G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Chrome Remote Desktop. Users appreciate its reliable connection quality and strong security, making it a preferred choice for remote support and collaboration.
According to verified reviews, TeamViewer's extensive feature set, including screen sharing and file transfer, is frequently highlighted. Users mention that these features enhance their ability to provide real-time support, which is especially valuable in today's remote work environment.
Users say that Chrome Remote Desktop is a great option for those seeking a free and easy-to-use solution. Many appreciate its simplicity, noting that connecting to devices is effortless, which can be a significant advantage for users with basic remote access needs.
Reviewers mention that while Chrome Remote Desktop is user-friendly, it lacks some of the advanced features found in TeamViewer. For instance, TeamViewer's ability to connect quickly and control another computer smoothly is often cited as a time-saver for support work.
G2 reviewers highlight that TeamViewer's implementation process is quick and intuitive, with many users praising the onboarding wizard that simplifies setup. In contrast, while Chrome Remote Desktop is easy to set up, it may not offer the same level of support for complex configurations.
According to recent user feedback, TeamViewer's customer support is rated highly, with users feeling that it has been a good partner in their business operations. In comparison, while Chrome Remote Desktop has received positive remarks for its support, TeamViewer's dedicated support options are often seen as more robust.
Pricing
Entry-Level Pricing
Chrome Remote Desktop
No pricing available
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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