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At a Glance
Market Segments
Enterprise (43.6% of reviews)
Mid-Market (47.1% of reviews)
Entry-Level Pricing
No pricing available
Custom
Adobe Analytics
Star Rating
(1,123)4.1 out of 5
Market Segments
Enterprise (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Adobe AnalyticsChartbeat
Star Rating
(69)4.4 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
Custom
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chartbeat excels in real-time reporting, with a score of 9.7, allowing teams to make immediate decisions based on live data. In contrast, Adobe Analytics scores 8.2 in this area, which may limit the ability to react quickly to changing user behaviors.
- Reviewers mention that Chartbeat's ease of use is a significant advantage, scoring 9.1, making it accessible for teams without extensive technical expertise. Adobe Analytics, however, has a lower score of 7.4, indicating a steeper learning curve that may require more training for users.
- G2 users highlight Chartbeat's superior engagement metrics, scoring 9.1, which helps businesses understand user interactions better. Adobe Analytics, while still strong, scores 8.4, suggesting it may not provide the same depth of insight into user engagement.
- Users on G2 appreciate Chartbeat's custom event tracking capabilities, scoring 8.6, which allows for tailored tracking of specific user actions. Adobe Analytics matches this with a score of 8.4, but some users feel Chartbeat's implementation is more intuitive.
- Reviewers mention that Chartbeat's dashboard and reporting features score 9.2, providing a user-friendly interface for data visualization. Adobe Analytics, with a score of 8.6, offers robust reporting but may not be as visually appealing or easy to navigate.
- Users say that Chartbeat's focus on mid-market businesses allows for more tailored support and features, reflected in its high quality of support score of 8.9. Adobe Analytics, while strong in enterprise solutions, scores 7.7 in support, which may lead to longer response times for smaller businesses.
Pricing
Entry-Level Pricing
Adobe Analytics
No pricing availableChartbeat
Plus plan
Custom
All of the Basic plan features, plus ONE of the following Premium features:
- Headline Testing
- Advanced Queries
- Multi-Site View
Free Trial
Adobe Analytics
No trial information availableChartbeat
Free Trial is available
Ratings
Meets Requirements
8.6
878
8.8
53
Ease of Use
7.5
934
9.1
53
Ease of Setup
7.2
373
8.7
18
Ease of Admin
7.6
279
8.9
18
Quality of Support
7.8
804
8.9
41
Has the product been a good partner in doing business?
8.0
279
9.2
16
Product Direction (% positive)
7.6
839
8.3
48
Features by Category
Metrics
8.6
601
9.1
39
8.4
595
9.1
41
8.4
602
8.0
36
8.4
575
8.3
24
8.4
561
Feature Not Available
8.1
539
8.7
34
8.1
559
8.9
30
8.5
565
8.2
26
8.2
530
Feature Not Available
Reporting
8.3
590
9.7
33
8.3
577
9.1
40
8.1
551
Feature Not Available
8.4
570
8.0
32
8.1
509
8.6
28
8.0
493
8.5
27
8.5
592
8.0
30
Other
8.4
550
7.6
24
8.3
528
Feature Not Available
8.0
496
8.2
24
8.5
545
Feature Not Available
8.4
472
Feature Not Available
8.0
431
Feature Not Available
8.2
456
7.6
24
Agentic AI - Digital Analytics
8.5
37
Not enough data
8.7
37
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
Administration
8.1
451
7.5
16
8.2
441
7.6
15
8.4
547
8.8
24
8.4
528
7.8
26
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Identification
8.3
202
Feature Not Available
8.6
206
Not enough data
8.5
199
Not enough data
Tracking & Reporting
8.7
202
Feature Not Available
8.3
208
9.7
5
8.4
204
Not enough data
8.7
217
9.2
6
8.5
209
Feature Not Available
8.5
201
Feature Not Available
Metrics
8.9
77
Not enough data
8.6
77
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Audiences
9.1
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
21
Not enough data
Data Analysis
Feature Not Available
Not enough data
9.4
21
Not enough data
9.2
21
Not enough data
9.2
21
Not enough data
Administration
9.4
21
Not enough data
8.8
21
Not enough data
9.1
21
Not enough data
Agentic AI - Audience Intelligence Platforms
9.2
19
Not enough data
9.1
19
Not enough data
9.1
19
Not enough data
9.4
19
Not enough data
Computing
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Analytics
Not enough data
9.3
5
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Statistical Tool
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Analysis
9.1
64
Not enough data
8.9
62
Not enough data
Decision Making
Feature Not Available
Not enough data
8.9
63
Not enough data
9.0
64
Not enough data
9.0
61
Not enough data
Generative AI
8.8
36
Not enough data
9.0
36
Not enough data
Tools
Not enough data
Feature Not Available
Not enough data
8.4
20
Not enough data
8.3
16
Metrics
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
9.2
24
Not enough data
9.0
21
Not enough data
9.0
15
Not enough data
8.2
14
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.9
77
Not enough data
8.6
77
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Adobe Analytics and Chartbeat are categorized as Mobile App Analytics and Digital Analytics
Unique Categories
Adobe Analytics is categorized as Predictive Analytics and Audience Intelligence Platforms
Chartbeat is categorized as A/B Testing and Content Analytics
Reviews
Reviewers' Company Size
Adobe Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chartbeat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Information Technology and Services
7.9%
Financial Services
5.6%
Retail
5.3%
Computer Software
5.2%
Other
62.7%
Online Media
33.8%
Broadcast Media
13.2%
Newspapers
11.8%
Publishing
8.8%
Media Production
7.4%
Other
25.0%
Discussions
What is Adobe Analytics used for?
2 Comments
KS
Adobe Analytics is used for analysis website performance, user behaviour tracking and real time analytics for the website.Read more
What else are you using adobe analytics for?
1 Comment
TS
Adobe analytics provides data on how our websites are performing, what site visitors do on the page(s), and how our marketing channels are performing. In...Read more
Chartbeat has no discussions with answers
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