--- title: Chaty Reviews meta_title: 'Chaty Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Chaty works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 18 scale: '5' date_modified: '2026-10-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Chaty Reviews & Product Details

User Insights

Average based on 18 real user reviews.

Chaty Reviews (18)

Reviews

Chaty Reviews (18)

4.7
18 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Chaty for its ease of use and seamless integration with various communication channels, making it a valuable tool for enhancing customer engagement. The intuitive interface and responsive customer support contribute to a positive user experience. However, some users note a desire for more customization options and advanced analytics.

Pros & Cons

Generated from real user reviews
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EL
Ed L.
Small-Business (50 or fewer emp.)
"Good alternative to Elsight for webflow"
5/5
What do you like best about Chaty?

Its UI/UX and how smooth it is and integrates almost natively to our website Review collected by and hosted on G2.com.

What do you dislike about Chaty?

Integration among options could be improved when having set up multiple functionalities. The team is great and fast to assist you. Price is on the higher end but seems reasonable if you can get to take advantage of a tool like this. Review collected by and hosted on G2.com.

Palak J.
PJ
Palak J.
Content Writer
Small-Business (50 or fewer emp.)
"Chaty is a Great Tool!"
4.5/5
What do you like best about Chaty?

The interface is super intuitive and I had a great experience integrating it on the site. Review collected by and hosted on G2.com.

What do you dislike about Chaty?

Can work on its functionalities a little bit as compared to other products in this space. Review collected by and hosted on G2.com.

Patrick B.
PB
Patrick B.
Optimisation and Reporting Specialist
Small-Business (50 or fewer emp.)
"Great Quality and Customisation Options"
5/5
What do you like best about Chaty?

Developing this for our communication needs was super easy. Customising to however we wanted was a very welcome touch. We didn't need much support, but the team were always happy to help. Review collected by and hosted on G2.com.

What do you dislike about Chaty?

There is nothing that I noticed during my time with Chaty to list as a dislike. It was a great product and suitably priced for the company I used it at, and would happily recommend. Review collected by and hosted on G2.com.

Anvesh S.
AS
Anvesh S.
Enterprise (> 1000 emp.)
"Widgets are the core of this."
5/5
What do you like best about Chaty?

Widgets lets us get in touch with the consumers with ease and with easy to understand UI, it makes more simple. Review collected by and hosted on G2.com.

What do you dislike about Chaty?

There are certain terms which can be hard to understanding, but it is easy to use once we got the info. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"chaty is a great"
4.5/5
What do you like best about Chaty?

chaty is a great app wherein all our customers who are on any messenger group come under one roof and chatting is possible with them. i.e., Clients on WhatsApp, Facebook Messenger, Instagram Messenger, etc. It makes it really easy. Review collected by and hosted on G2.com.

What do you dislike about Chaty?

Sometimes the application hangs, which takes time to respond to the customer. At least once a day it happens but majorly no more issues with the app. Once it happened that the reply of the client showed as delayed response. Review collected by and hosted on G2.com.

Dipti A.
DA
Dipti A.
Business Development Manager
Small-Business (50 or fewer emp.)
"Best Chat Button Integration"
2.5/5
What do you like best about Chaty?

There are so many options for adding a chat button for customers Review collected by and hosted on G2.com.

What do you dislike about Chaty?

There is nothing specific but it's a bit pricey Review collected by and hosted on G2.com.

BB
Berkin B.
Project Manager, Founder
Small-Business (50 or fewer emp.)
"Very easy chatbot to implement on Wix website"
5/5
What do you like best about Chaty?

The chat feature is very easy to copy/paste into our existing website on Wix. It was also super-easy to implement a custom link to Signal Chat. Done and forgotten about, this is what small associations like us need when improving their communications with members. Review collected by and hosted on G2.com.

What do you dislike about Chaty?

The free tier doesn't contain geo features to restrict the views that count towards the free monthly 500 quota. It would be great to have a much lower pricing for associations that have been granted tax-exempt status in their jurisdiction compared to 9 Euro a month of the basic package. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Support Team & Customization"
5/5
What do you like best about Chaty?

Very customizable, and Karina, with the support team, helped me tremendously. Review collected by and hosted on G2.com.

What do you dislike about Chaty?

There isn't anything I disliked about Chaty Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Chaty Comparisons
Chaty Features
Pop-up Chat
Notifications
Targeted Emails
Customization
Conversation Archiving
Lead Development