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Cleverstory Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Cleverstory's dynamic storytelling features, enabling flexible, engaging content creation with seamless integrations and insights. (3 mentions)
Users find the implementation ease of Cleverstory impressive, as the onboarding and setup are smooth and effortless. (2 mentions)
Users value the affordable price of Cleverstory, providing excellent value for its dynamic and flexible platform. (1 mentions)
Users commend the engaging animations of Cleverstory, enhancing PDF experiences and captivating viewer interest. (1 mentions)
Users commend the exceptional customer support from Karthik's team, enhancing their experience with Cleverstory. (1 mentions)
Users find the learning curve steep, making initial content production challenging despite the platform's flexibility. (3 mentions)
Users face download issues due to a basic integration interface and a challenging transition between formats. (1 mentions)
Users find the limited design options in Cleverstory frustrating compared to more advanced tools like Photoshop. (1 mentions)
Users find the limited design features of Cleverstory frustrating, resembling Canva more than advanced tools like Photoshop. (1 mentions)
Users face a high learning curve with Cleverstory, making timely content creation challenging and below expectations. (1 mentions)

5 Pros or Advantages of Cleverstory

5 Cons or Disadvantages of Cleverstory

Cleverstory Reviews (7)

Reviews

Cleverstory Reviews (7)

4.4
7 reviews
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Verified User
AN
Verified User
Head of Marketing & Demand Generation
4.5/5

Having used the platform for engaging content, this reviewer finds Cleverstory offers remarkable flexibility and a smooth onboarding experience. Some design functionality can be frustrating due to limited control compared to more advanced tools.

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Keely W.
KW
Keely W.
Giving Specialist
Small-Business (50 or fewer emp.)
"Cleverstory versus Paper Appeal"
4.5/5
What do you like best about Cleverstory?

I like that I can create content that is interactive. Previously, we were sending our donors a booklet through the mail, not really knowing if they viewed the actual document or what resonated with them. I like that I can now track views, what they spend the most time on, and how long they spend viewing the story. Review collected by and hosted on G2.com.

What do you dislike about Cleverstory?

It was a bit hard to learn at first and was a bit overwhelming. Our support person Jayashree, helped us a lot and eventually we got the hang of it. Review collected by and hosted on G2.com.

Kathryn P.
KP
Kathryn P.
Demand Generation Manager
Small-Business (50 or fewer emp.)
"Content experiences that meet our needs"
4.5/5
What do you like best about Cleverstory?

There are lots of interesting features that make Cleverstory a very good solution for our use case. For context, my company decided to ungate previously gated marketing content. We needed a solution that would give us a better, more flexible way of delivering content to our audiences, and that would give us insights on user behavior on our pages, and as they interacted with our content.

Cleverstory certainly delivered these things. The reporting and insights on user behavior are nuanced and have only gotten better in the year since I started using the tool.

You can also create any number of visually appealing, interactive landing pages and online experiences. I have the impression we have only touched the tip of the iceberg in terms of what we can do, but it has been extremely useful for us to deliver really tailored content around a theme for any number of given audiences, but to do so in a way that is engaging and attractive.

Cleverstory has also been evolving as a tool. It's really a pleasure to work with something that is growing and adding new and useful features. Recent favorites have been the global reporting tool, and the brand hub to store shared assets across pages/storyboards so anyone in the team can access them on any page.

Customer service is also helpful and reactive when questions or issues come up and we have regular touch points to make sure everything is running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Cleverstory?

There is a little learning curve with the software: the flip side of it being very flexible is that it takes some mastery to make things look beautiful. I should note we ran into this learning curve because we are a small team, without a lot of in-house design expertise. A bigger team would likely have a different user experience.

There are a handful of things in the user experience that could improve, but I expect that will come down the line. For example, it can take some time to integrate each Hubspot form as the integration interface is a bit basic. The switch from desktop to mobile format is not always smooth, and requires some time and attention. Review collected by and hosted on G2.com.

Tom M.
TM
Tom M.
Founder
Small-Business (50 or fewer emp.)
"They have been great"
5/5
What do you like best about Cleverstory?

It's flexible, easy to use and feature packed. We actually used it for online training - online training can be so boring but with Cleverstory we could bring it to life and make it easily accessible for clients. Cleverstory themselves are also incredibly helpful, they will bend over backwards to support you. Highly recommend them, Karthik in particular is a rockstar, he goes above and beyond. Review collected by and hosted on G2.com.

What do you dislike about Cleverstory?

Takes a little while to get your head around in the early days, especially making sure mobile works but once you get over that it's great. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Innovative platform, great support"
4.5/5
What do you like best about Cleverstory?

Cleverstory is an amazing tool for quickly creating interactive content. As a content marketer, having the ability to move swiftly but also engage audiences deeply is extremely valuable. Cleverstory offers a bunch of templates to get the creative juices flowing, and their customer support is always by your side to help bring your vision to life. reality. Review collected by and hosted on G2.com.

What do you dislike about Cleverstory?

As with most platforms, there is a little bit of a learning curve, but once you familiarize yourself with the interface and functionality, you're off to the races. Review collected by and hosted on G2.com.

SG
Samantha G.
Marketing Specialist
Mid-Market (51-1000 emp.)
"Unique & Interactive Platform!"
4.5/5
What do you like best about Cleverstory?

Karthik and his team have been very helpful and communicative in helping answer any questions and providing support for our projects with the Cleverstory platform. Our company started using this platform a couple of years ago and it has upgraded our experience of reading a PDF to interacting with moving pages & text, including videos, animations and pictures. I recommend using this platform for catching the attention of viewers and making them interested in the material being presented. It is definitely unique and worth the experience. Review collected by and hosted on G2.com.

What do you dislike about Cleverstory?

The mobile version I am still working on figuring out, but overall great experience! Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Great concept, but still working to make it work for us"
3.5/5
What do you like best about Cleverstory?

The potential to present digital content in a more engaging way. Review collected by and hosted on G2.com.

What do you dislike about Cleverstory?

The learning curve of the platform is much higher than expected. With our tight timelines, our first piece of published content on Cleverstory was not the level we were hoping for. Review collected by and hosted on G2.com.