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Compare CDK CRM and DealerSocket 
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At a Glance
Market Segments
Mid-Market (57.1% of reviews)
Mid-Market (51.7% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
CDK CRM
Star Rating
(76)4.4 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CDK CRMDealerSocket
Star Rating
(65)3.8 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about DealerSocketSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DealerSocket's reporting capabilities score an impressive 8.6, allowing for detailed insights into sales performance, while CDK CRM's reporting features, although strong, do not match this level of depth.
- Reviewers mention that DealerSocket excels in performance with a score of 9.4, indicating a fast and responsive platform, whereas CDK CRM, while still effective, does not reach the same performance benchmarks.
- G2 users highlight that CDK CRM offers superior ease of setup with a score of 9.0, making it a more user-friendly option for new users compared to DealerSocket's score of 7.5, which some users find cumbersome.
- Users on G2 note that DealerSocket's automation features score lower at 6.7, suggesting that users may find the automation capabilities less robust compared to CDK CRM, which is perceived to have more effective automation tools.
- Reviewers mention that CDK CRM has a higher quality of support with a score of 7.9, which users appreciate for timely assistance, while DealerSocket's support is rated lower at 7.1, leading to some frustration among users seeking help.
- Users say that both platforms cater well to the mid-market segment, but CDK CRM has a slight edge in user satisfaction with a higher overall G2 rating of 4.4 compared to DealerSocket's 3.8, indicating a more favorable reception among its users.
Pricing
Entry-Level Pricing
CDK CRM
No pricing availableDealerSocket
No pricing availableFree Trial
CDK CRM
No trial information availableDealerSocket
No trial information availableRatings
Meets Requirements
8.8
60
8.0
55
Ease of Use
8.6
61
7.9
57
Ease of Setup
9.0
32
7.6
32
Ease of Admin
8.7
31
8.0
29
Quality of Support
7.9
58
7.1
50
Has the product been a good partner in doing business?
8.8
31
7.9
30
Product Direction (% positive)
7.7
57
6.6
52
Features by Category
Platform Basics
8.6
6
Not enough data
8.3
6
Not enough data
9.4
6
Not enough data
Platform Data
8.0
5
Not enough data
8.3
5
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
6.7
5
Not enough data
Agentic AI - Automotive Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CDK CRM and DealerSocket are categorized as Automotive Marketing
Unique Categories
CDK CRM has no unique categories
DealerSocket has no unique categories
Reviews
Reviewers' Company Size
CDK CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DealerSocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
87.1%
Retail
4.3%
Consumer Services
2.9%
Wholesale
1.4%
Marketing and Advertising
1.4%
Other
2.9%
Automotive
91.7%
Marketing and Advertising
3.3%
Retail
1.7%
Printing
1.7%
Newspapers
1.7%
Other
0.0%
Alternatives
Discussions
CDK CRM has no discussions with answers
DealerSocket has no discussions with answers
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