ClinicMind Reviews & Product Details

I like the task manager because it helps me stay organized with different tasks and follow-ups. I also like how complete the patient chart is, with the patient’s general, billing, and insurance information, examinations, and other details all in the same system. Review collected by and hosted on G2.com.

I can’t see the schedule in the time zone I choose. The clinic is in Miami (ET), and since I work from a country where the time is one hour ahead, the schedule appears shifted by an hour. Setup was mainly easy, except for getting access as a new user to both locations under the same account. Review collected by and hosted on G2.com.

I like how tasks go to specific work benches and the ability to do medication refills, which our previous EHR didn't have. The interface is simple enough, making it easier to use. Being able to refill patient meds from ClinicMind's system saves a lot of time and adds to my autonomy as a nurse. Also, it's more efficient in documentation and prescribing compared to what we were using before. Review collected by and hosted on G2.com.

Not being able to route a flex note to a provider and have them respond by routing back to you. Also, it would be nice to have certain nursing assessments built into ClinicMind, like a DISCUS exam. Not being able to have more than one patient's chart open at the same time. It will cut down the time and the number of clicks if a flex note/nursing documentation can be routed to a provider and have the provider respond and route back to the nurse. Built-in nursing assessments make it easy and seamless and timely. Right now, these assessments are done on paper and then scanned into the patient's chart, sometimes not the same day. Information needs to be timely. Not too easy, was a bit of a learning curve. Review collected by and hosted on G2.com.

The ease and clarity of finding where to go and how it's presented in a timely manner. Review collected by and hosted on G2.com.

The old version took some time to load up certain screens. Review collected by and hosted on G2.com.

I like that ClinicMind keeps us very organized and helps keep track of patients. It is easy to use most of the time, and when I request help, they are very prompt to assist us. It resolves the issues we have in a timely manner, and we are able to give the best attention to our patients because of that. The initial setup was super easy, and I understood it right away. I appreciate the support from Amina Eunice Sobremonte, who helped me figure out how to change the color scheme of the appointments and how to add, remove, and edit blocks. The ability to manage patients' care plans, track treatments and payments, and schedule appointments effectively is essential, and ClinicMind delivers on these aspects. Review collected by and hosted on G2.com.

The color schemes for block are not defaulted to a selected color. Review collected by and hosted on G2.com.

I like integration of their PatientHub and CredEdge products so that it is a comprehensive EHR system, scheduler, marketing, billing, and credentialing. Review collected by and hosted on G2.com.

Some of the 3rd party integration like PostureRay and PostureScreen doesn't upload to the photos, but rather the files. I think this should be fixed in the future. Review collected by and hosted on G2.com.

I like ClinicMind because it makes it easy to file claims and schedule. I also appreciate the task manager feature for communication with the support team. It helps us reach out to customer support and get our questions answered in the given time, making it easy to work when connected with a user on call. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I like that ClinicMind is simple and that the support team has been really helpful, especially Jorel, who recently helped us learn version 2.0. I also appreciate that ClinicMind can do more than our previous product, ChiroTouch, while keeping things simple. Review collected by and hosted on G2.com.

I think the timing on adding payers could be improved. It seems a bit slow or inefficient right now. Review collected by and hosted on G2.com.

I find ClinicMind incredibly helpful in saving time by automating tasks we used to do on paper. The program is definitely up to par for use with our patients and the new kiosk options for patient check-in are great. I also really like the flex notes options, as they help us save time, allowing us to spend more time with patients instead of being bogged down with paperwork. Review collected by and hosted on G2.com.

FlexNote and the AI tools for providers to speak their notes need to work better together, allowing them to use different macros and the voice recording. The patient portal was not the easiest for our patients, so we stopped using it. The reports options need to be streamlined and cleaned up, as many times the numbers do not add up, requiring corrections. Review collected by and hosted on G2.com.

Access to support with Aziz for navigating the system Review collected by and hosted on G2.com.

Very complicated system, I would like to have access to video trainings Review collected by and hosted on G2.com.

Claim management is extremely helpful with informing me on claim statuses in an easy way Review collected by and hosted on G2.com.

Sometimes it is hard to get ahold of support or staff to help with certain claims, processes, and training Review collected by and hosted on G2.com.