--- title: ClinicMind Reviews meta_title: 'ClinicMind Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 239 reviews by the users' company size, role or industry to find out how ClinicMind works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 239 scale: '5' date_modified: '2026-08-15' parent_category: name: Specialty Practice Management url: https://www.g2.com/categories/specialty-practice-management --- # ClinicMind Reviews **Vendor:** ClinicMind **Category:** [Chiropractic Software](https://www.g2.com/categories/chiropractic) **Average Rating:** 4.6/5.0 **Total Reviews:** 239 ## About ClinicMind ClinicMind is the all-in-one, ONC-certified platform that runs an independent practice on one system EHR, billing, scheduling, credentialing, patient engagement, and payments, backed by a support team practices consistently rate as its standout strength. A G2 Leader for 15 consecutive quarters and ONC-certified, ClinicMind serves chiropractic and mental / behavioral health practices with the same integrated platform that eliminates the disconnected "Frankenstack" of tools payers exploit. They win when your practice runs on disconnected software. A billing platform that doesn't talk to your EHR. A patient portal nobody uses. Credentialing in a spreadsheet. Scheduling in one system, documentation in another. Every gap in your workflow is a gap in your defense — and payers know exactly where to find it. That's the Frankenstack. Practices that switch to ClinicMind report faster documentation, fewer denials, and more predictable revenue. ClinicMind was built to close those gaps — not with another point solution, but with one unified platform that connects every part of your practice into a single system payers can't exploit. No clinician should suffer burnout or be cheated out of their hard-earned reimbursements by systems that were never designed to work together. We unify EHR, revenue cycle management, billing, patient engagement, scheduling, credentialing, and payments. One platform. One support team. One growth engine. The results speak for themselves. Recognized as a G2 Leader in Chiropractic, EHR, and Small-Business Medical Practice Management with 37 G2 badges in 2026 alone, already ahead of our full-year total in 2025, and 16 consecutive quarters of G2 leadership all driven entirely by verified customer reviews. This summer marked our broadest recognition yet, including two brand-new category wins: Leader in Small-Business Medical Practice Management and Momentum Leader in Medical Practice Management. Reviewers most often cite one thing: the people. "The quality of support goes a long way" recurs across the review base named coaches, one-chat-away help, and white-glove onboarding, and was named the top-ranked chiropractic EHR and practice management solution by Black Book Research. Practices that switch to ClinicMind report faster documentation, fewer denials, more predictable revenue, and time back in their day. We're here to give independent practice owners their independence back. Thousands of practices across chiropractic, mental health, and multidisciplinary care already have. Integrated software: EHR (with mobile app) · Billing platform · Practice management · Patient portal · Credentialing · AIScribe (AI-assisted documentation) Integrated services: Managed billing · Credentialing · Coding · Prior authorization · PatientHub (patient engagement & reactivation) ## ClinicMind Pros & Cons **What users like:** - Users find the **highly knowledgeable support team** at ClinicMind instrumental in ensuring a smooth transition to the system. (48 reviews) - Users value the **excellent customer support** of ClinicMind, appreciating timely assistance and ongoing updates for improved usability. (43 reviews) - Users value the **ease of use** of ClinicMind, which streamlines tasks and enhances team efficiency. (40 reviews) - Users appreciate the **excellent training and support** provided by ClinicMind, enhancing their workflow and practice efficiency. (25 reviews) - Users value the **helpful training resources** provided by Aziz, enhancing ease of use during the onboarding process. (25 reviews) - Users find ClinicMind to be highly **efficient and automated** , streamlining scheduling, notes, and billing processes effortlessly. (21 reviews) - Learning (21 reviews) - Educational Resources (17 reviews) - Billing (14 reviews) - Staff Professionalism (14 reviews) **What users dislike:** - Users face **billing issues** with ClinicMind, struggling with complex coding and insufficient training for effective problem resolution. (11 reviews) - Users find the **learning curve steep** for ClinicMind, struggling with new features and inadequate training resources. (9 reviews) - Users find **poor navigation** in ClinicMind frustrating, hindering their efficiency and complicating their overall experience. (9 reviews) - Users find the **complex navigation** of ClinicMind challenging, making it difficult to access necessary information efficiently. (6 reviews) - Users find **learning difficulty** with ClinicMind due to poor training and complicated new features that hinder efficiency. (6 reviews) - Navigation Difficulty (6 reviews) - Insufficient Guidance (5 reviews) - Users find the **insufficient training** frustrating, wishing for more clarity and standardization during the onboarding process. (5 reviews) - Users report **interface issues** , noting inconsistent autosave functions and a less sleek design impacting usability. (5 reviews) - Users find ClinicMind's **limited features** hinder user-friendliness and accessibility of vital information and statistics. (5 reviews) ## ClinicMind Reviews ### 1. Efficient Documentation with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Sophia W. | RN, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about ClinicMind?** I like how tasks go to specific work benches and the ability to do medication refills, which our previous EHR didn't have. The interface is simple enough, making it easier to use. Being able to refill patient meds from ClinicMind's system saves a lot of time and adds to my autonomy as a nurse. Also, it's more efficient in documentation and prescribing compared to what we were using before. **What do you dislike about ClinicMind?** Not being able to route a flex note to a provider and have them respond by routing back to you. Also, it would be nice to have certain nursing assessments built into ClinicMind, like a DISCUS exam. Not being able to have more than one patient's chart open at the same time. It will cut down the time and the number of clicks if a flex note/nursing documentation can be routed to a provider and have the provider respond and route back to the nurse. Built-in nursing assessments make it easy and seamless and timely. Right now, these assessments are done on paper and then scanned into the patient's chart, sometimes not the same day. Information needs to be timely. Not too easy, was a bit of a learning curve. **What problems is ClinicMind solving and how is that benefiting you?** I use ClinicMind for EHR-nursing, which saves time refilling meds and routing tasks. It's more efficient in documentation and prescribing than our previous system. **Official Response from Ma. Angelica De Guzman:** > Hi Sophia, Thank you for sharing your detailed feedback. We're glad that the work benches, medication refills, and documentation efficiency are saving you time and supporting your autonomy in patient care. Your insights on flex note routing, multiple chart access, and built-in assessments are detailed and constructive. These are the kinds of inputs that help our team understand real clinical workflows better. Thank you for taking the time to share them. Best regards, Angelica de Guzman Customer Engagement and Reputation Manager ClinicMind ### 2. Optimizes Workflow with Some Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about ClinicMind?** I find ClinicMind incredibly helpful in saving time by automating tasks we used to do on paper. The program is definitely up to par for use with our patients and the new kiosk options for patient check-in are great. I also really like the flex notes options, as they help us save time, allowing us to spend more time with patients instead of being bogged down with paperwork. **What do you dislike about ClinicMind?** FlexNote and the AI tools for providers to speak their notes need to work better together, allowing them to use different macros and the voice recording. The patient portal was not the easiest for our patients, so we stopped using it. The reports options need to be streamlined and cleaned up, as many times the numbers do not add up, requiring corrections. **What problems is ClinicMind solving and how is that benefiting you?** I save hours weekly by automating tasks with ClinicMind, reducing paperwork so we can spend more time with patients. The kiosk improves patient check-in efficiency. ### 3. Efficient and Versatile, Needs Improved Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jackie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about ClinicMind?** I like how ClinicMind helps me be a lot more efficient and gets more done in my chiropractic office. I appreciate all of the people available and the options to make it function smoothly. **What do you dislike about ClinicMind?** I wish there was better communication about what options can all be used to personalize ClinicMind as a chiropractor. Regular trainings could be a little bit easier to manage. I wish questions could be answered outside of ClinicMind chat time, because I'm working a lot on my business outside of my patient hours, when ClinicMind chat hours are also offline. The setup felt daunting and pretty detailed. I feel like regular trainings or access to one specific person would have been helpful. **What problems is ClinicMind solving and how is that benefiting you?** ClinicMind helps me be a lot more efficient, allowing me to get more done. **Official Response from Ma. Angelica De Guzman:** > Hi Jackie, Thank you for your honest feedback. We're glad ClinicMind is helping you stay efficient and get more done in your practice, and we appreciate you recognizing our team's availability. Your points about training accessibility, extended support hours, and having a dedicated contact are valuable insights. This kind of feedback helps us continue to improve. Thank you for taking the time to share your experience. Best regards, Angelica de Guzman Customer Engagement and Reputation Manager ClinicMind ### 4. Very Helpful Staff and Fast Phone System Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Michael A. | Independent Insurance Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about ClinicMind?** very helpful staff. we needed to create an integration into our phone system, and they went to work on it right away, creating a timeline with less than 4 weeks to implementation! **What do you dislike about ClinicMind?** There are no downsides that I have experienced **What problems is ClinicMind solving and how is that benefiting you?** we needed our ehr to connect to our phone system and they are making it happen! ### 5. Feature-Rich System That Needs Stronger Advanced Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about ClinicMind?** Cloud based can use any where. All in one with ability for billing integration Can customize notes for other functions in our office like Functional Medicine visits etc. We do like the Patient portal and when using Doc and bill it is nice to have the paperwork autofill from the patients filling out forms on line. **What do you dislike about ClinicMind?** Poor training on new features. Original onboarding 8+ years ago was excellent. Now new features are not intuitive and very difficult to get training that is specific to questions. General training in videos or first time exposure is done well but needing in depth understanding is really hard to get a clean correct answer and many times have a strong language barrier. Do not like that the Documentation and Billing modifies DX codes and order makes signing off delayed and cumbersome It is hard to move the DX codes easily and quickly in the notes. To line up the lines exactly how you want using the 6 dots is time consuming. Then if you match just at sign off page it does not hold order for next note even though it is the easier way to choose what you want for dx code for the visit. We have had extensive issues getting soft sign for our rehab tech and we are having some issues making sure the rehab visits bill and sometimes they bill twice and this is an area of training that we have asked help on 3 times and still do not have a smooth viable solution. **What problems is ClinicMind solving and how is that benefiting you?** Tracking care plans more specifically has been very beneficial. New Document in general is better and more specific. ### 6. Streamlined Workflow, But Training Needs More Consistency **Rating:** 4.0/5.0 stars **Reviewed by:** Tekeyia H. | Lead Chiropractic Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about ClinicMind?** I like how ClinicMind streamlines documentation and billing in one place. It saves time and helps reduce errors, which makes day-to-day work much smoother. **What do you dislike about ClinicMind?** I dislike that there are several different ways to complete the same task, which can be confusing. During training, we were shown multiple methods instead of focusing on the simplest and most efficient one. I think it would help if training emphasized one standardized workflow to maintain consistency and reduce errors. **What problems is ClinicMind solving and how is that benefiting you?** ClinicMind helps organize patient documentation, scheduling, and billing in one system. It reduces the need to switch between multiple platforms and makes it easier to track progress, manage claims, and stay compliant. This integration saves time and improves workflow efficiency. **Official Response from Ma. Angelica De Guzman:** > Hi Tekeyia H., Thank you for the thoughtful review! We're glad ClinicMind is helping streamline your documentation and billing, making daily operations more efficient. We appreciate your feedback on training consistency and workflow clarity. Your insights are valuable as we work to improve the experience for all users. Best regards, Angelica de Guzman ClinicMind Marketing ### 7. Great Charts and Scheduling, but Limited Customization and Task Sorting **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about ClinicMind?** The layout of the chart is visually appealing and makes it easy to quickly see and access patient information. I also like the scheduling view. The training has been helpful so far. Amira Floro was great at answering my question during training. **What do you dislike about ClinicMind?** That lack of customization for certain things has caused some workflow issues. The inability to add clinic specific folders for customization is a drawback. Also not being able to sort tasks by date is an issue. **What problems is ClinicMind solving and how is that benefiting you?** ClinicMind providers an EHR system for documentation, scheduling, and billing. **Official Response from Ma. Angelica De Guzman:** > Hi there, Thank you for your feedback. We're glad the chart layout and scheduling view have been working well for you, and we'll be sure to share your kind words with Amira Floro. Your points on customization options, clinic-specific folders, and task sorting by date are noted. This type of detailed feedback helps our team understand what matters most in daily workflows. Thank you for taking the time to share. Best regards, Angelica de Guzman Customer Engagement and Reputation Manager ClinicMind ### 8. I can do everything you want if you try hard enough **Rating:** 4.0/5.0 stars **Reviewed by:** Quinn W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about ClinicMind?** We have worked hard to debug some of the systems, but I can see all the potential and the future is very bright for this software. **What do you dislike about ClinicMind?** I understand how massive this program and software is and how wide sweeping the programming must be for this. For us I think it is sometimes challenging to get answers on specific things in the moment when we need them. I understand that they are doing the best they can. We have been meeting via zoom weekly for a few months now, but were getting there. **What problems is ClinicMind solving and how is that benefiting you?** I appreciate how the platform has enabled us to automate tasks, manage texting, and handle scheduling, which has helped transition our office to a fully digital environment. ### 9. Great Chiropractic EHR **Rating:** 4.0/5.0 stars **Reviewed by:** Megan S. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about ClinicMind?** We have used Clinic Mind EHR software (and earlier iterations) for almost 15 years now. The system has evolved over time and they continue to make updates to make systems and processes more user friendly for patients and staff. We continue to enjoy the support we receive from the Clinic Mind team any time we have questions or need help. **What do you dislike about ClinicMind?** Our biggest challenge revolves around the billing team and difficulties with insurance processing/payments. Many time we are going back to the billers and asking that they re-look at or submit claims that we know should have been processed or they should have worked through on behalf of our clinic. We are on the same team when it comes to getting reimbursed for services provided and this is an area where improvements could be made. **What problems is ClinicMind solving and how is that benefiting you?** Most recently our goal has been to transition to electronic paperwork to eliminate the bottleneck patients filling in paper documents cause at our new patient appointments. Clinic Mind's new paperwork appears to solve this problem and we hope it improves efficiency. **Official Response from Ma. Angelica De Guzman:** > Hi Megan, Thank you for your thoughtful review and for being with ClinicMind for nearly 15 years! We're glad ClinicMind has supported your practice over the years and that our recent updates are making a positive impact. We appreciate your honest feedback about billing challenges. Your input is essential as we continue to improve our services. It's great to hear the new electronic paperwork is helping streamline your patient flow! Best regards, Angelica de Guzman Social Media Coordinator ClinicMind ### 10. Efficient EHR with Some Room for Growth **Rating:** 3.5/5.0 stars **Reviewed by:** Marine M. **Reviewed Date:** December 22, 2025 **What do you like best about ClinicMind?** I find ClinicMind efficient and automated, making our everyday scheduling, notes entry, and billing services much smoother. The live chat feature is particularly helpful, as it makes solving issues faster and easier than using tasks or getting on a call. **What do you dislike about ClinicMind?** The billing team is not as proactive as we would like it to be, especially with insurance and PI cases. **What problems is ClinicMind solving and how is that benefiting you?** I use ClinicMind for scheduling, entering notes, and billing. It provides efficiency and automation, while the live chat makes solving issues much faster and easier. ### 11. All-Inclusive Features and Exciting Auto Posting, But Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about ClinicMind?** It is all inclusive with patient management, billing and documentation. I am very excited about insurance auto-posting. **What do you dislike about ClinicMind?** I haven't gone live in using the program yet. My hesitation to join the program was all about the price. **What problems is ClinicMind solving and how is that benefiting you?** Insurance submissions and Auto-posting Patient tracking More organized reports **Official Response from Ma. Angelica De Guzman:** > Hi, Thank you for your thoughtful review! We're glad to hear you're excited about ClinicMind’s all-in-one features, especially insurance auto-posting and organized reporting. We understand pricing is a consideration, and we’re committed to delivering value that supports your practice from day one. Looking forward to supporting you as you go live! Best regards, Angelica de Guzman ClinicMind Marketing ### 12. Built-In Checks Help Catch Errors and Stale Claims **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer M. | Patient coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about ClinicMind?** that the system has checks to help catch errors and stale claims **What do you dislike about ClinicMind?** The software is not very intuitive and user friendly **What problems is ClinicMind solving and how is that benefiting you?** Helpfu; with billing and scheduling **Official Response from Ma. Angelica De Guzman:** > Hi Jennifer, Thank you for your feedback. We're glad that the built-in checks for catching errors and stale claims are adding value to your billing and scheduling workflows. We appreciate your candid input on the software's intuitiveness. Your perspective as a patient coordinator helps us understand where the user experience can improve. Thank you for sharing your thoughts. Best regards, Angelica de Guzman Customer Engagement and Reputation Manager ClinicMind ### 13. Outstanding Customer Service and Seamless Support **Rating:** 4.0/5.0 stars **Reviewed by:** Kathy H. | office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about ClinicMind?** Customer service is great, easy to get help when needed. **What do you dislike about ClinicMind?** No downside, has been much better than other system our office was using. **What problems is ClinicMind solving and how is that benefiting you?** Making billing easier and more efficient. ### 14. Clinic Mind looks like it will be a great EHR. **Rating:** 4.0/5.0 stars **Reviewed by:** Kaleb S. | Chiropractor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about ClinicMind?** ClinicMind has been very helpful once we got it up and running to get things adapted for our company. I personally have requested a multitude of trainings and received them in a timely manner. This EHR has many different capabilities. **What do you dislike about ClinicMind?** Still working out a few bugs that I have noticed in the system and in the app. Although the team has been timely about correcting these. **What problems is ClinicMind solving and how is that benefiting you?** They are helping us solve many problems. One that has been helpful is how many different types of reports they offer us. There are a multitude of ways to track how the clinic is doing. **Official Response from Ma. Angelica De Guzman:** > Hi Kaleb, Thank you for the thoughtful review! We're glad to hear ClinicMind has been helpful in getting your team up and running, and that the training support has met your needs. It's great to know the reporting features are making a difference in tracking your clinic’s performance. We appreciate your patience as we continue refining the system. Your feedback helps us get better every day! Best regards, Angelica de Guzman Social Media Coordinator ClinicMind ### 15. Customizable **Rating:** 3.5/5.0 stars **Reviewed by:** Mackenzi W. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about ClinicMind?** I like being able to pick custom colors for my appointments & easily create CH codes for supplements & other goods in the office. **What do you dislike about ClinicMind?** Getting in touch with billing team & communication barriers of understanding insurance with billing team **What problems is ClinicMind solving and how is that benefiting you?** we are a small office and don't have an insurance billing team. Genesis is our insurance billing team. **Official Response from Ma. Angelica De Guzman:** > Hi Mackenzi, Thank you for your review! We're happy to hear you're enjoying the customization features like color-coded appointments and CH code creation. It’s great to know those tools are making your workflow smoother. We also appreciate your feedback on billing communication and will continue working to improve clarity and accessibility. Supporting small offices like yours is exactly what ClinicMind is here for! Best regards, Angelica de Guzman Social Media Coordinator ClinicMind ### 16. The training is thorough with plenty of opportunity to ask questions. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about ClinicMind?** It integrates all my tasks into one system. This allows myself and my teams to work efficiently. **What do you dislike about ClinicMind?** Initially, it is very time consuming to learn the different tasks and/or features of ClinicMind. **What problems is ClinicMind solving and how is that benefiting you?** I’ve been using multiple platforms in my office (texting, documenting, and scheduling). With ClinicMind I can incorporate all tasks into one program which saves time. **Official Response from Ma. Angelica De Guzman:** > Hi, Thank you for the thoughtful review! We're glad ClinicMind is helping you and your team work more efficiently by bringing everything into one platform. We understand the learning curve at the start and appreciate your commitment to the process. It’s great to hear the training has been thorough and supportive! Best regards, Angelica de Guzman Social Media Coordinator ClinicMind ### 17. Great customer service! **Rating:** 3.5/5.0 stars **Reviewed by:** Lindsay W. | Doctor of Chiropractic, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about ClinicMind?** I like how thorough the SOAP notes are and the ability to see the status of the claims and each step the company is taking to resolve issues with the claims. **What do you dislike about ClinicMind?** We had a hard time at the beginning with the billing portion, but those issues have been resolved and things are moving a lot faster now. **What problems is ClinicMind solving and how is that benefiting you?** I was trying to make macros for my SOAP notes. **Official Response from Ma. Angelica De Guzman:** > Hi Lindsay, Thank you for the great review! We're happy to hear that you’re finding value in our detailed SOAP notes and transparent claim tracking. It’s also great to know that initial billing challenges have been resolved and that things are running more smoothly now. We appreciate you sticking with us and sharing your experience! Best regards, Angelica de Guzman Social Media Coordinator ClinicMind ### 18. Long Time User **Rating:** 4.0/5.0 stars **Reviewed by:** Mark M. | Lead Doctor and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about ClinicMind?** Upgrades over the years have been superhelpful. Easy to know where to find basic things such as: schedule, how many notes need billed out, billing stats, easy to run reports to find statistics. My SPOCKS have been an awesome help over the years to help me keep my collections up and keep me informed on how to use the software. **What do you dislike about ClinicMind?** Hard to get certain statics to find out how the clinic is performing. Platinum has a feature to find out patient wait time, Clinic Mind can only run a report based on when the patient was check in and billed out and not when they checked into the adjustment bay. Hard to find out patient wait times unless we hire someone with a stop watch, wish there was a way to speak notes instead of typing them, It would be great to have a seach menu to find how to get to certain areas. ClinicMind is a supercomputer but even after 20 years I don't know how to find things or where to go to get the information. We recently lost a lot of staff I have known for a long time. Unfortunately, a lot of knowledge went with them. The new staff isn't as up to speed. **What problems is ClinicMind solving and how is that benefiting you?** Outstading Collects report recently revealed a huge hole in my practice. Staff had dropped the ball and I wouldn't have known without my spock telling me how to run the report. Thanks, Kathy!!! ### 19. Quick, easy note taking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about ClinicMind?** Ease of use and how fast it is to complete notes. **What do you dislike about ClinicMind?** Billing issues can be frustrating. I would like more reviews of accounts or for the team to keep a closer eye on things that don't seem correct with previous payments. **What problems is ClinicMind solving and how is that benefiting you?** Helping me efficiently complete notes to focus more on patients and our business. **Official Response from Ma. Angelica De Guzman:** > Hi, Thank you for the detailed review! We’re glad ClinicMind is helping streamline your note-taking process and giving you more time to focus on your patients and business. We also appreciate your feedback on billing. It's important to us, and we're continually working to improve oversight and communication. Thanks again for sharing your experience! Best regards, Angelica de Guzman Social Media Coordinator ClinicMind ### 20. Easy to use, and robust **Rating:** 4.0/5.0 stars **Reviewed by:** dr a. | Naturopathic Physician, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about ClinicMind?** The ease of the SOAP note process. It includes all of the modalities I use on a regular basis with simple clicks. It makes it easy to re-use the SOAP I created for a previous note. Customer support has been pretty good and responsive when I created a task. It allows for multiple different practitioner types to use the system all within their own specialty. It also gives me a way to prescribe which the other program I have used in the past would not allow. It has all the diagnosis codes available to me that I would use within my specialty as opposed to just the MSK diagnosis codes present in other chiropractic focused software programs. **What do you dislike about ClinicMind?** It is fairly complicated and has taken some time to get used to. The task function does not provide reminders when I have tasks ready for me to address or respond to. **What problems is ClinicMind solving and how is that benefiting you?** It allows multiple practitioners of different specialties and license types to work together in one EHR. ### 21. Office manager **Rating:** 4.0/5.0 stars **Reviewed by:** Anna D. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about ClinicMind?** What I like best about clinicmind is that if they do not have the answers when I ask them, they will get them and get back to me as soon as they do. **What do you dislike about ClinicMind?** Some of them have very strong accents so it makes it hard to communicate. **What problems is ClinicMind solving and how is that benefiting you?** I do not have to deal with Medicare and all of their issues. It's nice to have someone who will handle this for me. ### 22. Makes Doctor Notes so much better **Rating:** 4.0/5.0 stars **Reviewed by:** lisa S. | operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about ClinicMind?** helps with our doctor notes - making them more thorough **What do you dislike about ClinicMind?** training needs a little bit of work to make easier to understand **What problems is ClinicMind solving and how is that benefiting you?** doctors notes are better **Official Response from Ma. Angelica De Guzman:** > Hi Lisa, We appreciate your feedback! It’s great to hear that ClinicMind has helped make your doctor notes more thorough—accurate documentation is key to efficient patient care. We also value your input on training and are always looking for ways to improve clarity and accessibility. Thanks for sharing your experience with us! Best regards, Angelica de Guzman Social Media Coordinator ClinicMind ### 23. Very Helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about ClinicMind?** I like that there are easy ways to find the information I need. Like Patient referrals, and patient information in general. Its great to be able to have the multiple appointments scheduled throughout the week. Being able to set each day at different time of the week and typing how many times per month it happens it great! The more I learn about Genisis the more helpful I find it to be. Makes my life at the desk so much easier! **What do you dislike about ClinicMind?** I only wish that it would be possible to look up someone based on their email. **What problems is ClinicMind solving and how is that benefiting you?** the best part is that I can go back through and see referral sources and compare everything and how often person come through from certain locations ### 24. Software has all the features I want and training is extensive **Rating:** 3.5/5.0 stars **Reviewed by:** Brian S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about ClinicMind?** It does all the things I need in one software **What do you dislike about ClinicMind?** cloud based, which is a positive unless there are internet problems **What problems is ClinicMind solving and how is that benefiting you?** Scheduling, notes and patient management in one software - cost is less and more convenient/efficient **Official Response from Ma. Angelica De Guzman:** > Hi Brian, Thank you for your review! We're thrilled to hear that ClinicMind provides all the features you need in one software and that you’ve found our training extensive. Streamlining scheduling, notes, and patient management while keeping costs low is exactly what we aim for. Thanks again for sharing your experience! Best regards, Angelica de Guzman Social Media Coordinator ClinicMind ### 25. System Functionality and Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about ClinicMind?** Fast service, Accuracy and Ease of Access. **What do you dislike about ClinicMind?** I recently started using the EHR and it is very soon to answer this question. **What problems is ClinicMind solving and how is that benefiting you?** Money Flow, Customized reports help me to understand my day to day operations. **Official Response from Ma. Angelica De Guzman:** > Hi! Thank you for the feedback! We're glad to hear you're already experiencing fast service, accuracy, and ease of access with ClinicMind. It’s great to know that our customized reports are helping you stay on top of daily operations and support your financial workflow. We’re excited to continue supporting you as you explore more of what the system has to offer! Best regards, Angelica de Guzman Social Media Coordinator ClinicMind ### 26. No nonsence Medicare info **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel L. | CEO/Head doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about ClinicMind?** Resources that come to you. Good educators on topics that are revelant to our work. **What do you dislike about ClinicMind?** If bullet point summaries could be provided at the end for review and as a reminder. **What problems is ClinicMind solving and how is that benefiting you?** It's taking the front desk position and doing most of the work. ### 27. I'm still getting going but have had the best training experience of any EHR software to date. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2023 **What do you like best about ClinicMind?** The software is government certified EHR and tracks detail of patient clinical, financial and office interaction engagement better than any software I've seen to date. Trainig for use of the software has been pleasant and comprehensive and as detailed as I wanted. Their customer support has thus far been spectacular. **What do you dislike about ClinicMind?** Screen ergonomics and data flow are sometimes rough for sifting through clinical reports but the system is still very fast making it forgivable. **What problems is ClinicMind solving and how is that benefiting you?** Genesis will streamline scheduling, patient billing, insurance billing, insurance payment tracking, clinical documentation, and staff task management in one place which can be accessed anyplace I can be online and is fast enough to use through cell service should the power go out in our building. This all means I need fewer staff performing fewer tasks so we can focus more on running the office. **Official Response from Linda Stotsky:** > We're thrilled to hear that you've had a positive training experience with ClinicMind and that you find our software comprehensive and user-friendly. We appreciate your feedback on the screen ergonomics and data flow, and we're constantly working to improve the user experience. Thank you for sharing your experience with us! ### 28. Great Operating System Does my EHR and practice management **Rating:** 4.0/5.0 stars **Reviewed by:** Andres P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about ClinicMind?** I like i can access my records from anywhere The notes are directly integrated with the billing so i send the note once im done directly to the billing team **What do you dislike about ClinicMind?** Depending on the computer and internet there is definitely a lag in doing notes **What problems is ClinicMind solving and how is that benefiting you?** Im happy the billing team does a good job at recovery i dont worry about medical insurance billing ### 29. Excellent EHR **Rating:** 4.0/5.0 stars **Reviewed by:** Giovanni C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ClinicMind?** Can template soap note for any provider type. not only for chiros. good for MD, DO. NP, and acupuncture **What do you dislike about ClinicMind?** Long learning curve as is with any software that does everything **What problems is ClinicMind solving and how is that benefiting you?** soap note documentation ### 30. Initially was great, but has limitations. **Rating:** 3.5/5.0 stars **Reviewed by:** Shawn L. | Director of Clinical Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about ClinicMind?** When we first started utilizing Genesis, the ability to customize was the most amazing feature. We spent hundreds of hours creating Macros that were specific for our clinic. This was an amazing feature. Unfortunately, Genesis moved to a newer platform called the Supernote where NONE of those macros could be transferred. We were then notified that the prior platform we utilize would not be further supported with upgrades. **What do you dislike about ClinicMind?** Practice management reports are clunky and require too much work. There are so many ways you can reach data through Genesis that it can easily be overwhelming for the staff to obtain the metrics we want to track. Additionally, you must run a new parameter report for every measure you wish to track. Unfortunately, it is easier to do it on paper than through the system. Our prior software could run a very detailed report on practice metrics, including weekly, monthly, 3-month and yearly data points over multiple measures. **What problems is ClinicMind solving and how is that benefiting you?** Genesis does have a robust customer support feature. My office can submit issues, get feedback quickly, and set up phone consultations to help us utilize the software best. Genesis always seems to be innovating, but those innovations haven't really benefited us while utilizing the system because we are on their older platform. **Official Response from Matt Wurm:** > Hi Shawn, sorry to hear that you are running into limitations with Genesis. We would like to help you get the metrics you want to track. Please schedule a call with a member of our Client Experience Team, we will be glad to help! ### 31. Billing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about ClinicMind?** Genesis is like a one stop shop. There are endless tools under Genesis for your chiropractic buisness to stay organized, bill, run reports, etc. A great support team as well whenever questions arise. **What do you dislike about ClinicMind?** In my opinion, there is nothing to dislike about the software. **What problems is ClinicMind solving and how is that benefiting you?** Their problem solving is almost instant, the team I work with through Genesis with billing is helpful and very well educated on what they are doing as well as all th eins and outs of the software. Also, how to utilize all the tools best. ### 32. A comprehensive Patient Management System with Necessary Third Party Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Dr. Chris D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about ClinicMind?** It is a one stop shop. You can do everything with this software. Directing multiple clinic locations has been a seamless integration with one software. The ability to dictate various appointments has also been tremendous, as we are a multidisciplinary office. I have used many other EHR software templates before but would never go back to using anything besides Genesis. **What do you dislike about ClinicMind?** Since Genesis is so comprehensive, there have been issues with different appointment types ad on the billing side. Genesis customer support has always helped work through these issues, as I know more will come up as the software continues to expand. **What problems is ClinicMind solving and how is that benefiting you?** Genesis helps with all scheduling needs. Genesis can manage everything from office check-in to back-end billing and financials. The easy integration with third-party applications like credit card capture companies and messaging services is so convenient. **Official Response from Matt Wurm:** > Thank you for your exceptional feedback, Dr. Chris! Being a one-stop shop has always been our goal and as we grow, it has become one of our main focuses. Given that we are a one-stop shop, we are a rather robust system. Our team is always here and ready to help when you have questions. We look forward to the future with you as a loyal client. ### 33. Countless features + in-depth training **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about ClinicMind?** In-depth onboarding & training process, the intregration with other platforms is seamless, & more features than we know what to do with keeps us coming back. **What do you dislike about ClinicMind?** Price point is high, especially if adding other practitioners - there should be at least 3 practitioners included in the base price. There seems to be 2-3 ways to do things, so streamlining the options into 1 very easy to navigate option would be preferred. More customization to office's branding & other specific needs of the software. **What problems is ClinicMind solving and how is that benefiting you?** EHR ### 34. Great System, Still figuring out how to make all parts work and flow for our office **Rating:** 4.0/5.0 stars **Reviewed by:** Cat G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about ClinicMind?** Online, Easy to use. The help section is great. Someone usually responds within a day. Things are labeled as they are. So not much confusion with trying to find things. They are willing to set up time to show you and go through training or send you looms when you are unsure about things. Updates are constantly happening and the team notifies through the software, facebook, townhalls, etc of those updates. Super easy to navigate and customize what they have available. **What do you dislike about ClinicMind?** Software is still not 100% capable of doing everything our office would like. There is no notification in the soap note as to if a patient filled out a form that day besides going into DOC to see. You cannot see if there is a change in subjective from last time so its hard to discuss with a patient when you have to go back and forth between two notes. Would be amazing to have the changes from last time italicized or bolded. Cannot print the Outcome Assessments or other online forms as a usable forms for patients. Some employees have one way of doing things and others another. Which is great but sometimes can leave you with a hunt to find what you need instead of a straight answer. **What problems is ClinicMind solving and how is that benefiting you?** Genesis is a great all in one screen software. I love the tabs. Being able to pop back and forth between parts of the system is amazing. Our last system felt clunky and going between the schedule and the patient info was a task. Here it is all in one. It is easy to navigate and the Care Plans help us keep patients on track. **Official Response from Matt Wurm:** > Hi Cat, We appreciate feedback from our offices on what is working and what is not. If there is a feature you would like please let our team know and we can work with our team. ### 35. Dr. finally upgraded **Rating:** 4.0/5.0 stars **Reviewed by:** Roni E. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about ClinicMind?** All in one system. Easily understandable, easy to navigate. **What do you dislike about ClinicMind?** Documentation + claims creation. Our office is use to being able to edit transactions as needed. **What problems is ClinicMind solving and how is that benefiting you?** Clinic flow, documentation, billing **Official Response from Matt Wurm:** > Thank you for your insights on Genesis Chiropractic Software! It's great to hear that you find it user-friendly. We take note of your feedback on documentation and transaction edits; we're always aiming to improve. Thrilled our software aids in clinic flow and billing. Please reach out if you have any more thoughts or suggestions. Your feedback is essential to us! ### 36. Efficient Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about ClinicMind?** It's simplification of notes and documentation is excellent and runs smoothly **What do you dislike about ClinicMind?** As with any new software there is a learning curve, Genesis seems to be always working on improving the product and making updates. **What problems is ClinicMind solving and how is that benefiting you?** They cover our billing and help smooth out patient account issues. ### 37. PPG review **Rating:** 4.0/5.0 stars **Reviewed by:** Sophia W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2023 **What do you like best about ClinicMind?** Ease of use is good, the interface is user friendly when get a feel for all the components. Some aspects of the components are easier to use compared to previous applications. Overall the trainings have been clear, concise and informative. **What do you dislike about ClinicMind?** DICUS/AIMS assessment not built into the system. **What problems is ClinicMind solving and how is that benefiting you?** Can do much more compared to previous EHR system. ### 38. Mostly happy **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley Rose S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about ClinicMind?** It's web-based, it's easy to navigate, all docs are saved and repopulated making charting easy, tasks help us stay on track with following up on patients, the team is willing to help and assist, can connect with review wave for auto communications. **What do you dislike about ClinicMind?** The patient portal, intake and check-in subjective can be challenging for patients, there are frequently gliches. **What problems is ClinicMind solving and how is that benefiting you?** They 're improving the patient portal, which has been a challenge for our patients. **Official Response from Matt Wurm:** > Hi Ashley, Thank you for the feedback. We are in the process of updating our patient portal and intake forms and are confident we will have a solution that works well for the office. ### 39. Genesis Chiropractic Software seems to have it all and is efficient. **Rating:** 4.0/5.0 stars **Reviewed by:** Caden T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about ClinicMind?** Genesis Chiropractic has many features, and its basic operational features are efficient for scheduling and keeping track of patients in the system. **What do you dislike about ClinicMind?** The learning curve is large, and it takes time/repetition to grasp the vast amount of features. **What problems is ClinicMind solving and how is that benefiting you?** Genesis is allowing me to connect to other software, such as trackstat, and provides a well-organized patient database. **Official Response from Matt Wurm:** > Thanks, Caden, we have several features to help practices with managing patient relationships. Glad to hear Trackstat is helping you, We are always looking for opportunities to integrate with solutions in order to help our practices continue to grow. ### 40. Thorough, results driven software **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2023 **What do you like best about ClinicMind?** The software was always focused on driving productivity and results. The task system is highly useful for monitoring cases and daily tasks especially if staff is trained in it. **What do you dislike about ClinicMind?** The software is a tad more complex in its latest iteration and it is difficult to edit the templates without a strong familiarity with html. Edits essentially need to be paid for on note templates. **What problems is ClinicMind solving and how is that benefiting you?** Task management is the top benefit to the software. It is also an effective way to manage accounts receivable and ensure cases are getting properly paid and closed out. **Official Response from Matt Wurm:** > Thanks, Brandon! We like our tasks as well, and they are an effective way to help manage your practice from day to day. As for editing the templates, we would like to learn more about your feedback on editing the templates and see if we have a better option for you to try. Open us a task! ### 41. Incredible training team **Rating:** 4.0/5.0 stars **Reviewed by:** Amy Wolford W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about ClinicMind?** The team I work with is always prompt in answering questions. It takes a few days to schedule a training call, but they always try to answer my questions (no matter how basic)! **What do you dislike about ClinicMind?** It isn't always user friendly and I wish there were more tutorial videos. **What problems is ClinicMind solving and how is that benefiting you?** More expedited charting, I hope? **Official Response from Matt Wurm:** > Hi Amy, thank you for your feedback regarding scheduling availability. We heard our clients and listened! We now have same-day scheduling capability for our training team members. We cannot always guarantee the time you need is available but our team is always more than willing to accommodate if possible. Our dedicated documentation team has been working hard on improvement to charting, stay tuned :) ### 42. Sometimes it is slow however when i have a problem they are quick to answer and fix it. **Rating:** 3.5/5.0 stars **Reviewed by:** Jasmine R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about ClinicMind?** They answer me quickly, and the software is pretty easy to understand and get a hang on. **What do you dislike about ClinicMind?** Sometimes, it can be prolonged and will not save what I've charted. **What problems is ClinicMind solving and how is that benefiting you?** Creating more options when it comes to charting and making it a lot easier to include specific procedures. **Official Response from Matt Wurm:** > Thank you for the feedback, Jasmine! We know firsthand that technology can be finicky but with optimization to our cloud base, we hope to see a decline in system response times. Please make sure that your hardware is capable of handling the system. Our team is always ready to troubleshoot with you if needed. We love to hear that our team is quick to help :) ### 43. It has been facilitating, I don’t struggle to manage and overlook accounts/appointments. **Rating:** 4.0/5.0 stars **Reviewed by:** Jaqueline R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about ClinicMind?** Everything stays organized, appointment types are very useful. Help with personal injury cases is great, support is always available as well, overall it's a great software. **What do you dislike about ClinicMind?** There is some glitches at times, the warning notes are sometimes annoying at times. **What problems is ClinicMind solving and how is that benefiting you?** Keeping track of payments with fortis. **Official Response from Matt Wurm:** > Thank you for the feedback, Jaqueline. The beauty of single point mangement is that it alleviates having to micro-manage and overlook all areas of the practice. We refer to sticky notes as organized chaos, Genesis exists to leverage technology to make your days more efficient. As with any technology, glitches are inevitable, however, Genesis has multiple cloud-based servers that clients can use in the event that our dev team has to go in and patch up an issue. We appreciate you! ### 44. Great System. Very intricate and detailed. May be a little overwhelming **Rating:** 3.5/5.0 stars **Reviewed by:** Lay G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about ClinicMind?** Smart Macros that aid in quick and efficient work **What do you dislike about ClinicMind?** the amount of intricacies can be overwhelming **What problems is ClinicMind solving and how is that benefiting you?** streamlining the acquisition of two separate offices **Official Response from Matt Wurm:** > Hi Lay! Two offices can be difficult to manage, but not with Genesis. Thank you for the feedback on the Smart Macros and let us know if we can help with some of those intricacies, there may be other options or features on the way! ### 45. Review from Kennedy Health **Rating:** 4.0/5.0 stars **Reviewed by:** Ingrid G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about ClinicMind?** User friendly, categories are specific base, easy to follow and navigate **What do you dislike about ClinicMind?** Better search fields when trying to pull reports. **What problems is ClinicMind solving and how is that benefiting you?** N/A ### 46. Lots of potential, confusing layout and format. **Rating:** 3.5/5.0 stars **Reviewed by:** Adam H. | Chiropractic Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about ClinicMind?** Able to have multiple providers create charts for patients. **What do you dislike about ClinicMind?** Search bar and function. Difficult to pull up patients file and which one **What problems is ClinicMind solving and how is that benefiting you?** It was solving the ability for different providers to have notes on patients. **Official Response from Matt Wurm:** > Hi Adam, we pride ourselves on being able to manage multiple clinicians through our single point management. When it comes to the layout, our team is working hard on improvements and changes are coming. Stay tuned :) ### 47. Great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Maribel O. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about ClinicMind?** Very Helpful and easy to access multiple things **What do you dislike about ClinicMind?** the tabs can get confusing but it is very detailed **What problems is ClinicMind solving and how is that benefiting you?** How to use clinic mind, and the trainings and tickets are helping me learn the software better ### 48. Genesis has definitely been an upgrade from our previous system. **Rating:** 4.0/5.0 stars **Reviewed by:** Mandy K. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about ClinicMind?** I love that everything, every feature, is connected. It definitely is intuitive for the right person. Also, help (support) has been phenomenal. **What do you dislike about ClinicMind?** It's not so intuitive for the less computer savvy people. There is a lot of clicking. **What problems is ClinicMind solving and how is that benefiting you?** Oh my gosh. Hopefully billing will be straightened out and easier for the staff to understand. No more band aids for the system. The patient portal is simply AMAZING! ### 49. Fairly simple once you’re able to nevatigate. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about ClinicMind?** The Genesis Team, they are quick at responding back to tasks and help when needed. **What do you dislike about ClinicMind?** The different versions of vericle and sometimes how slow it can be, updates also can causes issues, but that's with all software. **What problems is ClinicMind solving and how is that benefiting you?** I am not sure how to answer this question, but it's providing us with an abdundant amount of space and storage while also providing neat things like running reports. **Official Response from Matt Wurm:** > Thank you so much for your feedback! We are glad to hear that our team is quick at responding to your tasks (if they didn't, we would fix that). We do understand that software can occasionally pose issues with updates but we have a rock-solid dev team behind us to help with those situations. Thank you for understanding :) ### 50. Great software for a busy practice! **Rating:** 4.0/5.0 stars **Reviewed by:** Abigail C. | Chiropractic Assistant/Office Assistant, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2018 **What do you like best about ClinicMind?** I love that we can collect all of our payments from patients in the software. **What do you dislike about ClinicMind?** I don't like how complicated it is to change the colors of blocks (ex. #FFFFFF) **Recommendations to others considering ClinicMind:** This system really provides all of features you need to run a successful office for your employees. It is also very easy to navigate after a little bit of exploration and time, but it works great. **What problems is ClinicMind solving and how is that benefiting you?** Our office has resolved our billing issues by not having to bill out of office anymore due to the software that we are using with this software and has helped us immensely. - [View ClinicMind pricing details and edition comparison](https://www.g2.com/products/clinicmind-clinicmind/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+12%3A10%3A00+-0500&secure%5Bsession_id%5D=dcc95a56-a1b5-435c-8abe-6307ba708a03&secure%5Btoken%5D=072de0deb71e8955b70a8df7e524e7dac3694730a671b1231a7d105e76000771&format=llm_user) ## ClinicMind Integrations - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - [Cash Practice Systems](https://www.g2.com/products/cash-practice-systems/reviews) - [Epic](https://www.g2.com/products/epic/reviews) - [Fortis](https://www.g2.com/products/fortis-fortis/reviews) - [Fortis](https://www.g2.com/products/fortis/reviews) - [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) - [PostureRay](https://www.g2.com/products/postureray/reviews) - [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) - [SKED](https://www.g2.com/products/sked/reviews) - [TrackStat](https://www.g2.com/products/trackstat/reviews) - [Zingit](https://www.g2.com/products/zingit/reviews) ## ClinicMind Features **Additional Functionality** - Third-Party Integrations - AI Copilot - Outcome Assessment Tools - Patient Management - Credit Card Processing - Generative AI - SMS Messaging - Forms Management - Customizable Templates - Charting - Document Management - Healthcare Compliance - Calendar Management - Activity Dashboard - Electronic Payments - Customizable Forms - Billing & Invoicing - Claims Management - Automated Scheduling - Task Scheduling - Role-Based Permissions - API - Access Controls/Permissions - Treatment Planning - Reporting & Statistics - HIPAA Compliant - Self Service Portal - Patient Records Management - Confirmations/Reminders - Workflow Management - Multi-Location - Calendar Sync - Alerts/Notifications - SOAP notes - Inventory Management - For Chiropractors - Appointment Management - Customizable Reports - Recurring/Subscription Billing **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance - Invoice Management - Medication Management - Calendar Management - Employee Management - Document Management - Claims Management - Template Management - Data Security **Workflow Automation** - Contract Management - Health Care Credentialing - Workflow Management - Health Care Credentialing - Database Management - Health Care Credentialing - User Authorization - Health Care Credentialing - Enrollments/Onboarding - Training Management - Document Management - Forms Management - Committee Management - Application Management - Expiration Management - Compliance Management - Appointment Management - Credential Management - Task Management **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **Agentic AI - Medical Billing** - Natural Language Interaction **Additional Functionality** - Workflow Management - Charting - Practice Management - Secure Data Storage - Customizable Dashboard - Generative AI - Scheduling - Invoice History - HIPAA Compliant - Electronic Payments - Online Intake Forms - Dunning Management - Records Management - Reminders - Credit Card Processing - Accounting - Document Management - E-Prescribing - Remittance Advice - PACS Integration - Customizable Templates - Historical Reporting - Compliance Tracking - Billing & Invoicing - Claims Management - Data Import/Export - Live Chat - Code & Charge Entry - Financial Management - Reporting & Statistics - Claims Scrubbing - Quotes/Estimates - Activity Dashboard - Customizable Reports - API - Self Service Portal - Real-Time Reporting - Appointment Management - Insurance Eligibility Verification - Real-Time Data - Forms Management - AI Copilot - Revenue Management - Multi-Location - Payment Collection - Customer Database - Calendar Management **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription - EMR/EHR - Customizable Templates **Compliance** - Facility Management - Health Care Credentialing - Facility Compliance Management - Health Care Credentialing - Industry Compliance Management - Health Care Credentialing - Workflow Management **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Added Efficiencies** - EMR/EHR - Compliance - Medical Billing - Patient Information Management - Medical Billing - Third-Party Integrations - Data Integration - Tax Management - Expense Management - Claims Management - Fixed Asset Management - Materials Management - Cash Management - Workflow Management - Subscription Management - Invoice Management - Audit Management - Availability Management - Employee Management - Insurance Management - Practice Management - Care Plan Management - Appointment Management - Compliance Management - Records Management - Document Management - Calendar Management - Assessment Management - Template Management - Patient Records Management - Inventory Management - Communication Management - EMR/EHR - Forms Management - Contact Management - Accounting Integration - Out-Patient Management - Payroll Management - Physician Management - Registration Management - Task Management - Policy Management - Revenue Management - In-Patient Management - Lab Information Management - Bed Management - Patient Flow Management - Vaccine Management - Financial Management - Telemedicine Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **Additional Functionality** - Compliance Tracking - Self Service Portal - Document Storage - Activity Tracking - Charting - Reporting & Statistics - API - HIPAA Compliant - Activity Dashboard - Appointment Scheduling - Customizable Reports - Real-Time Updates - E-Prescribing - Scheduling - Pharmacy - Generative AI - AI Copilot - Real-Time Data - Data Import/Export - Client Portal - Real-Time Reporting - Automated Scheduling - Multi-Location - Alerts/Notifications - Order Entry - Access Controls/Permissions - Customizable Templates - Reminders - Project Accounting - Medical Coding - Payment Processing - Payment Reconciliation - Approval Process Control - Revenue Recognition - Resource Allocation & Planning - General Ledger - Mobile Access - Purchasing & Receiving - For Medical Purposes - Secure Data Storage - Financial Reporting - Accounts Payable - Accounts Receivable - Budgeting/Forecasting - Financial Analysis - Electronic Payments - Patient Scheduling - Live Chat - Patient Engagement - Physician Scheduling - Multi-Physician - Patient Portal - Telemedicine - Insurance Eligibility Verification - Claims Scrubbing - Patient Intake - Clinic Interoperability - SOAP notes - Billing & Invoicing - Task Scheduling - Chat/Messaging - Goal Setting/Tracking - For Occupational Therapists - Progress Tracking - Progress Reports - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Customer Database - Real-Time Notifications - Monitoring - Patient Location Tracking - SMS Messaging - Contact Database - Surveys & Feedback - Real-Time Monitoring - Clinical Notes - Credit Card Processing - Growth Charts - Scheduled/Automated Reports - Immunization & Allergy Tracking - Medical History Records - Treatment Planning - Coding Assistance - Email Reminders - Availability Indicator - For Podiatrists - Online Intake Forms - Customizable Fields - Imaging and X-rays - Calendar Sync - Customizable Branding - Facility Scheduling - Referral Tracking - For Speech Therapists - Historical Reporting **Additional Functionality** - Initial Assessments - Mobile Access - Teletherapy - AI Copilot - Confirmations/Reminders - Customizable Reports - For Group Therapy - Appointment Scheduling - HIPAA Compliant - Lab Integration - E-Prescribing - Role-Based Permissions - Treatment Planning - Electronic Signature - Charting - Reporting & Statistics - For Substance Abuse Therapy - Outcome Assessment Tools - Therapy Notes - API - Activity Dashboard - Secure Messaging - Electronic Payments - Generative AI - Chat/Messaging - Reporting/Analytics - Payment Processing - SMS Messaging - Income/Expense Tracking - Telemedicine - Third-Party Integrations - Multi-Location - Compliance Tracking - Client Database - Progress Tracking - Email Marketing - Coding Assistance - Patient Intake - Online Booking **Verification** - Provider Database Collection - Health Care Credentialing - Privileging - Health Care Credentialing - Commitee Review - Health Care Credentialing **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - EHR** - Autonomous Task Execution **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging **Additional Functionality** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management **Document Management** - Credentialing e-Documentation - Health Care Credentialing - Document Database - Health Care Credentialing - Information Audit - Health Care Credentialing **Additional Functionality** - HIPAA Compliant - Ad hoc Reporting - Reminders - Activity Tracking - License Verification - API - Monitoring - Web Forms - Alerts/Notifications - Data Import/Export - AI Copilot - Privileging - Self Service Portal - Secure Data Storage - Third-Party Integrations - Progress Tracking - Generative AI - Data Verification - Reporting & Statistics - Email Reminders - Online Applications ## Top ClinicMind Alternatives - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (633 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)