---
title: CDK CRM Reviews
meta_title: 'CDK CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 77 reviews by the users' company size, role or industry to
  find out how CDK CRM works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 77
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Automotive
  url: https://www.g2.com/categories/automotive
---

# CDK CRM Reviews
**Vendor:** CDK Global  
**Category:** [Automotive Marketing Software](https://www.g2.com/categories/automotive-marketing)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 77
## About CDK CRM
CDK CRM exists to help dealers convert leads into sales, prospects into customers, and customers into trusted long-lasting and rewarding relationships. As pioneers in automotive CRM, we offer a sophisticated yet service-oriented operation that encompasses a dynamic technology platform, a large, responsive call center, and integrations with all DMS providers. Learn why so many dealerships and dealer groups choose to partner with CDK.





## CDK CRM Discussions
  - [How do I add a customer on Eleads?](https://www.g2.com/discussions/how-do-i-add-a-customer-on-eleads)
  - [What is a CRM tool?](https://www.g2.com/discussions/elead-what-is-a-crm-tool)
  - [How much does Eleads cost?](https://www.g2.com/discussions/how-much-does-eleads-cost)
  - [Is Elead good?](https://www.g2.com/discussions/is-elead-good)

- [View CDK CRM pricing details and edition comparison](https://www.g2.com/products/cdk-crm/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-03+14%3A29%3A01+-0500&secure%5Bsession_id%5D=7489a4b9-e875-4e3b-880d-44aa7b407eda&secure%5Btoken%5D=963a0504f2549cbd937e0aaeb814421965cb77ae9d6ca38d159cadcd10266169&format=llm_user)
## CDK CRM Integrations
  - [CDK](https://www.g2.com/products/cdk/reviews)

## CDK CRM Features
**Platform Basics**
- Reporting
- Interoperability
- Performance

**Platform Data**
- Dashboard
- Alerts and Notifications

**Platform Additional Functionality**
- Cloud
- Mobility
- Messaging

**Platform Content**
- Automation

**Agentic AI - Automotive Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top CDK CRM Alternatives
  - [DealerSocket](https://www.g2.com/products/dealersocket/reviews) - 3.8/5.0 (62 reviews)
  - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,026 reviews)
  - [Matador](https://www.g2.com/products/matador/reviews) - 4.8/5.0 (41 reviews)