Introducing G2.ai, the future of software buying.Try now
Compare CDK and CDK CRM 
At a Glance
Market Segments
Mid-Market (61.2% of reviews)
Mid-Market (57.1% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
CDK
Star Rating
(105)3.9 out of 5
Market Segments
Mid-Market (61.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CDKCDK CRM
Star Rating
(76)4.4 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CDK CRMCDK vs CDK CRM
When assessing the two solutions, reviewers found CDK CRM easier to use and set up. However, CDK is easier to administer. Reviewers also preferred doing business with CDK overall.
- Reviewers felt that CDK CRM meets the needs of their business better than CDK.
- When comparing quality of ongoing product support, CDK and CDK CRM provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of CDK CRM over CDK.
Pricing
Entry-Level Pricing
CDK
No pricing availableCDK CRM
No pricing availableFree Trial
CDK
No trial information availableCDK CRM
No trial information availableRatings
Meets Requirements
8.5
87
8.8
60
Ease of Use
7.8
88
8.6
61
Ease of Setup
8.3
26
9.0
32
Ease of Admin
8.9
24
8.7
31
Quality of Support
7.9
87
7.9
58
Has the product been a good partner in doing business?
8.9
24
8.8
31
Product Direction (% positive)
7.2
84
7.7
57
Features by Category
Platform Basics
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.4
6
Platform Data
Not enough data
8.0
5
Not enough data
8.3
5
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
6.7
5
Agentic AI - Automotive Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CDK and CDK CRM share no categories
Reviews
Reviewers' Company Size
CDK
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CDK CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
83.5%
Transportation/Trucking/Railroad
2.9%
Retail
1.9%
Restaurants
1.9%
Accounting
1.9%
Other
7.8%
Automotive
87.1%
Retail
4.3%
Consumer Services
2.9%
Wholesale
1.4%
Marketing and Advertising
1.4%
Other
2.9%
Alternatives
Discussions
What can I do when it freezes?
1 Comment
JH
If it freezes just in the app, control+alt+delete to bring up your open programs. Find the frozen program, force close CDK. If it has frozen your PC, pull...Read more
CDK has no more discussions with answers
CDK CRM has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
