---
title: Click2Coach Reviews
meta_title: 'Click2Coach Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Click2Coach works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 2
  scale: '5'
date_modified: '2026-04-26'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Click2Coach Reviews
**Vendor:** Envision  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 2
## About Click2Coach
Click2Coach offres what you need to manage your business and customer experience including interaction recording, desktop activity recording during an interaction, evaluation and feedback, and more.




## Click2Coach Reviews
  ### 1. Ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2021

**What do you like best about Click2Coach?**

How easy the software/program was to navigate. Very straightforward and delivers exactly what it promises

**What do you dislike about Click2Coach?**

The one thing I disliked was how long support takes to answer when you reach out. Id like to see the customer service aspect improve in the future.

**What problems is Click2Coach solving and how is that benefiting you?**

Problems that I am solving are the training and recruiting aspect of the company. It's solving a lot and has been extremely beneficial and invaluable to the company.

  ### 2. Ok I guess

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2019

**What do you like best about Click2Coach?**

We've only used this for reviewing recorded calls and our scores on them, so for that it works fine. 

**What do you dislike about Click2Coach?**

Nothing I can think of, I've never had an issue with it. 

**Recommendations to others considering Click2Coach:**

It seems to work well for what we use it for. 

**What problems is Click2Coach solving and how is that benefiting you?**

We just use it to review our call quality scores, and it works fine for that. 


## Click2Coach Discussions
  - [What is Click2Coach used for?](https://www.g2.com/discussions/what-is-click2coach-used-for)

- [View Click2Coach pricing details and edition comparison](https://www.g2.com/products/click2coach/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+09%3A35%3A13+-0500&secure%5Bsession_id%5D=8b2037ab-871c-46a1-ac96-047dcf6f21f6&secure%5Btoken%5D=7778ce512a6b66a41264d796ebba109971c120904510eda53f6a53836d1b283b&format=llm_user)

## Click2Coach Features
**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

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