--- title: CharlieHR Reviews meta\_title: 'CharlieHR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 56 reviews by the users' company size, role or industry to find out how CharlieHR works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 56 scale: '5' date\_modified: '2026-08-10' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### CharlieHR Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find CharlieHR's interface to be **simple and straightforward** , enhancing their overall experience with the platform. [(1 mentions)](https://www.g2.com/products/charliehr/reviews?filters%5Bsentiment_snippet%5D=2016609&qs=pros-and-cons#reviews) Users find the **customer support lacking** , making data extraction and assistance frustrating and unhelpful. [(1 mentions)](https://www.g2.com/products/charliehr/reviews?filters%5Bsentiment_snippet%5D=2016612&qs=pros-and-cons#reviews) Users find **poor support services** frustrating, as customer service fails to provide necessary assistance when needed. [(1 mentions)](https://www.g2.com/products/charliehr/reviews?filters%5Bsentiment_snippet%5D=2016611&qs=pros-and-cons#reviews) ### Top Pros or Advantages of CharlieHR ##### 1. Simple Users find CharlieHR's interface to be **simple and straightforward** , enhancing their overall experience with the platform. [ See 1 mentions ](https://www.g2.com/products/charliehr/reviews?filters%5Bsentiment_snippet%5D=2016609&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Not a great system" What do you like about CharlieHR? everything was quite simple and straight forward. ### Top Cons or Disadvantages of CharlieHR ##### 1. Poor Customer Support Users find the **customer support lacking** , making data extraction and assistance frustrating and unhelpful. [ See 1 mentions ](https://www.g2.com/products/charliehr/reviews?filters%5Bsentiment_snippet%5D=2016612&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Not a great system" What do you dislike about CharlieHR? Was not useful nor helpful when extracting the data . The customer service did not help. ##### 2. Poor Support Services Users find **poor support services** frustrating, as customer service fails to provide necessary assistance when needed. [ See 1 mentions ](https://www.g2.com/products/charliehr/reviews?filters%5Bsentiment_snippet%5D=2016611&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Not a great system" What do you dislike about CharlieHR? Was not useful nor helpful when extracting the data . The customer service did not help. ## Top-Rated Alternatives [ ![Rippling](https://images.g2crowd.com/uploads/product/hd_favicon/49f7d8e6cbfe097f90afa19d824891bc/rippling.svg "Rippling") Rippling 4.8/5(13,212) ](https://www.g2.com/products/rippling/reviews) [ ![Workday HCM](https://images.g2crowd.com/uploads/product/hd_favicon/606c76b1813abca2e96fde9dc8fa51ec/workday-hcm.svg "Workday HCM") Workday HCM 4.1/5(1,698) ](https://www.g2.com/products/workday-hcm/reviews) [ ![Employment Hero](https://images.g2crowd.com/uploads/product/hd_favicon/2f25815d27c767fe658069674a56206f/employment-hero.svg "Employment Hero") Employment Hero 4.4/5(3,574) ](https://www.g2.com/products/employment-hero/reviews) [ View All Alternatives ](https://www.g2.com/products/charliehr/competitors/alternatives) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 8/6/2026 "Exceptional Support and Easy-to-Navigate UI" 4.5/5 What do you like best about CharlieHR? The support from the team behind the platform is exceptional. They went above and beyond in the most fantastic way for us. The UI/UX is simple and easy to navigate, and the platform is going to be a fantastic tool for us moving forward. Review collected by and hosted on G2.com. What do you dislike about CharlieHR? I’m not sure the word “dislike” in the question is really appropriate. If anything, CharlieHR and the team behind it feel fresh, dynamic, and innovative. That’s fantastic, but it can also mean that some features you might expect to find in more established, enterprise-grade systems are still in the pipeline rather than already launched. Review collected by and hosted on G2.com. What problems is CharlieHR solving and how is that benefiting you? Quite simply, a single unified platform which integrates with our IDP. This is a big step for us as an organisation, and I'm confident that CharlieHR and the team behind it will be a fabulous support for us during our journey (as they have been already) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 7/15/2026 "Great all in one HR subscription for small teams" 4.5/5 What do you like best about CharlieHR? Everythign in one place: leave requests, policies etc - great for small teams with no dedicated HR Team Review collected by and hosted on G2.com. What do you dislike about CharlieHR? Find some of the navigation to find company information quite confusing and not that intuitive. Review collected by and hosted on G2.com. What problems is CharlieHR solving and how is that benefiting you? Policy, HR day to day ops - leave requets etc Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dominic A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominic A.") DA Dominic A. Account Executive Small-Business (50 or fewer emp.) 6/17/2024 "So easy to use!" 4.5/5 What do you like best about CharlieHR? Very easy to use, all my individual data is there and I know exactly how to work my away around the org Review collected by and hosted on G2.com. What do you dislike about CharlieHR? Nothing to report so far. It does what it says on the tin! Review collected by and hosted on G2.com. What problems is CharlieHR solving and how is that benefiting you? Very easy to get time off, and understand how many days are left. We also have full visibility into benefits and how teams are structured across the org. It's everything you'll need to know about your company and your individual benefits/days off in one place Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Mid-Market (51-1000 emp.) 2/14/2025 "Not a great system" 0/5 What do you like best about CharlieHR? everything was quite simple and straight forward. Review collected by and hosted on G2.com. What do you dislike about CharlieHR? Was not useful nor helpful when extracting the data . The customer service did not help. Review collected by and hosted on G2.com. What problems is CharlieHR solving and how is that benefiting you? It was for our performance management system was not helping. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AM Ahsan M. VR developer Mid-Market (51-1000 emp.) 6/19/2024 "My experience with charlie hr is very good the software is very user friendly" 4.5/5 What do you like best about CharlieHR? The best thing about charlie HR is that you get to visualize the info about colleagues that will whom is working today and whom is not Review collected by and hosted on G2.com. What do you dislike about CharlieHR? As far as the application is concerned it is very much helpful one thing i would like to add up that the discounts that charlie hr provide should be worldwide nof region specific Review collected by and hosted on G2.com. What problems is CharlieHR solving and how is that benefiting you? The thing you have to do manually you can do that just by sitting on your machine like if you want to book time off or compassionate leave or anything like that its just few click away Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anthony H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony H.") AH Anthony H. Small-Business (50 or fewer emp.) 2/27/2024 "Excellent straightforward platform" 4.5/5 What do you like best about CharlieHR? What i love about CHR is how easy it is to set up and operate. Its the second time, Ive had CHR installed at a company Ive worked at, and cant reccomend it highly enough. The support team are always on hand and keen to solve any issues. Review collected by and hosted on G2.com. What do you dislike about CharlieHR? Really tough question! Nothing significant stands out. Review collected by and hosted on G2.com. What problems is CharlieHR solving and how is that benefiting you? managing a remote team specifically onboarding, and holiday and sick leave. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kyran P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyran P.") KP Kyran P. Small-Business (50 or fewer emp.) 3/5/2024 "A good HR system worth investing in." 4/5 What do you like best about CharlieHR? Really easy to track holidays and incentives that we have as a company. Clear and accessible user interface. Review collected by and hosted on G2.com. What do you dislike about CharlieHR? Somewhat unstable, it crashed a few times and was out of service for a few days, however aside from that it was very reliable and easily implemented. Review collected by and hosted on G2.com. What problems is CharlieHR solving and how is that benefiting you? CharlieHR was a great way of managing company information, having it all in one place. It was very usable for every member of the team to be able to book time off, see their accumulated hours and view the benefits that they had available to them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kelly N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly N.") KN Kelly N. Small-Business (50 or fewer emp.) 7/13/2023 "Best HR advice for small startups" 5/5 What do you like best about CharlieHR? In a previous job, I struggled with all the details of HR management for 5 years before I discovered CharlieHR. I calculated that it saved my 214 hours per year in admin time. When I joined my new company recently, it was the first platform that I implemented. I can't recommend Charlie enough to any new businesses/startups reading this review: it is the one thing I so wish I'd done before. There are just too many things you have to remember to do to be legally compliant with HR, contracts, policies etc, letalone trying to be a morally decent and supportive company. I've attended their free webinars on culture, people and policies and found them so helpful and insightful. The chat on the site has a speedy response and even when I've asked a dozen questions in one day (yes, I really have), I've got a lovely detailed response each time. Review collected by and hosted on G2.com. What do you dislike about CharlieHR? The only thing I could possibly dislike about CharlieHR is that I didn't use it sooner. The development team really take on feedback and keep us up-to-date with new features, for example, recently they brought in an hourly tracker for staff that don't work full time which is really useful. Review collected by and hosted on G2.com. What problems is CharlieHR solving and how is that benefiting you? As a small business startup, you don't have the time or training to often stay compliant and up-to-date with all the new laws. CharlieHR has everything in one place and a responsive team who give personalised advice if you need it. It's also so much cheaper than having to go to a lawyer each time to review contracts and policies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 10/24/2023 "Essential part of our Company's strategy." 5/5 What do you like best about CharlieHR? Whenever we have had an HR problem to solve Charlie have been ultra efficient in helping us deal with it. They are very fast to come back to us and their advice has been invaluable. It is a very easy system to use and implement. We use it daily to update information on our employees and the many additional features make it very easy to integrate with our accounting system. Review collected by and hosted on G2.com. What do you dislike about CharlieHR? It is very difficult to find one thing to dislike about Charlie HR. We started using it in january 2019 and have not looked back since. Review collected by and hosted on G2.com. What problems is CharlieHR solving and how is that benefiting you? Dealing with HR problems for several employees Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TC Tom C. Product Director Small-Business (50 or fewer emp.) 10/31/2022 "Very speedy precise advice!" 5/5 What do you like best about CharlieHR? CharlieHR, as an online portal, is useful for TickX but what we have found most helpful is the advice service. We used this recently and were able to get specific advice within a rapid turnaround. Alisa was exceptional in not only her quality of response but also her timely manner. The speed meant that there was no disruption to the business. Review collected by and hosted on G2.com. What do you dislike about CharlieHR? Having used CharlieHR for the last year, I have not found anything I disliked. I would highly recommend the service to those without dedicated HR functions within their business. Thanks. Review collected by and hosted on G2.com. What problems is CharlieHR solving and how is that benefiting you? TickX is within a growth stage at the moment and is rapidly hiring. We sometimes require additional support, but this isn't frequent enough to warrant a dedicated HR professional within the business. By using the advice line, we still get the support benefits but at a cost that suits the business. Review collected by and hosted on G2.com. 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