# BackgroundChecks.com Reviews **Vendor:** HireRight **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 4.7/5.0 **Total Reviews:** 38 ## About BackgroundChecks.com Streamline employee background checks and drug-testing for any size business Simple Workflow - No more data entry, paper forms, and emails. We automate collecting applicant's data, disclosures, checks, and send you alerts. Secure Data - Stop collecting Social Security Numbers (SSN) & Personal Identifiable Information (PII) on paper, faxes, or email. We secure your data with bank-grade encryption. Transparent Pricing - We keep it simple with no setup fees, no contracts, and only pay per report. Also, ask about our volume discounts. FCRA Compliance - The FCRA law requires employers to follow certain procedures with consent, adverse event notices, and disputes. We've got you covered! ## BackgroundChecks.com Pros & Cons **What users like:** - Users find the **ease of use** of BackgroundChecks.com invaluable, allowing quick access to reliable background results. (11 reviews) - Users value the **friendly and knowledgeable customer support** from BackgroundChecks.com, enhancing their overall experience. (5 reviews) - Users appreciate the **thorough research and ease of use** provided by BackgroundChecks.com, ensuring peace of mind. (5 reviews) - Users appreciate the **quick response time** of BackgroundChecks.com, which meets urgent needs effectively and efficiently. (4 reviews) - Users commend the **friendly customer support** of BackgroundChecks.com, highlighting their quick and helpful responses. (3 reviews) - Users praise the **representative responsiveness** of BackgroundChecks.com, highlighting quick and helpful customer support experiences. (3 reviews) - Seamless Process (2 reviews) - Staff Expertise (2 reviews) - Turnaround Time (2 reviews) - Assessment Ease (1 reviews) **What users dislike:** - Users express frustration over the **lack of detail** on testing locations and procedures, causing confusion during the process. (2 reviews) - Users find the service **expensive** , yet value the hard-to-find information it provides for background checks. (1 reviews) - Users feel frustrated by the **limited control options** , finding it difficult to manage applicant data effectively. (1 reviews) - Users face **login issues** that can complicate access, but once resolved, the service performs well. (1 reviews) - Users experience **poor customer support** due to unclear information on the website requiring them to seek help directly. (1 reviews) - Users find the **poor UI** of BackgroundChecks.com makes navigating testing locations confusing, leading to multiple appointments. (1 reviews) - Pricing Issues (1 reviews) ## BackgroundChecks.com Reviews ### 1. Critical to Maintaining Quality and Compliance in Caregiver Hiring **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about BackgroundChecks.com?** BackgroundChecks.com has proven to be an excellent solution for our business. As we hire several individuals each month, having a clear and reliable understanding of each candidate’s background is essential ... not only for the success of our organization, but also to ensure full compliance with regulatory requirements. The platform is thorough and offers a wide range of customizable screening options, allowing us to tailor checks to our specific needs. The process itself is straightforward and efficient, with results often available as quickly as the same day. What truly sets BackgroundChecks.com apart, however, is their customer support. The team is exceptionally responsive and consistently provides timely, helpful assistance. Overall, it’s a highly dependable product backed by a strong, service-oriented team. **What do you dislike about BackgroundChecks.com?** I’ve been very pleased with the product. While cost is always a consideration, the pricing is fair, competitive, and well aligned with other solutions in the market. **What problems is BackgroundChecks.com solving and how is that benefiting you?** BackgroundChecks.com provides our organization with the ability to conduct thorough, reliable background screenings on caregivers in a timely manner. This capability is critical to maintaining both the quality of our team and our commitment to safety and compliance. On multiple occasions, the platform has identified concerns that may not have otherwise surfaced, allowing us to make more informed hiring decisions and avoid potential risks. It has proven to be an invaluable safeguard in our hiring process. **Official Response from Taylor Seems:** > Thank you so much for this incredibly thoughtful review. Helping organizations make safe, informed hiring decisions is something we take very seriously, and we're so glad we've been able to do that for you. We truly value your trust and look forward to continuing to be a dependable part of your hiring process. Thank you for your trust in BackgroundChecks.com! ### 2. User-Friendly Platform with Quick Results **Rating:** 5.0/5.0 stars **Reviewed by:** John B. | Global Sales and Business Development Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about BackgroundChecks.com?** It is a user friendly platform and they provide multiple background check options. Quick results **What do you dislike about BackgroundChecks.com?** The ai chat is a nice feature for questions. But when you call the 800 number to talk to a live person, it asks you to leave a messagea and they will call you back. **What problems is BackgroundChecks.com solving and how is that benefiting you?** Onboarding new employees/verification of new employees ### 3. Surprise fee buried in footnotes — poor CX **Rating:** 1.5/5.0 stars **Reviewed by:** Weh’yee B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about BackgroundChecks.com?** The ordering flow is straightforward, self-service, and quick to navigate. It’s easy to choose packages and submit candidate info without back-and-forth. The site feels reliable and professional, and results come through as expected. **What do you dislike about BackgroundChecks.com?** A surprise $98 fee appeared after purchase with disclosure buried in footnotes. When I asked support, I received a templated response pointing back to the fine print. Fees that materially change the price should be surfaced proactively (popup or inline warning before checkout). The lack of transparent pricing erodes trust and makes budgeting harder. **Recommendations to others considering BackgroundChecks.com:** Confirm all-in pricing before you buy—ask explicitly about add-ons, pass-through fees, and jurisdictional surcharges. Take screenshots of the checkout flow and footnotes. If transparent pricing is a priority, compare with alternatives; if you proceed here, budget a cushion for unexpected fees. **What problems is BackgroundChecks.com solving and how is that benefiting you?** I used BackgroundChecks.com to run pre-employment screens for compliance and risk reduction. The platform centralizes checks I need in one place and lets me self-serve without a sales call. That said, the overall benefit was undercut by unclear pricing that added friction to the process. **Official Response from Taylor Seems:** > Thank you for your feedback, Weh'yee. We understand that pricing transparency is critical, especially when passthrough fees can impact the total cost. These charges are imposed by local government to access court record information and are not set by our business. That said, we recognize the importance of making this information as clear and visible as possible. These potential fees are currently surfaced to customers twice prior to submitting their order. We’re continuing to improve how they’re presented so customers can better anticipate total costs. We appreciate you sharing your experience as it helps us improve. ### 4. Lightning-Fast Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Maria L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about BackgroundChecks.com?** I like their very quick customer service. **What do you dislike about BackgroundChecks.com?** There is nothing to dislike. Using the system to order a search is very clear and quick. **Recommendations to others considering BackgroundChecks.com:** I highly recommend it. The customer service is exceptional. I still remember the first search I ordered and couldn’t get it up and running. I spoke with a salesperson whose smile I could practically hear over the phone. I know that sounds weird, but it’s true. **What problems is BackgroundChecks.com solving and how is that benefiting you?** I love when I have a problem the team's response is instant and there is no push back. You receive a helpful response and issues are resolved very quickly. **Official Response from Taylor Seems:** > Thank you so much, Maria! The "smile you could hear over the phone" comment is exactly the kind of experience we work hard to create, so knowing it left a lasting impression means everything to us. We're so glad the platform has been easy to navigate and that our team has been there for you when it matters. We truly appreciate your trust in us and look forward to continuing to support you! ### 5. Quick, Deadline-Saving Volunteer Clearances Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about BackgroundChecks.com?** The service provided was limited to obtaining the clearances for our volunteers. The quick response to our needs considering a short deadline was most appreciated. **What do you dislike about BackgroundChecks.com?** Backgroundchecks.com was the secondary provider for this service which when my sign-in problems was resolved, everything went very well. We processed our volunteer check-in through CharityEZ.com, who in turn used Backgroundchecks.com for the clearances search. I had difficulty getting my Log-In to work due to some miscommunication between the CharityEZ.com and me. When resolved I was satisfied and we met our deadline. **Recommendations to others considering BackgroundChecks.com:** We did not use all of their services, but the available services provided seemed to be a complete array of checking that would be beneficial to employers. **What problems is BackgroundChecks.com solving and how is that benefiting you?** We used Backgroiundchecks.com for registering Volunteers for a MATHCOUNTS competition which requires a level 1 check to allow volunteers to interact with middle school students. **Official Response from Taylor Seems:** > Thank you for taking the time to share your experience! Your feedback is valuable to us. We apologize for any inconvenience you faced with the sign-in process and are glad it was resolved satisfactorily. Please know we are always here to support you, ensuring deadlines are met and that your screening process is running smoothly. ### 6. Easy, Affordable, and Fast Results in Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Kris L. | Director of Programs, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about BackgroundChecks.com?** It was easy and affordable, I had my report in minutes. **What do you dislike about BackgroundChecks.com?** I did not see any downsides to using this service. **What problems is BackgroundChecks.com solving and how is that benefiting you?** I needed a background check for a client and it filled my need easily. **Official Response from Taylor Seems:** > Thank you for your positive feedback! We're happy to hear you found our platform easy, affordable, and fast. Appreciate you choosing BackgroundChecks.com! ### 7. Helpful, Resourceful Support That Connects You to a Real Person **Rating:** 5.0/5.0 stars **Reviewed by:** Karen W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about BackgroundChecks.com?** Their customer service/chat directs you to an actual person. They are helpful and resourceful. I have so many customer service experiences from requesting reimbursement, employment verification issues, SSN issues, etc. I have been able to resolve every issue with their helpful customer service team. **What do you dislike about BackgroundChecks.com?** They only offer background checks in the USA and we often have team members from other countries, so I have to use another company to fulfill that need. **What problems is BackgroundChecks.com solving and how is that benefiting you?** I am able to send, monitor, and complete background checks for new team members. It is efficient and I am able to attain background checks in a reasonable amount of time. **Official Response from Taylor Seems:** > Thank you for such positive feedback, Karen! We're so happy you continue to have an excellent experience with our team and platform. We appreciate your feedback on international screenings as we are always looking for ways to better support our customers. Thank you for trusting us with your background screening needs! ### 8. Quick, Easy to Use, and Fast Email Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about BackgroundChecks.com?** Quick and ease of use, I emailed a question and had a response within 30 minutes **What do you dislike about BackgroundChecks.com?** I've not had any issues with BackgroundChecks.com. **What problems is BackgroundChecks.com solving and how is that benefiting you?** I had a question about laws changing with information used to confirm backgrounds and things being redacted and how that would affect my background checks. **Official Response from Taylor Seems:** > So happy to hear that you found our email support quick and easy to use. We're here to help and ensure your experience with BackgroundChecks.com remains smooth and efficient. Thank you for choosing us for your background screening needs! ### 9. Easy, Fast, and Customer Service That Fixes Issues in Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about BackgroundChecks.com?** Easy, quick. When I made a mistake, customer service fixed it within minutes of my request! **What do you dislike about BackgroundChecks.com?** At first, there were too many choices. I figured out what I needed, though. **What problems is BackgroundChecks.com solving and how is that benefiting you?** Providing the required background checks for independent contractors working with me. **Official Response from Taylor Seems:** > Thank you for sharing your positive experience with us and our customer service team! We are delighted to hear that we were able to quickly resolve any issues you encountered. We appreciate your feedback regarding the screening options and will take this into consideration for future improvements. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing BackgroundChecks.com! ### 10. Effortless Backend: Easy Ordering and Reviewing **Rating:** 5.0/5.0 stars **Reviewed by:** Mia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about BackgroundChecks.com?** How easy the backend is to use. From ordering to reviewing, they make it easy. **What do you dislike about BackgroundChecks.com?** Honestly, there's nothing. I think the website is built out very well and is user-friendly. **Recommendations to others considering BackgroundChecks.com:** It's a great system. It is easy to use and provides the information needed. **What problems is BackgroundChecks.com solving and how is that benefiting you?** It solves our hiring issue. We know they handle all of the background check and we only need to review it. **Official Response from Taylor Seems:** > Thank you for your positive feedback, Mia! We are thrilled to hear that you find our system easy to use and that it's been an overall effortless experience. We appreciate your business and look forward to continuing to provide you with excellent service! ### 11. Easy to Use, So Far So Good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about BackgroundChecks.com?** It is easy to use and returns results quickly. **What do you dislike about BackgroundChecks.com?** I haven't experienced any downsides yet. **What problems is BackgroundChecks.com solving and how is that benefiting you?** It's allowing me to check possible new hires **Official Response from Taylor Seems:** > Thank you for sharing your positive experience with us! We strive to provide a user-friendly and fast service, and we're thrilled to hear that it's meeting your needs. ### 12. Fast Turnaround and Easy Compliance Maintenance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about BackgroundChecks.com?** Turnaround time, ease of compliance maintenance **What do you dislike about BackgroundChecks.com?** I don't believe to know any downsides yet being a new client. Perhaps a smaller upcharge to add just a county search to a basic check. **Recommendations to others considering BackgroundChecks.com:** Make sure you have your paperwork ready to confirm your company identification if you're under a DBA or something a little more nuanced! Super easy once you're onboarded and quick turnaround times. **What problems is BackgroundChecks.com solving and how is that benefiting you?** Super quick response time and makes it easy to remain in compliance. **Official Response from Taylor Seems:** > Thank you for your positive feedback! We understand the importance of maintaining compliance and fast turnaround times when it comes to hiring. We value your feedback and look forward to continuing to support your hiring needs. ### 13. Quick, easy and cost effective background checks **Rating:** 5.0/5.0 stars **Reviewed by:** Adrienne D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about BackgroundChecks.com?** It's very user friendly, provides various option levels for background checks and the results are very fast **What do you dislike about BackgroundChecks.com?** I didn't find anything that I've disliked **Recommendations to others considering BackgroundChecks.com:** competative pricing, user friendly and quick results **What problems is BackgroundChecks.com solving and how is that benefiting you?** BackgroundChecks.com help us review a candidates information before we make a final hiring decision. The process is easy and the results come back quick fast which allows us to act immediately upon receiving results. **Official Response from Charlie Cafazza:** > We are so happy you enjoyed your experience with us, Adrienne! We strive to bring the best experience to our customers each and every time. We are always available when you need us. Thank you! ### 14. Easy to Use, Fast Results, and Budget-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about BackgroundChecks.com?** Easy to use, quick to get results and doesn’t break the bank! **What do you dislike about BackgroundChecks.com?** Nothing I can think of. I have been happy with them. **Recommendations to others considering BackgroundChecks.com:** This is a great solution for a wide range of background checks. **What problems is BackgroundChecks.com solving and how is that benefiting you?** As president of a summer swim team, it’s important our parents can trust the coaches have been properly vetted to coach their children. **Official Response from Taylor Seems:** > We're so happy to hear you've been pleased with our affordable solutions and that you've chosen us to help maintain the trust of the families you serve. Thank you for sharing your experience! ### 15. Helpful Support, but Emailing Applicants Directly Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about BackgroundChecks.com?** customer service is a little slow but very helpful, once you're in contact with them they resolve the issue effectively and promptly **What do you dislike about BackgroundChecks.com?** sending email directly to the applicant when I already have a form they signed...employer cannot enter that information **What problems is BackgroundChecks.com solving and how is that benefiting you?** easy customer service if needed **Official Response from Taylor Seems:** > Thank you for your feedback. Happy to hear that our customer support team was helpful in assisting you. We appreciate your perspective on the email-based applicant workflow and will take your feedback into consideration as we continue to refine and enhance our platform. ### 16. Love the new platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about BackgroundChecks.com?** User Friendly - Very Easy - I dont think they can make it any easier - its awesom **What do you dislike about BackgroundChecks.com?** Nothing at this time - everything is fine **What problems is BackgroundChecks.com solving and how is that benefiting you?** Monthly invoicing rather than each request **Official Response from Taylor Seems:** > Thank you for taking the time to share your feedback! Our team is always working to make the experience as easy and efficient as possible for our customers. We appreciate your trust and support, thank you for choosing BackgroundChecks.com! ### 17. Easy Background Checks! **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about BackgroundChecks.com?** ClearChecks is very user friendly and it was a breeze to sign up my applicants for a background check and drug screen. I also like that I can add on searches that I need without buying ones I don't. Customer service and tech support was also quick to respond and resolve my issues. **What do you dislike about BackgroundChecks.com?** The drug screening was a bit complicated for my applicant. The website is not clear about which locations have all the testing capabilities and my applicant had to go to two different appointments and call the individual site to confirm. It would have been helpful to have that information already available prior to making the appointment. **What problems is BackgroundChecks.com solving and how is that benefiting you?** I am new to HR and finding a qualified background check was a challenge. ClearChecks was a breeze to get background checks completed. ### 18. The most user-friendly background check platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Ilan K. | Member, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about BackgroundChecks.com?** What do I like best about ClearChecks? In short, everything. The platform makes it easy for me or my prospective employee to input critical data; the pricing is transparent and clear so you only pay for the checks you need; their content is so helpful to those who hire (uh, most of us?); and their founders will bend over backwards to ensure your success. **What do you dislike about BackgroundChecks.com?** Struggling to find a dislike.... There ain't one (yet). **What problems is BackgroundChecks.com solving and how is that benefiting you?** As a small business owner in the B2B services world, specifically skilled labor, I need transparency on motor vehicle driving records and criminal background check reports at different local, state and federal levels; ClearChecks makes this super easy and provides detailed results I can then share with my insurer. ### 19. I have found Clearchecks to be an easy, fast and reliable service for background and drug testing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about BackgroundChecks.com?** Clearchecks has a very simple platform to use. Prices are fair and up front. Customer support is friendly and very knowlegable. **What do you dislike about BackgroundChecks.com?** The only negative thing I can think of is that some of my questions were not intuitively answered on the website. For instance, knowing that you must first order a background check to then be able to see the drug testing options was not clear to me until I spoke to a representative. I did have to reach out to find a few answers. However the service was fantastic when doing so. **What problems is BackgroundChecks.com solving and how is that benefiting you?** It solves the problem we have of securing reliable employees that are virtual/off campus and may not have the ability to meet in office for this reason. We can easily send email requests through Clearchecks and potential employees have the ease of completing the process from home. This benefits us by allowing for a quick and easy way to screen potential hires without requiring travel or scheduled meetings. ### 20. Easiest Way For Background Checks For Our Small Business **Rating:** 5.0/5.0 stars **Reviewed by:** Deanna T. | Office Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about BackgroundChecks.com?** ClearChecks is super user friendly - takes just a few seconds to get a background check going. Easy layout. The help staff via chat and email are very quick to respond, friendly and helpful! **What do you dislike about BackgroundChecks.com?** Nothing really - sometimes county records take a bit of time, but that is no fault to ClearChecks **What problems is BackgroundChecks.com solving and how is that benefiting you?** We need background and vehicle checks for all of our new employees. Using ClearChecks is easy, good value and get quick results emailed to us. ### 21. Easier Process and Nicer Portal **Rating:** 4.5/5.0 stars **Reviewed by:** Susan R. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about BackgroundChecks.com?** Actually was able to call and get a real live person to return my call **What do you dislike about BackgroundChecks.com?** Cant think of anything yet as I am a new user **What problems is BackgroundChecks.com solving and how is that benefiting you?** There was no international education check available but customer service helped me to resolve the matter. ### 22. HR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about BackgroundChecks.com?** ClearChecks does a thorough research on the background check. Very easy to communicate with the staff there when we wanted to cancel an order, or check on candidate's status. It's a professional top-notch place for employers to get peace of mind. We've been using ClearChecks' service since 3 years ago, and absolutely loving it. **What do you dislike about BackgroundChecks.com?** I haven't found any reason to shop around for someone else yet. **What problems is BackgroundChecks.com solving and how is that benefiting you?** They do a through search on candidate's county and federal background check. ClearChecks found something that candidate didn't disclose in their interview ### 23. Great Customer Services **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon R. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about BackgroundChecks.com?** Everything about ClearChecks is exeptional! **What do you dislike about BackgroundChecks.com?** There is nothing to dislike! The whole process in ordering background reports is great! **What problems is BackgroundChecks.com solving and how is that benefiting you?** Made a mistake in ordering and was doubled charged. Mariana helped with the issue and solved it! ### 24. So happy with ClearCheck's service for our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about BackgroundChecks.com?** We are so impressed with the excellent customer service we've received from ClearCheck. It was so easy to set up our account, and the customer service team has been exceptionally helpful. **What do you dislike about BackgroundChecks.com?** We have no complaints so far. Submitting background checks is quick and easy, and any issues are addressed quickly by ClearCheck's team. **What problems is BackgroundChecks.com solving and how is that benefiting you?** Our previous background check provider was not meeting our needs in the way our business required. ClearCheck has made it much simpler and quicker to submit and receive background checks by providing an easy-to-use service and by offering clear and prompt communication in answering our questions. ### 25. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about BackgroundChecks.com?** Background checks have immediate turnaround time. Customer service is excellent. Website is intuitive and easy to maneuver **What do you dislike about BackgroundChecks.com?** I have found no downsides to using ClearChecks! Customer service has been so helpful and the process is extremely efficient and easy. **What problems is BackgroundChecks.com solving and how is that benefiting you?** It is beneficial for us to do background checks on new employees and with the process being so easy the turnaround time is fast! ### 26. Streamlined, User Friendly and Intuitive Background Check Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Esther C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about BackgroundChecks.com?** I'm a therapist in private practice, and love how easy, intuitive and streamlined the background check process is! My favorite part of Clear Checks is that they take care of obtaining consent for the background check and displaying the legally required disclaimers. It's all streamlined. I just enter my employee's email, select the type of check(s) and it takes care of the rest! I've tried at least two other platforms, and this one is effortless to use. Their customer support chat is also excellent, and it's only ever taken me less than 5 minutes to have any questions answered or issues resolved. The prices are extraordinarily reasonable, especially given the user experience. I recommend this constantly to my peers in the mental health world. **What do you dislike about BackgroundChecks.com?** There's nothing I dislike about ClearChecks. Perhaps it could have some added features, such as automatically renewing checks on an annual basis, or notifying you if a background check expires/hasn't been submitted. **What problems is BackgroundChecks.com solving and how is that benefiting you?** ClearChecks took a 10 step time intensive background check step process and took it down to about 3 steps and absolutely effortless. (Step 1 - I enter their email, Step 2 - They fill it out, Step 3 - I get a notification it's done and download the PDF to their file). ### 27. Easy Breezy **Rating:** 4.5/5.0 stars **Reviewed by:** Lori Colleen A. | Company Office Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about BackgroundChecks.com?** ClearChecks makes an HR dept of one very happy ... One email to enter, One quick payment and I know that I no longer need to be concerned about getting the background check completed - The minute I place the order with ClearChecks, I cross it off my to do list **What do you dislike about BackgroundChecks.com?** There really is nothing I dislike about ClearChecks ... I think it would be helpful to see the initial order date of a report and how many reminders needed to be sent by ClearChecks & how many by me (as hr) before the candidate responded - the dates of the reminders would be great to know too **What problems is BackgroundChecks.com solving and how is that benefiting you?** ClearChecks saves me from having to track down all of the individual information and presents it in a perfect download that's easy to save and to move into which ever form I choose ### 28. Satisfied Client **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa H. | Chief Program Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about BackgroundChecks.com?** Clearchecks has been the easiest background check program/company we have ever used. It is easy to navigate their website and any problems are resolved very quickly. **What do you dislike about BackgroundChecks.com?** Honestly, we have never had a bad experience. Even if there has ever been a situation to come up, Clear Checks has always been accessible and it was fixed in a reasonable amount of time. **What problems is BackgroundChecks.com solving and how is that benefiting you?** We run background checks on volunteers for our nonprofit. We like that the volunteer receives an email directly from ClearChecks. It is more legitimate than one of our organization's employees sending a random link. ### 29. Clear checks has been great with my companies needs for background checks. **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about BackgroundChecks.com?** The site is easy to use and very professional. When I had a question, I called customer service. The staff was prompt, helpful and polite. They answered my questions and took care of the needs at the time. **What do you dislike about BackgroundChecks.com?** I have not found anything I disliked about my experience with Clear Checks. I have ran a few backgrounds on my team members and Clear Checks has helped me every step of the way. **What problems is BackgroundChecks.com solving and how is that benefiting you?** We are on a large project requiring background screens on my team members. ClearChecks was quick in getting back to me with my reports. ### 30. Easy to use interface! Allows for peace of mind in the hiring process. **Rating:** 5.0/5.0 stars **Reviewed by:** Calvin A. | Financial Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2023 **What do you like best about BackgroundChecks.com?** Simple. Easy to use. Thorough information. **What do you dislike about BackgroundChecks.com?** It is a bit expensive, but good information is hard to find and I will pay a premium for a good understanding of someone's background. **What problems is BackgroundChecks.com solving and how is that benefiting you?** Certainty when vetting someone for financial dependency. ### 31. Great Experience - some long wait times **Rating:** 4.0/5.0 stars **Reviewed by:** Allie S. | Compensation and Benefits Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2022 **What do you like best about BackgroundChecks.com?** I like that you can add additional services to the basic background check. I also like the user-friendly layout. It's easy to see who has completed their background check and who hasn't. **What do you dislike about BackgroundChecks.com?** Sometimes the turnaround times are much too long - over a week and in some cases we've waited up to a month for our background checks to be returned. This happened around the holidays, so the courts may have been extra busy as well. **Recommendations to others considering BackgroundChecks.com:** The platform is very user-friendly. A recommendation would be if you have an employee you've already ran a background check for and they need an extra report added, you don't need to run the entire background report again. Contact customer service and they will let you know how to add the extra report to the employees' existing report. Also, it's good to keep in mind during busy seasons (around holidays), background checks may be a bit delayed. **What problems is BackgroundChecks.com solving and how is that benefiting you?** We are staying compliant and ensuring our employees are getting access to a user-friendly background check experience. The main problem we are solving is compliance. ### 32. I love ClearChecks! **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah M. | Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about BackgroundChecks.com?** It is quick and easy to use and the reports are easy to read. And I can talk to a real person if I have a question which I've done and they are great. **What do you dislike about BackgroundChecks.com?** I haven't found anything yet to dislike. **What problems is BackgroundChecks.com solving and how is that benefiting you?** We didn't have a background check service in place when I got here. Now we have a reliable, confidential service at our fingertips and it gives us peace of mind. ### 33. Great service, great support, reasonably priced **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2022 **What do you like best about BackgroundChecks.com?** Clearchecks is easy to use. Its user interface is very intuitive. Compared to other providers, its pricing is reasonable. You get all the essentials you need 90% of the time in the basic pricing. The service is fast. **What do you dislike about BackgroundChecks.com?** Sometimes the information about an individual is old or outdated. It would be nice if the information was updated as soon as it is recorded. No pricing for buying a pack. **What problems is BackgroundChecks.com solving and how is that benefiting you?** I use ClearChecks for background checks for nannies, temp and full-time employees, and contractors as well as dating candidates for my nieces an nephews. ### 34. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Helena P. | Director of People Management, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2022 **What do you like best about BackgroundChecks.com?** I appreciate that my reps respond incredibly quickly in the overwhelming majority of cases; at max I've waited approx 24 hours but that is rare. My reps have all been courteous as well. **What do you dislike about BackgroundChecks.com?** Nothing, really great customer service, which is incredibly important to me. **What problems is BackgroundChecks.com solving and how is that benefiting you?** ClearChecks helps take the worry and stress that can come with background checks and drug screening. The platform is simple, very user friendly. ### 35. I would recommend to any HR/Onboarding professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about BackgroundChecks.com?** The process is very user friendly and it makes pre-screening a breeze with how easily it walks you through the steps. Whether it be a quick background screen or a drug screen, it's on a few clicks and submit. **What do you dislike about BackgroundChecks.com?** For the most part we like everything about clearchecks. Sometimes it takes a while to see that a drug screen needs a review and it remains "pending" for weeks before any notification is given. **What problems is BackgroundChecks.com solving and how is that benefiting you?** Clearchecks is allowing us to quickly get candidates pre-screened with the increase in employees we have it has been very beneficial in getting the process complete, fast. ### 36. Good experience with ClearChecks **Rating:** 4.5/5.0 stars **Reviewed by:** Julie Z. | HR, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about BackgroundChecks.com?** Rapid result! I got the background check report on the same day. **What do you dislike about BackgroundChecks.com?** The format of the report changed. It will shows which part I didn't order in the report. **What problems is BackgroundChecks.com solving and how is that benefiting you?** Customer service is very good! Representative respond quickly through Live chat. ### 37. Fast and accurate results, easy to enter, easy to handle billing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about BackgroundChecks.com?** Single or multiple entries may be made at one time, billing is quick and easy with both the invoice and receipt arriving immediately **What do you dislike about BackgroundChecks.com?** I can't really think of anything. perhaps having the option to only receive the report when the background has completed. I can't do anything with it until all steps are done. **What problems is BackgroundChecks.com solving and how is that benefiting you?** Helping to ensure quality candidates ### 38. Best Service And Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2022 **What do you like best about BackgroundChecks.com?** ClearChecks is the absolute best background service out there. They are quick and very professional. I use them for all my business needs. The customer service is absolutely amazing. I would choose them for your business needs. Thank you so much ClearChecks for the amazing work you do! **What do you dislike about BackgroundChecks.com?** Nothing. I never have any issues with them. **What problems is BackgroundChecks.com solving and how is that benefiting you?** They successfully handle all of our new hire background checks. ## BackgroundChecks.com Discussions - [What is ClearChecks used for?](https://www.g2.com/discussions/what-is-clearchecks-used-for) - [View BackgroundChecks.com pricing details and edition comparison](https://www.g2.com/products/backgroundchecks-com/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+14%3A57%3A56+-0500&secure%5Bsession_id%5D=2eb72d6d-e5ba-40dc-8715-935b73a809c3&secure%5Btoken%5D=9812f0ffad0db2a8828afd1dc6136066d8730d91ff4f8c5cc4b77caeb04f073d&format=llm_user) ## BackgroundChecks.com Integrations - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [Jobvite](https://www.g2.com/products/jobvite/reviews) - [Lever](https://www.g2.com/products/lever/reviews) ## BackgroundChecks.com Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Generative AI** - AI Text Generation - AI Text Summarization **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications **Background Check Additional Functionality** - Integrations - Mobility - Messaging **AI Insight Check - Background Check** - Insight Check **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **AI Investigation and Verification - Background Check** - Verification ## Top BackgroundChecks.com Alternatives - [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) - 4.6/5.0 (270 reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (388 reviews) - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (503 reviews)