Chrome Remote Desktop is used to connect to and control computers remotely. Users rely on it to access files and applications or troubleshoot a device without being physically near it.

What company sizes and industries is Chrome Remote Desktop the best fit for?

Chrome Remote Desktop’s strongest fit in practice appears across small businesses, mid-market organizations, and enterprises, with use concentrated in technology and education-related fields.

Small businesses: A prominent segment, including teams using it for remote access and technical support.
Mid-market organizations: A recurring fit for supporting colleagues and accessing work computers from elsewhere.
Enterprises: Also represented, including remote support and access in education and IT settings.
Technology and education: Computer and network security, computer software, IT services, and education are recurring industry settings.

What customer support options does Chrome Remote Desktop provide, and how do users find the overall support experience?

The support experience can be difficult when users need help. Support is described as limited, with forum-based guidance that can be inconsistent; no specific support channels are supplied here.

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Verified User in Computer Software

Enterprise (> 1000 emp.)

12/13/2023

"I had a pleasant experience with Chrome Remote Desktop"

4.5/5

What do you like best about Chrome Remote Desktop?

It was easy to install and configure on both my laptop and mobile. The instructions were very clear and I was guided in every step. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

The connection between laptop and mobile phone was a little difficult to do. I would suggest to make it a little more compact with user friendly. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Aakash N.

System Engineer

Enterprise (> 1000 emp.)

12/13/2023

"Very good platform"

5/5

What do you like best about Chrome Remote Desktop?

The way is use to connect with us and the easw it provide to us. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

I did not recall anything that i dislike about Chrome Remote Desktop Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Prashant K.

Business Analyst

Small-Business (50 or fewer emp.)

12/12/2023

"Perfect application control the browser remotely"

4/5

What do you like best about Chrome Remote Desktop?

Best is it just gets added in extensions and you can use itand have easy access to it on the tab Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Some times it gets dis connected when connecting for long time Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

shipra m.

Enterprise (> 1000 emp.)

12/13/2023

"Overall experience was good"

5/5

What do you like best about Chrome Remote Desktop?

its has secure connection as well as user friendly Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

we have to depend on internet to work on chrome Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

Updated 7/27/2025

Originally submitted 12/22/2023

"Complete control from anywhere."

5/5

What do you like best about Chrome Remote Desktop?

Chrome remote desktop has been really helpful to me. I use it to access my personal desktop on my work PC. So, I don't have to use it every time I need to use my personal desktop. Even better, I can use it on my mobile device. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Nothing much, but I find it a little difficult to use it on my mobile, and that's because of size differences. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Dr Masrath b.

teleconsultant

Mid-Market (51-1000 emp.)

12/8/2023

"chrome Remote Desktop feedback"

5/5

What do you like best about Chrome Remote Desktop?

It’s is very easy to access the tabs and switch between tabs with data protection for sensitive information Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

Few of my office links doesn’t work on chrome and I need to open it in edge Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Amol G.

System Engineer

Small-Business (50 or fewer emp.)

12/15/2023

"its very good for screen sharring and remote access"

4/5

What do you like best about Chrome Remote Desktop?

It is really good for remote sharing .I like it. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

it take time to understand as it is comparatively new in market Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Commercial Real Estate

Small-Business (50 or fewer emp.)

5/26/2023

"Great for beginners and personal users."

5/5

What do you like best about Chrome Remote Desktop?

It is straightforward to set up and is very secure. All you need to do is download a file, and it does everything else for you. The only thing you need to do is make sure your computer is turned on and connected to the internet. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

I don't like how basic it is. This has no advanced features, unlike some of the other competitors. I would like to see more advanced features in a future desktop app. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

MOHD F.

Senior Desktop Engineer

Enterprise (> 1000 emp.)

12/8/2023

"Chrome is very helpful application for work employee & students its very easy & helpful for users."

4/5

What do you like best about Chrome Remote Desktop?

Chrome remote desktop is very helpful for engineers. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

I haven't any disadvantages with Chrome Remote Desktop. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

12/9/2023

"Best Remote Desktop Software"

4.5/5

What do you like best about Chrome Remote Desktop?

Chrome Remote Desktop is easy to use and install in browser. It lets you connect to the desktop from mobile without any password as it uses the same login which makes the user experience effortless. Review collected by and hosted on G2.com.

What do you dislike about Chrome Remote Desktop?

None. Chrome Remote Desktop is the best tool to access pc from anywhere Review collected by and hosted on G2.com.