Classet Reviews & Product Details

I love Classet’s ability to scale to our unique business needs and how agile the platform is. The AI recruiter and clinical mock call AI have drastically reduced our hiring time from 3-4 weeks to about a week, making it possible to hire 50 people every 2 weeks. The candidate experience is so seamless that many don’t even realize they’re interacting with AI, and our executive leadership is thrilled with the results. The team goes above and beyond to meet our needs, and the product is far superior to other AI solutions we’ve tried. Review collected by and hosted on G2.com.

The only thing I’d like to see improved is a more robust ability to slice and dice analytics for nationwide recruiting, such as having heat maps or deeper analytical features by time zone or location. While not a deficit, it would help us do even deeper dives into our hiring data. Review collected by and hosted on G2.com.

I love how easy Classet is to use, and the implementation was very smooth and simple. It has saved me a huge amount of time by eliminating manual resume reviews and allowed us to move more candidates through the funnel much faster. It's freed me up to focus on more strategic work. Review collected by and hosted on G2.com.

I'd love to see an improvement where specific details from a candidate's resume could be extracted and turned into customized questions for the screening call. This level of integration would make the process even more tailored and effective for recruiters. Review collected by and hosted on G2.com.

I really like how configurable Classet is. You can add questions for it to ask and adjust the sensitivity of the AI recruiter. For example, you can change how long it waits or reacts to interruptions. It's also super conversational, which is a big plus for me. Compared to other products, the voice and tone are quite conversational, more so than others like the voice agent called Chile. Additionally, the implementation team was really good, providing a great onboarding experience and making us feel well taken care of. Review collected by and hosted on G2.com.

It does take some time to configure, but that's just more due to the AI. So, like, any AI tool does take time to configure, and it's not going to be perfect just out of the box. You do have to spend some time with it. You do have to do some experimenting. We've had some learnings from implementation where candidates could, like, skip questions. Review collected by and hosted on G2.com.

Classet has given me back at least 60% of my week by automating the initial candidate screening process. The support from their team is immediate and intense, and the product allows me to quickly identify the candidates I want to talk to. The interview recap feature is excellent, and the AI interviewer feels almost like a real person, which candidates find engaging and realistic. Review collected by and hosted on G2.com.

While implementation is quick, it does require close collaboration with the Classet team at the start to configure the right interview and screening questions. This initial setup step is important for getting the most out of the product, but it does take some focused effort. Review collected by and hosted on G2.com.

Classet's team has been outstanding guiding us through implementation, while also staying open to feedback and support. The software is easy to use, set up, and customize. Classet is integrated seamlessly with our ATS, which allows us to quickly import new jobs, and creating scripts is just a matter of filling out a template or dragging and dropping questions. The AI recruiter, Joy, has been very well received by both applicants and recruiters. Following the screening, candidate applications are automatically updated in our ATS based on eligibly requirements determined at the time of creating scripts. Additionally, summaries of all calls are generated and added to the candidate's record for additional review by the recruiters. The speed at which Classet interacts with candidates is also excellent. We've seen candidates go from taking a day on average to be called and pre-screened by a recruiter reduced down to one hour on average with Classet. The ability to do after hour and weekend calls has been a game changer for our recruiting. Ultimately, we are mostly able to have Classet run in the background which frees up our recruiters to spend more time working with highly engaged and qualified candidates. Review collected by and hosted on G2.com.

As with anything with generative AI, prompts must be precise and clear, else the AI runs the risk of creating something not as expected. All calls are recorded and transcribed, which are then summarized using generative AI and added to the candidate's record. While Classet has done a great job of creating concise prompts, there still may be some variations in the summary format from job to job, even with the same set of instructions. That said, Classet has done a great job at making the prompts easily accessible and modifiable for users. Additionally, generally speaking, the summaries generated are solid and come out as expected, it's just something we need to monitor a little more for quality control. Review collected by and hosted on G2.com.

Our company loves the AI recruiter! Joy is efficient in her communication, very responsive and is very professional and real. Sometimes Ai can sound robotic, not Joy! She sounds personable and speaks with genuine care. Review collected by and hosted on G2.com.

Thus far we have no complaints about Classet. Joy has been extremely helpful in our recruiting! Review collected by and hosted on G2.com.

The voice AI is so much better than others I have demoed and is much more advanced. Review collected by and hosted on G2.com.

Can take a while to dial things in, however we have gone very detailed so our case is probably not the typical use case. Review collected by and hosted on G2.com.