[ Cention... Reviews ](https://www.g2.com/products/cention-contact-center/reviews) [ Cention... Reviews ](https://www.g2.com/products/cention-contact-center/reviews) # Cention Contact Center Pricing Overview [Editedit](https://my.g2.com/cention-contact-center/pricings) ## Cention Contact Center Pricing Key Insights Last updated on Apr 09, 2026 * * * Cention Contact Center offers **9 pricing editions** , starting from **$41** to **$155**. Cention Contact Center pricing tiers are designed to support different usage levels and team sizes. Compare the Cention Contact Center pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Cention** for **custom pricing**. * * * Foundation - One Channel — $41 / 0 USER Per Month Two Channels — $55 / 0 USER Per Month All Channels — $69 / 0 USER Per Month Professional - One Channel — $72 / 0 USER Per Month Enterprise. - One Channel — $93 / 0 USER Per Month Two Channels — $96 / 0 USER Per Month All Channels — $120 / 0 USER Per Month Two Channels — $124 / 0 USER Per Month All Channels — $155 / 0 USER Per Month \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Two Channels $124.00 0 USER Per Month per user/month billed annually - NA Show More All Channels $155.00 0 USER Per Month per user/month billed annually - NA Show More Enterprise. - One Channel $93.00 0 USER Per Month per user/month billed annually - NA Show More All Channels $120.00 0 USER Per Month per user/month billed annually - NA Show More Two Channels $96.00 0 USER Per Month per user/month billed annually - NA Show More Professional - One Channel $72.00 0 USER Per Month per user/month billed annually - NA Show More All Channels $69.00 0 USER Per Month per user/month billed annually - NA Show More Two Channels $55.00 0 USER Per Month per user/month billed annually - NA Show More Foundation - One Channel $41.00 0 USER Per Month per user/month billed annually - NA Show More Pricing information for Cention Contact Center is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Cention Contact Center must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Top-Rated Alternatives [ ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,359) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5(2,586) ](https://www.g2.com/products/talkdesk/reviews) [ ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall") JustCall 4.3/5(2,394) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ View All Alternatives ](https://www.g2.com/products/cention-contact-center/competitors/alternatives) ## Cention Contact Center Alternatives Pricing The following is a quick overview of editions offered by other [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce) | Product | Price | Features | | --- | --- | --- | | ![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg)[Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) Starter Suite | Starting at $25.001 User Per Month | The simple CRM suite for marketing, sales, service, and commerce. Case Management Knowledge Management Salesforce Mobile App Customizable Reports and Dashboards Task Management, Activity Feed Lightning App Builder AppExchange App Integration | | ![Talkdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png)[Talkdesk](https://www.g2.com/products/talkdesk/reviews) Talkdesk Express™ | United States & Canada Small Business Exclusive | Free25 Licenses Free to Start | Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses. | | ![JustCall](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png)[JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) Team | $29.002 - User/Month (Billed Annually) | Business phone system with CRM integrations Local number in 70+ countries Unlimited inbound minutes Unlimited outbound minutes 100+ CRM & data integrations Messaging suite IVR & call menus setup Unlimited AI transcription minutes AI voice agent (add-on) AI Review Assist (add-on) Team performance analytics & reporting 500 SMS segments SMS Bundles (add-on) API access & workflows | Various alternatives pricing & plans Pricing information for the above various Cention Contact Center alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. 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