---
title: Chatwith Reviews
meta_title: 'Chatwith Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Chatwith works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Chatwith Reviews
**Vendor:** Dumpling Software  
**Category:** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Chatwith
Create a support agent trained on your content and back-end data. Let it handle all customer questions, from realtime inventory information to document generation. Boost your customer service and cut your support workload.



## Chatwith Pros & Cons
**What users like:**

- Users highlight the **exceptional customer support** from Rafal, resolving issues swiftly and enhancing the Chatwith experience. (1 reviews)
- Users praise the **customization capabilities** of ChatWith, enabling seamless integration and tailored chatbot solutions for clients. (1 reviews)
- Users love the **easy access** to a powerful API, enabling seamless integration with various messaging channels. (1 reviews)
- Users love the **easy integrations** of ChatWith, seamlessly connecting to various messaging channels and systems. (1 reviews)
- Users highlight the **easy setup** of Chatwith, making custom chatbot creation a seamless experience. (1 reviews)
- Intuitive (1 reviews)
- Team Management (1 reviews)
- Training (1 reviews)

## Chatwith Reviews
  ### 1. The Greatest Chatbot of All Time - Rafal IS the difference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diran G. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Chatwith?**

It's functionality is insane, I've experience using a lot of other chat bots - Re:tune; SupportBoard, MagicForm, Answerley, etc. In my experience, ChatWith is the GCBOAT (Greatest Chat Bot of All Time)!

I use ChatWith to build custom chatbots for clients, including connecting to LinkedIn. Their API makes it easy to integrate to practically any open messaging channel or any system.

Creating conversations is a breeze and training is so simple to do. The custom Actions are really the game changer, where the chatbot can call any system to get data or send to, such as lead profile data, calendar availability, and more. The teams functionality means giving access to customers is a cinch.

The deal limits in this are generous (unlimited chat bots, BYOK) so i'll never run out of opportunities.

However, Rafal IS the difference - he gets support and innovation. Everytime there's been an issue, he's resolved it within a matter of days (mainly API led).

Thank you for bringing this epic solution and support to the world!

**What do you dislike about Chatwith?**

There is literally nothing I dislike about ChatWith. I've provided some innovation ideas to Rafal but that is it.

**What problems is Chatwith solving and how is that benefiting you?**

Chatwith is helping me create a new business by providing AI agents to handle chat, SMS and calling all in a packaged solution



- [View Chatwith pricing details and edition comparison](https://www.g2.com/products/chatwith/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-02+21%3A38%3A26+-0500&secure%5Bsession_id%5D=30128139-0c6a-4db6-bad1-4602978738ca&secure%5Btoken%5D=474c110370134faa353a5b790034800367d0f25690bbd9740d2d27abaef6e248&format=llm_user)

## Chatwith Features
**Generative AI**
- AI Text Summarization

**Self-Service Experience**
- Knowledge Base
- Searchable Articles
- Community Forums
- Mobile Optimization
- Personalization

**Self-Service Platform**
- Branding
- Automation
- Artificial Intelligence
- Integrations

**Agentic AI - Customer Self-Service**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Chatwith Alternatives
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  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,969 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,658 reviews)