--- title: Chrome Remote Desktop Reviews meta_title: 'Chrome Remote Desktop Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 53 reviews by the users' company size, role or industry to find out how Chrome Remote Desktop works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 53 scale: '5' date_modified: '2026-11-11' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Chrome Remote Desktop Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

5 months

User Insights

Average based on 53 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Chrome Remote Desktop Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Chrome Remote Desktop, and what problem is it built to solve?

Chrome Remote Desktop is used to connect to and control computers remotely. Users rely on it to access files and applications or troubleshoot a device without being physically near it.

What company sizes and industries is Chrome Remote Desktop the best fit for?

Chrome Remote Desktop’s strongest fit in practice appears across small businesses, mid-market organizations, and enterprises, with use concentrated in technology and education-related fields.
  • Small businesses: A prominent segment, including teams using it for remote access and technical support.
  • Mid-market organizations: A recurring fit for supporting colleagues and accessing work computers from elsewhere.
  • Enterprises: Also represented, including remote support and access in education and IT settings.
  • Technology and education: Computer and network security, computer software, IT services, and education are recurring industry settings.

What customer support options does Chrome Remote Desktop provide, and how do users find the overall support experience?

The support experience can be difficult when users need help. Support is described as limited, with forum-based guidance that can be inconsistent; no specific support channels are supplied here.

Chrome Remote Desktop Reviews (53)

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Reviews

Chrome Remote Desktop Reviews (53)

View 1 Video Reviews
4.2
53 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Experience was good"
4/5
What do you like best about Chrome Remote Desktop?

Easy access and number of features are good Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Sometime page doesn't load may be net problem or application issue Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"very laggy and it refuses to close tabs"
2/5
What do you like best about Chrome Remote Desktop?

i can use my home computer from anywhere, and it lets me download and upload files to home. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

The graphics are garbage and lags frequently; it also hates when you close a window or browser tab. Review collected by and hosted on G2.com.

SP
sam p.
video technician
Small-Business (50 or fewer emp.)
"Free, Functional & Fast - But Not For Us"
3/5
What do you like best about Chrome Remote Desktop?

Chrome Remote Desktop is a very functional and fast RDP (Remote Desktop Protocol). A major plus point for us was that all of our clients already knew the Chrome name, so when we needed them to install the RDP, they felt safer knowing it from the same place as their browser. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Better suited to personal use. We found that it doesn't offer enough features compared to AnyDesk. Such as managed users & customization & branding. One of the reasons we switched to TeamViewer. Although TeamViewer's prices led us elsewhere Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to use"
4/5
What do you like best about Chrome Remote Desktop?

It is a browser-based remote screen sharing software. It helps me seamlessly shift from my work to resource sharing without installing any specific software that is not compatible. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

The initial setup can be more seamless.

Still, the time to connect to a remote connection can be improved.

More info about the connection status.

Mobile UX is very basic. Review collected by and hosted on G2.com.

Khaled S.
KS
Khaled S.
IT Support Specialist
Mid-Market (51-1000 emp.)
"Great Remote Application"
4/5
What do you like best about Chrome Remote Desktop?

Helping others easily to solve their issues remotely. And easy to install with a very small steps. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Needs to have a notification options to notify about calling or messages. Review collected by and hosted on G2.com.

Mark M.
MM
Mark M.
Engineer
Small-Business (50 or fewer emp.)
"Okay Product but lacks some things"
1/5
What do you like best about Chrome Remote Desktop?

It is Free and not too difficult to use. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Requires a Google Account and has limits on number of saved connections. Sometimes it is glitchy. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to use"
5/5
What do you like best about Chrome Remote Desktop?

It’s easy to use, covers the basics including file transfers, and it offers both fixed remote control and one-off screen sharing for those don’t share your Google. It’s available on any operating system that supports Chrome, including iOS and Android. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

No chat function and No multiple-display support. Review collected by and hosted on G2.com.

ZM
Zhaorong M.
Programmer
Small-Business (50 or fewer emp.)
Originally submitted 8/10/2021
"Easy to setup and use"
4/5
What do you like best about Chrome Remote Desktop?

It is very easy to setup. Just download the desktop installer and click through it. It is also easy to use, either via Chrome web browser, or "Chrome Remote Desktop" app via a phone or a tablet. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

The reliability is not good enough. On a bad workday, it would disconnect several times. And sometimes reconnecting does not work either. You would have to restart the web browser or the app. Review collected by and hosted on G2.com.

Jonathan M.
JM
Jonathan M.
I.T. Administrator
Small-Business (50 or fewer emp.)
"Chrome Remote Desktop provides a simple and effective solution for remote control"
5/5
What do you like best about Chrome Remote Desktop?

Chrome Remote Desktop is not only free to use, it's incredibly simple to set up. All you have to do is install the plugin on the target computer and set a PIN for it. Accessing it from anywhere else is as simple as logging into your email and clicking the link. It even supports multi-monitor setups! Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Chrome Remote Desktop doesn't seem to provide a typical one-monitor-at-a-time setup for multi-monitor setups like other remote services provide. By that I mean, you can set it to show one monitor only or all of them at once, but never have it where moving from one monitor to the next with the mouse automatically switches which monitor you're looking at. It makes it so you have to choose between having all monitor displays squashed together and barely readable, or constantly clicking the sidebar menu to swap displays back and forth. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Awesome product"
5/5
What do you like best about Chrome Remote Desktop?

It is the easiest remote access program I have ever used in 25 years of remote support. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Could add an easier double screen toggle. Review collected by and hosted on G2.com.

Questions about Chrome Remote Desktop? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Chrome Remote Desktop used for?

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GU
Guest User
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Last activity over 4 years ago

What can Chrome Remote Desktop do?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

5 months

Perceived Cost

$$$$$
Chrome Remote Desktop Comparisons
Chrome Remote Desktop Features
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Usage Information
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