiest way to provide your customers with self-service tickets 24/7. As a business owner, you get a portal where you connect different businesses, add an unlimited number of customers, manage access, configure ticket fields, view customer activities, get zero maintenance and receive maximum data security.




## CliPlace Reviews
  ### 1. Ticket viewing is available for the customer. Quick and easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** November 10, 2021

**What do you like best about CliPlace?**

A unique opportunity to have a ticket portal for my clients and at the same time use the HubSpot service hub

**What do you dislike about CliPlace?**

Not enough features. In addition to tickets, customers need to view deals, payments, documentation, video call recordings, etc.

**Recommendations to others considering CliPlace:**

You can use the Cliplace portal if you want to inform customers about ticket status. If you need more, you should look for some alternatives.

**What problems is CliPlace solving and how is that benefiting you?**

Fulfilled the wishes of our customers - we have made information about tickets available and fast.


## CliPlace Discussions
  - [What is CliPlace used for?](https://www.g2.com/discussions/what-is-cliplace-used-for)

- [View CliPlace pricing details and edition comparison](https://www.g2.com/products/cliplace/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-06+02%3A17%3A46+-0500&secure%5Bsession_id%5D=58fb0959-03e3-4d23-b510-2d8d7ce8f4c9&secure%5Btoken%5D=0caee18dbeb3c040890f99bf7a426a0d8b03d1007131795d1ea04593bd8812c8&format=llm_user)

## CliPlace Features
**Ticket and Case Management**
- Ticket creation user experience
- Ticket response user experience
- Workflow
- Response Automation
- SLA Management
- Attachments/Screencasts
- Ticket Collaboration
- Customer and Contacts Database
- Workflow Management
- Knowledge Base Management
- Ticket Management
- Call Center Management
- Queue Management
- Inbox Management
- Support Ticket Management
- Email Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Help Desk**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Communication Channels**
- Customer Portal
- Email to Case
- Chat/Live Support
- Social Integration
- Voice
- Video Chat

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Third-Party Integrations
- Reporting
- Activity Dashboard
- Mobile Access

**Additional Functionality**
- Automated Routing
- Chatbot
- Reporting & Statistics
- Autoresponders
- AI Copilot
- Real-Time Monitoring
- CRM
- Gamification
- Conversation Intelligence
- Customizable Fields
- Surveys & Feedback
- Key Performance Indicators
- Collaboration Tools
- Multi-Channel Communication
- Voice Recognition
- Live Chat
- Task Automation
- IVR
- Language Detection
- Multiple Data Sources
- Predictive Analytics
- API
- Alerts/Escalation
- Data Security
- Interaction Tracking
- Prioritization
- Secure Data Storage
- Macros/Templated Responses
- Performance Metrics
- Single Sign On
- Mobile App
- Reporting/Analytics
- Access Controls/Permissions
- Email Templates
- Real-Time Notifications
- Automated Responses
- Data Import/Export
- Personalization
- Workflow Automation

## Top CliPlace Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,664 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,703 reviews)