# Centime Reviews **Vendor:** Centime **Category:** [Cash Flow Management Software](https://www.g2.com/categories/cash-flow-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 36 ## About Centime Centime is the leading finance automation solution that helps fast-growing businesses easily control and manage cash flow. From forecasting, collections, invoicing, payments, credit, and reporting — our connected solutions leverage automation and artificial intelligence to help finance leaders increase productivity, reduce operational costs, and proactively manage risk. Centime is the only company to offer accounts payable, accounts receivable, and banking solutions\* in one unified suite. More than 100 innovative organizations depend on Centime to power their finance operations. Centime is a privately held company based in Boston, MA. To learn more, please visit www.centime.com. Key benefits that Centime customers enjoy: - 30% reduction in DSO - 70% lower AP processing costs - 3x increase in team productivity - 3.0%\*\* APY on operating cash Explore how you can achieve these benefits with a free trial account: https://www.centime.com/tour \*Centime is a financial technology company, not a bank. \*All banking products and solutions are provided by FNBO. Member FDIC. \*\*3.0% Annual Percentage Yield (APY) as of 01/07/25. Deposit rate may adjust to current market rate and may change daily. Fees may reduce earnings. ## Centime Pros & Cons **What users like:** - Users value the **ease of use** of Centime, noting its simplicity and powerful features once learned. (4 reviews) - Users value the **streamlined invoicing process** of Centime, which enhances efficiency and accuracy in accounts payable management. (3 reviews) - Users value the **tracking efficiency** of Centime, significantly improving invoice management and reducing manual processes. (3 reviews) - Users commend the **automation capabilities** of Centime, dramatically improving efficiency in accounts payable processes. (2 reviews) - Users value the **attentive customer support** from Centime, appreciating their responsiveness and dedication to resolving issues. (2 reviews) - Dashboards (2 reviews) - Easy Payments (2 reviews) - Efficiency (2 reviews) - Users highlight the **efficiency and automation** of Centime, transforming their accounts payable processes with ease. (2 reviews) - Functionality (2 reviews) **What users dislike:** - Users experience **card recognition issues** requiring resets, leading to frustrating and inconsistent payment experiences. (1 reviews) - Users face **connectivity issues** with Centime, experiencing frequent logins and sync failures that disrupt their workflow. (1 reviews) - Users find **difficult customization** limits their ability to adapt Centime to their specific needs and workflows. (1 reviews) - Export Issues (1 reviews) - Users often face **implementation challenges** , specifically frequent logins and various sync failures disrupting their experience. (1 reviews) - Users face **implementation issues** due to complex setup, transaction syncing problems, and occasional system glitches. (1 reviews) - Inefficient Invoicing (1 reviews) - Invoicing Issues (1 reviews) - Limited Customization (1 reviews) - Login Issues (1 reviews) ## Centime Reviews ### 1. Excellent Cash Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Lowry C. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Centime?** We went from a manual AR/AP process to fully automated through Centime in very little time. We've cut the time of outstanding invoices down dramtically. The support team has also been very attentive to our needs. **What do you dislike about Centime?** None that I can think of currently. It has been pretty simple to get integrated with our QBO and we got it running efficiently. **What problems is Centime solving and how is that benefiting you?** A clear vantage point into our cash positions many months out. Makes it easier to make strategic decisions for staffing and for allocating funds across the company. ### 2. Centime AP Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Centime?** Prior to using Centime we were 100% manual on entering and approving all invoices. Centime is a fantastic AP automation tool that streamlined our invoice processing and payment workflows. Its intuitive interface and seamless integrations make managing accounts payable more efficient, reducing manual work and improving accuracy. The automated approval processes and real-time cash flow insights helped our business stay on top of our finances effortlessly. Overall, Centime is a game-changer for companies looking to optimize their AP operations and enhance financial control. Highly recommended! **What do you dislike about Centime?** We did not have any dislikes about Centime. **What problems is Centime solving and how is that benefiting you?** Centime helped solved our manual processing of AP. It is very manual and time consuming prior to using Centime. ### 3. Great product, Better Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan P. | Chief Culture Officer / Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Centime?** After reviewing multiple different AP automation software platforms, I decided to move forward with Centime. While they are a newer player, their service is unbelievable and have been working with me and my team consistently to improve, fix, and tweak issues. While there are always issues with new vendors and software, Centime's customer services is amazing. No vendor is perfect, as much as they try to sell you they are and I'm certain some of the bigger players would not be nearly as accommodating . The ease of implementation was great as well. I'm happy we made the switch. One other big thing - no other vendor would allow me to pay with my corporate AMEX to vendors, which Centime can, which is huge. **What do you dislike about Centime?** Not a ton - some kinks here and there, but overall it does what we want it to do. **What problems is Centime solving and how is that benefiting you?** Payables. So much easier than keeping a spreadsheet. We get nearly 600 invoices a month that an accounting clerk was putting into QB manually. While some of the invoices aren't recognized correctly, they are working to fix it when it happens. Payables is a huge time savings. ### 4. Collections Automation that is Easy and Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Amber M. | Accounts Receivable Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Centime?** I really like the notes function the best. This saves me so much time tracking what I have already actioned on each invoice. I also really like the reminder emails and statements. Sometimes a customer will reach out in response to a Centime notification even if I hadn't been able to reach them myself previoulsy. I use the system every day. It is really easy to implement, and can be as simple as "flipping a switch". **What do you dislike about Centime?** They sync can sometimes create issues. These are usually bugs that get fixed when I report them to CS. **What problems is Centime solving and how is that benefiting you?** Centime allowed us to dump an old process of reporting collections weekly during meetings to being able to report in real time without using excel and massive amounts of formatting. It has saved me 10 to 15 hours a week. ### 5. Centime is generally easy to use and the customer support when needed is also good. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Centime?** All invoices may be entered and synced with QuickBooks Online no matter how they are paid. **What do you dislike about Centime?** Sometimes it does not recognize the saved payment account and it has to be reset. This happens randomly. **What problems is Centime solving and how is that benefiting you?** Centime is our bank's chosen business bill pay system. All invoices now go through one system. Different people are assigned to upload and approve payments which makes our auditors happy. ### 6. Implementing Centime is a Great option for Cash Flow Management **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda G. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Centime?** I love the customer service our team has been graced with since starting with Centime. We have never had to wait long for a response from our Centime Specialist and they are always eager to assist. The integration was a simple process and we quickly learned how we could imlement all the tools Centime had to offer on our day to day Cash Flow Management. Centime is a practical day to day software. **What do you dislike about Centime?** As a team we do not like that changes we make have to be made at the project level instead of the changes we make at the parent level being implemented also at the project level. **What problems is Centime solving and how is that benefiting you?** Centime has solved the gap we had between our company and our customers. We are now able to track payments recieved and send our reminders with a reoccuring frequency every month. These notices have proven to encourage our customers to remit payments on time. Centime has also helped in tracking overdue payments, paid invoices, and the payment remittance trend of each one of our customers. ### 7. Centime Makes Tracking Invoices Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Centime?** Centime is really helpful in keeping track of invoices across the organization. **What do you dislike about Centime?** I dislike that I have to click an extra button to get a visual preview of the invoice. **What problems is Centime solving and how is that benefiting you?** Centime helps me keep track of the budget dollars I'm spending by allowing me to see real-time what has been submitted, approved, and paid for. ### 8. Simple accounts payable **Rating:** 4.0/5.0 stars **Reviewed by:** Deborah J. | IT Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Centime?** The simplicity of it, Once you learn it's features it's a pretty powerful tool. **What do you dislike about Centime?** Logging in multiple times Various Failures in Sync **What problems is Centime solving and how is that benefiting you?** We were unable to use QBO Bill Pay due to PAYMENT limits so we engaged Centime to process our payments. **Official Response from Sergio Tzianos:** > Hi Deborah, My name is Sergio and I'm the Chief Product Officer here at Centime. I am super grateful for taking the time to share your feedback with us. We're glad to hear about your positive experience and that you find Centime to be a pretty powerful tool! We're sorry that you've experienced an issue with syncs. Our Quickbooks customers generally report that the sync works well in most cases. There are certainly cases where postings might fail due to various reasons (for example when an accounting period is closed). I'd love to investigate this further for you and see if there's something we can do to help! Please drop an email to cs@centime.com with subject "Quickbooks sync failures for investigation (G2 review)" and myself and my team will connect with you to make sure we get this solved. Thanks again for taking the time to share your feedback, we truly appreciate it! Sergio ### 9. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Centime?** Easy access right from the main dashboard. **What do you dislike about Centime?** Predictions are not always accurate and cannot change history. **What problems is Centime solving and how is that benefiting you?** cash flow management and ap ### 10. Centime Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Narbeh A. | Accounting Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Centime?** Centime is a native software that directly connects to NetSuite. This means invoices, bills, bill payments, and other AP-related items will sync seamlessly. Each section has tabs for various tasks, allowing you to easily navigate to the page of interest. Their customer support is readily available to assist you with any questions or issues. Setting up approvers and reviewers are just few clicks away. **What do you dislike about Centime?** Having too many tabs can be confusing, especially when you're urgently trying to access historical data. While historical data should be available for approvers, this feature is still in development. **What problems is Centime solving and how is that benefiting you?** Forwarding emails that contain invoices and keeping the invoices attached to each bill really helps and adds efficiancy in my day-to-day task. ### 11. Great Collections tool **Rating:** 5.0/5.0 stars **Reviewed by:** Colleen C. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Centime?** -two-way sync with Intacct -UI for customers -Customer Success is very responsive -no log-in necessary for customers -customer has ability to have multiple accounts (ex: parent / child, split billing entities) -customer can view invoices in portal -collections notices are automated AND attach the invoice **What do you dislike about Centime?** -I think the only thing missing from Centime is the ability to impersonate a customer on the off chance a customer is having an issue with the system **What problems is Centime solving and how is that benefiting you?** Our customers were using a different payment portal that did not link to our system. Therefore we relied on the customer to key in the amount due AND the invoice number they were paying. Then in Intacct, we had a team of 3 people manually applying the payments in Intacct for accurate AR records. However, a lot of times the customer miskeyed the invoice number and/or amount, and we spent much time guessing where to apply the cash (and later reversing & recorrecting if we were wrong). With Centime, the customer is selecting which invoices to pay, and Centime is providing the amount to pay so there are no errors. Centime is applying the cash in Intacct, so little manual work is required from our team. ### 12. Centime has been the best automated AP system I have worked with. **Rating:** 5.0/5.0 stars **Reviewed by:** Chrissy P. | AP Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Centime?** Centime is user friendly and the Centime team has been fantastic with tailoring it to our specific business needs. There is a natural flow to the invoice processing and their are multiple ways to few or access different components. The integration was very simple with little effort on our part as we already had/used NetSuite. The training provided by the Centime team A+! When using Centime, it greatly reduces the amount of manual labor in processing invoices, has checks and balance to double check for errors and makes payment vendor payments a breeze! **What do you dislike about Centime?** In using Centime I have just found little features that I find to be a bit annoying but again, the Centime team has been great trying to customize it for our needs. For example, in the date field you have to use the calendar rather than being able to type in the date. Another is after you pass the intial invoice review screen, you loose sight of your PO number. **What problems is Centime solving and how is that benefiting you?** It reduces the amount of manual labor in invoicing processing with 3 way matching, invoice image uploading and autopopulation. It also is giving sight of an overall picture of AP, quick and easy for anyone to reference. While I am not using the approval process to it's full capability, when I do, that will be a huge time saver also. Making payments drastically cuts down the manual labor as I do not have to deal with physical checks that I send out. ### 13. Great software for A/P & Cash Flow **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa N. | lisanic21@yahoo.com, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Centime?** Ease of use. Ability to upload/store all documents. Responsivness of customer service. **What do you dislike about Centime?** There is a little bit of a learning curve, but once you have the process down, it is all good. **What problems is Centime solving and how is that benefiting you?** I no longer have to deal with paperwork and printing/filing/cutting checks. Everything is automated and stored within Centime. Integrates very well with Sage Intacct. ### 14. Great ease of access + amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor C. | Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Centime?** I love how easy the system is to use. Within a few sessions, the different applications were becoming easier to find and explore! The automation seems to be picking up very fast and adjusting to our needs! **What do you dislike about Centime?** That we did not implement sooner! This has been such a time saver for us - and will only continue to get better with more use. **What problems is Centime solving and how is that benefiting you?** Time! With invoices that have multiple pages on them, Centime is able to read those and code them exactly how we are needing - the system is trained very fast! ### 15. Centime works most of the time, but not without issues **Rating:** 3.0/5.0 stars **Reviewed by:** Eric R. | Assistant Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Centime?** Truthfully nothing really separates it from other payment processing softwares. We use it at the basic, i.e. to send invoices to customers and allow them to make payment. This works most of the time, which is expected. **What do you dislike about Centime?** There are often multiple issues each month with transactions (e.g. deposits) not sycning into NS or other missing transactions. Sometimes this is due to chargebacks where then Centime withholds payments received from other customers which causes confusion in our reconciliations. **What problems is Centime solving and how is that benefiting you?** It collects payments from our customers. **Official Response from Sergio Tzianos:** > Hi Eric Thank you so much for taking the time to share your experience with Centime. Your feedback is incredibly valuable as we're continuously striving to improve our product and deliver a 5-star experience for every customer. It sounds like we've fallen a bit short of that 5-star goal in your case, so thank you for bringing it to our attention so we can make it right. After digging a bit deeper into your case, it looks like there may have been some unique circumstances that resulted in some odd behavior with payments. We don't see this very often, but I want to make sure that we've done everything we can to fix it for you going forward. I've already discussed this with Wyeth, our Head of Customer Success and dedicated Customer Success Manager for your company, and asked him to reach out about scheduling a call to hop on along with our Product team and myself and identify any outstanding issues or opportunities for enhancements that could improve this for you. Wyeth should be reaching out shortly on this. If there's anything else we can do in the meantime, please let me know. Thank you again for taking the time -- as you know we are growing fast and working to advance the product quickly, and your feedback truly helps! Best regards, Sergio Chief Product Officer & Co-Founder Centime, Inc. ### 16. Great tool for Cash Flow Forecasting and ACH payment processing **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime B. | Accounts Receivable & Collections Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Centime?** Ease of use for ACH processing, quick and accurate customer support team, easy to understand data and well thought out approach to cash flow forecasting. **What do you dislike about Centime?** No downsides found, we are looking forward to seeing what Centime has to offer in the future as they are continuously evolving and refining their tools. We currently do not use the AP module but are anxious to see what it's abilities are in the future. **What problems is Centime solving and how is that benefiting you?** Centime is a good solution for CFF and provides us visibility to our spend habits. ### 17. Skillwork use of Centime - a very helpful tool to use with a very helpful team. **Rating:** 5.0/5.0 stars **Reviewed by:** Bri S. | Accounting Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Centime?** Centime makes it easy to keep track the status of invoices both current and past due, updating directly from what is in QuickBooks. The workflows are very helpful by automating some of the manual emails we send on a weekly basis. The Centime team has also been a great help and always will to answer any questions we may have or to help find a solution for any issues. **What do you dislike about Centime?** The only thing I dislike about Centime is that the emails CC'd in Quickbooks do not pull into Centime and edits directly in Centime can break the sync. **What problems is Centime solving and how is that benefiting you?** Centime is helping to solve issues with AR and helping to automate communication with clients who regularly pay late. ### 18. Great for AR **Rating:** 5.0/5.0 stars **Reviewed by:** Jose M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Centime?** Centime has helped reduced the workload for our AR process. What would normally take anywhere between 4-6 hours a week, we are now able to accomplish under an hour. Grateful and excited for the additional help! **What do you dislike about Centime?** There is nothing to dislike, but there have been some minor errors when Centime's trying to pull info from Intacct. Nothing that hasn't been easily fixed. **What problems is Centime solving and how is that benefiting you?** Reduces the amount of work. Centime has helped me reduce my AR workload by several hours a week. ### 19. Happy we moved from Bill.com **Rating:** 4.0/5.0 stars **Reviewed by:** Brian . | Sr. Accounting Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Centime?** The Onboardoing Support was Amazing! There were challenges but they were taken care of in a timely manner. The AI is much better than we expected. **What do you dislike about Centime?** We are still relatively new to the platform, there are some actions that are not intuitive, and coming from bill.com, there were some processes we needed to review and change. Some expected others were not. **What problems is Centime solving and how is that benefiting you?** Our AP process and the time it took to upload, approve and pay invoices. ### 20. Great Tool for Easy Cash Flow Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Centime?** What I like best about Centime is its full forecasting feature, which really sets it apart from other competitors we were researching. The tagging feature is also very useful, allowing us to group customers effectively. Additionally, the AI that calculates when we can expect payments based on historical data is incredibly helpful for managing our cash flow. **What do you dislike about Centime?** The initial setup can be somewhat complex and time-consuming. It takes a bit of effort to get everything configured correctly and train the team to use all the features effectively. Additionally, occasional glitches in the system can disrupt the workflow, but these are usually resolved quickly by the support team. **What problems is Centime solving and how is that benefiting you?** Centime is helping us improve our collection efforts and enhance our cash flow forecasting. By accurately predicting when we can expect payments based on historical data, it allows us to better manage our cash flow and plan for the future. ### 21. Centime Streamlines Our AR Collections Process **Rating:** 5.0/5.0 stars **Reviewed by:** Meredith G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Centime?** How helpful Centime employees are and their willingness to get you set up on a campaign and see it past launch. It also has improved our AR collections process drastically reducing manual components. In addition, that it synced over to QBO & Sage Intacct with mulitple banking options for the pay module. **What do you dislike about Centime?** If I didn't have help setting it up, I would have been lost. I think it could be easy to figure out once you play around in Centime, however, I luckily had help setting up our first campaign. **What problems is Centime solving and how is that benefiting you?** Our collections process was extremely manual. Centime has helped remove the time contraint I faced of AR collections each month. ### 22. A flexible cash management platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Centime?** The Centime support team is responsive and always willing to work with us on developing solutions to any issues that we may come across in the course of our day to day cash management operations. The platform is also frequently used by our customers as it is easy to use. Furthermore, implementing and integrating it with Netsuite was a straightforward excercise. **What do you dislike about Centime?** The platform is constantly undergoing improvements so there is still plenty of room to grown and to streamline it's cash management features. **What problems is Centime solving and how is that benefiting you?** Centime has helped us streamline our A/R process and ensure that our customers can make payments with ease and convenience. ### 23. Very promising work in Progress **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Centime?** The service - if I have any issues at all, they are resolved almost immediatly. **What do you dislike about Centime?** Centime is new, so there are alot of frequent changes. **What problems is Centime solving and how is that benefiting you?** It is very efficent to have all of the bill pay in the same place. ### 24. Good product! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Centime?** Easy to navigate and clean visuals. Great customer service. **What do you dislike about Centime?** Missing a couple of features/options. However, I'm hoping they will soon be added. **What problems is Centime solving and how is that benefiting you?** Accounts payable approvals and payments. ### 25. Great product, excellent customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Centime?** Centime is a must-have for collections and has helped to significantly reduce time spent on this tedious task. The Receivables module provides highly customizable, automated reminder campaigns, convenient payment links where customers can pay by credit card/ACH, and the ability to record collections notes and promised payment dates to help with cash management. With enough historical data, the platform can also help identify whether customers are good or late payers and predict payment dates, which feeds into better cash forecasting. In addition to platform functionality, the customer success team is top-notch. They are very knowledgeable about the product, proactive, and incredibly responsive to questions and concerns. The onboarding process is well organized, so we got up and running quickly. **What do you dislike about Centime?** Nothing at this point. We had a collections pain point, and Centime solved it. Any concerns we've had have been addressed, and the company regularly keeps us apprised of features on the product roadmap. **What problems is Centime solving and how is that benefiting you?** We had horrible accounts receivable KPIs. Centime helped us with more efficient and effective collections efforts, which put the company in a better cash position. ### 26. Very Responsive **Rating:** 4.5/5.0 stars **Reviewed by:** Janice H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Centime?** Centime takes time to explain things thoroughly and accepts our feedback. Even as far as implementing new features that we believe are helpful. Anthony and his development team are very quick at responding to emails and takes the time to understand our issues. **What do you dislike about Centime?** My only dislike is that I cannot sync the system in my role. I am dependent on our CFO. HOWEVER, Anthony and his team have tried to get it resolved many times. So it isn't a centime issue per se. **What problems is Centime solving and how is that benefiting you?** I love that it is a simple upload and approval process. It makes it easy to see who is holding things up. ### 27. Excellent, Response Team & Great New Platform for Cash Management for an SMB **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Centime?** The team is extremely responsive, which is one of the most crucial aspects to me when implementing a platform, particularly one that has not been around for a long time. A small perk is that they also have a blog and webinars, so they want to educate their users, which is an added value. The system itself is very easy to navigate and the task automation (invoice reminders, AP approval) that is already available saves me a lot of time. My department is very small, so everything I can automate is a win for my time and the company's resources. Before Centime, I would pull reports from Quickbooks and manually calculate some KPIs that are native to Centime's dashboard. I spend most of my time in the Receivables module, and have loved the ability to adjust the expected date of payment and immediately see how that will impact our cash position. The same is true for the Payables module. Finally, the price is great and was the best I could find for a platform that integrates AR, AP, and Cash Flow Management. As Centime grows and continues to add features, this platform will be a value add not only to our department but to our clients as well. **What do you dislike about Centime?** The product is still fairly new so the team is still fleshing out all of the features and integrations. However, they took the initiative to meet with me to walk through their roadmap for the next year and they have a lot of exciting things on the horizon. **What problems is Centime solving and how is that benefiting you?** Centime helps me automate tasks, particularly with AR and Cash Flow Forecasting, that were a burn on my time. I am now freed up to concentrate more of my time on more important tasks. ### 28. Centime - Very useful toolkit with great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Centime?** Centime has significantly impacted the speed of our AR collections and cash projections with customizable notifications for our customers. Setting up specific campaigns for our customers and even keeping the sales team informed about collections progress was easy. They also have highly engaged and helpful customer service team members who keep us informed of upcoming product enhancements. They went above and beyond helping us onboard and optimize the platform for our use. **What do you dislike about Centime?** There are some limitations to the software. It does require manual coding within the system, not an option yet to upload a .CSV file of customer or cash flow mapping. Also, there is the ability to leave notes on specific accounts but that doesn't prompt an email to the user, which would be helpful. **What problems is Centime solving and how is that benefiting you?** Centime has significantly reduced manual effort and required follow-up with our customers for AR collections. We saw a 26% reduction in the number of overdue invoices after 4 months using the automated reminder campaigns. And we're spending 6-8 hours less per month on manual customer communications and more quickly able to alert our sales team of issues. ### 29. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Christina W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Centime?** The A/R campaigns automate the emails going to our clients for past due invoices. **What do you dislike about Centime?** I don't like that I have to go into a separate application within Netsuite. I tend to end up having to go back and forth often. **What problems is Centime solving and how is that benefiting you?** Centime is automating some of our accounting processes. We are a growing company so this will allow us more time to focus on other things. ### 30. Excited about the prospect of the software. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Centime?** The AR automated portion is what seems to be the best for us but we have yet to unlock the full potential of the software use. The support from the Centime side is amazing. **What do you dislike about Centime?** The software is pulling some random invoices as past due which is frustrating sometimes but this is still new to us so this will hopefully be worked out the farther into this we get. **What problems is Centime solving and how is that benefiting you?** Time is valuable and this saves me time and keeps us everpresent in the inboxes of our customers. The reminders mean i do not have to go in and manually send out over due invoices. ### 31. Lots of worthy features **Rating:** 4.0/5.0 stars **Reviewed by:** Gianluca S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Centime?** The ability to aggregate customer and vendor spend into summary categories vs relying on QBO categorization. They are open to customer feedback. **What do you dislike about Centime?** It's a newer product and so it's positively evolved since I began using it 6m ago but occasionally there are some kinks, but timely resolution. **What problems is Centime solving and how is that benefiting you?** Constant manual update of Excel model of predictions and mapping of cash flow ### 32. Corporate Controller **Rating:** 4.0/5.0 stars **Reviewed by:** Phil P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Centime?** Automation of customer collection emails as well as the ability to review and approve AP payments within the portal **What do you dislike about Centime?** Some functionality is still lacking, but I know it is coming on the roadmap in the next few quarters. Items such as syncing new vendor ACH information to prevent duplicate entries and the customer payment portal will be great additions **What problems is Centime solving and how is that benefiting you?** By approving and paying vendor invoices directly from the platform, Centime is eliminating the need to manually enter customer payment information into the bank which can lead to errors ### 33. Elated with our transition to Centime & the progression & evolution that has occurred so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Centime?** The invoice capture, the AI based learning for coding the invoices and assisting with consistency of departments, and the cash flow insights are all positives of Centime. **What do you dislike about Centime?** I wish the PO matching was already in place. I have high hopes for this feature. I would like some ability for reporting and exporting reports in Centime. My invoice approvers need to be able to enter notes in Centime whether it is related to rejecting an invoice or just something that needs to be captured in the system. **What problems is Centime solving and how is that benefiting you?** I am looking at my cash flow in a different manner. I like seeing the comparative KPI to prior year. My purpose to use Centime was to automate invoice capture and storage. Using the payments feature was not originally in my scope. Realizing the value and time savings that can occur, we are pursuing that usage as well. ### 34. Cash management assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey G. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Centime?** Ability to set up emails to send automatically when a customer is past due when paying an invoice. Like that the implementation of their solutions is at the company's pace, not theirs. **What do you dislike about Centime?** nothing at this point as we are in the process of implementing their other solutions. **What problems is Centime solving and how is that benefiting you?** The biggest problem Centime is looking to solve is the manual process of contacting customers if a payment is late. ### 35. IT IS A VERY FRIENDLY AND EFFECIENT CASH FLOW SOFTWAR **Rating:** 5.0/5.0 stars **Reviewed by:** ELIJAH J. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Centime?** WHAT I LIKE MOST IS THAT CENTIME HELPS MY CLIENTS FULLY UNDERSTAND THEIR NUMBERS **What do you dislike about Centime?** IT'S PRETTY COMPLICATED CREATING THE GROUPS WHEN TRYING TO SHOW VARIOUS TABLES **What problems is Centime solving and how is that benefiting you?** BEING ABLE TO CASH FLOW AS CLOSE TO REAL TIME AS POSSIBLE ### 36. Very helpful and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Centime?** If I do have a problem, the staff is very responsive and the issue is always fixed. **What do you dislike about Centime?** Honestly nothing. We are still working through bugs, but they are always addressed promptly. **What problems is Centime solving and how is that benefiting you?** All AP is paid through Centime and payment links are sent out trough Centime. - [View Centime pricing details and edition comparison](https://www.g2.com/products/centime/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-16+18%3A28%3A24+-0500&secure%5Bsession_id%5D=91fde969-b31f-4cf7-a6d2-1f96f371c330&secure%5Btoken%5D=7f8f7f3cea63086524c1f152f460d3940b737e739f90df9c13875feabdb87253&format=llm_user) ## Centime Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Data Management** - Consolidation - Classification - Integration - Cleaning **Invoice Management** - Capture - Supplier Portal - Repository **Cash Flow Management** - File Exports - Income and Expenses - Track Cash Flow **Reporting** - Status - History **Agentic AI - Accounts Payable (AP) and Spend Analysis** - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Analytics** - KPIs - Compliance - Errors **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Cash Flow Forecasting** - Historical Data - Reforecast - Forecast Types - Rolling Forecasts - AI **Integrations** - Accounting - ERP **Forecasting** - Historical Data - Reforecast - Forecast Types - Rolling Forecasts - AI **Analytics** - Due Dates - KPIs **Analytics** - Reports **Transactions** - Invoices - Payments **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - Accounting - Payment Integration - ERP **Financial Data Transfer** - Data Transfer - Reporting - Access **AP Data Processing** - Workflows - Transparency - Controls **Workflows** - Approvals - Reconciliation **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Agentic AI - Cash Flow Management** - Autonomous Task Execution **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Budgeting and Forecasting** - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Risk** - Identification **Recovery** - Recoup - Reporting **Audit** - Filters - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Centime Alternatives - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,778 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,393 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,915 reviews)